RoadVitals

2002 Jeep Wrangler

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
108
Latest Feb 28, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 23, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
20
17 injuries, 1 deaths reported

Overview

Our database contains 108 NHTSA owner-reported complaints for the 2002 Jeep Wrangler, most frequently naming the body & structure, suspension and airbags categories. 6 safety recalls have been issued covering this model year; and 43 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E026000

EXTERIOR LIGHTING

Mar 23, 2006
61,944 units potentially affected
The defect: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
The remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
PRO-A MOTORS, INC.View on NHTSA.gov
06E022000

SERVICE BRAKES, HYDRAULIC

Mar 13, 2006
7,440 units potentially affected
The defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
The risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
The remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
BRAKE PARTS, INC.View on NHTSA.gov
06E011000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Feb 1, 2006
7,291 units potentially affected
The defect: CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
The risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
The remedy: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
AIRTEX PRODUCTSManufacturer number FP012506View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 108
Body & structureSuspension
Filed Feb 28, 2022

Frame is rotted out. Vehicle is well maintained and it is upsetting. After spending good money for a reputable brand, the frame did not last. It is not drivable and is unsafe to be on the road. It is not safe to travel with my family. Everyone I know that has these years wrangler TJ model has this problem. Lower and upper control arms need to be welded back because they rotted off.

NHTSA ID
11454402
Incident
Feb 28, 2022
Body & structureSteeringSuspension
Filed Mar 25, 2021

PURCHASED A 2002 JEEP FROM TWIN RIVERS AUTO SALES, I DID NOT RECEIVE A VEHICLE DISCLOSURE REPORT AND IT WAS SOLD TO ME WITH A CONTROL ARM BRACKET THAT WAS DAMAGED WAS NOT ATTACHED TO THE FRAME WHICH MAKES DRIVING THE VEHICLE IMPOSSIBLE IT IS NOT ATTACHED TO FRAME WHICH COULD HAVE CAUSE OTHER'AND MYSELF EXTREME HARM OR DEATH. I WAS NOT INFORMED OF ANY PROBLEM WITH FRAME, AFTER PURCHASE THE DEALERSHIP TOLD ME TO TAKE IT TO ZIEBART AND IT WOULD BE UNDERCOATED FOR FREE, THEY TRIED TO COVER UP WITH THE UNDERCOATING WHERE THE CONTROL ARM BRACKET BECAME DETACHED FROM THE FRAME ALONG WITH OTHER DEFECTS IN THE FRAME I WAS ONLY ABLE TO DRIVE THE JEEP FROM DEALERSHIP TO ZIEBARTS FOR THE UNDERCOATING AND THEN HAD TO HAVE TOWED TO MY HOUSE DUE TO THE STABILIZER LINK BREAKING BECAUSE OF THE CONTROL ARM BRACKET BREAKING AWAY FROM FRAME DUE TO RUST, . I'VE TRIED CALL THE DEALERSHIP MANY TIMES WITH NO REPLY. I AM THANKFUL THAT NO ONE WAS INJURED OR DEAD IF THIS WOULD'VE HAPPENED WHILE I WAS DRIVING ON HWY, THE PURCHASE PRICE WAS 6700.00 AND THEN ADDITIONAL 5 NEW TIRES 600.00 AND TWO LEAKING AND BENT RIMS AT 75.00 FOR A TOTAL OF 7375.00 ON A UNSAFE VEHICLE WHICH THE DEALERSHIP NEW ABOUT . I AM EXTREMELY DISAPPOINTED, AND FRUSTRATED WITH THIS SITUATION. I NEED HELP GETTING THIS RESOLVED BUT THEY WILL NOT RERUN MY CALLS AND HAVE HUNG UP ON ME I HAVE PHOTOS AND A INSPECTION SAYING THAT IT WAS SAFE WHEN FAR FROM BEING SAFE POINT BLANK THIS DEALERSHIP SOLD ME A VEHICLE THAT WAS U SAFE FOR OTHERS AND MYSELF TO BE ON THE ROAD SO NOW I AM OUT ALL OF THIS MONEY AND I CAN'T DRIVE THE VEHICLE PLEASE INVESTIGATE THIS SITUATION SO THAT THEY CAN NOT DUE BUSINESS IN THIS MANNER AND I CAN RESOLVE THIS WITH EITHER GIVING ME BACK MY COST OF THE JEEP AND TIRES AND RIMS . I DON'T KNOW WHAT ELSE TO DO OR WHO TO CONTACT IN TRYING TO GET MY MONEY BACK IT IS A LOT OF MONEY FOR A JEEP I CAN'T DRIVE

NHTSA ID
11404830
Incident
Mar 19, 2021
Mileage
148,868 mi
Body & structureDriver assistance
Filed Feb 18, 2020

TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE SHOWED SEVERE RUST FROM THE FRONT TO THE REAR OF THE VEHICLE. ADDITIONALLY, THE LEAF SPRING ON THE PASSENGER'S SIDE OF THE VEHICLE WAS FRACTURED. THE CONTACT ALSO STATED THAT THE SUBFRAME ON THE DRIVER AND PASSENGER'S SIDE OF THE VEHICLE SHOWED A 60% FRACTURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID
11309977
Incident
Jul 11, 2016
Mileage
200,000 mi
EngineSuspension
Filed Dec 27, 2019

FOR A POPULAR ON AND OFF ROAD VEHICLE WHICH HAS A REPUTATION FOR STRENGTH AND DURABILITY, WHY WOULD THE FRAME, THE VERY FOUNDATION OF THE ENTIRE VEHICLE, BE SO SUSCEPTIBLE TO RUSTING OUT AND MAKING SAID VEHICLE UNSAFE TO DRIVE. NOT COOL , JEEP, NOT COOL.

NHTSA ID
11291532
Incident
Dec 17, 2019
Mileage
186,000 mi
Powertrain (other)Suspension
Filed Dec 24, 2019

FRAME RUSTING OUT

NHTSA ID
11291090
Incident
Dec 19, 2019
Mileage
150,000 mi
Suspension
Filed Dec 21, 2019

FRAME IS ROTTEN. THIS HAS TOOK DRIVING IT SAFELY AWAY

NHTSA ID
11290476
Incident
Dec 1, 2019
Mileage
150,000 mi
Suspension
Filed Nov 8, 2019

COMPLETE FRAME IS RUSTED OUT AND CANNOT BE DROVE SAFELY.

NHTSA ID
11278889
Incident
Nov 8, 2019
Mileage
170,000 mi
Body & structure
Filed Aug 26, 2019

THE DESIGN OF THE VEHICLE FRAME WAS FAULTY FROM THE ORIGINAL PURCHASE WHERE WATER AND DIRT CAN ENTER THE FRAME BUT NO WAY TO EXIT THEREFORE BECOMING TRAPPED TO ALLOW RUST TO FORM FROM THE INSIDE OF FRAME. THIS NOT ONLY PROMOTES BUT ALLOWS THE LIFE OF THE FRAME TO BECOME DANGEROUSLY WEAK AND IF IN A ACCIDENT NOT TO WITH STAND A IMPACT AND CREATE A SITUATION WHERE LIFE OR HARM TO PERSONS INCREASE.

NHTSA ID
11246518
Incident
Jan 1, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

101232

POWER TRAIN

Plate - Planetary

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

S2025000005

ELECTRICAL SYSTEM

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jeep Wrangler by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026820—
2025604060.8
202466611167.5
202333714265.9
202237615468.9
202190115365.6
202059912266.1
20197299259.8
20181,79914562.0
20173085370.1
20164555369.8
20154643369.3
20146514465.2
20136497461.6
201283110663.1
201148311663.7
201068511663.4
20093687459.6
20088739859.7
2007555101062.7
20067303152.8
20056492046.6
20041923051.7
2003984052.7
2002Viewing1086055.2
20011707057.2
20002515160.9
19992135156.7
19982656054.6
19974017053.4
1996210—
19952023362.9
19941514563.0
19931085563.0
1992776661.1
1991768460.6
19907971066.7
1989627970.4
1988506970.5
19873881074.2
1986111—
1985001—
1984001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.