2019 BMW X5

The contact owns a 2019 BMW X5. The contact stated that while attempting to reverse the vehicle out of their driveway, the contact's grandson was almost run over because the center display and rearview camera did not work in such a large vehicle. The contact stated by having this failure it causes for all the safety features to be disabled and all side mirror lights. The manufacturer was notified of the failure. The dealer was notified of the failure. The failure mileage was 127,000.

NHTSA ID

11776068

Incident

May 1, 2026

Mileage

127,000 mi

The vehicle experiences repeated jerking and shuddering from the driveline during low-speed cornering, acceleration from a stop, and under light-to-medium loads. No warning lights or Check Control messages appear. This matches the symptoms described in BMW Service Information Bulletin 27 02 20 regarding the xDrive transfer case on my vehicle. In November 2025, the authorized BMW dealer confirmed the concern, performed a transfer case oil change as the first diagnostic step required by the bulletin, and advised that if the problem returned the transfer case would need replacement. The oil change did not resolve the issue. The same symptoms have persisted. After being driven for about 8,000 miles, vehicle is currently back at the same dealer - BMW of Escondido - in order to address the issue. The manufacturer has directed the dealer to repeat the oil change yet again, although this oil is a lifetime fill and not subject to scheduled maintenance, and conduct an evaluation drive of approximately 200 miles before deciding whether to replace the transfer case.

NHTSA ID

11773591

Incident

Nov 5, 2025

The A/C evaporator core in my 2019 BMW X5 xDrive50i failed at approximately 65000 miles. On 8/20/2026, I noticed warm air from the passenger climate zone, a chemical odor/oily residue at the vents, and complete loss of A/C. A leak test at Nalley BMW on 10/20/2026 identified the evaporator core as the source of the refrigerant leak. The A/C system had no prior repairs, and the vehicle has been maintained at BMW dealers per BMW’s schedule. Repair requires removing the dashboard and was quoted at $6000. BMW has not issued a recall or extended warranty for this component. I believe this is a defect in the original aluminum evaporator core and not wear or misuse, as I have seen many similar failures at low mileage reported by other 2018-2025 BMW owners. No crash, fire, or injury occurred.

NHTSA ID

11772483

Incident

Aug 20, 2026

I purchased a BMW X5 on August 5. Several weeks later, I kept noticing rubber pieces coming out of the engine so I lifted the hood and saw disconnected hoses, fraying, holes, extremely worn engine parts and pink wrapping around one metal hose. Two weeks ago a safety recall notice popped up on my infotainment screen. It said it was about the engine starter and when scrolling down to the additional information said that if the engine starts fire to exit the cabin if it fills with smoke. I put my Vin number into your website and my car pulled up. I read about the safety recall and it stated from September 2025. The car was currently not being driven due to the safety recall and the disconnected hoses but also the starter is making a clicking noise and electrical has flashed different buttons near the gearshift or the cupholders. I do have a video of the flashing lights in the sound of the starter. This is tied to an ongoing investigation with the CFPB and my bank. I have been stranded here for almost 7 weeks waiting for my bank or to retain an attorney because I have no idea what to do as this safety recall and disconnected houses in the engine on top of a tire pressure malfunction sensor a rear restraint pop-up so I'm hoping for an attorney to help me with every issue from identity and selling of a vehicle that is unsafe and unfit for the road. I am disabled and on a fixed income so I'm unable to do much especially with my dog and needing to. Stay near the car to move it every so often in order to not have it towed.

NHTSA ID

11771238

Incident

Aug 5, 2026

My 2019 BMW X5 suffered an identical failure to the 2023-2025 recalls to replace the entire integrated brake system unit at only 31,117 miles. The part # was 34-51-5-A7C-589. The repair work was performed by BMW of Ocala at a cost of $4,134.37 on 8/3/2024. Because this component matches the technical architecture of the widespread 2024 integrated Brake Module recalls, I believe BMW should reimburse the total cost of this repair.

NHTSA ID

11768368

Incident

Aug 25, 2024

The emergency call system malfunctioned and the navigation system quit working due to a leak in the shark fin. This would be a major safety concern in the case of an emergency. The Dealer will replace the shark fin at their cost, but will not provide a loaner vehicle or rental car why we are waiting on the replacement shark fin. The part has been on backorder for a month and was supposed to arrive on XXX. On XXX I was told that the backordered part was now expected on XXX. The dealer told me I could not drive the car in the rain as rain would damage the headliner and if that happened the repair would be my responsibility not BMW's. I live in [XXX] and during this time of the year we have popup thunder storms and it rains almost every day so it makes the car effectively useless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11767719

Incident

Aug 28, 2026

My transfer case is in bad condition. Initially I was getting really bad jerking in my car when turning. I was recommended by BMW of [XXX] to do a fluid flush. I have spent money to do this flush. Starting of August my mechanic as well as other mechanics that my transfer case is in really bad condition and is making really bad noises. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11767190

Incident

Aug 1, 2026

I purchased my car in December 2025. In the early summer, I noticed my air conditioning system not working. I took it to my dealership and they did a recharge. I took my car back to the shop and found that after further investigation is an evaporator leak. I had to pay over $6000 in repairs.

NHTSA ID

11765797

Incident

Aug 7, 2026

In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electricalsystem via an internal relay. In some cases, the relay is stuck closed, and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged

If the manual electronic engine oil level measurement aborts or is inoperative and the vehicles I-level is lower than S18A-26-07-518, a one-time software update procedure is covered up to 10 years / 120,000 miles, as determined from the original first in-service/delivery date.

the engine oil pump assembly coveragefor the issue described in the Service Information Bulletin that addresses defects inmaterials and / or workmanship has been extended to 10 years / 120,000 miles, asdetermined from the original first in-service/delivery date

BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)

Rear Roof Antenna Shark Fin Cover Sealing Issue

The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.