2012 Honda CR-V Interior & seats Problems

The contact owns a 2012 Honda CR-V. The contact stated that while driving at 30 MPH approaching a red light, the rear trailing arm detached from the tire. No warning lights were illuminated. The driver was able to dive to a parking lot. The vehicle was transported on a trailer by her father. The front door latch had become inoperable. The contact had to tie the door shut but was later repaired by her father. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 200,500.

NHTSA ID

11735871

Incident

Apr 22, 2026

Mileage

200,500 mi

the lever on my back right seat will not release seat down. Needed to put a large item in my car and ended up having to tie it to the roof instead and drive very slowly on the interstate since my seat would not go down. did not feel safe and want to get this figured out asap since I am a furniture dealer. I popped the plastic "cap" off to see what is causing the issue... part of the white plastic piece of the upper lever has snapped off and that is causing the lever to not catch and seat not go down. I have not taken it anywhere yet as I can see what the problem is and believe those plastic parts are not sold separately so I suspect I need a whole new lever. There were zero warning signs or messages, lever just did not release starting a couple days ago. Thanks

NHTSA ID

11546247

Incident

Sep 21, 2023

The second row seats do not release to lie flat. There are release latches in the rear and on the seats themselves, neither release.

NHTSA ID

11420485

Incident

Jun 10, 2021

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHEN THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE, THE DRIVER'S SIDE DOOR FAILED TO OPEN. IN ADDITION, THE KEY FOB FAILED TO ELECTRONICALLY OPEN THE DOOR. THE DEALER (LUNDGREN HONDA OF AUBURN, 163 WASHINGTON ST, AUBURN, MA 01501, (855) 230-0305) DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED. THE DEALER DID NOT MENTION IF THE KEY FOB AND A SECOND KEY NEEDED TO BE REPROGRAMMED. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. .*BF *JB

NHTSA ID

11141453

Incident

Feb 23, 2018

Mileage

53,000 mi

I WAS STOPPED IN TRAFFIC ABOUT 10 FEET BEHIND A VEHICLE AND REAR ENDED BY A CAR GOING AT LEAST 40 - 50 MPH. THE CRASH CAUSED MY CAR TO BE PUSHED INTO THE CAR IN FRONT OF ME. THERE WAS A SMALL AMOUNT OF DAMAGE TO THE FRONT OF MY CAR, BUT THERE WAS EXTENSIVE DAMAGE TO THE REAR OF MY CAR, PUSHING THE BACK SEATS INTO THE FRONT. MY CAR WAS TOTALED. NOT ONE AIRBAG DEPLOYED, THE DRIVERS SEAT BROKE AND MY SEATBELT DID NOT RESTRAIN ME AFTER THE INITIAL IMPACT CAUSING ME TO BE THROWN INTO THE PASSENGER SEAT AND KNOCKING ME OUT. THERE WERE NO PASSENGERS IN MY CAR.

NHTSA ID

10778221

Incident

Sep 25, 2015

Mileage

46,000 mi

THIS IS ABOUT NHTSA RECALL 12V-338, AND TO REPORT HONDA'S FAILURE TO REMEDY A DEFECT WITHIN 60 DAYS OF FIRST CONTACT WITH THE DEALER (HONDA OF ANNAPOLIS, 1720 WEST STREET, ANNAPOLIS, MD 21401). WE BROUGHT OUR 2102 HONDA CR-V TO HONDA OF ANNAPOLIS ON MARCH 22, 2013 FOR THE REPLACEMENT OF DRIVER'S AND PASSENGER'S DOOR LATCHES AND INNER HANDLES UNDER RECALL 12V-338. THE SERVICE ADVISOR STATED THAT NO PARTS WERE AVAILABLE, SO THE PARTS WOULD BE SPECIAL ORDERED AND WE WOULD BE CALLED WHEN THE PARTS WERE IN STOCK. WE NEVER RECEIVED ANY CALL. WE WENT TO HONDA OF ANNAPOLIS ON JUNE 27, 2013 FOR AN OIL CHANGE AND INQUIRED ABOUT THE RECALL PARTS, WHICH WERE THEN IN STOCK, AND THE RECALL WORK WAS PERFORMED. WHEN WE ASKED WHY WE HAD NOT BEEN CALLED ABOUT THE RECALL PARTS, NO ONE OFFERED ANY RATIONAL EXPLANATION, MUCH LESS ANY APOLOGY. LATER THAT DAY, WE WERE UNABLE TO LOCK THE CR-V, THE CAR ALARM WOULD GO OFF WHEN EITHER FRONT DOOR WAS OPENED, AND WE HAD TO TURN OFF THE ALARM BY PUTTING THE KEY IN THE IGNITION. WE RETURNED TO HONDA OF ANNAPOLIS THE FOLLOWING DAY TO HAVE THESE PROBLEMS FIXED. THUS, HONDA OF ANNAPOLIS MISSED YOUR 60 DAY REPAIR DEADLINE BY OVER 30 DAYS, AND THEN PERFORMED THE REPLACEMENT IN AN INCOMPETENT MANNER. IF WE HAD NOT GONE IN FOR THE OIL CHANGE, WE BELIEVE WE WOULD NEVER HAVE RECEIVED ANY CALL FROM THIS DEALER ABOUT COMPLETING THE RECALL. *TR

NHTSA ID

10533097

Incident

Jun 27, 2013

Mileage

7,057 mi

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE DOORS LOCKED, THE PASSENGER'S SIDE DOOR WAS STILL ABLE TO BE OPENED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS A SETTING AVAILABLE THAT WOULD REMEDY THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE CONTACT CHANGED THE SETTING BUT THE PASSENGER SIDE DOOR COULD STILL BE OPENED FROM THE INSIDE WITH THE DOORS LOCKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000.

NHTSA ID

10491018

Incident

Nov 5, 2012

Mileage

7,000 mi

THE FRONT PASSENGER SIDE SEAT HEATER OVER HEATED AND CAUGHT A TOTE BAG THAT WAS SITTING ON THE SEAT ON FIRE. ACCORDING TO THE USERS MANUAL THE BACK OF THE SEAT DOES NOT HAVE A HEATING ELEMENT DUE TO THE SIDE AIR BAG--MY CAR'S SEAT BACK DOES HEAT UP. IN FACT IT GETS VERY HOT. I STRONGLY BELIEVE THAT A DRIVERS SIDE SEAT BACK WAS INSTALLED ON THE PASSENGER SIDE--AND AS A RESULT I BELIEVE THAT MY AIRBAGS WOULD NOT HAVE FUNCTIONED PROPERLY IF NEEDED. HUGHES HONDA IN WARNER ROBINS GA CURRENTLY HAS POSSESSION OF THE VEHICLE AND ARE INVESTIGATING. *TR

NHTSA ID

10487816

Incident

Nov 28, 2012

Mileage

18,000 mi

BOTH FRONT SEAT HEADRESTS ARE TOO FAR FORWARD CAUSING NECK PAIN. PEOPLE ARE TURNING THEM AROUND CREATING AN UNSAFE CONDITION IF ACCIDENT OCCURS. CORRECT NECK REST ANGLE. *TR

NHTSA ID

10486664

Incident

Nov 1, 2012

Mileage

200 mi

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.

NHTSA ID

10477308

Incident

Jun 15, 2012

Mileage

600 mi

DUE TO RECALL LETTER OF INTERIOR FRONT DOOR LATCH AND FRONT PASSENGER DOOR LATCH NOT PROPERLY LATCHED, BROUGHT THE CAR TO HONDA OF SERRAMONTE TO HAVE IT FIXED. AFTER RETRIEVING MY CAR, I TESTED THE DOOR LATCH WHILE DRIVING, THE DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR

NHTSA ID

10476857

Incident

Sep 22, 2012

I WAS DRIVING MY 2012 HONDA CRV WHEN THE DOOR LOCKS STARTED GOING CRAZY THEN THE CAR ALARM STARTED GOING OFF THEN ME AND MY WIFE TRIED TO GET OUT AND THE DOOR WOULD NOT OPEN SO I DROVE THE 3 MONTH OLD CRV BACK TO THE DEALER AT SUNNYSIDE HONDA AND THEY WERE THE RUDEST PEOPLE ON EARTH I TOLD THEM WHAT HAPPENED AND THEY TRIED TO GET ME TO SING A PAPER THAT SAID I MIGHT HAVE TO PAY CAUSE IT MIGHT BE MY FAULT NOT WERE SORRY NOT ARE YOU GUYS OK NO JUST SING I SAID NO ASK FOR THE BOSS HE SAID SAME THING SO I ASK FOR HIS BOSS THE HEAD BOSS AT THE TIME NO SORRY NO ARE U OK WELL HE SAID YOU HAD A REMOTE STARTER PUT IN ITS AN AFTER MARKET ITS THERE FAULT CALL THEM I DIDN'T PUT IT IN VERY RUDE AND LEANING IN TURNS ME SO I SAID HONDA AT THE TIME I BOUGHT THE CRV SAD THEY WERE OUT OF FACTORY REMOTES AND REC-AMENDED THAT ONE IT WAS PUT ON THERE BEFORE I EVEN PICKED UP THE CAR FOR FIRST TIME NOW ME AND MY WIFE WAS TERRIFIED AND ALL THEY COULD DO IS GIVE US BULL NOT JUST SAY WOW IT A BRAND NEW CRV SORRY IT HAPPENED WELL CHECK IT OUT FINALLY AFTER THAT AND A LONG TIME LATTER THEY AGREED TO CHECK IT OUT AND SAID AFTER IT WAS CHECK OUT WELL WE REPLACED THE DOOR ACTUATOR BUT IF IT HAPPENS GAIN YOU NEED TO CALL THE REMOTE PEOPLE NO SORRY I LOVED HONDA BUT NOT NOW I AM LOOKING INTO A LAW SUITE. *TR

NHTSA ID

10467168

Incident

Jul 3, 2012

Mileage

4,385 mi

2012 HONDA CR-V HEADREST - WHEN SITTING WITH MY BACK COMPLETELY AGAINST THE CAR SEAT, THE TOP PART OF THE HEADREST IS PITCHED FORWARD AT SUCH AN ANGLE THAT IT FORCES MY HEAD FORWARD REGARDLESS OF THE HEIGHT OF PLACEMENT. IN ORDER TO CORRECTLY ALIGN MY HEAD WITH MY SPINE WHILE DRIVING, I HAVE TO SIT FORWARD. THIS IS NOT A FEASIBLE POSITION. I AM 5'10" TALL AND I ALREADY SUFFER FROM CERVICAL SPINE PROBLEMS WITHOUT THIS HEADREST CREATING MORE!!! I DID NOT REALIZE THE SITUATION WITH THE HEADREST UNTIL I'D HAD THE VEHICLE FOR ABOUT A WEEK. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 ON MARCH 2, 2012 AT APPROXIMATELY 12:50 PM E.S.T. TO COMPLAIN. THEIR REPRESENTATIVE TOLD ME SHE WOULD MAKE A NOTE OF MY COMPLAINT AND PASS IT ON TO THE DESIGN TEAM. SHE STATED THAT NOTHING COULD BE DONE AT THIS TIME TO FIX IT. THE ONLY SOLUTION I COULD FIND WAS TO TURN THE HEADREST AROUND AND ATTACH A CUSHION TO IT IN CASE OF AN ACCIDENT. THESE HEADRESTS MAY HAVE BEEN DESIGNED TO FIT CURRENT SAFETY MEASURES, BUT ONE SIDE DOES NOT FIT ALL!! *TR

NHTSA ID

10450866

Incident

Feb 17, 2012