RoadVitals

2024 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
54
Latest Jun 29, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
8 injuries, 0 deaths reported

Overview

Our database contains 54 NHTSA owner-reported complaints for the 2024 RAM 2500, most frequently naming the brakes, electrical and engine categories. 5 safety recalls have been issued covering this model year; and 298 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 21, 2026
16 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC)Manufacturer number 46DView on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 7, 2026
12,736 units potentially affected
The defect: Chryser (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk: Loss of vehicle control increases the risk of a crash.
The remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC)Manufacturer number 43DView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN

Mar 14, 2024
38,164 units potentially affected
The defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: An air bag that does not deploy in a crash can increase the risk of injury.
The remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) (Stellantis)Manufacturer number 14B,33B,34B,35B,36BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalExterior lighting
Filed Jun 29, 2026

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11747148
Incident
Mar 31, 2026
Mileage
12,000 mi
Engine
Filed Jun 22, 2026

This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the truck is says this happens 1 in every 1,000 trucks! The truck is at castle rock co dodge jeep ram

NHTSA ID
11745646
Incident
Jun 20, 2026
Brakes
Filed Jun 9, 2026

Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in 4x4 mode there is almost no stopping power at all. You only have 10% of your brakes. Both issues can cause death and or injuries! If 4x4 is used on the road for rain or snow it will cause death and if your lucky just a major injury!!!!!!

NHTSA ID
11743011
Incident
Nov 1, 2025
Driver assistanceElectricalExterior lighting
Filed May 6, 2026

The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and

NHTSA ID
11735965
Incident
May 6, 2026
Driver assistance
Filed May 2, 2026
Crash reported

I was in my yard backing my truck up and the camera froze in the location that I was in and the sensors did not beep. The distance that I was backing up was not very far. It wasn't until I backed into a post in the front of my house, that I realized the camera and sensors had temporarily failed.

NHTSA ID
11735275
Incident
Apr 19, 2026
Visibility
Filed Apr 29, 2026

Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the windshield edges. As a result, ice forms and remains on the driver’s side windshield edge, beginning around the 11–12 o’clock steering wheel position and extending to the windshield edge. This occurs during cold conditions and restricts driver visibility, creating a safety hazard while driving. Safety Impact: The driver is unable to clear ice from the windshield edges, limiting visibility of adjacent lanes, pedestrians, and roadway conditions. When defrost is needed most, the system does not perform as required, preventing the driver from maintaining safe visibility. Inconsistent Operation: The HVAC/defrost system operates inconsistently under similar conditions. I have video evidence showing the system working correctly at times and failing at other times. In multiple cases, the only change was shutting the vehicle off and letting it sit. In one instance, the defrost later worked correctly the same day when ambient temperatures were warmer, suggesting a possible temperature-related or control issue. Videos documenting this behavior are available, including videos posted on YouTube. Additional HVAC Control Issue: The HVAC system will randomly set the temperature to 76°F and become unresponsive for approximately one minute. During this time, the driver cannot change any HVAC settings, creating distraction and preventing timely adjustment to address fogging or icing. This behavior is also documented on video. Repair Attempts: The vehicle has been taken to two RAM dealerships, and multiple parts have been replaced under warranty. The issue remains unresolved. A customer service case was also opened with RAM, but the HVAC and defrost issues have not been corrected.

NHTSA ID
11734573
Incident
Dec 1, 2025
Brakes
Filed Apr 25, 2026

When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely concerned if you can stop especially in an emergency braking situation. This is a problem that is ongoing and is happening every time you brake. The truck has 27k miles

NHTSA ID
11733741
Incident
Apr 1, 2026
Seat belts
Filed Apr 20, 2026

The drivers side front seat belt stopped retracting. It was fixed when the warranty was good. I also reported the passenger side, later wasn't retracting. It retracted fine when the dealer had it so they didn't do anything with it. Now the warranty is up and it's hardly ever retracting but they want me to pay for it even thought I reported it when the warranty was good. Also, the driver's side seat belt doesn't always latch. You have to shove it in several times sometimes before it clicks. Sometimes you think it's in and it will unhook later while you're driving down the road.

NHTSA ID
11732315
Incident
Jan 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

113744

ELECTRICAL SYSTEM; ENGINE

SENSOR - TURBOCHARGER SPEED

113742

ELECTRICAL SYSTEM; ENGINE

SENSOR - TURBOCHARGER SPEED

08-291-26

ELECTRICAL SYSTEM

R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.

08-272-26 REV. A

ELECTRICAL SYSTEM

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0234-00 - Turbocharger Overboost Condition. ● P0299-00 - Turbocharger Underboost. ● P0101-00 - Mass Air Flow Sensor "A" Circuit Performance. ● P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ● P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ● P2262-00 - Turbocharger Boost Pressure Not Detected - Mechanical. ● P0471-00 - Exhaust Pressure Sensor 1 Performance. ● P1451-00 - Diesel Particulate Filter System Performance. ● P2457-00 - Exhaust Gas Recirculation Cooling System Performance. ● P2263-00 - Turbo Boost System Performance. ● P2459-00 - Diesel Particulate Filter Regeneration Too Frequent. ● P24A2-00 - Diesel Particulate Filter Regeneration Incomplete - Bank 1. ● P0401-00 - EGR System Performance. ● P0402-00 - EGR Flow Excessive Detected.

08-272-26

ELECTRICAL SYSTEM

Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0234-00 - Turbocharger Overboost Condition. ● P0299-00 - Turbocharger Underboost. ● P0101-00 - Mass Air Flow Sensor "A" Circuit Performance. ● P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ● P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ● P2262-00 - Turbocharger Boost Pressure Not Detected - Mechanical. ● P0471-00 - Exhaust Pressure Sensor 1 Performance. ● P1451-00 - Diesel Particulate Filter System Performance. ● P2457-00 - Exhaust Gas Recirculation Cooling System Performance. ● P2263-00 - Turbo Boost System Performance. ● P2459-00 - Diesel Particulate Filter Regeneration Too Frequent. ● P24A2-00 - Diesel Particulate Filter Regeneration Incomplete - Bank 1. ● P0401-00 - EGR System Performance. ● P0402-00 - EGR Flow Excessive Detected.

113293

ENGINE

INJECTOR - FUEL

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026226052.6
2025606056.6
2024Viewing545065.0
2023478059.0
202217412058.4
20211058060.8
202016210261.6
201918912265.2
20182,53410468.2
201768012466.7
201625614363.8
201521215461.0
201434116459.8
201317816361.4
2012002
2011002
2010003
2009511
2008000
2007000
2006000
2005000
2004000
2003000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.