RoadVitals

2018 GMC Acadia Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Feb 2, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 390 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 31, in the owner's own words

Driver assistance
Filed Feb 2, 2026

The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the “Parking Assist” or the “Steering Assist” warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.

NHTSA ID
11715106
Incident
Feb 2, 2025
Mileage
98,000 mi
Driver assistance
Filed Aug 26, 2025

My 2018 GMC Acadia is having the shift to park error. Causing it to not park; or error it causing us not to be able to turn vehicle off or know if it's in park. It pops up multiple times.

NHTSA ID
11683039
Incident
Apr 6, 2025
Driver assistanceEngineFuel system
Filed Mar 19, 2025

The contact owns a 2018 GMC Acadia. The contact stated that while driving at 60 MPH, the reduced engine power message was displayed. The RPM increased to high, and the engine revved. The accelerator pedal was depressed, but the vehicle failed to respond as needed. The contact stated that the failure was related to NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.

NHTSA ID
11649181
Incident
Mar 6, 2025
Mileage
98,000 mi
Driver assistance
Filed Jan 28, 2025

The contact owns a 2018 GMC Acadia. The contact stated while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the vehicle exceeded the set speed. The contact deactivated the cruise control feature; however, the vehicle failed to decelerate. The contact depressed the brake pedal, however the vehicle failed to stop as intended. The contact had to repeatedly depress the brake pedal before the vehicle finally stopped. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not repaired or diagnosed by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 94,000.

NHTSA ID
11639188
Incident
Jan 7, 2025
Mileage
94,000 mi
Driver assistance
Filed Sep 16, 2024

Roof is leaking in vehicle without reason after seals and tubing replaced. Brakes lock up without warning!

NHTSA ID
11614920
Incident
Sep 2, 2024
Driver assistanceEngine
Filed May 17, 2024

The thermostat housing fails and is a known issue which causes the car to overheat and they said it will start of fire or shut down and loss of steering assist. The dealerships know about the issue and GMC does nothing leaving people with large repair bills or inoperable cars. the system won't let me upload my receipts here is the part #12678780 I was told by the dealership this is a known issue and they my emissions warranty only covers the thermostat but not the housing, but that they are 1 piece, playing games.....

NHTSA ID
11589301
Incident
Apr 28, 2024
Driver assistanceElectricalFuel system
Filed Apr 20, 2024

The car needs an PCM upgrade because it’s lit up a code in randomly situation. Causing the vehicle to lose the water temperature gage, power steering wheel assistance reduced and ac stop working, gmc is aware of the problem even issued a technical bulletin in 2018, but instead of inform the clients about the defective part, they want the client with this problem to pay to upgrade a defective PCM that came out from factory with problem. Note the power steering wheel assistance is part of the safety of the car. The problem always existed in the car, it toke me 2 years to find the problem.

NHTSA ID
11584183
Incident
May 3, 2018
Driver assistanceElectrical
Filed Jun 24, 2023

The thermostat stops working and my a/c stops blowing cold air, and driving assist stops and engine light goes on. It is a rampant problem among GMC Acadias with no reason or fix. Please advise.

NHTSA ID
11528642
Incident
Jan 16, 2023
Driver assistanceSuspension
Filed Mar 27, 2023

The toe links on my vehicle are bad and needs to be replaced. They broke as I was driving. Almost caused me to lose control and almost wreck. Thankfully there were no other cars around. I see this is a recall for GMC’s but for some reason not my vin number. Not understanding why if I have the same problem on vehicles that were recalled.

NHTSA ID
11513919
Incident
Mar 24, 2023
Driver assistanceElectrical
Filed Mar 2, 2022

Shift to park warning when parking and shutting down vehicle. Shifter is in park but will not shut off electrical system of vehicle.

NHTSA ID
11454874
Incident
Mar 1, 2022
Driver assistance
Filed Feb 24, 2022

Blind spot warning light is not working. There is a previous recall for this for 2014-2017 GMC Acadia Models for the same issue. The issue has not clearly been fixed with models after 2017

NHTSA ID
11453762
Incident
Feb 20, 2022
BrakesDriver assistance
Filed Feb 7, 2022

Cars emergency brake locks up for no reason. Happened on several occasions but last instance burned out actuator and locked up calipers from just sitting on a hill with foot on brake. This is a huge safety issue when it locks up for no reason on a road. It’s stranded me at least twice because it’s hard to undue.

NHTSA ID
11450845
Incident
Jan 28, 2022
Driver assistanceElectricalSteering
Filed May 29, 2021

I have numerous warnings, shift to park, steering, cross traffic, this endangers myself and anyone else around me, i have read several class action suits involving these problems and it could cause my vehicle to pose a danger, I have taken my vehicle in to a certified dealer and they state there is no known recalls associated with my vehicle which is strange because GMC knows that there are thousands of vehicles having the same problem, did I buy a lemon? These problems are clearly manufacture related and in no way normal wear and tare. I should not have to compensate these issues when I paid near 40,000 for it

NHTSA ID
11418960
Incident
May 29, 2021
Driver assistance
Filed Mar 8, 2021

WHEN PARKING CAR IT KEEPS TELLING US TO PARK WHEN IT IS IN PARK AND WE CAN TURN IT OFF

NHTSA ID
11399780
Incident
May 20, 2020
Mileage
26,000 mi
BrakesDriver assistance
Filed Feb 24, 2021

I PLACE VEHICLE IN PARK AND THE COMPUTER DOES NOT RECOGNIZE SO THE BELL COMES ON. I HAVE TO GO IN AND OUT OF PARK SEVERAL TIMES BEFORE IT ENGAGES. THIS OCCURS WHEN I AM TURNING THE ENGINE OFF, I FIRST PLACE IN PARK THEN PUSH THE IGNITION TO SHUT OFF. WE HAD A PRIOR ISSUE WHERE THE EMERGENCY BRAKE WAS ON, AUTO BACKED IN A DRIVEWAY WITH SLIGHT INCLINE, AND WHEN WE TRIED TO DISENGAGE IT WAS SIMPLY STUCK, WE CALLED TO TOW THE CARE; ONCE DRIVER ARRIVED WE WENT THROUGH THE RELEASE ONE MORE TIME AND IT FINALLY RELEASED. SINCE THAT TIME, I NEVER USE THE PARKING BRAKE. THAT OCCURRED APPROXIMATELY 9/20/2018..

NHTSA ID
11397733
Incident
Feb 17, 2020
Mileage
59,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Feb 11, 2021

SHIFT TO PARK ERROR , ON COMPUTER DISPLAY.

NHTSA ID
11395827
Incident
Apr 15, 2019
Mileage
45,900 mi
Driver assistance
Filed Aug 28, 2020

SHIFT VEHICLE INTO PARK. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." TURN VEHICLE BACK ON. MOVE SHIFTIER FROM PARK TO 3RD GEAR. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." DO THIS A FEW MORE TIMES AND IT FINALLY STOPS GIVING ME THE WARNING. IT DOES THIS INTERMITTENTLY.

NHTSA ID
11351844
Incident
Aug 17, 2020
Mileage
40,245 mi
Driver assistanceElectricalPowertrain (other)
Filed Aug 24, 2020

WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.

NHTSA ID
11350842
Incident
Oct 7, 2019
Mileage
25,000 mi
Driver assistanceInterior & seats
Filed Aug 14, 2020

THE SECOND ROW SEATS GET STUCK FROM TIME TO TIME WHEN ATTEMPTING TO FOLD THEM DOWN. WE HAVE ALSO BEEN HAVING ISSUES WITH THE SHIFT GEAR WHEN TRYING TO PLACE IT IN PARK. WHEN THE CAR IS PLACED IN PARK AND WE TRY TO TURN IT OFF, THE CAR WILL REFUSE TO SHUT OFF AND WILL DING UNTIL FINALLY THE CAR REGISTERS THAT THE SHIFT GEAR IS IN PARK. I HAVE TO TURN ON AND OFF THE CAR MULTIPLE TIMES, AND EVEN WIGGLE THE GEAR MULTIPLE TIMES BEFORE THE SYSTEM FINALLY RECOGNIZES THAT THE CAR IS IN PARK.

NHTSA ID
11349232
Incident
Apr 5, 2020
Mileage
24,000 mi
Driver assistanceSteering
Filed Jun 21, 2020

SHIFT TO PARK KNOWN ISSUE HAS STARTED. I'VE HAD THE CAR FOR 1 YR. 5 MONTHS. I KNOW THERE ARE LAWSUITS ON THIS ISSUE. CONTINUOUS ISSUE AND GETTING WORSE. THIS NEEDS TO BE TAKEN CARE OF BY GM. IT IS EPIDEMIC IN THEIR ACADIAS. STATIONARY AND PUTTING IT INTO PARK. IT DOESN'T RECOGNIZE IT'S IN PARK! IT'S BEEN OCCURRING OFF AND ON OVER A WEEK, NOT TODAY, EVERY TIME I TRY TO TURN OFF THE VEHICLE.

NHTSA ID
11329979
Incident
Jun 21, 2020
Mileage
49,300 mi
Driver assistance
Filed May 2, 2020

I HAVE RECEIVED THE 'SHIFT TO PARK' ERROR MESSAGE ON THE DASH WHEN THE CAR IS ALREADY IN PARK. ONE TIME WITH THE CAR OFF, THE ERROR MESSAGE ON, THE CAR STARTED TO ROLL DESPITE IT BEING IN PARK. I HAD TO RESTART THE CAR, SHIFT THE SHIFTER DOWN THEN BACK TO PARK BACK DOWN AND BACK TO PARK BEFORE THE CAR WOULD RECOGNIZE THE SHIFTER WAS IN PARK. EACH TIME THIS HAPPENED WHEN I WAS IN A PARKING SPOT AND IN MY GARAGE.

NHTSA ID
11323053
Incident
Apr 21, 2020
Mileage
36,000 mi
Driver assistance
Filed Dec 22, 2019

PUT CAR IN PARK AND PUSH BUTTON TO SHUT CAR OFF AND MOTOR TURNS OFF BUT IT'S IN ACCESSORY MODE AND THE DISPLAY MESSAGE SAYS TO SHIFT TO PARK. TAKES NUMEROUS TIMES TURNING CAR ON AND OFF AND MOVING THE SHIFT BUTTON AROUND BEFORE IT RECOGNIZES THAT THE CAR IS IN PARK. IT STARTED A MONTH AGE WHERE IT WOULD HAPPEN ONLY ONCE AND WHEN I TURNED THE CAR ON AND BACK OFF IT STAYED OFF WHICH MADE ME THINK IT WAS HUMAN ERROR. THIS LAST TIME IT TOOK ME AN HOUR BEFORE IT RECOGNIZED IT WAS IN PARK SEARCH THE INTERNET AND SEE OTHER PEOPLE HAVING THE SAME PROBLEM AND GMC IS AWARE BUT NO RECALLS.

NHTSA ID
11290734
Incident
Dec 22, 2019
Mileage
37,000 mi
Driver assistance
Filed Nov 20, 2019

THE VEHICLE WAS STATIONARY AND DID NOT ALLOW ME TO TURN THE POWER OFF. SHIFT TO PARK MESSAGE WOULD NOT GO AWAY EVEN THOUGH THE VEHICLE WAS CLEARLY IN PARK. I HAD TO TRY 10-15 TIMES TO PUT THE VEHICLE IN OTHER GEARS AND PARK AGAIN AND TURNING ON AND OFF UNTIL IT EVENTUALLY TURNED OFF. THIS HAS HAPPENED SEVERAL TIMES AND IF I JUST LEAVE IT WITH THE MESSAGE THERE THE CAR EVENTUALLY DRAINS MY BATTERY. IT HAS BEEN HAPPENING FOR A WEEK DURING SEVERAL DIFFERENT OCCASIONS AND AM CONCERNED IT COULD DRIVE AWAY ON ITS OWN IF IT HAPPENS AGAIN AND I CAN'T GET THE MESSAGE TO TURN OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11281452
Incident
Nov 17, 2019
Mileage
24,000 mi
Driver assistancePowertrain (other)
Filed Aug 31, 2019

FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING

NHTSA ID
11252624
Incident
Apr 24, 2019
Mileage
32,000 mi
Driver assistanceElectrical
Filed Aug 9, 2019

GMC ACADIA "SHIFT TO PARK". THE SUVS FAIL TO DETECT WHEN THE GEAR SHIFT LEVER IS MOVED TO PARK. THE DASH BOARD SHOWA A MESSAGE ON THE INSTRUMENT CLUSTERS THAT SAYS SHIFT TO PARK EVEN THOUGH THE GEAR SHIFT LEVERS ARE ALREADY IN PARK. IN ADDITION TO LOSING THE ABILITY TO SHUT OFF AND LOCK THE SUVS, I WAS UNABLE TO TURN THE SUV OFF AFTER ATTEMPTING TO DO SO SERVERAL TIMES.

NHTSA ID
11242869
Incident
Aug 9, 2019
Mileage
43,043 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .