2024 Buick Envista

Dashboard went completely black. No speedometer,gas gage nothing!

NHTSA ID

11764966

Incident

Sep 17, 2026

The contact owns a 2024 Buick Envista. The contact stated that while driving 75 MPH on the highway, the instrument panel and infotainment screen went blank, preventing the contact from monitoring the speedometer. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the instrument panel became operational; however, the failure recurred intermittently while driving. The contact associated the failure with NHTSA Campaign Number: 23V744000 (Electrical System). The dealer was contacted, and a service appointment was scheduled. The manufacturer, General Motors, was contacted by phone and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 39,000.

NHTSA ID

11764070

Incident

Sep 11, 2026

Mileage

39,000 mi

The contact owns a 2024 Buick Envista. The contact stated that while operating the vehicle the instrument panel display continued to flicker off and on. The contact stated that during the failure the speedometer and fuel gauges were inoperable. The cause of the failure was not yet determined. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the turbo sensor module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); which was associated with the instrument panel failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 42,000.

NHTSA ID

11761663

Incident

Sep 2, 2025

Mileage

42,000 mi

Vehicle has stalled when moving slowly and making a turn or slight turn. In all cases, the engine shuts off, all displays (instrument cluster and infotainment display) go black, and power accessories such as windows, radio, ac are all off. No warnings or service lights have appeared in the instrument cluster. July 4, 2026, morning – Vehicle stalled entering an alley, moving slowly and turning. This occurrence did not involve stopping previously to the stall as the next two did. In this instance the engine started again on its own and power came back on, though ac settings were changed. July 4, 2026, afternoon – Vehicle stalled after stopping for cross traffic in a roundabout and then moving to enter the roundabout. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). August 8, 2026, morning - Vehicle stalled after stopping at a stop light and then moving to enter the intersection and turning. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). We have taken the vehicle to two different GM Service Centers to diagnose and resolve the issue. In both cases the service centers were unable to determine the cause, being unable to duplicate the situation. I enclose the service reports for both - Hallady Motors, Cheyenne, Wy 7/10/20236, and Tyrrell Chevrolet, Cheynne, WY 8/17/2026.

NHTSA ID

11758777

Incident

Aug 8, 2026

It was in the shop 9/19/24 for the screen going blank while driving causing a safety concern as was unable to tell how fast was going, screen slowly came back on and they found had internal fault and replaced telematics control module. All was fine until July 2026. Picked up from Glen Polk GM in Gainesville Texas 7/15/26 they state reprogramed radio, and USB file. The screen went out 7/19, 7/21, 7/29. 7/31 we dropped car back to dealership 7/31 and they kept it until 8/4/26. This time they state the repair performed reconfiguration update as they claim the previous update was corrupted. Today 8/14/2026 the screen blanked out again at 7:10am. I now have a new appointment for 8/19/26 at 10am. I have also opened a corporate complaint with GM.

NHTSA ID

11757017

Incident

Jul 15, 2026

a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (NHTSA Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.

NHTSA ID

11747168

Incident

Jun 4, 2026

1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remedy: GM is updating the VCU software free of charge. This update can be performed either over-the-air (OTA) or by taking the vehicle to a Buick Dealership. The GM reference number for this recall is A232424320.

NHTSA ID

11744622

Incident

Jun 1, 2026

The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the morning on my way to the gym at a stop light when it turned green when I went to proceed the car turned off and turn back on its self, leaving the gym pulling out of the parking lot pulling out into traffic it turned off & back on by itself & this evening after stoping at a store I stopped at the exit & when I went to pull out in traffic the car turned off & back on again by itself. Also the delay wipers do not come on themselves.

NHTSA ID

11743595

Incident

Jun 11, 2026

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

This Preliminary Information provides the dealer information of the location of the rear seat child anchors.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.