RoadVitals

2009 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 18V021000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jan 21, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 9, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2009 RAM 2500, most frequently naming the steering, suspension and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 184 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering436.4%
  • Suspension436.4%
  • Brakes19.1%
  • Engine19.1%
  • Other / unspecified19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V021000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
328,177 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC)Manufacturer number U03View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSteeringSuspension
Filed Jan 21, 2024

We have experienced the "death wobble" twice now in our 2009 Dodge Ram 2500. It is a documented issue with Dodge trucks and associated with multiple prior recalls. At highway speeds, the vehicle suddenly begins shaking violently and uncontrollably, causing the driver to lose control of the vehicle. It feels like the front axle just broke in half, but the problem is difficult to diagnose. The first time it happened, the truck was almost due for inspection, so we took it for an inspection hoping that the cause would be discovered/repaired. The shop replaced a ball joint (left upper); we were hoping that was the cause. After it passed the state safety inspection, I took it out on the same stretch of road where I had trouble earlier and it seemed fine. Then, a few weeks later, the death wobble struck back - this time with my wife driving and our six-month-old daughter in the back seat. It was my worst nightmare that it happened with my daughter in the truck. Young children are so fragile and their brains are still developing. It's a miracle she survived; hopefully she didn't suffer any brain damage that will manifest itself in the future. I found NHTSA Recall ID 11V350000, which pertains to 2003-11 Dodge Ram 2500 trucks. I called Dodge multiple times and spoke with our local dealer. They won't do anything, because "Your VIN doesn't show in our system." To me, this is a documented safety problem that nearly killed my daughter, and Dodge needs to make it right (our truck fit the recall description). I do not feel safe driving this vehicle. Please investigate and use your authorities to persuade Dodge to do the right thing.

NHTSA ID
11566838
Incident
Jan 12, 2024
SteeringSuspension
Filed May 21, 2022

My steering shakes violently and my front end feels like he's going in a different direction than the back end. I've owned this 2009 since 2010. I've paid for at least 3 front end rebuilds. Surely there is an aftermarket or fix for this? Its the Cummins 6.7L, 2500. I want to fix this only ONE more time. We have only 30 mi of road here but speeds of up to 55 are allowed. I rarely drive over 50. If I were to take this on a ferry to the mainland, I would be afraid to drive the freeways. It happens here in Ketchikan, pot hole capital of the world. I only need to hit a bump and the front end goes wonkers. Help me fix this.

NHTSA ID
11465576
Incident
May 10, 2022
BrakesSteeringSuspension
Filed Nov 22, 2021

Dodge death wobble. Hit a bridge gap almost lost control. Definitely in the front end suspension or linkage? Recall other vins not mine in the same year? Not confirmed yet. Needs to have same recalls as the others 2009 dodge ram 2500 5.7 Hemi big horn.

NHTSA ID
11441404
Incident
Nov 19, 2021
Engine
Filed Jul 23, 2021

My truck was running fine then started to skip and lost power. It was dangerous because i was on the interstate and the truck would not go. People were honking and flying ar0und me was very disturbing. Seems this has been a problem for awhile talking to other Dodge owners a valve spring or lifter breaks and destroys the can shaft in the Hemi engines certain years.

NHTSA ID
11426203
Incident
Jul 1, 2021
SteeringSuspension
Filed Jul 14, 2019

I HAVE A 2009 RAM 2500 4WHEEL DRIVE. I CAN NOT USE THE VEHICLE DUE TO THE FOLLOWING; AT SPEEDS OVER 35 MPH THE FRONT SUSPENSION TENDS TO EXPERIENCE A SEVERE SHAKING THAT IS CAUSED BY A RAPID LATERAL OSCILLATION OF THE ENTIRE AXLE AND SUSPENSION ASSEMBLY. THIS CONDITION OCCURS WHEN CROSSING AN UNEVEN, ROUGH SPOT IN THE ROAD, OR WHEN CROSSING A BRIDGE WITH A GRADE BREAK THAT IS NOT "SQUARE" WITH THE DIRECTION OF TRAVEL, (DIAGONAL). I AM NOT THE ONLY OWNER OF THIS TYPE OF VEHICLE EXPERIENCING THIS PHENOMENA. THERE IS A TERM THAT HAS EMERGED OUT HERE IN THE REAL WORLD THAT BEST DESCRIBES THIS CONDITION, WHICH IS "THE DEATH WOBBLE". ( SEE YOU TUBE FOR SOME GOOD EXAMPLES). THERE IS ALSO ONE REMEDY FOR THIS THAT SEEMS TO ADDRESS THE ROOT CAUSE OF THE PROBLEM,(YOU TUBE/ BIG'OL BUSHING) THAT BEING SAID IT SHOULD NOT BE THE JOB OF THE GENERAL PUBLIC TO RE-ENGINEER THEIR VEHICLES IN ORDER TO USE THEM ON THE PUBLIC RIGHT-OF-WAY. THIS RAM AND OTHERS HAVE BEEN RE-CALLED FOR FAILURE OF STEERING COMPONENTS,MAINLY TIE-ROD ENDS, NO DOUBT. TAKE NOTICE OF THIS FACT! THE PROBLEM NEVER WAS THE TIE-ROD ENDS, BUT THIS INCREDIBLE OSCILLATION THAT OCCURS WHEN THE TRACK BAR MOUNTING BOLTS WEAR OUT THE MOUNTING HOLES IN THE BRACKETS TO AN OBLONG,NON CONCENTRIC STATE. THIS WILL BE AN ON-GOING PROBLEM FOR AS LONG AS THIS THIS DESIGN IS IN SERVICE. THESE BOLTS ARE WEARING OUT THE BRACKETS WHICH ARE WELDED TO THE FRAME, MAKING A REMEDY IMPOSSIBLE. I MUST POINT OUT THAT EVEN AFTER A CRASH INVOLVING ONE OF THESE UNITS, THIS CAN EASILY BE OVERLOOKED ,OR COMPLETELY MISSED AS A CONTRIBUTING FACTOR OR DIRECT CAUSE OF THE ACCIDENT! THESE VEHICLES ARE A DANGER TO THE TRAVELING PUBLIC AND SHOULD BE RECALLED AND RETROFITTED BY THE MANUFACTURER OR BE CONDEMNED AND PLACED OUT OF SERVICE IMMEDIATELY!

NHTSA ID
11231697
Incident
Jul 5, 2019
Mileage
161,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

S1709000010RevB

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010 RevB

ENGINE; ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

S1709000010

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

9004009

POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026226052.6
2025606056.6
2024545065.0
2023478059.0
202217412058.4
20211058060.8
202016210261.6
201918912265.2
20182,53410468.2
201768012466.7
201625614363.8
201521215461.0
201434116459.8
201317816361.4
2012002
2011002
2010003
2009Viewing511
2008000
2007000
2006000
2005000
2004000
2003000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.