2024 Subaru Crosstrek Problems

THE DRIVERS SIDE MIRROR VIBRATES AT HIGH SPEEDS & ON UNEVEN ROADS. THE CARS & LP'S ARE VERY DISTORTED CAUSING A SERIOUS SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS ON THIS ISSUE & A CLASS ACTION SUIT HAS BEEN FILED IN TEXAS. I TOOK IT TO THE DEALER TWICE & THEY STILL CAN'T RESOLVE THE PROBLEM.

While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.

Adaptive cruise control did not disengage when brake pedal was pressed. The cars ahead of me on the highway were coming to a stop, so I tried to veer to the right since the brakes didn't work. The lane assist kept fighting me and wouldn't let me veer off to the right. Almost hit the car in front of me. Now the car is undrivable and needs to be towed

While driving at highway speeds in the passing lane, the vehicle’s adaptive cruise control with EyeSight malfunctioned. The system suddenly emitted a forward‑collision warning beep even though the lane ahead was completely clear. Immediately after the warning, the brakes engaged forcefully on their own, causing abrupt and unexpected deceleration while overtaking another vehicle. This created a significant safety risk to us and surrounding drivers, as the vehicle slowed rapidly in active traffic without any legitimate hazard. In addition to the sudden braking events, there have been multiple instances where, while adaptive cruise control was active, attempts to decelerate using the steering‑wheel control button either did not respond or behaved unpredictably. On one occasion, pressing the deceleration button caused the vehicle to accelerate instead. These inconsistent control responses further increased the risk of losing safe control of the vehicle. The vehicle is available for inspection upon request. The problem has not yet been reproduced or confirmed by a dealer or independent service center, and the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The only symptom prior to each event was the forward‑collision warning beep immediately before the brakes activated.The underlying cause remains UNKNOWN.

Headlights are pointed low. It is hard to see down the road. The top half of windshield is darker than the bottom half. Car may be safe for city driving, but not for country roads. Going up and down hills and around curves the suv is unsafe. Dealer said they recieving complaints but can not adjust the lights. Sorry I bought such an unsafe suv.

Oem Headlight shadowing on brand new car moves all over the place. It mimics child or wildlife. The reduced area is unsafe.

After driving the vehicle for 30 minutes to an hour in temperatures approximately above 45°F the steering wheel will get "stuck" on center and go loose then tighten again when trying to make minor corrections in steering. Easiest to duplicate on roads with speed limits at or above 55 mph. If temperatures are below 40°F when the vehicle is started, the issue cannot be duplicated unless the temperature reaches approximately 50°F while driving. If starting a drive in temperatures that cause the issue, then driving into temperatures below 32°F, the issue will go away while driving. This issue has caused me to have to overcorrect on a 55 mph mountain road with spots of melting snow and was noticeable enough for my passenger to be quite concerned. After driving with this issue for 1-2 hours, the added fatigue of constantly fighting the steering wheel can and will lead to a crash. This has been looked at by a Subaru dealership when temperatures were warmer, but they were not able to duplicate the concern. There are no warnings, lights, or alerts while this issue is happening. I have been waiting for this to get worse to bring it in to Subaru, but I fear without assistance from the NHTSA I will be turned away by the dealership again. Added information: ALL Lane Departure and Driver Assistance features were and are currently turned off. The issue still happens in cruise control with or without the lane centering turned on.

POWER STEERING ISSUE AT HIGHWAY SPEEDS CONDITIONS: LANE CENTERING TURNED OFF. LANE DEPARTURE TURNED OFF. STRAIGHT LINE HWY DRIVING. OCCURS AFTER CONSTANT DRIVING OVER 60 MINUTES. MOST NOTICEABLE ABOVE 50 MPH ISSUE BEGAN AFTER ABOUT 15,000 MILES SYMPTOMS: WHEN VEHICLE DRIFTS SLIGHTLY OFF CENTER LINE RIGHT OR LEFT WITH ABOUT PLUS OR MINUS 5 DEGREES STEERING INPUT FROM STEERING CENTER POSITION. THE POWER STEERING BECOMES STICKY WITH RESISTANCE. IT FEELS LIKE POWER STEERING IS GRABBING HOLD THEN RELEASING. OCCASIONALLY SIMULATES A TOE-OUT ALIGNMENT CONDITION. EXAMPLE: VEHICLE DRIFTS SLIGHTLY TO THE RIGHT-OF-CENTER OR LEFT-OF-CENTER THEN DRIVER ATTEMPTS A VERY SLIGHT OPPOSITE CORRECTION INPUT, THE STEERING FEELS RESISTANT AS THOUGH IT IS STUCK IN POSITION THEN STEERING QUICKLY RELEASES HOLD CAUSING A SLIGHT STEERING JERK. THIS CAUSES THE VEHICLE TO SWERVE UNEXPECTEDLY AND DANGEROUSLY CAUSING THE VEHICLE TO POTENTIALLY CROSS INTO ONCOMING TRAFFIC OR INTO ADJACENT LANE TRAFFIC. STEERING GOES FROM NORMAL RESISTANCE THEN STIFF THEN SUDDENLY TOO LOOSE. THEN REPEAT OVER AND OVER… CAUSING CONSTANT DANGEROUS SWERVING AT HIGHWAY SPEEDS. NOTE: THIS OCCURS EVEN WHEN ALL EYESIGHT AND LANE CENTERING/DEPARTURE IS OFF OR DISABLED.

On 2/5/2026, my "brake booster" failed while trying to leave the parking lot of a restaurant. When I put car in reverse I had my foot on the brake, I heard an usual sound and quickly realized the brake was not holding as I was moving backward. I had to reapply brake pressure HARD in order to stop, once while backing up and once again to pull forward so I wasn't blocking anyone from maneuvering around me. I was towed to Hanania Subaru where they identified the "brake booster" failed. My vehicle is ready today, 2/18/2026 to pick up and I'll return the Subaru loaner vehicle. Apparently the problem was an electronic failure code and replacing the brake booster was all that was needed. Fortunately, I was not driving in traffic when it failed and I'm told this type of failure is extremely rare. I do appreciate the ability to document this potential hazard to NHTSA.

The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive cruise control was NOT on. The car in front of the Crosstrek was 8-10 car lengths away. Then while the Crosstrek was still moving, a truck hit the back right bumper of the Crosstrek and pushed it into the next lane to the left. (I), the driver of the Crosstrek, was able to steer back into the original lane of travel to the right. After the Crosstrek was steered back to the original lane of travel, it came to a stop due to right rear axle damage. The Crosstrek driver was able to creep to the shoulder to wait for emergency personnel to arrive. The safety of myself and others, due to the Crosstrek (Eyesight?) malfunction, is extremely important to investigate. This safety feature when engaged unexpectedly is dangerous. When drivers do not have control over the braking system of the car, sudden and unexpected slow-downs can lead to rear-end accidents, and even the loss of life. When I was pushed to another lane of travel, a secondary accident could have occurred, or a chain-reaction with many cars. I did not see or hear any warnings, messages, or experience any unusual symptoms before the car braked on its own and I was rear-ended. After I crept to the right shoulder of the interstate, the Crosstrek was still running and there were no warnings or messages. Since the Nov 11 accident, Dean Team Dealership in Ballwin MO has reported the issue. State Farm Insurance has totaled the 24 Subaru Crosstrek, recovered data from the Event Date Recorder (EDR), and is discussing the vehicle losses with Subaru Corporation. [XXX] is receiving chiropractic care also. Additionally, there similar reported incidents on websites—Reddit and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Advertisement for XM radio service popped up on console screen of the car, and would not go away unless manually dismissed (touch) - while driving, covering the entire screen. This is entirely unnecessary and distracting, all to serve an advertisement for a service I don't want or use.

Phone charger does not work. Power was out and I could not charge phone. Best I've ever got was 1% on a 1 hour drive. The phone however gets extremely hot. Anecdotally, my usb port also didn't work leaving me with no way to have a charged phone during a prolonged power outage. The wireless charger is a widespread common problem. Below, I have included links to multiple threads and videos where even more multiple comments are posted of people having the same issue. For background, I use wireless charging on my nightstand, my motorcycle, my work desk, all for this phone, all different chargers in this case. It's the charger not working. It is a 100% real issue and here are all the other countless people having the same problem: [XXX] Same problem from this dealer employee. [XXX] Same problem posted on subaru forum. [XXX] Multiple people complaining about similar issue in this forum. [XXX] Mutiple people reporting a similar issue in this forum as well. [XXX] Guy removing the charger, comment section full of people having the same problem as me. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar Go, Tire Size: 225/60/R17, DOT Number: [XXX]. The contact stated that while adding fluid to a reservoir under the hood, the contact discovered that the four tires were dry-rotted on the inside of the tread. The vehicle was taken to the local dealer, where the tires were purchased, and it was diagnosed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The vehicle was taken to another dealer, Shults Subaru (311 Fluvanna Ave, Jamestown, NY 14701); and the dealer informed the contact that the tires needed to be replaced. The tires were not replaced. The vehicle failure mileage was approximately 10,100, and the tire failure mileage was approximately 9,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar G91, Tire Size: 225/60/R17, DOT Number: (N/A). The contact stated that while the vehicle was at the dealer for maintenance, the contact was informed that all four tires were cracked and were dry-rotted. The contact stated that the vehicle had been serviced by the same dealer six months prior to the failure, and that the tires had light to moderate wear. However, after driving for 5,000 miles, the contact was informed that the tires needed to be replaced. The tires had not yet been replaced. The manufacturer was made aware of the failure. The failure mileage was 22,243.

The vehicle is a 2024 Subaru Crosstrek with ongoing and unresolved safety-related defects. The vehicle has been taken in for multiple repair attempts, including a total of five diagnostic inspections, but the issue remains unresolved. The vehicle experiences sudden hesitation, loss of acceleration, and failure to respond properly while driving. Warning lights appear on the dashboard, and in some instances the vehicle fails to restart properly after coming to a stop. These issues create a serious safety risk, especially when driving in traffic or attempting to merge, as the vehicle does not respond as expected. The condition is unpredictable and has occurred multiple times. Despite repeated repair attempts, the manufacturer has been unable to diagnose or repair the defect. The problem continues to occur and significantly affects the safety and reliability of the vehicle. This issue poses a serious safety hazard to the driver, passengers, and others on the road.

The contact owns a 2024 Subaru Crosstrek. The contact stated that after driving and parking the vehicle, the contact became aware that there was smoke coming from the vehicle. The contact exited the vehicle, and the vehicle suddenly caught on fire under the hood. The vehicle had received an oil change three days prior to the failure. Additionally, the contact noticed smoke after the oil change. There were no warning lights illuminated prior to the fire. The contact called 911, and the Police and Fire Department responded to the scene. The Fire Department extinguished the fire, and a Police report was filed. The vehicle was towed to a tow yard. There were no injuries sustained during the fire. The local dealer was notified, but the vehicle was not diagnosed or repaired and the dealer had not offered any assistance. The manufacturer was contacted, and a claim was opened. The approximate failure mileage was 11,000.

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way. The contact stated that the other vehicle was making a left turn when the crash occurred. The contact's vehicle T-Boned the other vehicle. The contact stated that the air bags did not deploy, and the front driver's side seat belt did not tighten as intended. In addition, the contact stated that none of the vehicle safety features were activated such as calling 911. The vehicle sustained damage to the front driver's side and the hood of the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact was transported to the local medical center. The contact sustained bruising and pain to the chest and stomach area from the seat belt, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was 26,656.

Passenger Airbag does not turn on when someone who weighs 100 pounds or less occupies the front passenger seat. This issue also occurs on my 2024 Subaru Legacy Vin # [XXX] . IT also occurred on the loaner car the dealer gave me which was a 2025 Subaru Crosstrek. I asked two Subaru dealers, Pinebelt in Lakewood, NJ and Lester Glenn in Toms River, NJ to fix the problem; but they stated that they could not adjust the passenger airbag sensor. I told Subaru of America about the problem and they have not responded or tried to address the issue. This is a serious issue that should be addressed by the NHTSA. Additional INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle is a 2024 Subaru Crosstrek with ongoing and unresolved safety-related defects. The vehicle has been taken in for multiple repair attempts, including a total of five diagnostic inspections, but the issue remains unresolved. The vehicle experiences sudden hesitation, loss of acceleration, and failure to respond properly while driving. Warning lights appear on the dashboard, and in some instances the vehicle fails to restart properly after coming to a stop. These issues create a serious safety risk, especially when driving in traffic or attempting to merge, as the vehicle does not respond as expected. The condition is unpredictable and has occurred multiple times. Despite repeated repair attempts, the manufacturer has been unable to diagnose or repair the defect. The problem continues to occur and significantly affects the safety and reliability of the vehicle. This issue poses a serious safety hazard to the driver, passengers, and others on the road.

I purchased the vehicle used on 8/7/24 with 4,507 miles on it. On 8/13/24 while stopped at a red light in the fast lane, the car failed to accelerate and all the warning lights on the dashboard illuminated including the AT oil temp light which according the to owner's manual indicates the transmission. It stands for automatic transmission oil temperature. After turning on my hazard lights, I put the car in park and turned off the car and restarted it and I was able to pull into a parking lot. I had it towed to Subaru who said it was code p1868 and was the transmission. They drained and refilled the transmission and said the fluid was dirty and contained metal debris. When I asked them why a car with such low mileage would have dirty fluid containing metal debris, I was told it could have had low fluid from the factory or the factory could have used "crappy" fluid. I was also told the reason so many warning lights come on is because those systems become disabled when there is a problem. I got the car back on 8/17/24 and then on 9/7/24 while driving, all the lights came on again including the AT oil temp light which was noted to be yellow and flashing. Subaru of America towed it to Subaru again. They said it was the same code and this time they're replacing the valve body. Today is 10/1/24 and Subaru still has my car. They said if it happens again, then they will finally replace the transmission. When it was towed to Subaru on 9/7/24, it had less than 6,000 miles on it. I will upload the invoice from the first incident but I don't have the invoice from the second incident since my car is still at Subaru being repaired.

Test only, please ignore.

The affected component of this vehicle is the braking system. When rocks or gravel get stuck to, in, on, or around the brake pads/brakes the braking system is compromised. Yes, The vehicle is available for inspection. When gravel gets stuck in, on, and around the brake pads, the safe operation of the braking system malfunctions. If the vehicle braking system does not work as designed/intended, lives are at risk. When you need to brake, the braking system needs to be reliable. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, upon taking the vehicle back to the dealer, the service manager confirmed this is a known defect by both sales and service teams. The service manager said this happens often and we should expect it to happen again. The service manager told me this vehicle is not to be driven on gravel. This was not disclosed at the time of purchase. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealer service department inspected the vehicle when it was towed back to them for service related to this problem. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning. The brakes failed to operate properly, they did not completely fail.

There are 2 issues that I have noticed since I bought my car from a subaru dealership 10 DAYS ago. the first is that upon driving at highway speeds (over 50 mph) It feels like the car is jerky and pulls in a shaky rocking manner. this happened continuously, when I was using the cruise control and when I was not using the cruise control. It basically felt like I was driving in 40mph winds that were moving my car independently of what I was doing. The second is also something that happens at highway speeds, my driver side mirror shakes and vibrates so much so that I can't make out the surrounding space, cars and road at all. I scheduled a service appointment at the same dealership immediately. I told them these issues and upon inspection they reported that they do not see or report any such issues that I am concerned about. Stating that these are quote "characteristics" of the car. These are both potentially very dangerous problems that Subaru has stated is not an issue as far as they are concerned. There is a lawsuit about the driver side mirror that was filed in september of 2024. I just bought this car used with 10,500 miles on it and NOBODY mentioned anything in person or on the pre certified inspection checklist, CARFAX report or anything of that nature about these issues which Subaru must actually know about. If I was told about theses issues I would have not bought the car. And they are continuing to deny anything is wrong, saying its just a characteristic of the car. There are no warning lights or messages alerting of this issue within the car.

The low tire pressure light came on and noted the left front tire had 27 pounds of pressure. Inspection revealed tire cord damage only on the inside edge of both front tires. This is clearly a suspension defect as the car only has 29000 miles. The rear tires have been checked to have 6.5/32 and the front are less than that. Tire wear appears to be even across the face of the tire but the inner edge is extremely dangerous and likely would blow if we did not notice this. We called Subaru of America and they said it’s a tire problem and to consult the manufacturer. This is not a tire problem as the rear are not showing the cords. We discussed this with the dealer but they can’t do anything for the premature wear. We are told we must replace all 4 tires as two new ones would be larger than the rear with 60 pct wear. Tire info is Falken ZIEXZE001AA/S. Dot 1R800 FM2R1623yread wear 360, traction a, temp a. Size 225 25r18max load 850kg, tread wear 380

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way. The contact stated that the other vehicle was making a left turn when the crash occurred. The contact's vehicle T-Boned the other vehicle. The contact stated that the air bags did not deploy, and the front driver's side seat belt did not tighten as intended. In addition, the contact stated that none of the vehicle safety features were activated such as calling 911. The vehicle sustained damage to the front driver's side and the hood of the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact was transported to the local medical center. The contact sustained bruising and pain to the chest and stomach area from the seat belt, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was 26,656.

I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety problem. I have read several other similar instances on the internet, and someone I know had a similar accident which was attributed to her age. Collision repair for the Crosstrek was $10,358 done by a local facility, not Subaru. Repair of damage to the support post was $1,340. I reported this to Subaru, but after several follow-ups (last one on July 29, 2025), I still have not received a reply from Subaru. I can forward the email string to you if you want. I don't know how to attach it in one of the acceptable formats.

My 2024 Subaru Crosstrek was parked in front of my house for 3 weeks in extreme heat. We drove it today to get it driven & we kept hearing wind. I slid open the sunroof inside piece & the sunroof glass was shattered due the vehicle doors being closed for 3 weeks in Las Vegas summer heat. On average the outside heat has been 105. I did not drive for 3 weeks due to having foot surgery. I called the local dealership where I bought the vehicle 6 months ago & they said they would not fix it under warranty. Im taking it to an insurance repair show on Tuesday (8/5/25).