RoadVitals

2011 GMC Acadia Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
269
Latest May 10, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Nov 12, 2010

What this page shows

Our database holds 269 NHTSA owner-reported complaints for the 2011 GMC Acadia. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 269 · page 1 of 11

Electrical
Filed May 10, 2026
Fire reported

The relay for the fan at the top of the fuse/relay box on the right side when facing the front of the vehicle. (under the hood) Gets hot and blows the relay and melts the spot where the relay prongs plug in. Causing the need for a new fuse box and circuit problems within the fuse box connectors. The fans, specifically the a/c fan does not kick on when turning on the a/c and the low speed fan does not kick on at all until the secondary temp fan kicks on after the temperature raises past the normal operating range. Which an overheating engine is bad for all parts of the engine which can and sooner or later will lead to a catastrophic failure putting the operator and other motorists life's at risk.This time it created a small fire that was extinguished only because the fuse box cover was off and I was looking at it as it happened, putting the cover back on extinguished the fire. This is the third time it has happened with the exact same problem. You tube is full of videos with the exact same problem.

NHTSA ID
11736860
Incident
May 1, 2026
Filed Dec 29, 2025

We purchased the vehicle on August 20, 2025. At which time we paid over $4,800 for the vehicle. I will be trying to submit all files pertaining to the vehicle. We are both disabled and on the fixed income from ssi. However, a week after purchasing the vehicle all issues began to rise up. There was no transmission fluid, the oil need changed, catalytic converter showed up on AutoZone print out, wheels to make a sound when turning, brakes needs fixed, electrical seems to have an issue. The reason I am submitting this is in prayer asking for any remedy with this situation through the recalls, bulletins, and whatever else maybe available for the vehicle. I thank you for your time, effort, and consideration in this matter.

NHTSA ID
11707460
Incident
Aug 25, 2025
Filed Aug 27, 2025

Unknown

NHTSA ID
11683502
Incident
Aug 20, 2025
Airbags
Filed Mar 18, 2025

My air bag light keeps coming on saying to service it. I saw the recalled issues before with the other Acadias and was thinking maybe my year model would need to be looked into as well. I haven't ever had a wreck for them to come out but the light comes on frequently.

NHTSA ID
11648922
Incident
Jan 23, 2025
Powertrain (other)
Filed Mar 7, 2025

Transmission shudder from torque converter

NHTSA ID
11646976
Incident
Jan 24, 2025
Filed Dec 10, 2024

Tailgate system has failed causing tailgate to force closed after opening halfway. Risk of being pinned between the car and tailgate. Similar to previous recall POWER LIFTGATE PROP ROD RECOVERY, gate is not being controlled or caught.

NHTSA ID
11629891
Incident
Dec 6, 2024
Heating & air conditioning
Filed Jun 17, 2024

System failed from wear on the rear ac hose from the power steering hose rubbing on it. Creating a leak in my ac system

NHTSA ID
11594827
Incident
Jun 17, 2024
Engine
Filed Apr 12, 2024

I had issue with the timing chain an have check engine light is on I have heard other people having problems with there timing chain. It starts hard. I've had it looked at multiple times. I feel like this is a safety concern. It has low miles on it

NHTSA ID
11582730
Incident
Mar 16, 2022
Seat belts
Filed Sep 26, 2023

Not sure but the ex owner of the vehicle told me the it had a recall on the drivers seatbelt (wasn’t due to a car accident)

NHTSA ID
11546507
Incident
Sep 3, 2023
Engine
Filed Sep 4, 2023

The engine light came on. Had a mobile mechanic look at it, he ran a diagnostics, it showed a P0017 code. He advised to get another opinion on how to repair, as he said it may need a new engine. Took it to a local repair shop, was told the same thing. The Acadia runs fine, and only has 116K miles. The problem is that it will not pass the required emission test for annual registration and tag. The cost of a new engine was estimated at about $10K, which is more than the Acadia is worth. Was told that these vehicles have had a history of this same issue.

NHTSA ID
11542473
Incident
Aug 7, 2023
Seat belts
Filed May 1, 2023

seatbelt locks and does not release

NHTSA ID
11519793
Incident
Jan 1, 2022
ElectricalPowertrain (other)Seat belts
Filed Apr 19, 2023

2011 gmc Acadia slt gear shift does not lock causing it to slip into neutral with slightest bump of shifter or sudden hard breaking Also passenger seat belt does not.lock at all when breaking and driver side seat belt never unlocks there are safty recalls on these issues for this model but.says mine has zero unfixed recall also defrosting and mirror defrost does not work properly causing me to have very bad visibility I had a close call when driving in Houston a week ago when I had to slam breaks due to a crazy driver who did not see me.and cut me off the lane my gear shifted into neutral causing me to not be able to accelerate after breaking to avoid the next speeding car fortunately I was lucky and was able to quickly shift back into drive and go there are electrical issues as well and there has only been one other owner and well maintained so I don't know what to do next my passenger nearly hit dash during this that's when I realized passenger seat belt does not lock

NHTSA ID
11517785
Incident
Apr 7, 2023
Electrical
Filed Apr 3, 2023

DRLs melted into the housing, seems like this is possibly caused by cowls that are not properly sealed allowing moisture into headlight assembly. This is obviously a fire hazard and will be a costly repair. I am not sure if vehicle insurance covers this but I doubt it.

NHTSA ID
11515296
Incident
Apr 3, 2023
Engine
Filed Feb 22, 2023

LOOKING INTO A CHECK ENGINE LIGHT I FOUND I HAD A MISFIRE IN A FEW CYLINDERS. LOOKING INTO IT I FOUND OIL IN MY SPARK PLUG TUBES, MY COILS WERE PERFECTLY DRY AND THE TOP OF THE TUBES WERE DRY AS WELL. LOOKING INTO THIS ISSUE I FOUND MULTIPLE TSB FORMS FOR THE ISSUE STATING THERE WAS A MANUFACTURE DEFECT IN THE HEAD. IT SAYS IT EFFECTS ALL VINS FOR ALL YEARS AS THEY USE THE SAME ENGINE.

NHTSA ID
11508536
Incident
Feb 22, 2023
Suspension
Filed Oct 11, 2022

The contact owns a 2011 GMC Acadia. The contact stated while driving 35 mph, she heard an abnormal noise from the rear passenger side tire. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

NHTSA ID
11488807
Incident
May 1, 2022
Mileage
140,000 mi
EnginePowertrain (other)
Filed Oct 10, 2022

I was driving on the freeway then my car suddenly started slowing down. I tried changing lane so i can pull over on the side of the freeway but unfortunately i couldn't get to pull over before the car completely stopped on the freeway. I called AAA. They sent a tow truck which came to the freeway to tow my car. My husband came and took me to work. The car was towed to a GMC dealership. I went to the dealership after work. I was told my car has timing chain problem and if not fixed will damage the engine. I went online to read reviews of this car only to see it was a very common problem for this year and model of GMC which if i have ever read those reviews i would not have bought a GMC. This vehicle should be recalled for this issue.

NHTSA ID
11488614
Incident
Jun 21, 2021
EnginePowertrain (other)Steering
Filed Sep 20, 2022

Looses power while driving. Cannot jump the battery it needs to be recharged every time. Power steering stops working while driving( low rpm and when stopped) dangerous for merging or lane changes. Engine shudders when trying to accelerate. TCM/ ECM replaced 2020. Problem still persists. Whining noise upon start of the vehicle. Auto start will not work. traction control light, check engine airbag and

NHTSA ID
11485397
Incident
Sep 20, 2022
Steering
Filed Aug 2, 2022

POWER STEERING RACK & HIGH PRESSURE POWER STEERING LINE. IF THIS FAILS WHILE YOU'RE DRIVING ON A HIGHWAY YOU WILL LOSE POWER STEERING CAUSING A SERIOUS ACCIDENT. ALSO THE TIMING COVER IS LEAKING. BOTH OF THESE EXPENSIVE REPAIRS SEEMS TO BE AN ISSUE WITH ALL GMC ACADIA SUV'S YET THE NHTSA HAS NOT INVESTIGATED OR REQUIRED THE MANUFACTURER TO DO A RECALL AND COVER THE COSTS OF REPAIR. COSTS FOR BOTH REPAIRS IS $5000.00 !!!

NHTSA ID
11477083
Incident
Aug 2, 2022
Steering
Filed Jul 13, 2022

The contact owns a 2011 GMC Acadia. The contact stated upon starting the vehicle, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used his knowledge of vehicles to depress the accelerator pedal, which raised the RPM and caused the steering wheel to become operative. The contact stated that the failure had been reoccurring while the vehicle was idling. Additionally, the contact stated that the steering wheel would seize while driving and steering to the left. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 174,300.

NHTSA ID
11473668
Incident
Jul 13, 2021
Mileage
174,300 mi
Exterior lighting
Filed Mar 24, 2022

Hi, I think the 2011 Acadia Denali should be in the recall along with the Terrain. The reason being that I always get flashed at night and every night as though I have the high lights on which I don’t. That’s every night. Please check into this. With all this road rage going on I worry I might come across one angry person or cause someone to wreck. Please I’m worried. Thank you.

NHTSA ID
11458225
Incident
Mar 23, 2022
Airbags
Filed Feb 19, 2022
Crash reported

I had a collision with a deer and my airbags did not deploy

NHTSA ID
11453019
Incident
Oct 21, 2021
Powertrain (other)
Filed Jan 12, 2022

While driving down the road, transmission will shudder and have difficulty maintaining constant speed. This is especially dangerous while merging on to the highway. It is searching for the gear to be in while rpms are fluctuating.

NHTSA ID
11447207
Incident
Jan 10, 2022
Body & structureSuspension
Filed Dec 23, 2021

The contact owns a 2011 GMC Acadia. The contact stated that while driving 60 MPH, the subframe underneath the driver’s side felt loose and not properly aligned. The contact merged to the right lane and continued to drive the vehicle. The contact stated that her son and daughter drove the vehicle and noticed the failure as well. The contact stated that the vehicle was taken to a local Pep Boys who replaced all four tires and performed a 4-wheel alignment; however, the failure had been reoccurring and was more noticeable while making turns and driving around curves. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

NHTSA ID
11444850
Incident
Jan 23, 2021
Steering
Filed Dec 2, 2021

The steering randomly gets tight and then let's loose while driving or turning.

NHTSA ID
11442441
Incident
Oct 8, 2021
Brakes
Filed Nov 23, 2021

Upon starting our vehicle to leave the breaks were very hard to compress. They did eventually release but made a whooshing noise as though there is someone blowing air from the brake pedal. There is no damage or leaking from the break line or the master cylinder. This could lead to failure of the breaks and it is concerning. This vehicle is available upon request to inspect. This has not currently be confirmed by a dealer or service center, or others that would inspect vechicles. There are no warning laps or messages presenting. 11/23/21 is the first day that this occured.

NHTSA ID
11441476
Incident
Nov 23, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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