Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2011 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY CAR HAS TROUBLE STARTING OFTEN SOMETIT TAKES ALMOST AN HOUR TO GET IT STARTED JUMP STARTING IT DOES NOTHING BATTERY TESTED GOOD ONLY A CLICK AS IF BATTERY IS DEAD BUT STILL NOTHING
WINDSHIELD WIPERS WON'T WORK
BACK WINDSHIELD SHATTERED WHEN TRUNK WAS CLOSED USING THE POWER TRUNK DOOR FEATURE. ONE MONTH LATER, THE DRIVER'S SIDE REAR QUARTER PANEL WINDOW SHATTERED WHEN THE TRUNK WAS CLOSED USING THE POWER TRUNK DOOR FEATURE. CAR WAS STATIONARY IN BOTH INSTANCES.
MY SERVICE AIRBAG LIGHT STAYS ON WHEN I TURN MY VEHICLE ON AT ALL TIME. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. WHEN DRIVING IF I TRY TO CLEAN MY WINDOW, THE WINDSHIELD WIPER FLUID WILL NOT SPRAY OUT ON THE PASSENGERS SIDE AND SOMETIMES IT WILL COME OUT BUT IT WON'T SPRAY ON THE WINDSHIELD. IT'S LIKE IT DOESN'T HAVE ENOUGH PRESSURE TO SPRAY IT ON THE WINDSHIELD. THIS HAPPENS EVERY TIME WHILE I'M DRIVING AND TRY TO CLEAN MY WINDSHIELD TO SEE BETTER. I'VE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING WRONG.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE RUNNING LIGHT STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO UPON CHANGING THE LIGHT BULB, NOTICED THAT THE RECEPTACLE HAD MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IN MAY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,747.
HVAC SYSTEM FAILURE FOR THE SECOND TIME IN LESS THAN A YEAR THAT LEAD TO FREON LEAKING INTO THE PASSENGER CABIN OF OUR 2011 GMC ACADIA THAT HAS LESS THAN 44,000 MILES. IT WAS MAKING AN EXTREME HISSING SOUND, FOLLOWED BY A MISTY CLOUD OF FREON GAS, AND NOW LETS OFF AN ACRID, PLASTIC/ELECTRICAL BURNING SMELL THAT FILLS THE CABIN FOLLOWED BY STEAM RISING FROM THE ENGINE COMPARTMENT AND THE VENTS IN THE CAR'S HOOD. THE CAR STARTS TO SMELL LIKE IT IS ON FIRE, ONLY WE CAN'T FIND THE SOURCE SINCE IT IS OBSCURED BY THE DASHBOARD. WE HAVE HAD TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUE, YET ALL THEY DO IS UPGRADE THE SOFTWARE AND RECHARGE THE FREON UNIT. IT EVENTUALLY LEAKS AND SHOOTS OUT FREON INTO THE FACES OF THE PASSENGERS, WHICH IS NOT SAFE! NOW THE BURNING SMELL HAS US CONCERNED THAT WE ARE DRIVING A VEHICLE THAT IS GOING TO CATCH FIRE AT ANYTIME.WE INITIALLY HAD GM AND GMC REPAIR THIS PROBLEM IN OCTOBER 2013, BUT THE UNIT FAILED AGAIN EXACTLY A YEAR LATER IN OCTOBER 2014. THERE ARE DOZENS UPON DOZENS OF OWNERS ONLINE THAT HAVE WELL-DOCUMENTED CASES WITH THE SAME HVAC UNIT. SOMETHING NEEDS TO BE DONE BEFORE THE CAR CATCHES FIRE, AND HEAVEN FORBID, KILLS SOMEONE. *TR
I'VE RECEIVED 3 NOTICES ABOUT RECALLS. GM TOLD ME JULY THE PARTS ARE NOW AVAILABLE, BUT WHEN I CALL MY DEALER THEY INDICATED THEY'LL PUT ME A WAITING LIST FOR WHEN THEY ACTUALLY RECEIVE THE PARTS. WHY ISN'T GM SENDING DEALERS ENOUGH PARTS TO HANDLE THESE RECALLS. MY DEALER IS GREAT IT'S JUST GM THAT IS CREATING PROBLEMS. TELLING US THEY HAVE THE PARTS, THEN THEY DON'T SEND THEM TO THE DEALERS. MY DEALER IS VERY FRUSTRATED OVER THIS AS I AM. THANK YOU IN ADVANCE FOR PUSHING GM A LITTLE TO GET THE PARTS TO THE DEALERS SO THAT I (WE) CAN GET OUR VEHICLES REPAIRED. *TR
POWER WINDOW CONTROLS INTERMITTENTLY NOT WORKING TO CLOSE ALL PASSENGER WINDOWS FROM DRIVER DOOR CONTROL PANEL. ONLY WORK AROUND DISCOVERED IS TO LOCK/UNLOCK WINDOWS AND THEN CLOSE WINDOWS, WORKS APPROX. 75% OF TIME. *TR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS EXTREMELY SMALL AND DISTORTED THE REAR VISIBILITY. THE CONTACT STATED THAT THE REARVIEW BACK-UP CAMERA SHOULD BE EQUIPPED IN ALL MODEL VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND ADVISED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 19.
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WAS MISSING AFTER DRIVING THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM TO REMOVE IT WHEN DRIVING THROUGH A CAR WASH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3400.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .