RoadVitals

2019 BMW X5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
180
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest Sep 25, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

Overview

Our database contains 180 NHTSA owner-reported complaints for the 2019 BMW X5, most frequently naming the electrical, engine and steering categories. 13 safety recalls have been issued covering this model year; and 480 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

13 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Sep 25, 2025
145,102 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.
The risk: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
The remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.
BMW of North America, LLCView on NHTSA.gov

ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Aug 1, 2024
105,588 units potentially affected
The defect: BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
The risk: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
The remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Apr 20, 2022
61,221 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
The risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
The remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Aug 2, 2026

Around June 10th, I was on vacation when I noticed my AC was not very cold in this vehicle, which I had purchased used about a month earlier. I took it to get recharged while on my vacation, and it blew nice and cold until a few days ago. After doing a little digging, it appears that the 2019 and 2020 model year of the BMW X5 G05 have an evaporator core made of aluminum, and the refrigerant used (R1234yf) is known to be corrosive to aluminum, causing leaks in the core. While this is widely talked about in online forums amongst those who have experienced this issue, it appears no safety recalls have been made about this issue. The problems, as I see it, are two fold: 1> Without a working AC system, the vehicle cannot safely defrost the windows when conditions are favorable for frost or fogginess. 2> The health hazards of inhaling leaked refrigerant, along with it's by-products (like trifluoroacetic acid) do not need to be explained. Refrigerants are known to be dangerous both to human health as well as to the environment, so this is not an acceptable environment to be exposed to. While I have not had an accident caused by this, I believe preventative steps should be taken to prevent them from occuring, given this is a fairly common problem with the 2019/2020 model year of this vehicle.

NHTSA ID
11754260
Incident
Jul 29, 2026
Engine
Filed Jul 23, 2026

The oil pump failed on my X5. The factory installed oil pump has a plastic housing that cracks and leads to oil pump failure. BMW replaced the part with a newer model that has a metal housing.

NHTSA ID
11752535
Incident
Jul 23, 2026
Engine
Filed Jul 16, 2026

I was shocked by the failure of the oil pump on my 2019 BMW X5. Furthermore, through my research and discussions within the BMW community, it is evident that this specific oil pump associated with 2019 engine component has a documented history of premature failure and known defects (plastic). Given that this is a known vulnerability rather than standard wear-and-tear, I do not believe that I should bear the full burden of such an exorbitant repair cost of $6890. Why is issue has not been recalled by BMW??

NHTSA ID
11750869
Incident
Jul 16, 2026
ElectricalEngine
Filed Jul 3, 2026

I always service and baby my vehicle. Had recently got starter recall & fresh oil change done 2 months at my local BMW Atlantic City NJ dealership. On June 27th, as I was driving the vehicle normally a message popped on the dash stating engine oil is at a minimum level, add 1 liter of engine oil, refill oil immediately. So I went to my earliest autozone bought quart of mobile 1 oil and refilled it. After that the warning message went away and came felt fine. Unfortunately the next day same message popped up, so drove over to BMW service to get diagnosed. Due to the computer system in the vehicle not being able to read the oil level measurement. It would go from 0-18% oil level reading then message would pop up saying unable to read to try again or make sure vehicle is on ground level which I made sure it was. So next day I dropped it off at BMW dealership for diagnosing. After 1 day and half they came to the conclusion that it is a bad oil pump and wants to charge $6,362.31 for repairs. Advisor stated its due to older gen bmw b58 engines using plastic oil pumps inside which causes to break and cause leaks. So they are aware its an common issue but won’t do an recall or service bulletin to fix issue which is very dangerous because the engine could seize up and stall anytime I’m driving around due to not knowing the oil level measurements. It is super risky and unfair for consumers to pay for such a big bill repair. I hope there is recalls or something to help remedy this cause for current & future BMW affected vehicles. BMW is aware of this issue but won’t resolve it.

NHTSA ID
11748220
Incident
Jun 27, 2026
BrakesDriver assistance
Filed Jul 2, 2026

* Intelligent Braking system. * yes it is available for inspection * I was inches from colliding with the vehicle in front of me when my car finally stopped. * Yes local official BMW dealership inspected and diagnosed the IBS module is defective. * there was no prior warning.

NHTSA ID
11747866
Incident
Jun 20, 2026
Driver assistanceElectrical
Filed Jun 26, 2026

The vehicle is at A&L Motors in Monroeville Pa. The vehicle has suffered a catastrophic, cascading electrical failure caused by a known manufacturing defect in the roof antenna seal. Rainwater entered the vehicle through the defective shark fin antenna seal and flooded the Telematics Control Unit(TCU). Because the TCU communicates directly with the main iDrive head unit via the vehicle's MOST/bus central data network, the water-damaged TCU short-circuited and flooded the network with corrupt electrical data, hard-bricking the iDrive system. A dealership engineer confirmed that water did not physically touch the head unit, eliminating user-error fluid spills. This cascading electrical failure has completely disabled vital safety systems, including the backup camera, forward collision driver-assist radar warnings, blind-spot monitoring alerts, and critical dashboard diagnostic notifications, creating an immediate highway safety hazard. Simultaneously, the active grille shutters (active air flaps) failed due to a defective internal actuator motor, creating a severe risk of sudden engine overheating and thermal shutdown. This component is under a 150K mile manufacturer warranty extension(SIB01 12 19 and later sib01 03 25). BMW of North America Claims Manager Joe 1-800-831-1117Ext1427 has issued an arbitrary final denial for these repairs based on a hearsay rock wedged/strike despite no apparent physical damage and zero photographic evidence. BMW is actively evading its extended warranty obligations for the air dam and a pending class-action settlement framework (Craft v. BMW NA) on the IDrive components. Additionally, this vehicle is actively subject to the critical BMW Starter Motor Overheating Fire Risk Recall NHTSA Campaign No.25V644/26V056. The dealership is unable to complete this urgent fire-safety remedy due to the same bricked Idrive unit. Grounding an owner in an un-safe car with a bricked safety display and an outstanding unremedied recall

NHTSA ID
11746709
Incident
Jun 26, 2026
Engine
Filed Jun 20, 2026

Oil pump with plastic parts failing

NHTSA ID
11745369
Incident
Jun 10, 2026
Engine
Filed Jun 2, 2026

The engine oil pump failed internally. The vehicle is equipped with a factory-installed variable-displacement oil pump that utilizes an internal thermoplastic adjusting ring. Due to heat cycles and mechanical stress, this plastic component degrades, becomes brittle, and catastrophically shatters or cracks.The first symptom appeared when the vehicle became entirely unable to complete an electronic engine oil level measurement via the iDrive system, consistently freezing and aborting the test at approximately 15% to 20%. This defect directly compromises road safety. A sudden drop in oil pressure causes severe internal engine friction, leading to immediate engine seizure or a total loss of motive power without adequate warning. Experiencing a sudden engine stall while driving at highway speeds places the driver, passengers, and surrounding motorists at extreme risk of a high-speed rear-end collision. Furthermore, a total engine shutdown disables power-assist steering and braking, making the vehicle incredibly difficult to control and maneuver to safety. Catastrophic mechanical failure from oil starvation also presents a severe under-hood fire hazard if oil leaks onto hot exhaust components.The problem has been officially reproduced and confirmed. The vehicle was brought to Bavarian Werkstatte, where certified technicians diagnosed the issue as an internal structural failure of the variable-displacement oil pump's plastic adjusting ring. The component is currently available for inspection upon request. BMW is fully aware of this defective design. They updated this exact component in mid-2020 to an all-metal oil pump to prevent plastic fragmentation. Despite knowing that the 2019 thermoplastic rings degrade, become brittle, and shatter under normal operating heat cycles, the manufacturer has failed to issue a safety recall in the United States, leaving drivers exposed to dangerous sudden engine failure.

NHTSA ID
11741535
Incident
May 15, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B011524

ENGINE

The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.

B110426

ELECTRICAL SYSTEM; ENGINE

The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.

B510726

STRUCTURE:BODY

In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.

B010324

ENGINE

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B010226

STRUCTURE:BODY

SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty

B010324

ENGINE

The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW X5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026142060.2
2025575061.6
20241438056.7
2023314058.7
2022621161.0
202110012170.8
202010311172.0
2019Viewing18013060.7
2018685361.4
2017736358.8
2016705362.2
20151496259.6
2014988265.2
20131486159.6
201227110156.3
201126314157.2
201012314156.3
200913812155.9
200821510050.9
2007718051.3
20061672155.1
2005823051.7
2004644054.3
2003993053.3
20021023051.4
200116012056.7
2000296050.7
1999010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.