My car has 2 recalls and my local Mitsubishi dealer refused to fix the recalls.
- NHTSA ID
- 11438894
- Incident
- Nov 1, 2021
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2002 Mitsubishi Montero submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My car has 2 recalls and my local Mitsubishi dealer refused to fix the recalls.
THE CLUSTER WAS REPAIRED IN THE MONTERO BUT IT ONLY WORKS ONCE IN AWHILE. THE PANEL WILL TELL ME EVERY NOW AND THEN IF I HAVE FUEL OR NOT. ALSO, WE HAD TO PAY TO HAVE AN ISSUE RESOLVED THAT SHOULDN'T HAVE COST US ANYTHING BECAUSE IT WAS SHOWN HERE AS A DEFECT FOR OUR MAKE AND MODEL. OUR CAR WAS LEAKING GAS, AND MITSUBISHI REFUSED TO FIX IT, AT THEIR EXPENSE, EVEN THOUGH IT WAS LISTED HERE AND THERE WERE VERY MANY COMPLAINTS FILED. WE HAD TO TOW THE CAR IN BECAUSE OF THE LEAK, AND THE FIRE DEPARTMENT WAS CALLED. AMAZING THAT SO LITTLE CARE WAS SHOWN BY MITSUBISHI FOR SOMETHING THAT COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS WAS THE COMPLAINT AND THE RECALL (NHTSA RECALL ID 01V254001) ABOUT THE CAR BEING PARKED AT AN UPWARD SLOPE, THE FUEL TANK LEVELING VALVE NOT MAINTAINING PROPER SEALING IN THE EVEN THAT THE FUEL EXPANDS FROM THE RISE IN AMBIENT TEMP. LEAKAGE OF PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR, ETC. PLEASE CHECK THE RECALL NOTICE.
NHTSA RECALL ID: 04V319000 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: SR-04-009 COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE RECALL DATE (Y/M):2004/07 DEFECT: ON CERTAIN SPORT UTILITY VEHICLES, WHEN THE FUEL TANK IS FULL AND THE VEHICLE IS PARKED FORWARD ON AN UPWARD SLOPE, THE FUEL TANK LEVELING VALVE MAY NOT MAINTAIN PROPER SEALING IN THE EVENT THE FUEL EXPANDS FROM THE RISE IN AMBIENT TEMPERATURE. NHTSA RECALL ID: 01V254001 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: COMPONENT: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM RECALL DATE (Y/M):2001/08 DEFECT: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER MAY HAVE BEEN IMPROPERLY MANUFACTURED. OVER A PERIOD OF TIME, THIS COULD RESULT IN LEAKAGE OF THE PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR.
I STARTED TO SMELL GAS WHEN NEAR THE MONTERO. I THOUGHT IT WAS ANOTHER RECALL NOTICE ABOUT A VALVE SEALING BUT IT GOT WORSE, AND I STARTED NOTICING A GAS PUDDLE UNDER THE MONTERO. I REMOVED THE PLASTIC SHIELD FROM AROUND THE TANK AND FOUND AN AREA ABOUT 9" X 7" HAD SURFACE RUST ON IT AND THE LEAK IS FROM THIS. THE PLASTIC SHIELD TRAPS DIRT AND MOISTURE IN THIS LOCATION AND CAUSED THIS HIGHLY DANGEROUS SITUATION. *TR
THE CONSUMERS VEHICLE WAS INCLUDED IN RECALL /FUEL LEAKAGE. HOWEVER, THE VEHICLE STARTED TO LEAK GAS ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE IN AGAIN FOR THE SAME RECALL. THE VEHICLE IS IN THE REPAIR SHOP NOW. *JB THE VEHICLE IS STILL LEAKING GAS, WHICH CAUSED IT STALL. *SC
RECALL 04V319000 CONCERNING FUEL LEAKAGE. CONSUMER WAS UNABLE TO GET THIS RECALL HONORED BECAUSE THE DEALER DID NOT HAVE THE SPECIAL TOOL TO DO THE REPAIRS. MANUFACTURER WAS NOTIFIED.*AK
THIS CAR HAVE A LOT OF PROBLEM THAT THE DEALER CANNOT RESOLVED OR FIX, IT FIRST STARTED ON NOV 15,2002 WHEN THE CAR STALLED WHEN ON IDLE. I CALLED THE DEALER THE NEXT DAY NOV 16,2002 AND ADDRESS THE PROBLEM, BUT THEY TOLD ME IF THE SAME PROBLEM HAPPEN, BRING IT TO THE NEAREST DEALER. ON JANUARY 1, 2003 THE CAR STALLS AGAIN AND THE CHECK ENGINE LIGHT IS ON, ON JANUARY 2,2003 I WENT TO THE DEALER AND THEY DIAGNOSED THE CAR AND THEY TOLD ME THE PROBLEM IS MISFIRE AND THEY RESET THE LIGHTS AND ADJUST THE IDLE. ON JANUARY 14,2003 THE CAR STALLS AGAIN, THE NEXT DAY I WENT TO THE DEALER AND THE CAR STALLS AGAIN AND I GOT ALMOST HIT AT THE FREEWAY. AND THEY REPLACED THE IDLE SPEED CONTROL AND TOLD ME THEY FIX THE PROBLEM. BUT AFTER A WEEK ON JANUARY 14, 2003 THE CAR STALLS AGAIN, AND WHEN I GOT HOME A GAS IS LEAKING UNDER THE GAS TANK IT ONLY STOP LEAKING WHEN I OPEN THE THE GAS CAP. THE NEXT DAY ON MY WAY TO THE DEALER THE CAR STALLS AGAIN ON THE FREEWAY AND I GOT ALMOST GOT AN ACCIDENT ON THE FREEWAY BECAUSE THE CAR JUST STOP AND HESITATE TO START AFTER SEVERAL ATTEMP IT STARTS AND I CALLED THE DEALER AND MITSUBISHI CUSTOMER RELATIONS AND DRIVE TO THE DEALER, THEY ADVICE ME TO LEAVE THE CAR FOR THE DAY AND THEY WILL CONTACT THE FACTORY TECHNICIAN REGARDING THE PROBLEM, THE NEXT DAY I WENT BACK TO THE DEALER TO PICK UP THE CAR BUT THEY TOLD ME THAT THEY CANNOT DUPLICATE THE PROBLEM SO THEY NEED ANOTHER DAY, ON THE THIRD DAY I JUST CALLED THEM AND ASK ANY DEVELOPEMENT BUT THEY TOLD ME THAT THE DISTRICT MANAGER IS GOING TO THE DEALER TO LOOK IN TO THE PROBLEM, AND THEY WILL GIVE ME AN ANSWER. THE NEXT DAY ON THE FOURTH DAY I CALLED THE DEALER AND THEY TOLD ME TO PICK UP THE CAR AND THEY CANNOT DUPLICATE THE PROBLEM, SO HOW IS MY SAFETY WITH THIS CAR WHILE I AM DRIVING IT AND STALLS ON THE ROAD WITHOUT WARNING AND GOT AN ACCIDENT, AND WHEN WILL THEY FIND A SOLUTION TO THIS PROBLEM IF THEY CANNOT DUPLICATE THE PROBLEM
THIS VEHICLE HAS HAD MULTIPLE PROBLEMS WHICH THE DEALERSHIP, ON MULTIPLE ATTEMPTS TO FIX, HAS NOT BEEN ABLE TO FIX FAILURE. INITIALLY, THE VEHICLE WAS LEAKING FUEL AT THE PASSENGER REAR WHEEL WELL. THIS HAS OCCURRED ON 3 SEPARATE OCCASIONS. NO REASON FOR THIS WAS FOUND UPON INSPECTION. THE 3RD TIME THERE WAS FUEL LEAKAGE, THERE WAS ALSO A FAILURE OF THE ENGINE IN WHICH HESITATING AND STALLING OCCURRED. THE SES LIGHT DID INITIATE. INITIALLY THE SOLENOID WAS REPLACED. 6 DAYS LATER THE SAME THING OCCURRED AND THE SES LIGHT DID AGAIN COME ON. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER AND THE REAR CAMSTER AND FILTER WAS REPLACED. WE REQUESTED A MEETING WITH THE DISTRICT MANAGER TO DISCUSS THE PROBLEM. WE WERE TOLD HE WOULD BE BACK FROM VACATION AFTER 10/1 AND WE WOULD BE CONTACTED. AFTER THE LAST REPAIR, THE VEHICLE HAD A PROBLEM WITH LOSS OF POWER AT TIMES. THIS INCLUDED SLOW RESPONSE WHEN STEPPING ON THE FUEL (TO INCLUDE FLOORING IT) WHEN TRYING TO PASS. IT WAS TAKEN TO THE DEALER ON 10/4. THE SERVICE MANAGER DROVE IT AND STATED "COULD NOT DUPLICATE COMPLAINT". IT WAS TAKEN TO THE DEALER A SECOND TIME APPROX. 1 WK LATER AND EVEN THOUGH FLOORING IT AT 35 MPH INITIATED A SLUGGISH RESPONSE IN WHICH THE RPM NEVER JUMPED UP BUT JUST STEADILY INCLINED AT A SLOW RATE, THE SERVICE MANAGER AGAIN SAID HE FELT THERE WAS NO PROBLEM. THIS LOSS OF POWER HAPPENED ONCE WHEN TRYING TO MERGE ONTO THE FREEWAY AND I ALMOST GOT HIT BEFORE I COULD PULL BACK OVER AND OUT OF THE WAY. ON 10/21 THE VEHICLE AGAIN EXHIBITED PROBLEMS WITH ACCELERATION FROM A STOP THIS TIME STALLING. AFTER 3 ATTEMPTS, I WAS STILL UNABLE TO RESTART THE VEHICLE. IT SAT FOR 65 MINUTES WAITING FOR MITSUBISHI'S TOWING SERVICE. AT THAT TIME, MY HUSBAND CAME AND STARTED THE VEHICLE. IT STARTED ON THE 2ND ATTEMPT AND BLUE-BLACK SMOKE CAME OUT FROM THE EXHAUST. WE DID DRIVE IT DOWN TO THE DEALERSHIP WITH ONLY TWO INSTANCES OF SOME LOSS OF POWER. PROBLEM STILL NOT CORRECTED. DT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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