RoadVitals

2020 Subaru Impreza

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
85
Latest Jun 24, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 29, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
2 injuries, 0 deaths reported

Overview

Our database contains 85 NHTSA owner-reported complaints for the 2020 Subaru Impreza, most frequently naming the visibility, brakes and electrical categories. 1 safety recall has been issued covering this model year; and 399 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility5670.0%
  • Brakes56.3%
  • Electrical45.0%
  • Airbags33.8%
  • Driver assistance33.8%
  • Engine33.8%
  • Interior & seats11.3%
  • Exterior lighting11.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V587000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jul 29, 2021
175,968 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc.Manufacturer number WRG-21View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 85
Electrical
Filed Jun 24, 2026
Fire reported

The electrical system failed and battery then exploded. The vehicle is behind held at a tow yard and has been inspected by allied insurance CPI of tower federal credit union. It is available to be inspected for the time being but will be scrapped soon. Both my safety and the safety of others was at risk- this occurred in a Wendy’s drive through near other vehicles, a building and of course people there in. There’s video footage of the incident taken by Wendy’s staff. The car stopped running as the fire caught- I ( the driver ) had to push the vehicle physically away from the building and cars and got away only one minute before it entirely exploded. Whether or not the problem has been confirmed or reproduced elsewhere is UNKNOWN. The fire was extinguished by firefighters and police did take a report as well. There was absolutely no warning that there was an issue prior - not even a hazard light- the only thing I noticed was my oil temp had begun to increase.

NHTSA ID
11746233
Incident
Jun 17, 2026
Visibility
Filed Apr 28, 2026

For the second year in a row my windshield has cracked. Nothing hit it, or happened to make it crack. Both cracks were long and coming from the bottom of the windshield under the passenger wiper blade. I noticed it today, 4/28/26 and the same thing happened in the beginning of April last year with the same circumstances (or lack thereof).

NHTSA ID
11734220
Incident
Apr 28, 2026
Visibility
Filed Feb 2, 2026

I HAVE NOW HAD 4 WINDSHIELDS CRACK AND BREAK AND NEED TO BE REPLACED. IT SEEMS LIKE EVERY TIME ONE LITTLE ROCK HITS THE WINDSHIELD BOOM ANOTHER FULL REPLACEMENT IS NEEDED. EVERY TIME I GO FOR A ROAD TRIP THIS KEEPS HAPPENING THE MUST BE A DEFECT WITH THE DESIGN OR TYPE OF GLASS USED FOR THE SUBARU IMPREZA 2020 MODELS.

NHTSA ID
11715092
Incident
Jan 30, 2026
Airbags
Filed Feb 1, 2026
Crash reported1 injury reported

I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumb

NHTSA ID
11714764
Incident
Jan 15, 2026
BrakesDriver assistance
Filed Sep 27, 2025

Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.

NHTSA ID
11690067
Incident
Aug 15, 2025
BrakesDriver assistance
Filed Sep 3, 2025

The Eye Sight warning system is activated occasionally and VDC is cut off. The dealer diagnosed code C1742, and recommended replacing the control unit due to a pressure sensor issue after measurement. The units are on back order, which indicates to me a wider spread problem. VDC units should not fail even after 10 years.

NHTSA ID
11684658
Incident
Aug 15, 2025
Engine
Filed May 29, 2025

White smoke mechanic claims oil mixed with the antifreeze. And stated that the engine needed to be replaced.

NHTSA ID
11663580
Incident
May 20, 2025
Filed Aug 14, 2024

The windshield spontaneously cracked while sitting in my driveway. Windshield had no chips, damage, etc. The weather has been in the upper 70's, so no inclement weather. Upon researching, I found that many other Subaru owners have had the same issue.

NHTSA ID
11608479
Incident
Aug 14, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

05-62-18R

STRUCTURE:BODY

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

SubaruNet Announcement (C

ELECTRICAL SYSTEM; POWER TRAIN

This Announcement provides diagnostic assistance for CVT issues.

16-158-26

POWER TRAIN

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.

15-308-23R

ELECTRICAL SYSTEM

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-132-20R

POWER TRAIN

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

16-154-25R

POWER TRAIN

This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Impreza by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2025500—
2024322057.5
2023420—
2022131050.9
2021142043.3
2020Viewing851043.5
20191945049.8
20181515050.8
20171257054.5
2016751043.2
2015772046.5
20141083055.2
20132494051.8
20122436154.1
20115714058.6
20104615053.3
200910315050.5
200817615051.6
2007689159.9
20065610152.4
2005756361.5
2004968460.2
2003626564.6
20022926458.8
2001113059.0
2000414052.4
1999224048.4
1998303044.1
1997303057.1
1996203056.7
1995464268.4
1994832—
1993333059.2
1990100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.