Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 386 NHTSA owner-reported complaints for the 2009 Honda CR-V. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 386 · page 1 of 16
Odometer Fraud. The contact purchased a 2009 HONDA CR-V. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 133,000 and at the time of running the VIN on carfax, it was discovered that the mileage was 314,000.
Car was assessed for recall related to service bulletin 23-032. Recall was performed, but the mechanic who performed the recall says the car is not repaired because the rear frame corrosion, as described in bulletin 23-032, is so severe that a large piece is missing from the rear frame. The mechanic says the repair as described in the bulletin is not enough to fix the car. The service bulletin remedy was only performed because the rear trailing arm bolts were able to be removed, but the car is still unsafe due to rear frame corrosion that Honda has admitted to as per the recall. The car is considered unsafe due to the frame damage and likely cannot pass state inspection. After calling Honda, Honda says the repair is complete even though the mechanic who performed the recall says the repair is not complete and the car is unsafe due to issues with rear frame corrosion that led to the recall in the first place. Honda is refusing to discuss the issue any further. A screenshot of the damaged part of the rear frame has been attached. This is part of a video taken by the mechanic who performed the recall. In this video the mechanic also states that “this is not a repair.” He also states that part of the damage is obscured by the brace that was attached to the frame, so the image provided does not show the full extent of the damage.
My front passenger seat weight sensor is faulty and shows as "OFF" when a large passenger is in the seat. An independent service center has scanned and confirmed the faulty sensor. I see CRV recalls for both the sensors and airbags, but my VIN does not return a result.
Steering gear is leaking
The contact owns a 2009 Honda CR-V. The contact stated while driving at approximately 15 MPH, the rear passenger’s side wheel started to feel abnormal on the roadway. No warning light was illuminated. The contact pulled over to the shoulder of the roadway and became aware that the rear passenger’s side wheel was sunken into the mud flap cover of the vehicle. The vehicle was towed to the residence and then to the local dealer the following day. The vehicle was diagnosed as unrepairable under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed of a possible buy-back. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
The contact owns a 2009 Honda CR-V. The contact stated the vehicle was repaired under an unknown recall by the previous owner. The vehicle was taken to a local independent mechanic for maintenance where it was noticed that the subframe was rusted past the L-bracket. The vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted past the L-bracket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
I contacted my local Honda dealer per the recall letter back in Summer of 2023. Dealer stated that rather than do the recall inspection , they would wait until they got a recall repair kit in so I didn’t have to make a possible 2 trips. The dealer stated they would contact me. It’s now April 15, 2024 and still haven’t been contacted yet.
The drivers side locks and unlocks by itself at random times, only way to stop it is to push the button, otherwise it will keep going.
The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle overheated and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
See attached document for complaint
Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our recall case number; I returned the call 9 times but had no further calls from Honda. On [XXX] the frame failed & the right rear tire nearly separately from the frame; the vehicle was towed to a Honda dealer in Colorado Springs & I informed both Vidmar Honda & American Honda that day of the structural failure. On Jan 12, 2024, Honda called & offered to repurchase the car (the caller was not aware that the vehicle had failed & was off the road); afterwards I received an email from Honda INFORMING US FOR THE FIRST TIME THAT OUR VEHICLE WAS UNSAFE & SHOULD NOT BE DRIVEN - 45 days after the structural failure, 84 days after the repair could not be made, and 7 months after we first tried to have the vehicle repaired. To date Honda has not made an offer in writing to repurchase the car; the GM of Vidmar showed us pictures of the car in Dec from [XXX] & said, "that's not good when you can see light coming from the other side [of the frame] " and "that's real swiss cheese there." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Brake pedal continues to be squishy, having to be pushed all the way down to the floor to stop, after having replaced the master cylinder and brake booster Twice, flushing and replacing brake fluid, clearing air out of the brake line multiple times! Dealer has no idea how to fix this. It’s defective brake system has been serviced multiple times by Honda dealer!
I took my 2009 Honda CRV in for a recall. In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could enter the rear frame through the rear frame drainage points. This could cause the rear trailing arm to come off. The dealership ended up attaching a bracket that is supposed to keep me safe. My problem is that the bracket is attached to a highly corroded area of my vehicle (as shown in the attached pictures) When I brought this up they only stated that as long as the one bolt was able to be replaced then that is all they are required to do. I feel that the bracket should at least be attached to solid metal. Also, now I have to have the bracket removed again so I can get the frame repaired (even though the recall specifically says the corrosion was caused by a design flaw that allows salt and dirt to get into the inner frame through rear frame drainage points). I feel that there should be more criteria to this recall than just one bolt because they are sending cars back on the road that are still unsafe.
I have a 2009 Honda CR-V that had a recall performed on 9/13/23. After the recall was performed the car is still not safe. But Honda is saying the car is safe even though it will not pass NYS inspection after the recall was performed. I first called Honda on 9-14-23 and they wanted documents from dealership saying it’s unsafe. On 9-18-23 the dealership put the car through NYS inspection and failed because of the area to do with the recall. Sent this information into honda. They didn’t get back to me until I called back. They went on to say the whole underside of car is bad which is not true. Then trailered car to 3 different shops. All 3 shops said the unsafe part is where the recall was performed. Sent this information into Honda and again they pushed me off basically saying not there problem. I have not driven the car since the recall has been performed. The person I spoke to at Honda went on to tell me they performed an inspection that meets NHTSA standards for the recall. But I’m wondering if it doesn’t meet NYS inspection standard how can they say it’s safe for me to drive ?
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was taken to the dealer where it remained. The vehicle was inspected, and it was determined that the rear subframe was damaged beyond repair due to extreme corrosion. The contact was informed by the dealer that a case would be opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that she would receive a call back however, the contact had not yet received the call back. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2009 Honda CR-V. The contact stated while driving 55 MPH, the vehicle started shaking and vibrating. The contact stated that the check engine warning light was illuminated. The vehicle had recently been repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was shaking and vibrating at various speeds. The vehicle was taken to the yearly State vehicle inspection and the state inspectors refused to complete the inspection due to the extreme corrosion and holes in the rear sub frame. The vehicle was then taken to another State Inspection station and the contact was informed that the vehicle would not pass the State Inspection. The contact called the manufacturer and a manufacturer inspection had been scheduled. The vehicle had not been repaired. The failure mileage was 157,034.
I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that Honda avoided acknowledging the problem so they would not have to cover repairs. The lawsuit settled and Honda agreed to repair these affected vehicles free of charge. The warranty on these vehicles was also extended from 3 to 6 years or 6 months from the date the settlement was reached. Honda also agreed to reimburse owners who had already paid for this malfunction. When I purchased this vehicle from this Honda dealership, this issue was never mentioned to me. Now I am saddled with this problem and I paid to get this fixed out of my own pocket. I went to this dealership last week for a different recall, I spoke to the supervisor,, he said that he didn't know anything about this. He was very rude. Currently the front passenger door and the right back passenger door are still not working and it locks and you can't open it unless you push the driver side. If there was an accident, I wouldn't be able to open those doors.
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the dealer advised the contact that the extent of the rust on the vehicle prevented the recall repair from being performed. The contact stated that the manufacturer made an offer to buy back the vehicle however, the contact believed that the offer was unreasonable. The manufacturer was made aware of the failure. The failure mileage was approximately 70,500. Parts distribution disconnect.
Went to dealership on 8/10/23 to get a recall fixed. The recall is for the rear frame brace corrosion due to deicing agents. The dealership said that that my car failed the test and declared the car unsafe and do not drive. No warning lights or symptoms. My safety was put at risk due to the fact the rear arm frame brace could’ve snapped while driving causing a potentially fatal accident.
Vehicle was taken in May to have the corrosion recall procedure completed. while at the dealership it failed the inspection and was told it would be bought back. After 10 weeks and many phone calls received an offer that was a slap in the face for an offer. representatives were dismissive in nature and dodged my questions. faced with either the option of accepting a low offer or spending money out of pocket to fix it personally was a terrible option. Dealer and Honda both refused to fix my vehicle even though the corrosion is not the issue at hand since the threads of the trailing arm were messed up by the dealership.
The contact owns a 2009 Honda CR-V. The contact stated that the fuel tank guard had separated. The contact stated upon inspecting the subframe, he noticed that the frame was severely corroded. The vehicle was taken to an independent mechanic, where it was diagnosed that the subframe needed to be replaced. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. The contact stated upon picking up the vehicle from the dealer, he noticed that the dealer had only installed a support brace as per the manufacturer's instructions and to repair the subframe as needed. The contact stated that the dealer advised that the subframe was severely corroded, however, the dealer stated that they had completed the recall repair as per the manufacturer's instructions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but had not provided any assistance. The vehicle was not repaired. The failure mileage was approximately 187,000. Parts distribution disconnect.
I am writing to express my concern about the quality of the Heavy Duty straps that accompanied the Yakima JayLow J-Cradle Rooftop Kayak Mount I purchased earlier this year. On July 3, 2023, I attempted to tighten the first strap I used with the mount. Unfortunately, the strap detached at the point of attachment to the buckle. I was fortunate that this happened while I was in my driveway, and no one was injured. However, had this failure occurred while I was driving, the potential consequences could have been disastrous. I contacted Yakima, but they were extremely slow to respond and seemed unconcerned even though I told signaled to them that I believed this issue could result in someone being seriously injured or dying. The specific component that failed was the Super Heavy Duty Strap. This strap has a buckle with a rubber jacket around it. The strap was sewn around the rubber instead of the metal of the buckle. The Yakima JayLow comes with two of these straps. I still the failed strap and a strap which I didn't tighten to failure, but is improperly manufactured. This put the safety of others at risk in that there is a high probability that kayaks attached with these straps (with this manufacturing defect) will fly off the vehicle. I am a mechanical engineer. I inspected it and reported it to the manufacturer. Again, they seemed unconcerned, but did send two new straps which were properly manufactured with the strap sewn around the buckle...instead of around the rubber buckle jacket. There were no warnings to the failure and it would be hard to expect/see the manufacturing defect. One doesn't expect a strap to break like this.
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the repair was attempted, but the vehicle was not repaired. The vehicle was declared undrivable by the dealer. The contact stated that the manufacturer had been contacted by the dealer and the manufacturer stated the vehicle was drivable. The dealer recommended that the contact not drive the vehicle and the vehicle was left at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 222,000. Parts distribution disconnect.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .