RoadVitals

2002 Mitsubishi Montero

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
111
Latest Apr 16, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 1, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
8 injuries, 1 deaths reported

Overview

Our database contains 111 NHTSA owner-reported complaints for the 2002 Mitsubishi Montero, most frequently naming the brakes, engine and fuel system categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 78 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes6854.4%
  • Engine108.0%
  • Airbags75.6%
  • Electrical75.6%
  • Body & structure54.0%
  • Exterior lighting32.4%
  • Other / unspecified32.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Sep 1, 2004
100,432 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
The risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
The remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
MITSUBISHI CARIBBEANView on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE

Jul 6, 2004
44,214 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES, WHEN THE FUEL TANK IS FULL AND THE VEHICLE IS PARKED FACING FORWARD ON AN UPWARD SLOPE, THE FUEL TANK LEVELING VALVE MAY NOT MAINTAIN PROPER SEALING IN THE EVENT THE FUEL EXPANDS FROM A RISE IN THE AMBIENT TEMPERATURE.
The risk: IF THE FUEL LEVELING VALVE DOES NOT SEAL PROPERLY, FUEL MAY LEAK ONTO THE GROUND. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE LEVELING VALVE. THE RECALL BEGAN ON AUGUST 30, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-800-222-0037 OR MITSUBISHI CARIBBEAN AT 1-787-251-8715.
MITSUBISHI MOTORS NORTH AMERICA, INC.Manufacturer number SR-04-008View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Aug 3, 2001
39,020 units potentially affected
The defect: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER MAY HAVE BEEN IMPROPERLY MANUFACTURED. OVER A PERIOD OF TIME, THIS COULD RESULT IN LEAKAGE OF THE PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR.
The risk: THE LOSS OF THIS GAS PRESSURE COULD RESULT IN AN ABNORMAL NOISE FROM THE LEFT SIDE OF THE DASH PANEL WHEN THE BRAKES ARE APPLIED, AND POSSIBLY A DELAYED FIRST TIME BRAKE BOOST ASSIST AFTER THE VEHICLE HAS BEEN PARKED FOR A PERIOD OF TIME, WHICH COULD RESULT IN A VEHICLE CRASH.
The remedy: DEALERS WILL INSTALL AN IMPROVED ACCUMULATOR. OWNER NOTIFICATION MAILING BEGAN OCTOBER 1, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.
MITSUBISHI AMERICAView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ06007ClosedRecall Query

BRAKE BOOSTER ACCUMULATOR FAILURE

Opened May 24, 2006
Closed Oct 12, 2006

IN OCTOBER 2001, MITSUBISHI NOTIFIED THE AGENCY THAT IT WOULD CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 01V-254) TO REMEDY A DEFECT CONDITION THAT COULD RESULT IN A LEAK OF PRESSURIZED NITROGEN GAS FROM THE HYDRAULIC BRAKE BOOSTER ACCUMULATOR IN APPROXIMATELY 39,000 MODEL YEARS (MY) 2001-2002 MITSUBISHI MONTERO VEHICLES PRODUCED FROM DECEMBER 12, 1999 THROUGH JUNE 20, 2001. ACCORDING TO MITSUBISHI, THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER MAY HAVE BEEN MANUFACTURED IMPROPERLY, WHICH OVER A PERIOD OF TIME MAY RESULT IN LEAKAGE OF THE PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR. THE LOSS OF THIS GAS PRESSURE MAY RESULT IN AN ABNORMAL NOISE FROM THE LEFT SIDE OF THE DASH PANEL WHEN THE BRAKES ARE APPLIED, AND POSSIBLY A DELAYED FIRST TIME BRAKE BOOST ASSIST AFTER THE VEHICLE HAS BEEN PARKED FOR A PERIOD OF TIME.DURING RQ06-007, MITSUBISHI INDICATED THAT THE DECISION TO CONDUCT RECALL 01V-254 WAS BASED ON PROJECTED FAILURE RATES OF 36.5% WITHIN 2-YEARS OF SERVICE AND 100% IN THE FIRST 4-YEARS OF SERVICE. THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED RQ06-007 BASED ON SIX COMPLAINTS OF HYDRAULIC BRAKE BOOSTER ACCUMULATOR FAILURE IN THE APPROXIMATELY 23,335 MY 2002 MONTERO VEHICLES THAT WERE BUILT AFTER THE VEHICLES RECALLED IN 01V-254.ONE OF THE COMPLAINTS ALLEGED THAT THE FAILURE RESULTED IN A CRASH.DURING THE INVESTIGATION, ODI IDENTIFIED 20 CONSUMER COMPLAINTS AND 58 WARRANTY CLAIMS RELATED TO BRAKE BOOSTER ACCUMULATOR FAILURE IN THE SUBJECT VEHICLES, RESULTING IN A COMPLAINT RATE OF APPROXIMATELY 85 PER 100,000 VEHICLES AND A WARRANTY CLAIM RATE OF 0.25%.MITSUBISHI?S PROJECTED ACCUMULATOR FAILURE RATES AT 2- AND 4-YEARS IN SERVICE FOR THE SUBJECT VEHICLES WERE 0.5% AND 1.3% RESPECTIVELY AND ODI?S ANALYSES PRODUCED SIMILAR RESULTS.ODI?S INVESTIGATION FOUND THAT THE INCIDENTS OF INCREASED BRAKE PEDAL EFFORT TYPICALLY OCCURRED WITHIN THE FIRST FEW SECONDS AFTER THE ENGINE WAS STARTED AND WERE ACCOMPANIED BY NOISE ASSOCIATED WITH THE ACCUMULATOR CHARGING.ODI?S INVESTIGATION OF THE CRASH INCIDENT CONCLUDED THAT IT COULD NOT BE ATTRIBUTED TO THE ALLEGED DEFECT CONDITION.ODI ALSO COLLECTED AND ANALYZED DATA FOR POST-REMEDY ACCUMULATOR FAILURES IN VEHICLES THAT HAD THE 01V-254 REPAIRS COMPLETED.MITSUBISHI PROVIDED DATA DURING THE INVESTIGATION THAT INDICATED 95% OF THE RECALLED VEHICLES HAD RECEIVED THE RECALL REMEDY.FOR THESE VEHICLES, THERE WERE 14 COMPLAINTS AND 249 WARRANTY CLAIMS IDENTIFIED, RESULTING IN A COMPLAINT RATE OF 28 PER 100,000 VEHICLES AND A WARRANTY CLAIM RATE OF 0.64%.ANALYSIS OF THESE FAILURES SHOWED A DECLINING TREND WITH INCREASING VEHICLE AGE, WITH ALMOST HALF OF THE WARRANTY CLAIMS OCCURRING WITHIN THE FIRST 12-MONTHS AFTER RECEIVING THE RECALL REMEDY. DUE TO THE LOW FAILURE RATES, ABSENCE OF RELATED CRASHES, AND NO INDICATION OF INCREASING FAILURE TRENDS IN EITHER THE SUBJECT VEHICLES OR POST-REPAIR RECALL POPULATION THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.

SERVICE BRAKES, HYDRAULIC:FLUID

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Apr 16, 2024

My horn goes off when I turn the steering wheel or hit bumps when driving and when parked and turned off, if its close to freezing it will go off constantly early in the morning before dawn and I have to disconnect the battery or pull the fuse for the horn under the hood fuse panel to stop it. I can't drive it with a horn fuse in and have tried replacing the steering wheel airbag and it still has the same problem. My neighbor had the same issue on his 04 Jeep and his car was fixed with an airbag actuator recall. No warning lights ever come on. Only my mechanic has looked at the vehicle.

NHTSA ID
11583242
Incident
Jul 1, 2023
Brakes
Filed Mar 6, 2022

I was driving down the highway, without any prior indication the brake light, and break alarm came on and my breaks went out. All at the same.

NHTSA ID
11455457
Incident
Feb 8, 2022
Fuel systemExterior lighting
Filed Nov 1, 2021

My car has 2 recalls and my local Mitsubishi dealer refused to fix the recalls.

NHTSA ID
11438894
Incident
Nov 1, 2021
ElectricalEngineExterior lighting
Filed Jul 24, 2019

WE HAVE THE CAR FOR THE PAST 17 YEARS AND WE ALWASY HAVE A ELECTRICAL, ENGINE AND HEAD LIGHTS PROBLEMS. THE DEALERSHIP SAID THE THEY CAN FIX IT . WE PAID GOOD MONEY FOR THEM TO FIX IT

NHTSA ID
11234612
Incident
Feb 3, 2008
Brakes
Filed Jun 29, 2018

A/L BRAKE LIGHT GOES OFF EVERYTIME BRAKE PEDALS IS APPLIED ACCOMPANIED WITH AN ABNORMAL NOISE FROM THE DASH. THERE IS A NHTSA CAMPAIGN #01V254002 ABOUT A BRAKE BOOSTER ACCUMULATOR DEFECT. I TOOK IT TO THE DEALER FOR POSSIBLE RECALL FIX BUT GOT DENIED SINCE ITS NOT PART OF THEIR RECALL CAMPAIGN. SHOULDNT THIS BE PART OF A RECALL CAMPAIGN SINCE ITS A SAFETY ISSUE? DO I NEED TO WAIT UNTIL THE BRAKES FAIL AND GET INTO AN ACCIDENT?

NHTSA ID
11104697
Incident
Jun 4, 2018
Mileage
135,000 mi
Filed Jan 18, 2018

TAKATA RECALL I HAVE PROBLEM WITH MY SECURITY ALARM SYSTEM IT GOES OFF FOR NO REASON AND ALSO THE HORN WHEN THE WEATHER DROPS COLD THE HORN GOING OFF CONTINUOUSLY MY MECHANIC CHANGE THE HORN RELAY MORE THAN 3 TIMES BUT THE ISSUE STILL THE SAME. I DON'T UNDERSTAND THESE TWO ISSUES ARE CONNECTED OR NOT BUT I NEED HELP.

NHTSA ID
11063563
Incident
Nov 22, 2017
Brakes
Filed May 1, 2017

TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE DRIVING 50 MPH, THE VEHICLE MADE A CHIRPING SOUND. THE BRAKES FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V254002 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID
10981628
Incident
Oct 15, 2016
Mileage
140,000 mi
Powertrain (other)
Filed Jan 3, 2017

TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE DRIVING VARIOUS SPEEDS, THE TRANSFER CASE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT TRANSFER CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID
10939248
Incident
Mar 19, 2016
Mileage
170,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

TSB-23-00-001

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

TSB-22-54-003

EXTERIOR LIGHTING

This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.

TT253

EQUIPMENT

This is a service newsletter (Tech Talk) that was sent out to dealers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Montero by model year
YearComplaintsRecallsInvestigationsIssue Index
2006400
2005100
2004530
2003392048.2
2002Viewing1113156.5
20011664053.0
2000512051.3
1999402050.8
1998744157.3
1997632051.5
1996272042.5
1995862051.4
1994315048.1
1993143040.6
1992124048.1
1991182153.1
1990231253.9
1989102258.2
1988111
1987311
1986412
1985000
1984010
1983000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.