The contact owns a 2025 Jeep Wrangler. The contact stated that while the vehicle was parked, it was discovered that the heater hose was leaking. Additionally, the contact stated that there was an abnormally strong coolant odor inside the garage. The dealer was contacted and stated that the hose was an integrated component of the turbo charger assembly. The vehicle was repaired. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 60,000.
- NHTSA ID
- 11776331
- Incident
- Oct 1, 2026
- Mileage
- 60,000 mi
BrakesElectricalFuel system
Filed Oct 31, 2026
**Vehicle:** 2025 Jeep Wrangler 4xe Plug-In Hybrid **Complaint Categories:** Service Brakes / Electrical System / Power Train # NHTSA Safety Complaint: Sudden Loss of Propulsion and Failure to Respond to Braking at Highway Speed While driving my 2025 Jeep Wrangler 4xe on a highway at approximately 55 mph, I experienced a sudden, simultaneous malfunction involving the vehicle's electrical systems, propulsion and braking. The first indication was an abrupt flash of the dashboard display. The event happened extremely quickly, but it appeared as though the vehicle's ignition had momentarily been turned off and then back on. Immediately afterward, multiple warning indicators appeared, including the turtle/reduced-power warning, ABS/skidding indicator and red brake warning. **At the same time, the vehicle began losing propulsion and failed to respond to normal braking input. I was unable to stop the vehicle using normal braking. Instead, the vehicle continued coasting until it eventually came to a stop, nearly going over an embankment.** This was an extremely dangerous situation involving the simultaneous loss of propulsion and effective braking control while traveling at highway speed. After the vehicle stopped, I attempted to restart it, but it would not restart. ## Dealership Diagnosis I reported the incident to an authorized Jeep dealership. The service department subsequently advised me that the ABS module was defective and required replacement. The dealership provided the following written explanation: "All of the codes in the system of your Wrangler are related to loss of communication with the ABS module (a lot of the modules communicate to each other) When there is a loss of communication with the ABS module it will shut the vehicle down, because it does not want you to drive it." The dealership attributed the loss of propulsion to the loss of communication with the ABS module. However, it has not provided technical documentation explaining why an AB
- NHTSA ID
- 11774861
- Incident
- Oct 27, 2026
EnginePowertrain (other)
Filed Oct 23, 2026
For the 4th time the motor seems to die while driving down the road with no warning. Charging warnings pop up and the car does not start. Has been to dealership multiple times and never gets fixed. Chrysler told to me sue them. I don’t have the money to sue them and the cars is in drivable. Been in the dealership many times with me being left without a car for months. They won’t take it back and I still have 6 months of payments.
- NHTSA ID
- 11773298
- Incident
- Oct 23, 2026
ElectricalEngine
Filed Oct 21, 2026
The contact owns a 2025 Jeep Wrangler. The contact stated that while driving, the center display screen intermittently froze and became inoperative. The HVAC system was inoperative in cold weather, there were intermittent abnormal sounds, the Hybrid Mode intermittently deactivated, and intermittently stalled. The check engine warning light was illuminated and the message "Service Charging System" and several other unknown messages were displayed. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The failure mileage was approximately 300.
- NHTSA ID
- 11772654
- Incident
- May 1, 2025
- Mileage
- 300 mi
Visibility
Filed Oct 13, 2026
Both the driver-side and passenger-side door window glass spontaneously shattered due to severe internal structural stress originating from the side-view mirror mounting brackets and window frame assembly. The passenger-side window completely failed while rolled down and housed entirely inside the steel door cavity, confirming that external impact or outside influence was physically impossible. This sudden structural failure creates a severe safety hazard, posing a risk of sudden distraction, glass fragmentation, and loss of visibility while operating the vehicle. The servicing dealer and manufacturer (Stellantis Case #98256295) were notified, but improperly refused warranty coverage and declined to perform a physical teardown of the door panels to inspect the internal mechanical binding. No warning lamps preceded the failure, and the damaged components are available for inspection upon request.
- NHTSA ID
- 11770750
- Incident
- Jul 9, 2026
ElectricalFuel systemPowertrain (other)
Filed Oct 9, 2026
I am reporting a recurring loss/reduction of expected electric propulsion in my 2025 Jeep Wrangler Willys 4xe after FCA Safety Recall 68C / NHTSA 25V-741 was completed. Before 68C, I routinely drove my normal route, including sustained uphill/high-load portions, in Electric mode for the full trip to/from & expending the full battery capacity. After the recall software update, electric propulsion frequently is sluggish with no acceleration. additional accelerator input does not immediately produce the expected increase in propulsion, and the vehicle then transitions to Hybrid operation with abrupt/jerky gasoline-engine engagement. After this occurs, it does not return to Electric mode until I stop, then intermittent electric. This is not simply reduced EV range. It is a loss/reduction of available electric propulsion followed by delayed gasoline-engine torque substitution, creating unpredictable acceleration during hills, merging, passing, and other situations where immediate propulsion may be safety-critical. My post-68C symptoms are materially similar to other NHTSA complaints involving Wrangler 4xe vehicles, including 11747685, 11765613, 11767648, 11768376, and 11768812. Those reports describe staged electric-power reduction, approximately 43–45 kW available output in one case, 10–15 seconds of deteriorating propulsion despite accelerator demand, Electric Mode Temporarily Unavailable, delayed ICE engagement, abrupt high-RPM engine operation, and similar behavior despite substantial battery state of charge. I am not asserting my vehicle has been independently measured at 43–45 kW or that a fixed 10-second timer exists. I am reporting a substantially similar post-68C operating pattern. I request NHTSA investigate whether the 68C BPCM/HCP/AHCP/powertrain calibration can reduce allowable HV-battery discharge and delay gasoline-engine torque substitution, and whether this condition is related to Wrangler 4xe loss-of-motive-power issues evaluated under ODI RQ24012.
- NHTSA ID
- 11770231
- Incident
- Jul 15, 2026
ElectricalEngine
Filed Oct 6, 2026
My complaint with Jeep/Stellantis goes far beyond dissatisfaction with a buyback amount. My family leased a new 2025 Jeep Wrangler expecting a safe vehicle, and instead we have been placed in a worse position after dealing with serious recall and safety concerns. FCA has agreed to repurchase our vehicle, yet the process requires us to continue maintaining and driving a vehicle we no longer feel safe using while waiting weeks for the repurchase to be completed. A potential vehicle-fire condition is not a cosmetic defect or minor inconvenience—it is a legitimate safety concern involving the driver, passengers, surrounding vehicles, homes, and property. My three primary concerns are: **(1) Safety:** Jeep has vehicles in customers' possession subject to serious safety recalls involving potential fire hazards, yet customers may still be left waiting for repairs or resolution. **(2) Remedy:** Even after FCA agreed to repurchase our Wrangler, the proposed financial resolution leaves us in a worse financial position and without sufficient funds to reasonably transition into a replacement vehicle. We were offered substantial compensation to keep the vehicle, but keeping a vehicle we are concerned could present a fire risk is not a reasonable solution for our family. **(3) Process:** Once a manufacturer acknowledges a serious safety issue and agrees to repurchase a vehicle, there should be an expedited process to remove that vehicle from the customer and provide a fair resolution—not weeks of additional payments, paperwork, uncertainty, and continued possession of the affected vehicle. What concerns me most is that this is bigger than our individual case. Safety recalls involving potential vehicle fires can have serious consequences, and manufacturers should treat them accordingly. Customers should not have to choose between continuing to drive a vehicle they do not feel safe in or accepting a resolution that puts them in a worse financial position. Jeep/Stellantis needs to
- NHTSA ID
- 11769412
- Incident
- Oct 6, 2026
EngineFuel system
Filed Oct 1, 2026
When I drive the in electric mode, I sometimes get a sudden loss of power and the system falls back to hybrid mode. Normally this is expected transition that is part of a plug in hybrid. Electric to Hybrid to Gas... As a alert driver, I plan for this not passing semi-trucks if I am low on electical until hybrid or hybrid to gas... The Jeep 4xe, seems to swtich AFTER I ask for more power.... this delay and hesitation is dangerous. Once example, with 35% battery, at 30 miles an hour, my neighbor was backing out of her driveway, I needed to swerve and accerate to get out of the way. When I stepped on the accerator (in electric mode)... the system seemed to stop- then the gas engine started, then it moved... This delay is dangerous and repeatable.
- NHTSA ID
- 11768376
- Incident
- Sep 29, 2026