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2020 Honda CR-V Hybrid Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Aug 12, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 73 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2020 Honda CR-V Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

BrakesDriver assistance
Filed Aug 12, 2025
Crash reported

The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of two unoccupied vehicles that were parked perpendicularly to the contact's vehicle. The vehicle then stopped. The contact stated that one of the vehicles that the vehicle had crashed into was pushed a third of a block away. The contact stated that the brake pedal was depressed during the failure, but the vehicle failed to respond. The message "Brake Failure" was displayed, and several unknown warning lights were illuminated. The air bags did not deploy. No police report was filed, and no injury was sustained. The vehicle was towed to an autobody repair shop, where it was repaired for the damage sustained. Additionally, the contact stated that while pulling into a parking space in front of the residence, the brake pedal was depressed, but the failure recurred, causing the vehicle to crash into the rear of another parked and unoccupied vehicle. The other vehicle sustained minor damage. The air bags did not deployed. No police report was filed, and no injury was sustained. The dealer was notified of the failure and advised the contact to call the manufacturer for diagnostic testing to be performed by an engineer with better electrical equipment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was unknown.

NHTSA ID
11680090
Incident
Nov 25, 2024
Brakes
Filed Aug 5, 2025

The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the brake pedal stopped the vehicle the independently without the contact depressing the brake pedal. The brake warning light illuminated. a dealer or independent mechanic was not contacted. The vehicle was not the dealer or independent mechanic for diagnoses. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.

NHTSA ID
11678535
Incident
Aug 5, 2025
Mileage
33,000 mi
Brakes
Filed Jul 31, 2025

I had intermittent warning lights about the electronic parking brake and steering assist for lane departure. One day I left my house and warning lights came on about brake failure. There were no power brakes and the little braking available was very not good at all. I had the car towed to a dealer and it was diagnosed with an internal failure of brake control unit code pfe2b oo. I had the unit replaced.

NHTSA ID
11677656
Incident
Jul 10, 2025
Brakes
Filed Jul 23, 2025
Crash reported1 injury reported

The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle. However, the vehicle hit the side of the garage and hit a small tree, where it came to a stop. The contact advised that a branch went under the vehicle. No warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact's wife suffered injuries to the front part of her head. The contact was occupying the front passenger's side seat at the time of the incident. Medical attention was not received. The police were not notified. The vehicle was towed to a collision center but was not diagnosed or repaired. The insurance company was contacted. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The manufacturer advised the contact that a case manager would be assigned. However, the contact was awaiting to hear from the case manager. The failure mileage was 42,332.

NHTSA ID
11675750
Incident
Jul 13, 2025
Mileage
42,332 mi
BrakesInterior & seats
Filed Jun 6, 2025

The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver’s seat and the front passenger’s seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. The vehicle was taken to the dealer, where the carpet was shrunk to size. The contact stated that on a separate occasion, while driving at various speeds, when the brake pedal was depressed, the contact’s foot slipped off the pedal, compromising the brake prevention system. The contact stated the brake pedal is higher than the accelerator pedal. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 100.

NHTSA ID
11665357
Incident
Oct 18, 2020
Mileage
100 mi
Brakes
Filed Jan 24, 2025

Brakes failed due to a known issue with the Brake Simulator. The same vehicle has been recalled in Japan for this reason. Brakes became completely non-responsive while driving. Again, this is a known issue. The brakes simply due not work and in Japan they have identified a manufacturing process defect. [XXX] Vehicle was inspected by Team Honda in Baton Rouge. Many lights on the dash are warning that there is a defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11638362
Incident
Jan 20, 2025
BrakesDriver assistance
Filed Sep 25, 2024

Brakes stopped working suddenly. All of the brake system started flashing warnings. electric parking brake light is on when parking brake is not engaged. Warning lights all flashed: Electric Parking Brake Problem, Brake System Problem, Brake Hold System Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, and Road Departure Mitigation System Problem. This car has 50k miles and just out of warranty. It was a $6k repair!!!!! Honda said faulty parts.

NHTSA ID
11616485
Incident
Aug 25, 2024
BrakesDriver assistance
Filed Aug 23, 2024

Yesterday (XXX) while starting my car the warning lights came on notifying me of a potential issue with multiple safety systems including the brake system.  My parking brake would not show that it was released and when put in gear the brakes were very mushy and the vehicle did not feel that it could be driven safely.  I requested Triple AAA to tow the car to the Honda dealership in Lumberton North Carolina this morning (XXX) as I did not feel that it was safe to drive.  A diagnostic test was performed that indicated that the Electric Servo Brake System / Electric Brake Booster System Malfunction was found and that the vehicle needs an Electric Servo Pedal Simulator Unit replaced. This component functions cooperatively with the Regenerative Brakes together with a structure in which pedal force is not influenced by braking pressure control. I have researched this issue and found that this particular problem and the associated part has been recognized as an ongoing problem with some Honda Hybrid models and that it has recently been recalled in Japan, and many Honda owners in the UK have also been experiencing the same malfunction to this part.  This appears to be a systemic issue with a part involving select Honda Hybrid models that appears to occur as early as after 20,000 miles and oftentimes shortly after the vehicle involved is out of warranty.  American Honda has not officially recognized this problem as a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11610539
Incident
Aug 22, 2024
BrakesDriver assistance
Filed Aug 20, 2024

2020 Honda CR-V Hybrid servo brake electrical malfunction has led to braking inconsistencies, unprompted emergency brake application, and numerous dashboard errors. Electric servo brake component needed to be replaced entirely for the vehicle, roughly $2,200 for parts and labor.

NHTSA ID
11609612
Incident
Aug 12, 2024
Brakes
Filed Aug 12, 2024

The contact owns a 2020 Honda CR-V Hybrid. The contact stated while driving out of the driveway, the brakes became inoperable. The contact stated that several unknown warning lights were blinking on and off. The vehicle was towed to the local dealer, where it was diagnosed that there was a faulty electronic turbo brake control unit simulator. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000. The VIN was not available.

NHTSA ID
11607940
Incident
Aug 12, 2024
Mileage
36,000 mi
BrakesElectricalOther / unspecified
Filed Apr 30, 2024

The part that failed is called the "ELECTRONIC SERVO PEDAL SIMULATOR UNIT", aka "SET, BOS ASSM." aka "BRAKE PEDAL SIMULATOR (SIMULATOR SET, PEDAL FEEL)" aka "BRAKE PEDAL OPERATING SIMULATOR". The Honda (OEM) part number is 01469-TPG-A95. The part failure was diagnosed at Buckeye Honda in Lancaster, Ohio, in coordination with the Tech department at Honda corp., and was replaced at Buckeye Honda in Lancaster, Ohio. The Buckeye Honda (service department) said that they had not seen this problem before, so they contacted the Tech Dept. at Honda to seek assistance in the diagnosis. The safety of the vehicle occupants was put at risk by the almost complete loss of brake functions and the interacting functions. At first the Brake warning and AVS warning lights would illuminate on the driver's display, and then they would go off and everything would function normally. But the driver' display warnings got more frequent and the brakes would not function normally. Finally, all of the driver's display warnings would sequence through, one by one, and the brakes were almost entirely gone. The Honda dealer did not give me the faulty part because he said it would have to be sent to Honda. I do not know if Honda America will inspect the part to determine the cause of the failure. I did take a cellphone picture of the part. The problem began approx. [XXX]. I picked up the repaired vehicle at Buckeye Honda on Monday [XXX]. The part was out of warranty by about one month: The "In-Service date" was [XXX]. The mileage on the vehicle was 12,920 miles at the time of repair and I am the original owner. Honda America did give me a "Goodwill" authorization number, in coordination with Buckeye Honda in Lancaster, Ohio, which lowered my out of pocket cost to $l457.73. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11586136
Incident
Apr 10, 2024
Brakes
Filed Aug 29, 2023

Started the car and drove out of garage and had break failure. My wife was driving and she said that when pushing hard on breaks there was very little break ability (at speed there would be none) At this time a bunch of lights went on warning about break failure. Fortunately this happened at the initiating of driving. (A similar account is in the uploaded document). According to Honda the break operating simulator failed (the equivalent of a master cylinder). Honda replace the breaks with the same part and as I was told there was not updates or fixes to the faulty parts. The car had all it services and are really well looked after it has only 25000 miles on the clock. No modern day car should have break failure after 25000 miles. More info can be seen on the uploaded report

NHTSA ID
11541435
Incident
Aug 11, 2023
Brakes
Filed Aug 25, 2023

Complete brake failure while in motion.

NHTSA ID
11540780
Incident
Aug 24, 2023
Brakes
Filed Mar 10, 2021

NEW VEHICLE WITH APPROX. 3,000 MILES BECAME COMPLETELY DISABLED ON HIGHWAY AND EXPOSED OCCUPANTS TO EXTREME DANGER. DEALERSHIP REPORTED THAT A "FAULTY BRAKE SENSOR" WAS THE CAUSE OF THE VEHICLE BECOMING INOPERABLE. VEHICLE WAS BEING DRIVEN AT 60 MPH AND ENGINE DIED ON AN UNDERPASS TURN BARELY VISIBLE TO TRAFFIC BEHIND AND WAS ALMOST HIT BY A SEMI CRUISING AT 60+ MPH. FAILURE OF ALL SYSTEMS RESULTED AND COULD HAVE KILLED THE HONDA CR-V OCCUPANTS.

NHTSA ID
11400232
Incident
Feb 24, 2021
Mileage
3,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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