2026 Genesis G80

On November 7, 2026, at approximately 11:41 PM, the owner of this 2026 Genesis G80 was opening the front passenger door when the pointed upper edge of the door — the chrome window-frame trim ending in a sharp point at the door's upper rear corner — struck her on the nose, injuring her nasal septum. Bleeding stopped with ice. Swelling was minimal. No emergency care was sought. No crash, no fire. The pointed upper edge is present on the front doors at face and eye height for a person opening or closing the door. Similar trim styling on other cars presents the same hazard. Similar NHTSA complaints: Hyundai IONIQ 6 (NHTSA 11701885, sharp upper door edge causing facial injury); Volkswagen Jetta 2019 (NHTSA 11547980, door corner pierced an eye, owner left legally blind); Toyota Camry 2011 (NHTSA 10511762, door edge pierced forehead, 10 stitches).

NHTSA ID

11776617

Incident

Nov 7, 2026

While using the cruise control, the forward vision warning system activates even though it has been turned off. This is not unexpected as the owner’s manual notes that is the case. What is unexpected is that it is virtually impossible to find a comfortable position of my head and/or the steering wheel in which the warning system does not repeatedly activate. If it activates often and/or long enough, the cruise control turns off. This is so distracting that on an eight hour trip I finally gave up on using the cruise control when it would otherwise be most useful. I wear eyeglasses,which apparently confuses the software. The Genesis representative insists this is a safety feature. In my view, it is a hazard and needs to be addressed.

NHTSA ID

11767905

Incident

Sep 27, 2026

2026 Genesis G70 2.5T RWD. The navigation system is completely gone. There is absolutely no way to get the maps or even the navigation settings menu up. On every startup, you can see a part of the screen which shows it tries to load navigation, but fails every time. There are a few critical safety issues with this. To start, a main feature of the Adaptive Cruise Control is relying on GPS map data to anticipate sharp bends in the highway. If the navigation system cannot provide this layout data, the adaptive cruise control will not automatically slow down for upcoming curves, forcing the driver to intervene suddenly or risk carrying too much speed into a turn. Missing speed limits: If the navigation system fails, the car may display the wrong speed limit, or none at all, increasing the risk of accidental speeding or sudden braking when a camera finally catches a sign. Reliance on phones: If the primary infotainment screen is dead or the GPS is frozen, drivers frequently resort to handling a smartphone to find their way. Looking down at a phone screen significantly increases glances away from the road, which is a leading cause of distracted-driving accidents. Delayed Emergency Response: Connected safety services use the car’s internal GPS module to automatically broadcast the vehicle’s exact coordinates to emergency responders in the event of a severe collision or airbag deployment. If the GPS framework within the navigation system is entirely non-functional, the vehicle may fail to transmit this critical location data or provide incorrect data when every second counts. This problem has been reproduced by dealers and many other owners. The manufacturer is aware but has not provided any details. Most people who have already took it to the dealer have not received any help. This happened directly due to the most recent software update.

NHTSA ID

11762164

Incident

Aug 20, 2026

new car has pitted side fron glass windows. many customers have complained to both genes hyundai new car deliveries have pitted windows.

NHTSA ID

11755586

Incident

Jun 7, 2026

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA ID

11746598

Incident

Jun 24, 2026

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11730299

Incident

Mar 29, 2026

The car was purchased on [XXX]. On [XXX]—only six days after purchasing the car—it failed to accelerate through an intersection while turning left in front of oncoming cars. Less than a week later, on [XXX], the car again failed to accelerate as it slowed down entering a rotary on [XXX] . The same thing happened again on [XXX] as it was driven out of the Savannah Bend Marina, turning left onto [XXX] , and yet again on [XXX] while driving around a traffic circle on [XXX] . On [XXX], the car once again failed to accelerate when attempting to clear an intersection on [XXX] Pooler, a Savannah suburb. On [XXX], after starting the car in the garage, it obviously had a problem running while idling. Backing out of the carport and pulling out onto the street, it barely responded. Even after the accelerator was practically floored, the car would go only about 35 miles per hour. On [XXX], the car yet again delayed in accelerating while turning left onto [XXX] from [XXX] . As it turned left and the accelerator was pressed down, the car slowly inched forward for a few seconds before finally accelerating and clearing the intersection, barely averting a collision with oncoming traffic. The dealership has had multiple attempts to repair the defect, but it has been unable to locate or remedy the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11723338

Incident

Dec 8, 2025

While driving at highway speeds (55–73 mph), the vehicle has repeatedly and unexpectedly applied the brakes on its own and on at least one occasion experienced a loss of power. These events occurred without any vehicles, pedestrians, or obstacles present, and without any driver input. Road and weather conditions did not warrant braking. On multiple occasions, the vehicle suddenly decelerated while adaptive cruise control was engaged, then immediately re-accelerated back to the set speed. This created a serious risk of being rear-ended or involved in a high-speed collision. On one occasion, the vehicle experienced a loss of power while driving at highway speed, requiring immediate driver intervention to avoid a dangerous situation. These incidents make the vehicle feel unpredictable and unsafe to operate as intended. I regularly transport family members, and these failures place my safety and the safety of others at significant risk of serious injury or death. The vehicle has been inspected by an authorized Genesis dealership on two separate occasions. Despite extended road testing, the dealership has stated they were unable to reproduce the issue and no permanent repair has been performed. The manufacturer has been notified, and the defect remains unresolved. No warning lights or messages were present prior to the incidents. The failures occur suddenly and without advance indication.

NHTSA ID

11714226

Incident

Jan 20, 2026

Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due to Recall 031G being performed with the incorrect software version.

Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due to Recall 031G being performed with the incorrect software version. This bulletin provides instructions to update the AVN system with the latest software to correct this condition.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.

Some Genesis vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and, if necessary, to tighten the rear differential lock nut to specification. If the hum or whine noise remains after tightening the lock nut, then this bulletin provides instructions to replace the rear differential or other driveline components as necessary.