2011 Nissan Versa Steering Problems

I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult

NHTSA ID

11435700

Incident

Oct 1, 2021

I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.

NHTSA ID

11281478

Incident

Nov 6, 2019

DRIVING ON A CURVY ROAD AND LOST STEERING. TOOK THIS CAR TO A MECHANIC AND THE COIL SPRING AND SWAY BAR WHERE BROKEN. SEVERAL BOLTS HOLDING PLASTIC UNDER CAR FELL OFF AND BUMPER HALF WAY FELL OFF WHILE DRIVING. ALSO THE HEAT SHIELD HAS BEEN WELDED TWICE. THIS CAR HAS 80,000 MILES AND HAS HAD SO MANY PROBLEMS!

NHTSA ID

11184951

Incident

Feb 20, 2019

Mileage

80,000 mi

MY DAUGHTER WAS LEAVING A PARKING LOT IN OUR 2011 NISSAN VERSA AND THE STEERING LOCKED AND SO DID THE BRAKES. SHE WAS UNABLE TO STOP AND ROLLED INTO A PARKED CAR. SHE WAS ABLE TO PULL THE EMERGENCY BRAKE. SHE NARROWLY MISSED A RAVINE LEADING TO A HIGHWAY.

NHTSA ID

11122766

Incident

Aug 27, 2018

Mileage

28,000 mi

POWER STEERING FAILED WHILE DRIVING.

NHTSA ID

11103671

Incident

Jun 20, 2018

Mileage

15,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE STEERING COLUMN AND STEERING COLUMN ADJUSTMENT LEVER WERE LOOSE. THE STEERING COLUMN OPERATED AS INTENDED UNTIL THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE REMEDY WAS PERFORMED AT TROPHY NISSAN (5031 N GALLOWAY AVE, MESQUITE, TX). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ID

11058118

Incident

Jan 1, 2018

Mileage

55,000 mi

THE POWER STEERING LIGHT HAS COME UP 2 TIMES WITHIN THE LAST 2 WEEKS. BOTH TIMES HAVE BEEN WHEN THE CAR IS PARKED AND I TURN IT ON. THE LIGHT COMES UP AND THE STEERING WHEEL LOCKS. BOTH TIMES I HAVE TURNED OFF THE VEHICLE AND THE PROBLEM GOES AWAY. IF THIS EVER HAPPENS WHILE DRIVING ON THE HIGHWAY I WILL PROBABLY LOSE CONTROL OF THE VEHICLE AND CRASH. THE CAR ONLY HAD 35105 MILES ON IT.

NHTSA ID

11047711

Incident

Nov 14, 2017

Mileage

35,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER. THE VEHICLE WAS TURNED OFF AND RESTARTED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11035784

Incident

Oct 21, 2017

Mileage

11,000 mi

ON SEPTEMBER 8, 2016, I WAS DRIVING AND ALL OF A SUDDEN THE CAR'S STEERING VIOLENTLY PULLED TO THE RIGHT AND WHEN I TRIED TO CORRECT IT, THE CAR THEN TURNED ALL OF THE WAY TO THE LEFT, CAUSING THE CAR TO ROLL OVER SEVERAL TIMES. ALTHOUGH I HAD MY SEAT BELT ON, THE PRE-TENSIONERS DIDN'T FIRE TO KEEP ME FROM MOVING AROUND AND HITTING MY HEAD. NONE OF THE AIRBAGS WENT OFF EITHER, NOT EVEN THE ONES ON THE DRIVER'S SIDE CURTAIN WHERE THE CAR WAS DAMAGED. AFTERWARDS, I WENT TO THE DOCTOR AND A CHIROPRACTOR BECAUSE I HURT MY BACK, NECK AND MY HEAD. I ALSO GOT A LAWYER BECAUSE I HAD NOT DONE ANYTHING WRONG WHILE DRIVING. THE STEERING PROBLEM JUST CAME OUT OF NOWHERE. NISSAN, TAKATA, TKH AND MY LAWYER INSPECTED THE CAR IN MARCH AND FOUND THAT NONE OF THE AIR BAGS WENT OFF, THE SEAT BELT PRE-TENSIONERS DIDN'T ACTIVATE, THE CAR'S VEHICLE SPEED SENSOR HAD A FAULT CODE, THE CAR'S INTAKE AIR TEMPERATURE SENSOR HAD A FAULT CODE AND NISSAN'S ENGINEER THAT WAS THERE WAS UNABLE TO ACCESS THE POWER STEERING MODULE WITH HIS MACHINE. NEXT, WE FOUND OUT THAT THE ELECTRONIC POWER STEERING SYSTEM CAN SHUT DOWN DUE TO EXCESSIVE STEERING AT SLOW SPEEDS. THAT IS BAD BECAUSE NISSAN HAD A TECHNICAL SERVICE BULLETIN THAT SAID THAT THE CAR CAN PULL TO ONE SIDE EVEN WHEN ALIGNED BASED ON NISSAN'S REQUIREMENTS. THIS MEANS THAT THE REASON PEOPLE HAVE HAD STEERING PROBLEMS IS BECAUSE OF THE CAR'S DESIGN, NISSAN'S ALIGNMENT REQUIREMENTS AND THE CAR NEEDING TO BE ALIGNED DIFFERENTLY. ALSO THE INTAKE AIR TEMPERATURE SENSOR CAN CAUSE A CAR TO SURGE AND SPUTTER, THIS CAN BE WHY PEOPLE HAVE HAD PROBLEMS WITH ACCELERATION. THERE IS NO REASON WHY THE SEAT BELT PRETENSIONERS DIDN'T PROTECT ME. I ALSO BELIEVE THAT THE SPEEDOMETER RECALL MAY BE DUE TO THE VEHICLE SPEED SENSOR PROBLEM. MY CAR WAS TOTALED AND THESE THINGS NEED TO BE INVESTIGATED.

NHTSA ID

11002477

Incident

Sep 8, 2016

Mileage

72,200 mi

POWER STEERING LIGHT COMES ON AND POWER STEERING IS LOST MAKING IT IMPOSSIBLE TO TURN WHEEL. HAS HAPPENED MULTIPLE TIMES WHILE STARTING THE CAR AND HAS HAPPENED TWICE WHILE DRIVING. TURNING THE CAR OFF AND RESTARTING SEEMS TO HELP, HOWEVER WHILE DRIVING THIS ISN'T ALWAYS POSSIBLE.

NHTSA ID

10991544

Incident

May 24, 2017

Mileage

57,000 mi

THE POWER STEERING LIGHT ON MY 2011 VERSA OCCASIONALLY GOES ON AND THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND THEN THE PROBLEM SEEMS TO GO AWAY. THIS HAS HAPPENED MAYBE 3-4 TIMES IN THE PAST 4 MONTHS? I CALLED THE DEALER TO SEE IF THEY CAN FIX IT AND THEY SAID IT IS SOMETHING THAT I SHOULD TRY TO LIVE WITH SINCE IT IS SO RARE. THEY OFFERED NO SOLUTION OR A WAY FOR THEM TO DETERMINE THE PROBLEM. MY DAUGHTER DRIVES THIS CAR AND IT MAKES ME NERVOUS THAT THE POWER STEERING COULD GO OUT AT ANY TIME. I CAN'T IMAGINE THAT THIS IS AN ACCEPTABLE SOLUTION FOR A NISSAN PRODUCT? THIS SEEMS LIKE A SERIOUS SAFETY CONCERN?

NHTSA ID

10884742

Incident

Jul 12, 2016

Mileage

75,500 mi

CAR MAKING NOISES WHEN TURNING. STRUT BEARINGS REPLACED. RECALL SERVICED ON FRONT COIL SPRINGS. CAR IS AT 87800 MILES BUT AT 87300 ENGINE STARTED MAKING KNOCKING/PINGING/CLICKING/TICKING NOISES. TOOK TO NISSAN. MECHANIC SAID NISSAN ENGINEERS SAY THIS IS NORMAL FOR THEIR 4 CYLINDER MOTORS. SAID HE COULDN'T LOCATE SOURCE OF SOUND BUT POSSIBLY CYLINDER 2 OR 3. HE TOLD ME UNTIL CHECK ENGINE LIGHT COMES ON OR UNTIL ENGINE FAILS DON'T WORRY ABOUT ME TO KEEP OIL CHANGED EVERY 3700 MILES AND RUN ENGINE RESTORE PRODUCTS IN WITH OIL CHANGES. I TRIED THIS THE NEXT DAY, AND NOISE BECAME WORSE. THE CAR HAS NEVER BEEN RUN LOW ON OIL, HAS BEEN SERVICED LIKE IT WAS SUPPOSED TO BE, NEVER SMOKES OR BURNS OIL, OIL ALWAYS LOOKS CLEAN AT OIL CHANGES. SINCE THE NOISE STARTED, THERE IS DECREASED FUEL MILEAGE. OTHER THAN THAT, THE SOUND AND IT'S TUNE SO TO SPEAK, HAVE BEEN THE ONLY CHANGES AS FAR THE ENGINE GOES. THE SUSPENSION/STEERING STILL ISN'T RIGHT. AFTER BEARINGS REPLACED, SOME NOISE WENT AWAY WHILE TURNING, BUT NOW TURNING EITHER WAY, WHEN FIRST TAKING OFF, VEHICLE MAKES WEIRD CLUNKING NOISES. I'M WONDERING IF IT HAS BAD STRUTS?

NHTSA ID

10853798

Incident

Mar 30, 2016

Mileage

87,300 mi

POWER STEERING LIGHT CAME ON AFTER INITIALLY STARTING THE VEHICLE. POWER STEERING SHUT DOWN COMPLETELY. WILL RANDOMLY FIX ITSELF AFTER TURNING CAR OFF AND RESTARTING.

NHTSA ID

10823178

Incident

Jan 27, 2016

Mileage

33,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE MAKING A LEFT A TURN, THE CONTACT HEARD AN ABNORMAL NOISE AND STATED THAT THE RACK AND PINION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,150.

NHTSA ID

10789502

Incident

Nov 5, 2015

Mileage

84,150 mi

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN, THE STEERING WHEEL SEIZED OR BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS, BUT THE FAILURE COULD NOT BE DUPLICATED. ONE DEALER RECOMMENDED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 60 MPH AND MERGING TO THE LEFT LANE, THE STEERING WHEEL BECAME LOOSE AND SUDDENLY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO FIVE TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT WRIST, CERVICAL STRAINS, MUSCLE SPASMS AND THE LEFT SHOULDER WAS IMPACTED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ID

10732392

Incident

Nov 20, 2014

Mileage

95,000 mi

I WAS DROPPING OFF SOMEONE, THE CAR WAS IDLING, AND ONCE IT WAS CLEAR TO DRIVE THE POWER STEERING WENT OUT AND IT WAS VERY HARD TO TURN THE STEERING WHEEL. I DROVE IT TO A SCHOOL THAT WAS A MILE AWAY, PARKED, AND THEN TURN IT OFF. I GAVE IT A COUPLE OF MINUTES AND THEN I TURNED IT ON AND THE STEERING WORKED FINE. SO FAR IT HAS NOT HAPPENED AGAIN. THIS CAR IS ALMOST 4 YEARS OLD AND ONLY HAS 30,000 MILES. WE ARE VERY SURPRISED, THOUGH I HAVE GONE ON SOME NISSAN WEBSITES AND SAW THAT THIS IS HAPPENING TO OTHER OWNERS. CURRENTLY THIS IS NOT UNDER RECALL, BUT ARE HOPING IT WILL BE. WE TOOK IT TO NISSAN THIS WEEKEND AND THEY TOLD US THE PART RUNS 600.00$, THE DIAGNOSTIC TEST IS 175.00$, AND THEN THE LABOR COST. WE WERE NOT EXPECTING TO HAVE SUCH AN EXPENSIVE PROBLEM WITH THE NEWEST CAR WE OWN. PLEASE LET ME KNOW IF I THERE IS ANYTHING FURTHER THAT I CAN DO. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10689723

Incident

Feb 11, 2015

Mileage

29,903 mi

TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR AND EXTERIOR LIGHTING FLASHED, AND THE DOORS LOCKED AND UNLOCKED. THE VEHICLE CRASHED INTO A POLE. THE DRIVER SUFFERED FROM BRUISES TO THE UPPER CHEST AND BURNED HANDS DUE TO THE AIR BAG DEPLOYMENT. THE PASSENGER SUSTAINED BRUISES TO THE CHEST AND WAIST AREA. MEDICAL ATTENTION WAS RECEIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

NHTSA ID

10670038

Incident

Mar 9, 2013

Mileage

1,100 mi

I WAS DRIVING HOME AND THE STEERING WHEEL LOCKED UP. CAUAING ME TO HIT A PARKED CAR. *TR

NHTSA ID

10575624

Incident

Mar 29, 2014

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS AND ELECTRICAL SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST AND THE BRAKES FAILED WITHOUT WARNING, CAUSING HER TO CRASH INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED HEAD TRAUMA AND BURNS TO THE HANDS. THE PASSENGER SUSTAINED BACK INJURIES, A HEMATOMA AND BRUISING TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,150. *TR

NHTSA ID

10513001

Incident

May 9, 2013

Mileage

1,150 mi

I HAVE A MAJOR STEERING ISSUE WITH MY 2009 NISSAN VERSA SL. THE DEALERSHIP, SOUTHERN STATES NISSAN IN RALEIGH NC, HAS ATTEMPTED TO FIX THE VEHICLE 4 TIMES, BUT HAS FAILED. WHEN MAKING RIGHT TURNS I EXPERIENCE CLUNKING, POPPING, AND VIBRATIONS AT LOW SPEEDS. THE SERVICE HAS NOT BEEN SATISFACTORY BECAUSE I HAVE ALREADY TAKEN THE CAR BACK ON FOUR SEPARATE OCCASIONS, AND THE PROBLEM PERSISTS. I HAVE HAD THE SAME ISSUE WITH MY VERSA FOR MORE THAN A YEAR, AND I HAVE TAKEN THE VEHICLE IN FOR REPAIR ON 4 SEPARATE OCCASIONS. THE VERSA MAKES A SLIGHT "THUNK" NOISE WHEN MAKING SLOW RIGHT HAND TURNS, AND I CAN ALSO FEEL IT IN THE STEERING WHEEL. IT SEEMS MORE PREVALENT WHEN LEAVING A PARKING LOT OR DRIVEWAY, WHEN I TURN RIGHT (OR MOVE THE WHEEL BACK RIGHT AFTER A LEFT HAND TURN, TO STRAIGHTEN OUT THE CAR). ALL THESE ISSUES ARE ACTING WHEN THE VEHICLE IS DRIVING SLOWLY AND MAKING RIGHT TURNS, AND MORE SO WHEN GOING UP OR DOWN ELEVATIONS, IT HAPPENS VERY LOUDLY AFTER THE STEERING WHEEL HAS BEEN ROTATED FROM THE FULL CLOCKWISE (RIGHT HAND TURN) AND IS BEING RETURNED TO THE STRAIGHT AHEAD POSITION. THE CLUNK IS ALWAYS THERE AT 1 TO 1 1/4 TURN FROM THE FULL CLOCKWISE STOP. *TR

NHTSA ID

10398004

Incident

Apr 21, 2011

Mileage

22,000 mi

TL* THE CONTACT RENTED A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE TIRE ROD FRACTURED ON THE FRONT DRIVER SIDE WHILE TRAVELING 25 MPH. THE CONTACT STATED THAT THE STEEL BELT WAS VISIBLE ON BOTH FRONT TIRES. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED BUT IT WAS RETURNED TO THE VEHICLE RENTAL COMPANY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,386.

NHTSA ID

10369443

Incident

Dec 5, 2010

Mileage

4,386 mi