2011 Nissan Versa Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Nissan Versa, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags15149.5%
- Suspension4615.1%
- Steering216.9%
- Electrical175.6%
- Engine113.6%
- Body & structure82.6%
- Powertrain (other)82.6%
- Seat belts72.3%
- Interior & seats62.0%
- Exterior lighting51.6%
- Brakes51.6%
- Fuel system51.6%
- Tires & wheels51.6%
- Driver assistance41.3%
- Visibility31.0%
- Other / unspecified31.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.
BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Driver door handle will not open from inside car at times. The exterior handle locking mechanism gets stuck not allowing the door to open from the inside. When this happens, I need to roll down the window to reach outside and jiggle the exterior door handle in order to be able to open the door from inside the car. This poses a serious safety hazard of the driver not being able to exit the vehicle in an emergency. This is a common issue with the Nissan Versa car on many car forums online. I believe there was a recall issued for newer model cars, but not the 2011 year.
I BROUGHT MY CAR BACK TO THE DEALER CAUSE THE FIX MY AIRBAG RECALL BUT WHEN I GOT MY CAR BACK MY HORN STOP WORKING IT WAS WORKING WHEN I BROUGHT IT TO THEM THEN I WENT BACK THE THIRD TIME CAUSE THE AIRBAGS LIGHT CAME BACK ON NOW THEY WANT TO CHARGE ME FOR WHAT THEY DID IM I RESPONSIBLE TO FIX MY REPAIR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY CAR WHILE PERFORMING THE AIR BAGS RECALL. THEY CALLED ME TO DRIVE THE CAR TO THEM FOR DIAGNOSTIC. I TOLD THEM THAT THEY MUST SEND SOMEONE TO TOW THE CAR. THEY INSTEAD GAVE ME A PHONE NUMBER TO CALL FOR PICK UP THE CAR. THEY PICKED UP THE CAR BY 3;00 PM.ON THURSDAY 23, 2020 EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
MY NISSAN HAS UNDER 50,000 MILES ON IT. I DRIVE IN NEW ENGLAND, ROADS ARE A BIT TOUGHER- HOWEVER MY MUFFLER IS MAKING A LOUD NOISE AND HANGING LOOSE FROM THE BODY OF MY CAR. MY RESONATOR PIPE SNAPPED AND I GOT A QUOTE FOR $931.75 FROM A LOCAL MEINEKE. AFTER DOING SOME RESEARCH IT SEEMS LIKE A LOT OF PEOPLE HAVE THIS PROBLEM. IT SEEMS DANGEROUS THAT THIS COULD HAPPEN IN SUCH A SHORT AMOUNT OF TIME ON A CAR THAT SHOULD STILL BE RUNNING EFFICIENTLY, I NOTICED IT WHILE DRIVING, GOT HOME AND PULLED OVER TO NOTICE THE MUFFLER WAS VERY VERY LOOSE
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
THE DRIVERS DOOR HANDLE IS COMING OFF..
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
HAD MUFFLER REPLACED TWICE DUE TO EROSION?! THE MAIN PROBLEM THOUGH IS THAT I STILL HAVE A CONSTANT RATTLING WHEN I'M STOPPED OR CAR IS IDILING. THIS HAS HAPPENED BEFORE I HAD MY MUFFLER FIXED AND AFTER IT'S BEEN FIXED. SO I KNOW IT'S NOT THE MUFFLER. THAT'S A WHOLE OTHER ISSUE. BUT, THE RATTLING SOUNDS LIKE A LOUD MUFFLER, BUT GETS LOUDER THE MORE I'M IDLING. WHEN I START THE CAR IT'S LOUD LIKE A CORRODED MUFFLER, BUT I JUST HAD IT REPLACED, SO PLEASE LOOK INTO THIS ISSUE.
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO GEAR, BUT IT FAILED TO SWITCH GEARS. ALSO, THE INSTRUMENT PANEL DID NOT ACCURATELY INDICATE THE DESIRED GEAR IN WHICH THE VEHICLE WAS PLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The passenger seat belt keeps locking up anytime me and my wife put the seat belt on. For the seat belt to loosen we have to unclip the seat belt but anytime we even stretch the seat belt and then put it back in the clip it tightens up again. This is when we are stationary and not moving but it also happens even when we are just driving and I’m not even pressing the brake pedal when it happens.
NISSAN VEHICLE WAS ON A MAIN CITY ROAD IN MOTION AND THEN SLOWING DOWN TO TRAFFICS CHANGE IN SPEED WHEN REAR ENDED. AS SOON AS VEHICLE WAS REAR ENDED, BRAKES WERE PRESSED TO PREVENT FURTHER COLLISIONS WITH VEHICLES UP FORWARD. MY VEHICLE SEATBELTS FAILED TO RESTRAIN DRIVER AND ALL PASSENGERS WEARING THEM DURING A COLLISION. SEAT BELTS DIDN'T RETRACT UNLESS BRAKES WERE SLAMMED. TWO PASSENGERS IN THE BACK WERE CHILDREN. ONE CHILD HAD A CONVERTIBLE CAR SEAT, SAVING THEM AND FULLY RESTRAINING THEM TO SEAT. THE SECOND CHILD WAS IN A BOOSTER SEAT AND WHIPLASHED COMPLETELY FORWARD AND BACK NEARLY HITTING HEAD BEHIND DRIVERS SEAT. THE DRIVER LOCKED THEIR ARMS IN PLACE TO PREVENT HITTING THE STEERING WHEEL. THE FRONT PASSENGER, MYSELF, HIT THE AREA OF THE GLOVE COMPARTMENT AND SUFFERED A SMALL BUT DEEP GASH ON THE FOREHEAD. THIS REQUIRED SUTURES TO CLOSE WOMB UP. NO AIR BAGS DEPLOYED WHEN IMPACT TO VEHICLE WAS MADE. AIRBAGS WERE REPLACED WHEN RECALL TO VEHICLE AIRBAGS WERE MADE IN THE PAST, 2017.*DT VEHICLE HAS NOT BEEN REPAIRED. TRACKING NUMBER XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2011 Nissan Versa. The contact stated that the rear passenger's side door failed to unlock and unlatch as intended. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
AIRBAG. SEAT BELT LIGHT AND UNKNOWN OR OTHER
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WHEN DRIVING AT NIGHT ,WHEN A PERSON DIMS THEIR HEADLIGHTS THE DIMMER WILL CAUSE HEADLIGHTS TO TURN COMPLETELY OFF . POSING A DANGER TO EVERYONE IN THE CAR!! THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE CAR IN 2012 AND IS CONTINUING.
I PURCHASED MY 2011 NISSAN VERSA 1.8 BASE MODEL HB AT THE END OF 2010, ALMOST 1 YEAR LATER MY VEHICLE BEGAN GIVING ME PROBLEMS: THE HEADLIGHT BULBS WERE BURNING OUT AFTER USING THE HIGH BEAMS FOR A SHORT PERIOD OF TIME. I'VE CHANGED MY BULBS OVER 10 TIMES SINCE I'VE HAD MY VEHICLE. THE NEXT ISSUE I HAVE IS THE WINDSHIELD/REAR WINDOW SPRAY PUMP, IT SUDDENLY STOPPED WORKING SO I CHECKED TO SEE IF IT WAS LOW ON LIQUID IT WAS I REFILLED BUT IT STILL WOULD NOT WORK, SO I TOOK THE CAR IN AT VACAVILLE NISSAN TO SEE IF THEY CAN FIND ANY LEAKS. NO LEAKS WERE FOUND. SO WHERE IS THE LIQUID GOING? ALL IN ALL I ASKED IF MY CAR WAS ON RECALL, THEY SAID NO! I GO THROUGH LIGHT BULBS ALMOST EVERY MONTH, AND ITS BAD THAT I HAVE TO PULL OVER INTO A GAS STATION EVERY TIME MY WINDSHIELD GETS DIRTY, THIS IS NOT FAIR TO ME AS TO WHY THIS IS HAPPENING! I THEN, WENT BACK TO NISSAN TO SEE HOW MUCH IT WOULD COST TO NOT ONLY DIAGNOSE THE ISSUE WITH MY HEADLIGHTS BUT TO PAY FOR AND INSTALL A NEW SPRAY PUMP. DIAGNOSE $250...I DON'T HAVE THAT KIND OF MONEY!, NEW SPRAY PUMP + INSTALLATION LABOR =$4500, REALLY?! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.
MY DAUGHTER WAS LEAVING A PARKING LOT IN OUR 2011 NISSAN VERSA AND THE STEERING LOCKED AND SO DID THE BRAKES. SHE WAS UNABLE TO STOP AND ROLLED INTO A PARKED CAR. SHE WAS ABLE TO PULL THE EMERGENCY BRAKE. SHE NARROWLY MISSED A RAVINE LEADING TO A HIGHWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY CAR WHILE PERFORMING THE AIR BAGS RECALL. THEY CALLED ME TO DRIVE THE CAR TO THEM FOR DIAGNOSTIC. I TOLD THEM THAT THEY MUST SEND SOMEONE TO TOW THE CAR. THEY INSTEAD GAVE ME A PHONE NUMBER TO CALL FOR PICK UP THE CAR. THEY PICKED UP THE CAR BY 3;00 PM.ON THURSDAY 23, 2020 EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
RECENTLY, I EXPERIENCED AN EXTREMELY HAZARDOUS PROBLEM WITH THE FUEL TANK ON MY 2011 NISSAN VERSA. IT WAS A LEAK THROUGH THE TOP OF THE FUEL PUMP AND INTO THE PASSENGER COMPARTMENT DUE TO DEFECTIVE, ARCING ELECTRICAL CONNECTORS. I REPORTED THIS TO NISSAN CONSUMER AFFAIRS AND THEY JUST "BLEW ME OFF". THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITY SO I WAS SHOCKED BY THEIR LACK OF CONCERN. I AM A LICENSED PROFESSIONAL ENGINEER WITH CREDIBILITY AND CREDENTIALS TO PROPERLY IDENTIFY AND EVALUATE THIS HAZARD. ATTACHED IS SOME OF MY CORRESPONDENCE WITH NISSAN AS FURTHER DETAILS. PLEASE REVIEW AND CONTACT ME IF YOU HAVE ANY QUESTIONS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN, THE STEERING WHEEL SEIZED OR BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS, BUT THE FAILURE COULD NOT BE DUPLICATED. ONE DEALER RECOMMENDED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 60 MPH AND MERGING TO THE LEFT LANE, THE STEERING WHEEL BECAME LOOSE AND SUDDENLY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO FIVE TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT WRIST, CERVICAL STRAINS, MUSCLE SPASMS AND THE LEFT SHOULDER WAS IMPACTED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
THE TIRE PRESSURE SENSOR CONTINUALLY LIGHTS UP CAUSING PANIC AND EXTREME INCONVENIENCE. WE NEVER KNOW IF THE TIRES ARE FLAT OR IF IT IS A MALFUNCTION. WE HAVE CHECKED ONLINE AND FOUND SEVERAL COMPLAINTS. WHEN WE TOOK IT TO THE DEALERSHIP WE WERE TOLD THAT WE WERE RESPONSIBLE FOR FIXING THE PROBLEM. HOW CAN THIS BE? THE MALFUNCTION IS ALMOST ALWAYS ON THE FREEWAY AND AT VERY DANGEROUS TIMES AND UNSAFE AREAS. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM, BUT HAD NO INTENTION OF HELPING US. THIS IS SOMETHING NISSAN KNOWS ABOUT, IT IS UNSAFE AND NEEDS TO BE FIXED! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY CAR WHILE PERFORMING THE AIR BAGS RECALL. THEY CALLED ME TO DRIVE THE CAR TO THEM FOR DIAGNOSTIC. I TOLD THEM THAT THEY MUST SEND SOMEONE TO TOW THE CAR. THEY INSTEAD GAVE ME A PHONE NUMBER TO CALL FOR PICK UP THE CAR. THEY PICKED UP THE CAR BY 3;00 PM.ON THURSDAY 23, 2020 EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT 50 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 7/8/15*CN THE CONSUMER STATED THE TRANSMISSION GOES INTO FAIL SAFE MODE. THE ENGINE WOULD IDLE, BUT THERE WOULD NO POWER. UPDATED 08/11/15*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I PURCHASED MY 2011 NISSAN VERSA 1.8 BASE MODEL HB AT THE END OF 2010, ALMOST 1 YEAR LATER MY VEHICLE BEGAN GIVING ME PROBLEMS: THE HEADLIGHT BULBS WERE BURNING OUT AFTER USING THE HIGH BEAMS FOR A SHORT PERIOD OF TIME. I'VE CHANGED MY BULBS OVER 10 TIMES SINCE I'VE HAD MY VEHICLE. THE NEXT ISSUE I HAVE IS THE WINDSHIELD/REAR WINDOW SPRAY PUMP, IT SUDDENLY STOPPED WORKING SO I CHECKED TO SEE IF IT WAS LOW ON LIQUID IT WAS I REFILLED BUT IT STILL WOULD NOT WORK, SO I TOOK THE CAR IN AT VACAVILLE NISSAN TO SEE IF THEY CAN FIND ANY LEAKS. NO LEAKS WERE FOUND. SO WHERE IS THE LIQUID GOING? ALL IN ALL I ASKED IF MY CAR WAS ON RECALL, THEY SAID NO! I GO THROUGH LIGHT BULBS ALMOST EVERY MONTH, AND ITS BAD THAT I HAVE TO PULL OVER INTO A GAS STATION EVERY TIME MY WINDSHIELD GETS DIRTY, THIS IS NOT FAIR TO ME AS TO WHY THIS IS HAPPENING! I THEN, WENT BACK TO NISSAN TO SEE HOW MUCH IT WOULD COST TO NOT ONLY DIAGNOSE THE ISSUE WITH MY HEADLIGHTS BUT TO PAY FOR AND INSTALL A NEW SPRAY PUMP. DIAGNOSE $250...I DON'T HAVE THAT KIND OF MONEY!, NEW SPRAY PUMP + INSTALLATION LABOR =$4500, REALLY?! *TR
THE DRIVER SIDE POWER WINDOW GOES DOWN EVERY TIME AS EXPECTED, BUT DOES NOT ALWAYS ROLL UP AS EXPECTED. SOMETIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE THE SWITCH WILL DO ANYTHING AT ALL, SOMETIMES I ONLY HAVE TO WAIT A FEW SECONDS. THE AUTO-UP FUNCTION STOPS WORKING FREQUENTLY, AND THE MOTOR FOR THE POWER WINDOW HAS TO BE RESET FOR IT TO START FUNCTIONING PROPERLY AGAIN. THE DEALERSHIP'S FIX TO THE PROBLEM WAS TO SHOW ME HOW TO RESET THE MOTOR INSTEAD OF ACTUALLY FIXING THE WINDOW. IT'S ESPECIALLY PROBLEMATIC WHEN IT'S RAINING OUTSIDE AND THE WINDOW DECIDES IT'S NOT GOING TO ROLL UP, BUT IT DOES IT IN RAIN OR SHINE, SO I KNOW IT'S NOT A PROBLEM OF THE CONTROLS GETTING DRIPPED ON. I BOUGHT THE CAR PREOWNED WITH 40K MILES ON IT, SO I DON'T KNOW IF THIS HAS ALWAYS BEEN A PROBLEM, OR IF IT STARTED AFTER I PURCHASED IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE LEFT TIRE KEEPS THE TMPS LIGHT ON, THE PLACE I PURCHASED THE CAR FROM SENT ME TO A TIRE PLACE TO FIGURE OUT THE PROBLEM, SINCE THE LIGHT KEEPS COMING ON...THE TIRE SHOP FOUND OUT THE TIRE'S STEM SENSOR IS LEAKING AIR. THEY FOUND THE AIR ESCAPING AFTER THE WATER ON THE TIRE SEARCH TO FIND AIR ESCAPING.
I WAS TURNING OUT OF A PARKING SPACE WHEN I HEARD A LOUD POP. I CONTINUED TO DRIVE HOME, HEARING NOISE WHENEVER I TURNED THE WHEEL. MY HUSBAND TOOK A LOOK AT THE CAR WHEN I GOT HOME. WE DISCOVERED THAT THE STRUT COIL HAD BROKEN AND WAS RUBBING THE TIRE. I WAS LUCKY THAT IT DIDN'T BLOW MY TIRE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .