RoadVitals

2026 GMC Acadia

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 26, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2026 GMC Acadia, most frequently naming the driver assistance, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 152 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance327.3%
  • Electrical218.2%
  • Powertrain (other)218.2%
  • Airbags19.1%
  • Engine19.1%
  • Transmission19.1%
  • Brakes19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Feb 26, 2026
5,861 units potentially affected
The defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
The risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
The remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLCManufacturer number N252540430View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA26006OpenEngineering Analysis

Electronic Brake Module Component Failure

Opened Aug 21, 2026

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

SERVICE BRAKES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Sep 25, 2026
Crash reported

Purchased NEW 2026 GMC Acadia on XXX XXX - Fastened seat belts, Started vehicle in a driveway, Switched into forward gear and Vehicle lurched forward while Depressing the brake with no braking action occurring (BRAKE PEDAL WENT TO THE FLOOR). Shut off engine and depressed the Emergency Brake Button to stop the vehicle. Vehicle struck another vehicle upon stopping causing several thousand dollars damage. XXX - Notified [XXX]/[XXX] the dealer, no help. Called GM and filed a Case #XXX. Vehicle inspected by GM on XXX. No response forthcoming from GM or the dealer yet after 6 weeks since the incident. XXX - Called for a wrecker to have vehicle towed to the dealer where it was purchased. While awaiting the tow truck I completed a video of damage to both vehicles, before starting the vehicle (first time after the accident) the brake pedal was depressed and traveled to the floor. Started vehicle and brakes regained some braking ability to drive onto a roll back tow truck and delivery to the dealership above. Fortunately, this brake failure happened in a private driveway and not within a busy intersection where major injuries likely would have occurred. STILL WAITING ON GENERAL MOTORS!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11767037
Incident
Aug 11, 2026
Powertrain (other)
Filed Sep 3, 2026

Vehicle ran out of fuel and became disabled in an active roadway/exit ramp. The vehicle retained 12-volt electrical power and the dashboard and electronic controls remained operational. With the brake pedal depressed and the ignition/electrical system on, I attempted to shift the transmission from Park to Neutral so the vehicle could be pushed out of traffic. The vehicle repeatedly displayed “Conditions Not Correct for Shift” and remained locked in Park because the engine was not running. There appears to be no driver-accessible mechanical/manual override that allows the transmission to be placed in Neutral when the engine cannot run. As a result, a disabled vehicle with functioning electrical power can remain physically immobilized in a live traffic lane, creating a collision hazard and preventing occupants or bystanders from moving it to a safer location. This condition could occur not only from running out of fuel but potentially from any engine failure that prevents the engine from running. I believe the inability to place a disabled vehicle into Neutral under these circumstances presents a safety hazard.

NHTSA ID
11762039
Incident
Sep 3, 2026
Powertrain (other)
Filed Jul 27, 2026

Engine has a noise (chirp) when vehicle delivered. Found out after purchase that a known problem was present in the engine compartment that engineering has been unable to identify. Bulletin #PIP6045B (Oct20,2025) Document ID:7006702 With the engine failures General Motors have had I have concerned about operating. A failure could result in danger to the occupants.

NHTSA ID
11753144
Incident
Apr 22, 2026
Driver assistanceEngine
Filed Jun 27, 2026

Blind spot monitor goes off for everything. Engine has chirping noise. Brand new

NHTSA ID
11746874
Incident
Jun 3, 2026
AirbagsDriver assistanceTransmission
Filed Jun 10, 2026
Crash reported2 injuries reported

The contact owns a 2026 GMC Acadia. The contact stated that while at a stop sign and depressing the brake pedal, the vehicle unintendedly accelerated and crashed into the rear passenger's side of a Semi Truck. Both the AEB and the IAEB failed to engage during the incident. The vehicle sustained severe front-end damage. The contact stated that the air bags failed to deploy, and the Forward Collision Avoidance System failed to engage to prevent the crash. The driver sustained a neck and right shoulder injury. The front passenger seat occupant sustained a right arm and left leg injury, and a headache. No medical treatment was received. A police report was filed. The vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 4,700.

NHTSA ID
11743270
Incident
Jun 2, 2026
Mileage
4,700 mi
Driver assistance
Filed Apr 13, 2026

On several occasions, this vehicle break pretty hard for no apparent reason in a red rectangle with a crash symbol came up on the windshield a few times we’ve had people behind us which created dangerous situation and there’s no apparent reasons for this vehicle breaking there was nothing in front of us at times there were vehicles in the other lane, but at other times there were no vehicles around at all I was wondering if this what’s happening with other GMC’s or or any GM product.

NHTSA ID
11730775
Incident
Apr 11, 2026
Electrical
Filed Apr 6, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Horn began sounding unexpectedly and intermittently while driving and parked. How was your safety or the safety of others put at risk? The uncontrollable horn startled surrounding motorists and pedestrians, causing confusion and defensive reactions. While removing the fuse temporarily stopped the noise, it eliminated a critical safety feature. The horn remains inoperable as of 4/6/26. Has the problem been reproduced or confirmed by a dealer or independent service center? GMC Dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GMC Dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior warning. Issue began Jan 31, 2025 (66 days after purchasing the brand new vehicle). Timeline of events: Jan 31, 2026: Horn began sounding unexpectedly and intermittently while driving and parked. Per dealership advice, the horn fuse was removed to allow for safe travel. Feb 5, 2026: First service visit. Service advisor reported a "kinked wire" was found and repaired. Feb 15, 2026: Issue recurred; horn sounded continuously while driving. Fuse was removed again to disable the horn; it has remained inoperable since. Feb 26, 2026: Second service visit. Dealership diagnosed the issue as a faulty steering wheel and placed an order (ETA: 7–10 days). Mar 3, 2026: Follow-up call. Advised the part was under “national control” with an additional 10-day delay. Mar 13, 2026: Dealership notified me that the steering wheel request was denied by GM because the part is restricted and the cause remained unproven. Mar 18–20, 2026: Third service visit (loaner provided). New diagnosis identified an internal failure in the SIR coil. Part was confirmed as backordered.

NHTSA ID
11729333
Incident
Jan 31, 2026
Electrical
Filed Feb 18, 2026

My wife and child drove the car to the grocery store and parked the car l. When she returned to leave , the car would not start and flashed a warning with key fob not detected and some kind of security light warning. The instrument cluster told her to place the key in left console cup holder to crank the vehicle . This did not work either .I drove the second key fob to her to determine if it was a key fob issue and the 2 nd key did not work as well. Called dealership and service requested the car being towed. Tow truck didn’t feel comfortable with the removing the vehicle as it was sitting due to space in the parking lot. They dispatched a small tow truck , but in the meantime I disconnected the battery cable and waited about 15 min. The car cranked and I immediately drove it to dealership. There was no code shown at the dealership and this was the first time they have had dealt with this issue. The mechanic drove the car the next day and the same situation happened again , except this time the key fob worked after several failed attempts . I feel that this is a safety issue because the car failed to operate and had no manual ability to operate without the electronic system functioning properly and this could have happened anyway and stranded my wife and child . A few months before in an unrelated incident , the power trunk malfunctioned and had to be reprogrammed . It would not operate except manually . Car is currently at dealership still being evaluated .

NHTSA ID
11718747
Incident
Feb 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6426C

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

PIC6629F

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6544

This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.

PIT6538A

A customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.

PIT6533B

This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Acadia by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing811—
2025650146.2
2024600148.2
2023434060.9
2022493057.1
20211492159.3
20201046164.6
20193862054.1
20183952051.5
20177034052.2
20162364053.1
20152434051.6
20144626258.9
20131353260.9
20122965259.9
20112695258.2
20103434255.3
20093317461.6
20088545255.7
20074285254.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.