RoadVitals

2024 RAM 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
60
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
8 injuries, 0 deaths reported

Overview

Our database contains 60 NHTSA owner-reported complaints for the 2024 RAM 2500, most frequently naming the brakes, electrical and engine categories. 5 safety recalls have been issued covering this model year; and 308 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V327000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 21, 2026
16 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC)Manufacturer number 46DView on NHTSA.gov
26V288000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 7, 2026
12,736 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
The risk: Loss of vehicle control increases the risk of a crash.
The remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC)Manufacturer number 43DView on NHTSA.gov
24V199000

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN

Mar 14, 2024
38,164 units potentially affected
The defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: An air bag that does not deploy in a crash can increase the risk of injury.
The remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) (Stellantis)Manufacturer number 14B,33B,34B,35B,36BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 60
Filed Nov 8, 2026

Problem statement: On a routine errand, in a public parking lot the vehicle would not start. The indication was the starter was the concern as the battery voltage was good (12.6V but only dropped to 12.2V when engaging the keyless start button). Jump start with external battery box had no effect. Hand manipulating the harness at the starter had no effect. Lightly tapping on the starter with a wrench had no effect. Battery terminals were exceptionally clean with no corrosion and were tight. Stellantis provided a tow at zero cost. Burdick Ram confirmed the issue and performed the repair. The RO stated a washer at the connector on the starter solenoid had shorted to ground. I was pleased with the response of Stellantis and Burdick and was happy with the fix. There have been no further issues in the two weeks since. There was no safety risk as it was safely off the road in a parking lot. There were no warning lights or further indications of the concern other than the incident of no-start itself.

NHTSA ID
11776552
Incident
Oct 23, 2026
Driver assistanceElectrical
Filed Sep 22, 2026

While driving a phantom auto trailer light will come on and I am not tow anything. While towing phantom check brake wiring and trailer brake disconnected warning lights appear.

NHTSA ID
11766269
Incident
Sep 6, 2026
Brakes
Filed Sep 11, 2026

While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savannah, GA). Upon inspection, the certified factory technician discovered and documented a severe manufacturing assembly defect: the primary brake fluid line was routed incorrectly at the factory. Due to this improper routing, the line was resting in direct, constant physical contact with the hot exhaust pipe. Over time, the extreme heat from the exhaust melted completely through the brake line and the protective heat sleeve, causing an immediate drop in hydraulic pressure and total brake system failure.This is a critical manufacturing assembly error that poses an imminent life-safety risk and fire hazard to myself and other drivers of this model year. If this incorrect routing is widespread on the assembly line, it will lead to sudden brake failures at highway speeds. I am requesting a formal safety investigation into the factory routing of the brake lines relative to the exhaust system on the 2024 Ram 2500.

NHTSA ID
11763719
Incident
Sep 4, 2026
Tires & wheels
Filed Sep 4, 2026

LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft and thin. Could have been catastrophic had it blown out on highway. I purchased a replacement. When I took the tire to a Firestone retail store, the manager said "It's hard to tell what happened to it" obviously denying a defect and refered Me to "corporate" to try and get credit. I told him I was concerned about the other three tires because they have the same batch number. DOT VN15 TH7 5123. He stated They would do a visual inspection nothing else. I have the tire if needed for inspection. I do not feel safe driving on the other tires. This lot should be recalled.

NHTSA ID
11762234
Incident
Aug 24, 2026
Engine
Filed Sep 2, 2026

I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.

NHTSA ID
11761636
Incident
Oct 6, 2025
Brakes
Filed Aug 24, 2026

The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.

NHTSA ID
11759006
Incident
Nov 24, 2025
Mileage
15,000 mi
ElectricalExterior lighting
Filed Jun 29, 2026

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ID
11747148
Incident
Mar 31, 2026
Mileage
12,000 mi
Engine
Filed Jun 22, 2026

This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the truck is says this happens 1 in every 1,000 trucks! The truck is at castle rock co dodge jeep ram

NHTSA ID
11745646
Incident
Jun 20, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100938

ELECTRICAL SYSTEM

FUSE BLOCK - PWR DISTRIBUTION

9100945

ELECTRICAL SYSTEM

FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.

08-375-26

ELECTRICAL SYSTEM

Tow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: ● Tow Nav menu option is grayed out and cannot be selected.

9100901

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100892

STRUCTURE:BODY

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

S2623000052 REV. A

AIR BAGS; ELECTRICAL SYSTEM

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026348057.1
2025686056.6
2024Viewing605063.4
2023498058.3
202218212057.9
20211098060.7
202016310260.8
201919412265.4
20182,61010468.1
201769912466.6
201626114364.5
201521515461.3
201434516460.3
201317816361.4
2012002—
2011002—
2010003—
2009511—
2008000—
2007000—
2006000—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.