RoadVitals

2020 Honda CR-V Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
87
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
2 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 87 NHTSA owner-reported complaints for the 2020 Honda CR-V Hybrid, most frequently naming the engine, brakes and driver assistance categories. 5 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 30 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

May 21, 2026
98,892 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
The risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
The remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.)Manufacturer number Refer to CommentsView on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Feb 1, 2024
750,114 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
The risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
The remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.)Manufacturer number XHP, VHQView on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Dec 18, 2023
2,490,460 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.)Manufacturer number KGC, KGDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE25016OpenPreliminary Evaluation

Loss of Motive Power

Opened Oct 28, 2025

The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020–2022 Honda CR-V Hybrid vehicles.  These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before the loss of motive power occurs.  Motive power can be restored by turning the ignition off and back on.  However, this action also clears the check engine light and any fault codes that were set.  The fault’s intermittent nature, combined with the lack of fault codes, often results in many visits to repair facilities yielding no repairs. Honda indicated it was unaware of any related complaint or repair trends. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the alleged fault and to fully assess the possible safety consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

ENGINE
EA24002OpenEngineering Analysis

Inadvertent Automatic Emergency Braking

Opened Apr 15, 2024

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Oct 23, 2026

The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 70 MPH, the check engine warning light started flashing and the vehicle went into LIMP Mode and the vehicle decelerated. The vehicle was immediately driven to the local dealer to be diagnosed, and it was determined that the cylinder head needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was made aware of the NHTSA Action Number: PE25016 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 49,000.

NHTSA ID
11773276
Incident
Oct 19, 2026
Mileage
49,000 mi
ElectricalEnginePowertrain (other)
Filed Oct 23, 2026

While freeway driving at flow of traffic, typically in the HOV lane, on three separate occasions, the vehicle without any warning lost power completely causing me to immediately manuever the vehicle under extremely dangerous conditions to the right shoulder, but in the process nearly becoming involved in collisions with other vehicles, then coasting off the off-ramp. Other drivers are not necessarily courteous when attempting quick lane changes to prevent a more dangerous situation of becoming stranded in the middle of a freeway. On each occasion, my passengers were elderly ([XXX] & [XXX]) and my wife, all with sensitive high anxiety, and completely in states of fear. Concurrent with the vehicle shutting down, the check engine warning appears on the instrument panel. On two other separate occasions, all vehicle dash electronics, again without any warning whatsoever, go completely dark preventing any telemetry displaying, including radio, navigation via Apple link, and remain completely dark for up to 6 mins time. I'm unaware if lane sensors, etc., fail also or if it limited to the dash components only. I have taken the vehicle to our dealership, Spreen Honda of Corona to have the problems addressed, but they were unable to replicate the incidents, nor discover any cause of the problems. I have suggested that these are extremely similar to conditions attributed to other years of this model, but the dealership insists the do not apply to our vehicle. This vehicle will cause us to be involved in a very bad accident! And with two elderly, disabled, and medically-impaired seniors typically as my passengers, including my extremely sensitive wife who can barely muster up enough courage due to her phobias to ride in a vehicle, on the freeway, The next occurrence may not fair so well. I'm a very skilled driver, but there is so much I can control under such helpless conditions. These issues must be investigated and corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11773144
Incident
Apr 3, 2026
Engine
Filed Oct 21, 2026

Since 2021, I have repeatedly taken my car in to Honda because of check engine light followed by loss of power and loud knocking. Each time the code isn't saved after car is turned off and they can't find any issues. In 2025 after leaving Honda getting few miles away car did same thing, without turning it off I drove right back they ended up keeping car for 45 days, changed spark plugs and few other things. Yet again on 19 Oct 2026, my car repeated same thing and Honda again says they can't see any code or error. Now I'm going to pick it up, without resolution hoping this doesn't happen when I'm not able to pull over in a safe place to restart. I have requested all records from Honda and will provide their reports. I've lost track of how many times I've had this issue, but honestly do not feel safe in this car.

NHTSA ID
11772804
Incident
Oct 19, 2026
Electrical
Filed Oct 12, 2026

In August 2026, I was driving approximately 70 to 75 miles per hour on the highway when my vehicle suddenly lost acceleration. The check engine light began flashing, and the vehicle started shaking severely. After turning the vehicle off and restarting it, the vehicle appeared to operate normally again. Unfortunately, I experienced another incident a few weeks ago, so this is no longer an isolated occurrence.

NHTSA ID
11770598
Incident
Aug 15, 2026
Engine
Filed Oct 3, 2026

This happened to my Hybrid 2020 CRV" * accelerated to merge onto a busy interstate and immediately after the flashing check engine light came on and the front of the car felt like it was shaking. I was able to maintain speed (around 50 mph) but the car would shake and not go any faster. Drove 10 miles home since I did not want to be stranded. The problem has not come back.

NHTSA ID
11768698
Incident
Sep 18, 2026
ElectricalEngineFuel system
Filed Sep 20, 2026

My 2020 Honda CR-V Hybrid (125,000 miles) has repeatedly lost propulsion power at highway speeds. On Sept. 19, 2026, the vehicle suddenly lost drive power, slowed rapidly, and came to a complete stop in high-speed traffic. The dashboard displayed: “Critical Failure Detected. Stop Driving When Safe” and “Power System Problem. Do Not Drive.” The vehicle had to be turned off and restarted three times before enough power returned to move off the road. No crash occurred, but there was a serious risk of being rear-ended. The vehicle has come to a complete stop twice, and similar power-loss events have occurred multiple times. The same problem resulted in five dealership visits: • Aug. 29: Catalytic converter replaced under California emissions warranty; problem continued. • Sept. 8: Code C1870-00 detected; codes cleared; no repair addressing the failure. • Sept. 15: Code P06AF detected; fuel pump assembly replaced; problem continued. • Sept. 17: Dealership reported “fuel dilution” and drained the tank; failure recurred two days later. • Sept. 20: Returned after the Sept. 19 highway incident. The dealership has documented the repeated problem, but the root cause remains unresolved. Restarting the vehicle temporarily restores power, which may complicate diagnosis. Because the loss of propulsion occurs suddenly at highway speeds, there are sometimes no safe places to pull over. I am aware of NHTSA Preliminary Evaluation PE25016 concerning loss of motive power in 2020–2022 Honda CR-V Hybrid vehicles. My symptoms appear similar, although I am not claiming they have been determined to be the same defect.

NHTSA ID
11765671
Incident
Sep 19, 2026
Brakes
Filed Sep 4, 2026

The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the braking distance became extended. The vehicle was driven to supermarket parking lot and gradually slowed down before slowly being driven back to the residence. The brakes, VSA and road departure warning lights were illuminated with several other unknown warning lights. The dealer was contacted and diagnosed the vehicle with brake failure. The vehicle was repaired. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 23,000.

NHTSA ID
11762155
Incident
Aug 30, 2026
Mileage
23,000 mi
Engine
Filed Sep 1, 2026

One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough idle and check engine light were accompanied by degraded speed responsiveness and the error cleared with turning the car on and off again. We have taken the vehicle to a mechanic twice and each time they couldn’t find any stored codes or replicate the issue. The issue continues to occur and seems to be getting worse. I’m concerned this will happen at high speeds and result in a total loss of power which will be unsafe.

NHTSA ID
11761373
Incident
Mar 22, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-018

ENGINE

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

A26-018

ENGINE

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

AEBM08262026901

ENGINE

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

ATI&11132024906

ENGINE

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

ATI&10302024903

ENGINE

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

ATI&10162024904

ENGINE

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough condition. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda CR-V Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026520—
2025295057.8
2024854049.7
20231166153.8
2022824363.6
20211063357.2
2020Viewing875364.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.