BrakesElectricalFuel system
Filed Oct 31, 2026
**Vehicle:** 2025 Jeep Wrangler 4xe Plug-In Hybrid **Complaint Categories:** Service Brakes / Electrical System / Power Train # NHTSA Safety Complaint: Sudden Loss of Propulsion and Failure to Respond to Braking at Highway Speed While driving my 2025 Jeep Wrangler 4xe on a highway at approximately 55 mph, I experienced a sudden, simultaneous malfunction involving the vehicle's electrical systems, propulsion and braking. The first indication was an abrupt flash of the dashboard display. The event happened extremely quickly, but it appeared as though the vehicle's ignition had momentarily been turned off and then back on. Immediately afterward, multiple warning indicators appeared, including the turtle/reduced-power warning, ABS/skidding indicator and red brake warning. **At the same time, the vehicle began losing propulsion and failed to respond to normal braking input. I was unable to stop the vehicle using normal braking. Instead, the vehicle continued coasting until it eventually came to a stop, nearly going over an embankment.** This was an extremely dangerous situation involving the simultaneous loss of propulsion and effective braking control while traveling at highway speed. After the vehicle stopped, I attempted to restart it, but it would not restart. ## Dealership Diagnosis I reported the incident to an authorized Jeep dealership. The service department subsequently advised me that the ABS module was defective and required replacement. The dealership provided the following written explanation: "All of the codes in the system of your Wrangler are related to loss of communication with the ABS module (a lot of the modules communicate to each other) When there is a loss of communication with the ABS module it will shut the vehicle down, because it does not want you to drive it." The dealership attributed the loss of propulsion to the loss of communication with the ABS module. However, it has not provided technical documentation explaining why an AB
- NHTSA ID
- 11774861
- Incident
- Oct 27, 2026
ElectricalEngine
Filed Oct 21, 2026
The contact owns a 2025 Jeep Wrangler. The contact stated that while driving, the center display screen intermittently froze and became inoperative. The HVAC system was inoperative in cold weather, there were intermittent abnormal sounds, the Hybrid Mode intermittently deactivated, and intermittently stalled. The check engine warning light was illuminated and the message "Service Charging System" and several other unknown messages were displayed. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The failure mileage was approximately 300.
- NHTSA ID
- 11772654
- Incident
- May 1, 2025
- Mileage
- 300 mi
ElectricalFuel systemPowertrain (other)
Filed Oct 9, 2026
I am reporting a recurring loss/reduction of expected electric propulsion in my 2025 Jeep Wrangler Willys 4xe after FCA Safety Recall 68C / NHTSA 25V-741 was completed. Before 68C, I routinely drove my normal route, including sustained uphill/high-load portions, in Electric mode for the full trip to/from & expending the full battery capacity. After the recall software update, electric propulsion frequently is sluggish with no acceleration. additional accelerator input does not immediately produce the expected increase in propulsion, and the vehicle then transitions to Hybrid operation with abrupt/jerky gasoline-engine engagement. After this occurs, it does not return to Electric mode until I stop, then intermittent electric. This is not simply reduced EV range. It is a loss/reduction of available electric propulsion followed by delayed gasoline-engine torque substitution, creating unpredictable acceleration during hills, merging, passing, and other situations where immediate propulsion may be safety-critical. My post-68C symptoms are materially similar to other NHTSA complaints involving Wrangler 4xe vehicles, including 11747685, 11765613, 11767648, 11768376, and 11768812. Those reports describe staged electric-power reduction, approximately 43–45 kW available output in one case, 10–15 seconds of deteriorating propulsion despite accelerator demand, Electric Mode Temporarily Unavailable, delayed ICE engagement, abrupt high-RPM engine operation, and similar behavior despite substantial battery state of charge. I am not asserting my vehicle has been independently measured at 43–45 kW or that a fixed 10-second timer exists. I am reporting a substantially similar post-68C operating pattern. I request NHTSA investigate whether the 68C BPCM/HCP/AHCP/powertrain calibration can reduce allowable HV-battery discharge and delay gasoline-engine torque substitution, and whether this condition is related to Wrangler 4xe loss-of-motive-power issues evaluated under ODI RQ24012.
- NHTSA ID
- 11770231
- Incident
- Jul 15, 2026
ElectricalEngine
Filed Oct 6, 2026
My complaint with Jeep/Stellantis goes far beyond dissatisfaction with a buyback amount. My family leased a new 2025 Jeep Wrangler expecting a safe vehicle, and instead we have been placed in a worse position after dealing with serious recall and safety concerns. FCA has agreed to repurchase our vehicle, yet the process requires us to continue maintaining and driving a vehicle we no longer feel safe using while waiting weeks for the repurchase to be completed. A potential vehicle-fire condition is not a cosmetic defect or minor inconvenience—it is a legitimate safety concern involving the driver, passengers, surrounding vehicles, homes, and property. My three primary concerns are: **(1) Safety:** Jeep has vehicles in customers' possession subject to serious safety recalls involving potential fire hazards, yet customers may still be left waiting for repairs or resolution. **(2) Remedy:** Even after FCA agreed to repurchase our Wrangler, the proposed financial resolution leaves us in a worse financial position and without sufficient funds to reasonably transition into a replacement vehicle. We were offered substantial compensation to keep the vehicle, but keeping a vehicle we are concerned could present a fire risk is not a reasonable solution for our family. **(3) Process:** Once a manufacturer acknowledges a serious safety issue and agrees to repurchase a vehicle, there should be an expedited process to remove that vehicle from the customer and provide a fair resolution—not weeks of additional payments, paperwork, uncertainty, and continued possession of the affected vehicle. What concerns me most is that this is bigger than our individual case. Safety recalls involving potential vehicle fires can have serious consequences, and manufacturers should treat them accordingly. Customers should not have to choose between continuing to drive a vehicle they do not feel safe in or accepting a resolution that puts them in a worse financial position. Jeep/Stellantis needs to
- NHTSA ID
- 11769412
- Incident
- Oct 6, 2026
ElectricalEngine
Filed Sep 8, 2026
The contact called for an acquaintance who owned a 2025 Jeep Wrangler. The contact stated that while the vehicle was parked in the driveway, a neighbor saw black smoke coming from the vehicle. The neighbor called the authorities first and then called the contact, who was not at the residence during the failure. The vehicle caught on fire, and the neighbor alerted the occupants inside the residence about the fire. The Fire Department arrived on the scene and extinguished the fire. The fire burned several trees in the yard and damaged the concrete in the driveway. A fire report was filed. The remnant of the vehicle was towed to a salvage yard and deemed a total loss.
- NHTSA ID
- 11762719
- Incident
- Sep 1, 2026
ElectricalEnginePowertrain (other)
Filed Aug 9, 2026
Purchased vehicle in question on 9/11/25 as a lease through the local Jeep dealership near my residence. Sometime around 4/26 to 5/26 my vehicle started to display odd operational patterns which were brought to my local dealerships attention. The first event where I was able to record any type of documentation was around 5/25/26. While driving, the vehicle would suddenly go into "limp mode" and rapidly decrease speed. Several check engine lights would appear to include: Service Electronic Throttle Control, Service Electronic Stability Control, Traction Control and the standard CEL. When this does happen, the vehicle will decrease speed suddenly without warning and becomes difficult to operate until it is pulled over and parked. Vehicle has been to my local dealership several times (4) and out of service for over 70 days with the latest stay 30+ days. According to documentation from the dealership, the listed error/issue has been recreated on their end at least one time but no data was captured with that fail. My local Jeep dealership Service Manager (CF) replied to an email of mine (7/16/26 at 1703) with the following statement: Verified customer concern of check engine light on connect to wytec and found p2173 stored in powertrain control module. Also found c121c stored in ABS module. Believe ABS code is related to PCM code, cleared codes test drove multiple times. Finally able to get customer concern to duplicate but no data was captured on this failure. We are continuing to drive the vehicle while monitoring data to catch freeze frame data while concern occurs but have not been able to do so far at this time. The condition, when it occurs presents a serious safety concern for the driver and other drivers as it will cause a sever throttle limitation and can cause the vehicle to slow down rapidly. As of 8/9/26, no fix confirmed for my vehicle and the dealership and manufacture are pushing to return my vehicle with confirmed fix. Jeep case number 97378351
- NHTSA ID
- 11755722
- Incident
- May 25, 2026
BrakesElectrical
Filed Aug 5, 2026
As I was driving a service electronic stability control came up on my dash and I lost control of the vehicle. The brakes did not work and it was hard to steer. I almost hit a vehicle and the Jeep kept rolling until it stopped. Then I received an alert that the brakes did system, anti lock brake system, and Electronic Stability System failure. This is very scary my vehicle is a lease and they say they are fixing it but I’m very scared I will lose control of my Jeep while I’m driving.
- NHTSA ID
- 11754987
- Incident
- Jul 27, 2026
ElectricalEnginePowertrain (other)
Filed Jul 9, 2026
The 12-volt auxiliary battery and related electrical system in my 2025 Jeep Wrangler 4XE plug-in hybrid (leased new 8/25/2025) repeatedly fail. The battery completely discharges after the vehicle sits plugged into a standard home charger, undisturbed, for several consecutive days, leaving the vehicle completely inoperable. The vehicle is available for inspection upon request and is currently at a dealership. Failures to date (5): 11/05/2025: found dead after charging; required jump start. No warning lamps or messages precede the discharge events; the vehicle is simply dead when approached. 01/26/2026: dead after charging; would not jump start; towed. Dealer replaced the 12V battery and performed recall 68C software. 04/27/2026: check engine light illuminated while driving and the vehicle became stuck in electric mode; it would not switch to hybrid, gas, or E-save despite attempts, and a restart did not resolve it; towed. Dealer could not reproduce the fault. 05/17/2026: dead after charging; towed. 12V battery replaced a second time (same part number) and media hub replaced; vehicle was dead again at dealer pickup. 06/13/2026: dead after charging (plugged in undisturbed 6/9 to 6/13); towed. Tow operator noted the rear tires dragged during loading. Dealer/manufacturer confirmation: dealers have observed and documented the dead-battery condition multiple times, including a vehicle dead at pickup, but no dealer has reproduced the underlying failure or confirmed a root cause across five repair visits and approximately 56 cumulative days out of service as of 7/6/2026. The manufacturer's customer care team is engaged; it suspects a parasitic electrical draw, and the dealer is awaiting specialized test equipment. No police or insurance inspection. Safety risk: inability to leave electric mode while driving with the check engine light active; repeated complete electrical failures stranding occupants; an undiagnosed electrical draw in a plug-in hybrid that charges overnigh
- NHTSA ID
- 11749280
- Incident
- Jan 26, 2026
ElectricalFuel systemPowertrain (other)
Filed Jul 1, 2026
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "Electric Mode Temporarily Unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall A7C (NHTSA campaign 25V710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed." A neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed
- NHTSA ID
- 11747685
- Incident
- Jun 12, 2026
ElectricalEngineFuel system
Filed Jun 20, 2026
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
- NHTSA ID
- 11745355
- Incident
- Jun 19, 2026
ElectricalFuel system
Filed Jun 15, 2026
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give CSI survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the CSI survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid CSI. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep Wave is telling the consumer to pay for recall compliance.
- NHTSA ID
- 11744124
- Incident
- Jun 15, 2026
Electrical
Filed Jun 9, 2026
I can't park in my garage, and I don't even save on gas—even though I have solar panels—because I can't charge the car due to the fire risk.
- NHTSA ID
- 11742896
- Incident
- Oct 4, 2025
ElectricalEngineFuel system
Filed May 18, 2026
I was driving vehicle on interstate when sudden loss of power took place. I immediately pulled off the road and we smelled smoke. Fire was coming out of engine compartment near passenger wheel. We immediately exited the vehicle and assisted our young children out of the back seat. Within seconds the vehicle was fully engulfed in flames. If we were not able to immediately pull off the road and assist our children, we could have all been severely injured or killed.
- NHTSA ID
- 11738566
- Incident
- May 8, 2026
Electrical
Filed Apr 22, 2026
After having the 68C recall completed on December 30, 2025, my 2025 Jeep Wrangler Rubicon 4xe has experienced a significant and consistent reduction in power while operating in electric mode. Prior to the recall repair, the vehicle performed as expected. The issues began after the repair was completed. Problems post recall include: -Sluggish and weak acceleration in electric mode -No acceleration in electric mode when driving at highway speeds -Vehicle failing to maintain electric-only operation -Reduced power and speed when in electric mode These issues have created dangerous driving conditions, particularly on highways and during merging situations where adequate power and acceleration are critical to safety. This vehicle was purchased specifically for its hybrid/electric capabilities, which were a primary factor in the buying decision and are reflected in the vehicle's premium price point. It is deeply concerning and feels deceptive that a manufacturer issued recall has effectively degraded or disabled the core electric functionality that consumers paid for. Owners should not have their vehicles made worse by a recall intended to improve safety. I am aware that many other 4xe owners are reporting identical symptoms following the same 68C recall repair, suggesting this is a systemic issue introduced or caused by the recall software or hardwire modification, so this is not an isolated incident.
- NHTSA ID
- 11733062
- Incident
- Dec 30, 2025
ElectricalFuel systemPowertrain (other)
Filed Mar 23, 2026
Component/System Failure: The hybrid/electric propulsion system intermittently loses power while driving. Electric output is progressively reduced to approximately 50%, then 25%, and then fully disabled, even when sufficient battery charge remains. The condition appears to involve the hybrid control/electric drive system. The vehicle is available for inspection upon request. What Happened / Safety Risk: The loss of electric propulsion occurs unpredictably during normal operation, including both highway and city driving. The reduction in available power and sudden loss of electric functionality creates a potential safety concern, particularly when driving in traffic or at higher speeds, where reduced or inconsistent propulsion may impact the ability to maintain speed or respond to driving conditions. Additionally, the vehicle is subject to a high-voltage battery recall involving fire risk, which raises concern regarding safe operation and storage of the vehicle. Reproduction / Dealer Confirmation: The issue has been reproduced and confirmed by the dealership (Johnson Auto Plaza, Brighton, CO). The dealership also confirmed that the same issue was reproduced on another Jeep Wrangler 4xe vehicle on their lot. Inspection by Manufacturer / Others: The vehicle has been inspected by the dealership and escalated to Jeep Engineering. The manufacturer has been unable to diagnose the issue due to the absence of diagnostic codes and has not identified a repair. Warning Lamps / Messages / Symptoms: No consistent warning lamps or diagnostic codes are present when the failure occurs. The loss of electric functionality happens without a predictable pattern and without clear diagnostic indicators. Additional Notes: The issue occurs unpredictably under all normal driving conditions, including: Highway driving at speed City driving at low speed Various battery charge levels (low and high) The dealership has suggested possible driver-related causes; UNsupported by car behavior
- NHTSA ID
- 11726552
- Incident
- Mar 12, 2026
Electrical
Filed Jan 28, 2026
I took my Jeep to the dealership to have the 68C recall fix done. Upon “passing” I was told I could continue charging as normal. I began charging as I did prior to the recall and recall fix and it fried my GFCI outlet and thankfully so or it my house would have caught fire. The only thing on that circuit is the Jeep charger and garage door opener, same as before the recall and recall fix. I’ve had an electrician out to confirm it wasn’t an electrical issue.
- NHTSA ID
- 11713980
- Incident
- Jan 7, 2026
ElectricalEngineFuel system
Filed Jan 16, 2026
The vehicle has experienced repeated unexpected stalling during normal operation. After a dealership visit and representation that recall-related work was complete, the vehicle stalled again within hours. There is an active recall related to this issue with no available remedy. Due to safety concerns, the vehicle is not being driven. The manufacturer has not provided clear guidance regarding repair or safe operation, and the vehicle has been effectively unusable for an extended period of over 60 days.
- NHTSA ID
- 11711450
- Incident
- Jan 10, 2026
Electrical
Filed Jan 6, 2026
On multiple occasions, the Auto Start/Stop system has triggered a failure message on the Driver Notification Screen on the Center Console. As a result, less than two to five minutes after the failure warning, the entire vehicle loses power and electrical continuity. The vehicle loses all electrical systems, accessories, and critical driving elements (including speedometer and other instruments). This requires full roadside towing and assistance. The vehicle was taken to two Jeep/Dodge/Ram service centers for diagnostics and service, and both centers were unable to replicate the customer concern, although one noted that the battery terminal was "disconnected", even though the engine bay and battery section was never accessed by the driver from when it was purchased, including roadside assistance never accessing the engine bay and battery section, they simply towed the vehicle by disengaging the parking brake and engaging it when towed. This poses an abrupt and severe safety concern, as sudden loss of power and electrical systems results in loss of control, loss of lighting (external lights (headlights, taillights, hazard lights, etc.), and causes panic. This vehicle cannot be trusted as the safety is compromised.
- NHTSA ID
- 11709073
- Incident
- Sep 6, 2025
Electrical
Filed Dec 11, 2025
My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. I am requesting NHTSA involvement because the manufacturer has not provided a remedy, loaner vehicle, or safe alternative transportation. I would like early lease termination with no penalties, and reimbursement of all payments made.
- NHTSA ID
- 11704545
- Incident
- Dec 11, 2025
ElectricalPowertrain (other)
Filed Nov 21, 2025
I was driving on a very busy road and the vehicle lost power. I consider that my life was in danger because of me the traffic piled up and other drivers were furious with me. No matter what I tried, the car simply would not stop. AAA came and was unable to make the car start. It was towed to a dealership. Prior to this I already had two service visits related to the Start Stop warning light coming on in my dashboard. The first time, the service department claimed that they could not figure out what caused it, but they replaced the auxiliary battery that powers the start stop feature. Basically one day later, the start stop warning light came on again. I had to take it back to the dealership and they kept the vehicle for two days and I don't think anything was done. After the vehicle was returned to me, within days the warning light came on and then would go off and come back on sporadically. On the date of the complete power loss, the warning light came on in my dashboard about one hour before the power loss. So far, Jeep has said that they won't even be able to look at my vehicle for a week and it will probably take at least two weeks because they are short-staffed. I think I have a lemon.
- NHTSA ID
- 11700847
- Incident
- Nov 18, 2025
Electrical
Filed Nov 14, 2025
I am reporting concerns regarding the handling of NHTSA Recall 25V-741 (Stellantis 68C) on my 2025 Jeep Wrangler 4xe. When I contacted the dealership (Jeep Only – 5255 W Sahara Ave, Las Vegas) to address the recall, the service department refused to schedule a recall-related inspection, refused to open a required STAR case with Stellantis, and told me “nothing can be done,” despite the recall involving a high-voltage battery fire risk. I was also given misleading information about the vehicle’s safety and have been unable to obtain a copy of my signed lease agreement despite multiple requests. Their refusal to follow proper recall procedures leaves me without guidance on a fire-risk safety defect, and I am currently pregnant, making this situation especially concerning. I am requesting NHTSA review of the dealership’s handling of this safety recall and lack of assistance to consumers.
- NHTSA ID
- 11699404
- Incident
- Nov 7, 2025
Electrical
Filed Nov 14, 2025
Fire-Risk Recall – Unsafe to Operate – No Remedy Provided “My 2025 Jeep Wrangler 4xe has an active fire-risk safety recall that makes the vehicle unsafe to drive or park near my home. Jeep and Stellantis have not provided a remedy or a loaner vehicle, and the dealership told me it is still ‘drivable’ despite the fire hazard. I have a young child, and this puts our safety at risk. I am requesting immediate investigation and assistance because the manufacturer has not offered a safe solution.”
- NHTSA ID
- 11699392
- Incident
- Nov 14, 2025
ElectricalEngineFuel system
Filed Nov 8, 2025
My 2025 Jeep Wrangler 4xe (VIN [XXX] ) is included in NHTSA Recall 25V-741 (FCA 68C) for a high-voltage battery defect that can cause a fire while parked. Jeep instructed owners not to recharge the vehicle and to park outside, away from structures, because the defect may lead to thermal events even when the vehicle is off. As of today, the manufacturer states the remedy is “not yet available.” This means the vehicle cannot be charged, stored in a garage, or used normally. I am a lessee still making payments on a vehicle that cannot be safely used. The lack of a remedy puts property and personal safety at risk. I am requesting NHTSA oversight to ensure FCA/Stellantis provides immediate relief such as a loaner vehicle or repurchase for owners and lessees affected by this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11698358
- Incident
- Oct 30, 2025
Electrical
Filed Nov 7, 2025
The vehicle has an active fire-risk recall (68C / 25V-741). Manufacturer has instructed not to charge the vehicle and to park away from structures. The dealership refuses to provide a diagnostic report or loss-of-use support. The vehicle is not safe to operate or store. I am seeking manufacturer action and accommodation.
- NHTSA ID
- 11698151
- Incident
- Nov 7, 2025
ElectricalEngineFuel system
Filed Oct 21, 2025
I was driving the Jeep on Route 35 in NJ when all of a sudden, the car lost power, jerked forward thrusting be towards the windshield. The "D" on the gear shift started blinking and the check engine light went on. The dashboard message indicated something along the lines that I had to put the car in parking "P". The car behind me beeped and almost rear ended me as it's a fast road and my car slowed dramatically and unexpectedly. Ultimately, I was able to glide into a parking lot on the side street and called the tow truck. The dealership said that a faulty OTA was sent out which caused the issue and that it has happened to many people. There were no symptoms or warning lights prior to the event. The dealership updated the vehicle and said it was safe to drive but I am not convinced based on the experience of others, which I have read in forums, who have had the same thing happen multiple times even after having the dealership update installed. Apparently, this OTA issue was widespread.
- NHTSA ID
- 11694700
- Incident
- Oct 17, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.