RoadVitals

2018 GMC Acadia

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
395
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 31, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
12 injuries, 0 deaths reported

Overview

Our database contains 395 NHTSA owner-reported complaints for the 2018 GMC Acadia, most frequently naming the powertrain (other), electrical and engine categories. 2 safety recalls have been issued covering this model year; and 1,069 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

May 31, 2018
895 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
The risk: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
The remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
General Motors LLCManufacturer number 18188 18268View on NHTSA.gov

POWER TRAIN:DRIVELINE:DRIVESHAFT

Aug 22, 2017
2,905 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
The risk: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
The remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
General Motors LLCManufacturer number 17329View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Sep 22, 2026

The contact owns a 2018 GMC Acadia. The contact stated that while driving at an undisclosed speed, the power steering message was displayed, and the check engine warning light illuminated. In addition, the temperature gauge remained at zero. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 112,300.

NHTSA ID
11766205
Incident
Sep 20, 2026
Mileage
112,300 mi
Filed Sep 20, 2026

Urgent code going off due to thermostat not being red gauge is stuck

NHTSA ID
11765708
Incident
Sep 12, 2026
Engine
Filed Sep 11, 2026

The car will frequently but not always fail to shut off when the start/stop button is pushed while in Park. The message "shift to park" come up on the display and a yellow light comes on in the button. I have to restart the engine and it often takes as many as 10 attempts to finally shut off the engine. Between each attempt I have to shift the transmission out of park and back into park. This has been happening for more than a month.

NHTSA ID
11763610
Incident
Sep 10, 2026
Filed Aug 31, 2026

I’m getting a shift to park on my dash after it’s already in park. This causes the break to get stuck when driving.

NHTSA ID
11760899
Incident
Aug 29, 2026
Seat belts
Filed Aug 31, 2026

I am unknown of what the issue is with the seatbelts on all seats will not properly lock.

NHTSA ID
11760896
Incident
Aug 1, 2026
Powertrain (other)
Filed Aug 10, 2026

The contact owns a 2018 GMC Acadia. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the message “Shift to Park” was displayed. The gear shifter was moved back and forth, then shifted into park (P) before the proper gear was recognized. The vehicle was taken to the dealer, and the gear shifter was replaced, but the failure reoccurred. The vehicle was taken back to the dealer, and the gear shifter, switch, and harness were replaced. The manufacturer was made aware of the failure. The failure mileage was 10,000.

NHTSA ID
11755898
Incident
Jan 1, 2022
Mileage
10,000 mi
Powertrain (other)
Filed Jul 21, 2026

The contact owns a 2018 GMC Acadia. The contact stated that after parking and then attempting to turn off the vehicle, the message " Shift to Park" was displayed. The contact stated that the vehicle was able to be parked and turned off successfully after various attempts, which included restarting the vehicle and engaging the parking brake. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

NHTSA ID
11751749
Incident
Jan 1, 2026
Mileage
80,000 mi
Filed Jul 12, 2026

When trying to put car in park a "shift to park" notice appears on dashboard not allowing the car to be turned off. It takes multiple attemps be able to get the car into park and turn OFF. This has been an ongoing problem for several years and reported to the dealer. To date the dealer tells me there is nothing wrong with the car. Battery has been changed multiple times.

NHTSA ID
11749867
Incident
Dec 26, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Acadia by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026711—
2025650146.2
2024600148.2
2023434060.9
2022493057.1
20211492159.3
20201046164.6
20193862054.1
2018Viewing3952051.5
20177034052.4
20162364053.1
20152434051.6
20144626258.9
20131353260.9
20122965259.9
20112695258.2
20103434255.3
20093317461.6
20088545255.7
20074285254.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.