AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2011 Nissan Versa
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 268 NHTSA owner-reported complaints for the 2011 Nissan Versa, most frequently naming the airbags, suspension and steering categories. 7 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 108 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2016 | 7 | 84 |
| Sep 2016 | 5 | 89 |
| Oct 2016 | 6 | 95 |
| Nov 2016 | 3 | 98 |
| Dec 2016 | 1 | 99 |
| Jan 2017 | 7 | 106 |
| Feb 2017 | 4 | 110 |
| Mar 2017 | 6 | 116 |
| Apr 2017 | 2 | 118 |
| May 2017 | 8 | 126 |
| Jun 2017 | 3 | 129 |
| Jul 2017 | 2 | 131 |
| Aug 2017 | 4 | 135 |
| Sep 2017 | 14 | 149 |
| Oct 2017 | 13 | 162 |
| Nov 2017 | 22 | 184 |
| Dec 2017 | 8 | 192 |
| Jan 2018 | 2 | 194 |
| Feb 2018 | 5 | 199 |
| Mar 2018 | 2 | 201 |
| Apr 2018 | 3 | 204 |
| May 2018 | 4 | 208 |
| Jun 2018 | 2 | 210 |
| Jul 2018 | 5 | 215 |
| Aug 2018 | 2 | 217 |
| Oct 2018 | 2 | 219 |
| Mar 2019 | 4 | 223 |
| Apr 2019 | 1 | 224 |
| May 2019 | 2 | 226 |
| Jun 2019 | 2 | 228 |
| Jul 2019 | 1 | 229 |
| Aug 2019 | 1 | 230 |
| Sep 2019 | 1 | 231 |
| Oct 2019 | 1 | 232 |
| Nov 2019 | 1 | 233 |
| Dec 2019 | 1 | 234 |
| Jan 2020 | 4 | 238 |
| Feb 2020 | 3 | 241 |
| May 2020 | 1 | 242 |
| Jun 2020 | 1 | 243 |
| Jul 2020 | 2 | 245 |
| Oct 2020 | 1 | 246 |
| Nov 2020 | 1 | 247 |
| Jan 2021 | 1 | 248 |
| Jun 2021 | 2 | 250 |
| Oct 2021 | 1 | 251 |
| Feb 2022 | 1 | 252 |
| Apr 2022 | 1 | 253 |
| May 2022 | 3 | 256 |
| Jun 2022 | 1 | 257 |
| Sep 2022 | 1 | 258 |
| Nov 2022 | 1 | 259 |
| Jul 2023 | 1 | 260 |
| Sep 2023 | 1 | 261 |
| Aug 2024 | 2 | 263 |
| Mar 2025 | 1 | 264 |
| Jul 2025 | 1 | 265 |
| Aug 2025 | 1 | 266 |
| Sep 2025 | 1 | 267 |
| Apr 2026 | 1 | 268 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags15149.5%
- Suspension4615.1%
- Steering216.9%
- Electrical175.6%
- Engine113.6%
- Body & structure82.6%
- Powertrain (other)82.6%
- Seat belts72.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Front Coil Spring Fracture
In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.
- NHTSA ID
- 11730244
- Incident
- Apr 9, 2026
The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
- NHTSA ID
- 11685656
- Incident
- Aug 31, 2025
- Mileage
- 172,000 mi
I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.
- NHTSA ID
- 11683709
- Incident
- Aug 24, 2025
The contact owns a 2011 Nissan Versa. The contact stated that the rear passenger's side door failed to unlock and unlatch as intended. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
- NHTSA ID
- 11677573
- Incident
- Jul 5, 2025
- Mileage
- 58,000 mi
BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
- NHTSA ID
- 11647117
- Incident
- Jan 1, 2025
The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA Campaign Number: 16V349000 (Air Bags) and 17V449000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
- NHTSA ID
- 11606808
- Incident
- Aug 6, 2024
The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.
- NHTSA ID
- 11605845
- Incident
- May 1, 2023
- Mileage
- 155,000 mi
On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. According to Nissan, the airbags were not designed to deploy in the event of a rollover crash, and they suggested there was no further action to be taken on their end. Today, I consulted with an attorney's office regarding this matter, and they advised me to report the incident to the National Highway Traffic Safety Administration (NHTSA) as a crucial step. Consequently, I am submitting these details to NHTSA to ensure that this incident is properly documented and investigated. Safety is paramount, and I believe it is essential to bring attention to this situation so that appropriate actions can be taken to prevent similar incidents in the future. Thank you for your attention to this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11546468
- Incident
- Sep 11, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
ELECTRICAL SYSTEM
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ELECTRICAL SYSTEM
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
VISIBILITY/WIPER
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 11 | 0 | 0 | 47.7 |
| 2024 | 94 | 1 | 1 | 44.1 |
| 2023 | 37 | 1 | 1 | 38.9 |
| 2022 | 20 | 0 | 1 | 45.9 |
| 2021 | 31 | 3 | 1 | 65.6 |
| 2020 | 64 | 2 | 0 | 57.4 |
| 2019 | 24 | 1 | 0 | 51.0 |
| 2018 | 54 | 2 | 1 | 63.0 |
| 2017 | 62 | 3 | 1 | 58.9 |
| 2016 | 79 | 0 | 1 | 50.8 |
| 2015 | 168 | 1 | 2 | 52.0 |
| 2014 | 205 | 2 | 4 | 60.8 |
| 2013 | 204 | 1 | 4 | 51.2 |
| 2012 | 486 | 11 | 7 | 64.2 |
| 2011Viewing | 268 | 7 | 2 | 61.9 |
| 2010 | 267 | 8 | 2 | 59.1 |
| 2009 | 503 | 8 | 2 | 57.8 |
| 2008 | 381 | 8 | 2 | 59.2 |
| 2007 | 354 | 9 | 2 | 58.9 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.