2013 Honda CR-V Visibility Problems

THE HEATER CORE IS CLOGGED AND NEEDS TO BE FLUSHED IN ACCORDANCE WITH TSB 14-063. GETTING THE CRV TO OPERATING TEMPERATURE AND DRIVING HUNDREDS OF MILES HAS NO AFFECT GETTING HEAT. THE LACK OF HEAT POSES A SIGNIFICANT SAFETY HAZARD DUE TO EXTREME FREEZING TEMPERATURES AND WINDSHIELD DEFROSTING. IT MAKES IT NEAR IMPOSSIBLE TO DEFROST THE WINDSHIELD WHILE LEAVING ALL OCCUPANTS INSIDE THE VEHICLE FROZEN. THIS KNOWN HEATER CORE PROBLEM IS NOT COVERED UNDER HONDA NEW VEHICLE LIMITED WARRANTY.

NHTSA ID

11060780

Incident

Jan 3, 2018

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THE SUN ROOF'S GLASS EXPLODED INTO THE SHADE OF THE SUN ROOF. THE VEHICLE WAS TAKEN TO DCH GARDINA HONDA IN GARDINA, CALIFORNIA (15541 WESTERN AVENUE, 90249). THE DEALER STATED THAT A ROCK MAY HAVE BEEN THE SOURCE OF THE FAILURE AND THEY WERE NOT RESPONSIBLE FOR THE REPAIR. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,967.

NHTSA ID

11033851

Incident

Mar 29, 2016

Mileage

7,967 mi

PASSENGER SIDE HAS HEAT, WHILE NO HEAT ON DRIVER SIDE OF VEHICLE. THE 2013 HONDA CRV HAS LESS THAN 24K MILES AND IS ALREADY HAVING A PLUGGED/FAULTY HEATING CORE. THESE PROBLEMS SHOULD NOT BE MANIFESTING TILL MUCH LATER IN A CARS LIFE. THE BIGGEST PROBLEM IS THAT I LIVE IN A COOL STATE DURING THE WINTER AND THE WINDSHIELD IS FROSTING UP WHILE DRIVING CAUSING SIGNIFICANT VISIBILITY LOSS. *TR

NHTSA ID

10947787

Incident

Jan 2, 2017

DEFROSTER AND VENT HEAT DOES NOT HEAT PROPERLY ON THE DRIVERS SIDE, PASSENGER SIDE WORKS NORMALLY. LACK OF PROPER FUNCTION CAUSES WIND SHIELD TO FOG AND OBSTRUCT VISION. HONDA DEALER SAYS HEATER CORE IS PARTIALLY BLOCKED CAUSING THIS ISSUE. DEALER SAYS THERE IS A TECH BULLETIN ABOUT THIS ISSUE. THERE IS NOT A RECALL ON THIS MODEL, BUT IT IS A KNOW PROBLEM ON SOME CR-VS.

NHTSA ID

10947777

Incident

Jan 7, 2017

Mileage

2 mi

RE: TSB 14-063 THE HEATING/DEFROST SYSTEM IN MY HONDA WILL ONLY BLOW HOT AIR ON THE PASSENGER SIDE. THIS MAKES IT UNSAFE TO DRIVE AS I CANNOT KEEP MY WINDSHIELD CLEAR. I LIVE IN A COLD ENVIRONMENT AND COMMUTE. I ALSO CANNOT STAY WARM AS THE OPERATOR OF THE VEHICLE ESPECIALLY NOW (JANUARY) WE FREQUENTLY EXPERIENCE TEMPERATURES OF -8 OR LOWER. I HAVE ALSO LEARNED THAT THIS ISA COMMON HONDA PROBLEM AND HAS OCCURRED IN MY VEHICLE AT 40K MILES. THIS IS DEFINITELY A SAFETY ISSUE THAT HONDA NEEDS TO RESOLVE. YESTERDAY WHILE DRIVING ONLY 60 MILES MY FEET BECAME SO COLD THEY BECAME NUMB AND MADE OPERATING THE VEHICLE DIFFICULT. *TR

NHTSA ID

10940395

Incident

Jan 2, 2017

Mileage

40 mi

BOUGHT CAR FALL 2015 W/21000 MILES. FIRST VERY COLD DAY (BELOW 0 F), I NOTICED THE HEATING SYSTEM AS WELL AS DEFROST BARELY WORKED AFTER DRIVING 8 MILES ON A COUNTRY ROAD. THIS REPEATED ITSELF SEVERAL MORE TIMES BEFORE I DISCOVERED TSB 14-063 WHERE THEY DISCOVERED SAND HAD BEEN INADEQUATELY WASHED FROM THE BLOCKS AFTER THE CASTING PROCESS WAS COMPLETED. IT THEN SETTLED IN THE HEATER CORE BLOCKING THE SYSTEM FROM ADEQUATE DEFROST AND HEAT. MY DEALER APP'T WAS DISAPPOINTING IN THAT THEY ESSENTIALLY TOLD ME I WAS LYING AND NOTHING WAS WRONG WITH THE SYSTEM. THEY CLAIMED THE TEMP PROBES SHOWED A 1/10 DEGREE BETWEEN THE 2 VENTS - OF COURSE, I NEVER SAW THE RESULTS. MY WARRANTY EXPIRES IN LESS THAN A MONTH WHEN IT WILL THEN BE MY RESPONSIBILITY TO FLUSH IT MYSELF OR PAY THEM TO DO IT !! IT'S NOW SPRING SO I FEEL THAT WAITING FOR A RECALL COULD POSSIBLY PUT ME IN JEOPARDY AS VISIBILITY DURING COLD WEATHER WILL BE AND HAS BEEN AN ISSUE. I HAVE A COPY OF THE TSB AND SEE IT'S SUPPOSEDLY A 3 12 HR OBLIGATION, BUT THE FLAT RATE THEY SHOW IS 1.1 HOURS WHICH ENCOURAGES THEIR TECHS TO DO HAPHAZARD WORK. DEALER WAS BUERKLE HONDA, ST PAUL,MN AND MY APP'T WAS IN EARLY JANUARY 2016.

NHTSA ID

10855257

Incident

Dec 20, 2015

Mileage

23,000 mi

THE WEATHER TURNED FRIGID AFTER A UNUSUAL WARM SPELL. AS WE WERE DRIVING DOWN THE ROAD WE STARTED TO GET SOME PRECIPITATION ON THE WIND SHIELD THAT THE DRIVERS SIDE DEFROSTER WAS UNABLE TO KEEP THE DRIVER SIDE WINDSHIELD SAFELY CLEAR. HAD TO PULL OVER SEVERAL TIMES TO MANUALLY CLEAR THE WINDSHIELD. ALSO THERE WAS VIRTUALLY NO HEAT ON THE DRIVER SIDE OF THE VEHICLE. WE TOOK THE VEHICLE INTO THE DEALER WE BOUGHT IT FROM NEW. THEY TOLD US THE DRIVER SIDE HEATER CORE WAS PLUGGED. I WAS ASTONISHED AS TO THE LOW MILEAGE ON THE VEHICLE (15,659), AND IT BEING OUT OF WARRANTY BY 2 WEEKS. I BELIEVE THIS IS A DANGEROUS CONDITION BECAUSE OF THE RAPID RATE AT WHICH IT OCCURS. IMAGINE THIS HAPPENING EVERY 12-15K MILES. APPARENTLY AFTER SEARCHING ON LINE I FOUND THIS TO BE AN ONGOING PROBLEM WITH CERTAIN 2012-2013 MODELS. HONDA ALSO HAS A BULLETIN OUT ON HOW TO TEMPORARILY REPAIR THIS DESIGN FLAW. (BULLETIN #14-063). I KNOW HEATER CORES CAN PLUG UP WITHOUT THE PROPER MAINTENANCE AND CONSIDERABLE MILEAGE ON THE VEHICLE. THIS IN MY OPINION IS A SAFETY HAZARD DUE TO THE FEW MILES DRIVEN BEFORE THIS CAN OCCUR.

NHTSA ID

10825682

Incident

Jan 9, 2016

Mileage

15,600 mi

A RODENT BUILT A NEST IN THE BLOWER MOTOR OF OUR 2013 HONDA CR-V. THE RODENT NEST AFFECTED THE OPERATION OF THE MOTOR, AND CAUSED RODENT CONTAMINATED AIR TO BE CIRCULATED THROUGHOUT THE CABIN. THIS HEALTH HAZARD COULD HAVE BEEN AVOIDED BY INSTALLING SCREENING THAT WOULD PREVENT RODENTS FROM ENTERING THE BLOWER MOTOR. THE SCREENING IS TECHNOLOGICALLY AND ECONOMICALLY FEASIBLE FOR HONDA MOTOR COMPANY, LTD. ("HONDA"). IN ADDITION TO THE SAFETY HAZARD, HONDA REFUSES TO COVER, UNDER WARRANTY, SERVICE AND REPAIRS FOR BLOWER MOTOR DAMAGE CAUSED BY INFILTRATING RODENTS DESPITE THE DESIGN DEFECT. AFTER REVIEWING COMPLAINTS AVAILABLE ON THE INTERNET, IT APPEARS THAT THERE ARE MANY CONSUMERS THAT HAVE BEEN SIMILARLY AFFECTING BY THE DESIGN DEFECT, AND BY HONDA'S UNWILLINGNESS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

NHTSA ID

10702224

Incident

Mar 20, 2015

Mileage

22,000 mi

THE HEATER SEEMS TO BE OVERHEATING AND MELTING MY VENTS. I HAVE TAKEN IT TO HONDA, AND THEY STATED THAT IT WAS IMPOSSIBLE FOR A HEATER TO GET THAT HOT. THE HEATER IS SO HOT THAT YOU CANNOT TOUCH THE VENTS IF THE HEATER IS TURNED ON, YOU HAVE TO WAIT 2-4 MINUTES AFTER TURNING IT OFF BEFORE YOU CAN TOUCH THE VENTS. I COMPLAINED ABOUT THE VENTS MELTING, AND THEY SAID THAT IT MUST HAVE BEEN SOMETHING I DID TO MAKE IT HAPPEN, AND WILL NOT REPLACE THE VENTS OR CHECK THE HEATER UNTIL I FIGURE OUT WHAT HAPPENED TO THE VENTS. *TR

NHTSA ID

10583463

Incident

Apr 1, 2014

Mileage

19,000 mi

DRIVING THE CAR DAY AFTER SNOW STORM. WIND SHIELD/REAR WINDOW COVERED WITH HEAVY LAYER OF SALT/DIRT. NO FLUID WOULD COME OUT OF WINDSHIELD WASHER NOZZLES/REAR WINDOW NOZZLES. WINDSHIELD WAS COVERED WITH SO MUCH SALT THAT DRIVING VISIBILITY WAS VERY LIMITED. THE NOZZLES WORKED BRIEFLY AFTER THE CAR WAS EXPOSED TO SUNLIGHT. ONCE THE SUN WENT DOWN, THE NOZZLES NO LONGER WORKED. THE WINDSHIELD WASHER FLUID/LINE APPEARED TO BE FROZEN. IT HAS BEEN VERY COLD WHERE WE LIVE AND 5 DAYS LATER NO WINDSHIELD/REAR WINDOW WASHER FLUID WILL SPRAY OUT OF NOZZLES.THIS IS VERY UNSAFE AND MAKES DRIVING VISIBILITY VERY DANGEROUS. THE AMOUNT OF SALT ON BOTH THE WIND SHIELD AND REAR WINDOW IS EXCESSIVE. THE WINDOWS ARE WHITE. HOW DOES HONDA PLAN TO FIX THIS PROBLEM??? I PLAN TO CONTACT HONDA DEALER SHIP THIS WEEK. *TR

NHTSA ID

10561536

Incident

Jan 22, 2014

Mileage

20,000 mi

I WAS DRIVING HOME ON A MAJOR ROAD (NOT A SMALL BACK ROAD) WHEN I HEARD A SOUND LIKE A GUNSHOT. I IMMEDIATELY PULLED OVER AND FOUND THAT THERE WAS A LARGE HOLE IN MY SUNROOF, WITH SPIDERWEB CRACKING COMING OUT FROM THE HOLE. THE GLASS WAS FLEXED UPWARDS AND CREATED A DOME-LIKE EFFECT. I CONTINUED TO DRIVE THE 2 HOURS HOME AND IMMEDIATELY WENT TO A LOCAL HONDA DEALERSHIP. THE SERVICE MAN TOOK PICTURES AND PROCEEDED TO TELL ME THAT IF SOMETHING HAD FALLEN ONTO THE SUNROOF, THE GLASS WOULD'VE CRASHED INTO THE CAR, NOT FLEXED UP AND OUT LIKE MINE DID. A FEW DAYS LATER, THE SERVICE MAN CALLED AND SAID AFTER SENDING HONDA THE PICTURES, THEY DECIDED I MUST'VE DAMAGED THE SUNROOF SOMEHOW, CAUSING IT TO CRACK, MEANING HONDA WOULD NOT TAKE RESPONSIBILITY FOR IT. I THEN PROCEEDED TO CALL THE DEALERSHIP WHERE I BOUGHT THE BRAND NEW CAR 6 MONTHS AGO. IN TALKING TO THE SALES MANAGER, HE TOLD ME THAT IF I WAS DRIVING DOWN THE HIGHWAY, IT WOULD BE NEAR IMPOSSIBLE FOR SOMETHING TO FALL ON MY SUNROOF TO CAUSE A DAMAGE. IT WOULD'VE HIT MY WINDSHIELD, OR JUST FLOWN OVER MY CAR. HE SAID THERE WAS NOTHING HE COULD DO AND I COULD CALL HONDA DIRECTLY. I DID. MY CASE REPRESENTATIVE PROCEEDED TO "LOOK INTO IT", WHICH ENTAILED A MUMBLING MAN TELLING ME HE MAY OR MAY NOT GET BACK TO MY CLAIM BY JANUARY 21ST. WHEN I HEARD BACK FROM THEM, HE HAD CALLED THE FIRST DEALERSHIP AND THEN REPORTED THAT THEY FELT LIKE THERE WAS DAMAGE TO THE SUNROOF, MEANING HONDA STILL WOULDN'T TAKE RESPONSIBILITY. HONDA HAS JERKED ME AROUND FROM PERSON TO PERSON, WHILE HAVING ME DRIVE AROUND IN MY NEW CAR WITH A GAPING HOLE IN THE SUNROOF THAT IS SHATTERING GLASS EVERY TIME I DRIVE IT. THEIR SERVICE MEN HAVE TOLD ME ONE THING, AND THE CORPORATION AS A WHOLE IS SAYING SOMETHING ELSE. AFTER A QUICK WEB-SEARCH, THERE HAVE BEEN MANY OTHER INSTANCES OF THIS HAPPENING ON HONDAS, AND THEY ARE REFUSING TO TAKE RESPONSIBILITY. *TR

NHTSA ID

10559091

Incident

Jan 2, 2014

Mileage

13,000 mi

I BOUGHT A 2013 HONDA CR-V VEHICLE A FEW MONTHS AGO. I HAVE NOTICE THAT THE SUN VISORS ARE TOO SHORT. I HAD TO COME TO A COMPLETE STOP SEVERAL TIMES AT SUN RISE AND SUN SET BECAUSE I WAS BLINDED BY THE SUN. I HAVE OWNED A HONDA VAN AND A TOYOTA CARE AND NEVER HAD THIS PROBLEM WHERE I LIVE. I CALLED THE HONDA DEALER IN FRANKFORT, KY AND THEY SAID NO ONE ELSE WAS HAVING THE PROBLEM. I CALL HONDA CUSTOMER SERVICE (NATION WIDE) AND THEY SAID NO ONE HAD REPORTED THE PROBLEM AND WANTED ME TO GO BACK TO THE DEALER IN FRANKFORT. I WENT ON THE INTERNET AND FOUND OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND TRIED TO USE AFTER MARKET SOLUTION WHICH IS A VISOR EXTENDER. I AM 5' 8" TALL. I WOULD NEED TO BE OVER 6 FEET IN ORDER FOR THE VISORS TO BE EFFECTIVE. IT EITHER A LOW SEAT PROBLEM OR A VISOR PROBLEM. YOU DON'T NOTICE THIS WHEN YOU FIRST DRIVE THE CAR. I WOULD NOT HAVE BOUGHT THE CAR IF I KNEW ABOUT THIS PROBLEM. THIS IS DEFINITELY A HAZARD THAT SHOULD BE CHECKED OUT. *TR

NHTSA ID

10556629

Incident

Dec 18, 2013

Mileage

3,822 mi

THE WINDSHIELD WASHER ON THIS VEHICLE AND MY DAUGHTER'S SIMILAR CAR ARE A DEFECTIVE DESIGN. THEY DO NOT WORK IN THE COLD. ALSO THE WIPERS ARE INEFFECTIVE. THIS LEADS TO UNSAFE DRIVING CONDITIONS. *TR

NHTSA ID

10556435

Incident

Dec 17, 2013

Mileage

5,200 mi

BOTH THE DRIVER AND PASSENGER VISORS WHEN FLIPPED AGAINST THE WINDSHIELD WILL NOT STAY THERE BUT MOVE OUT OF POSITION AND DROOP VERTICALLY. BECOMES A REAL ANNOYANCE WHEN DRIVING TOWARDS THE SUN DURING SUNRISE OR SUNSET. VISITED HONDA DEALER AND THEY ACKNOWLEDGED NO FIX FOR THIS ISSUE.

NHTSA ID

10544950

Incident

Sep 23, 2013

Mileage

4,717 mi

ON ALL 2013 CR-VS THE WINDSHIELD SIDE TRIM STRIPS ARE NOT CLOSE TO THE WINDSHIELD, ALLOWING A WATER-DAM EFFECT DURING A RAIN STORM. IN PRIOR YEARS, THE TRIM DETAIL WAS DIFFERENT. ON 2013 MODEL YEARS, THE TRIM STARTS 1/16" AWAY FROM THE WINDSHIELD AT THE TOP, BUT INCREASES TO 1/2" AT THE BOTTOM. ADDITIONALLY, THE DEPTH OF THE CHANNEL UNDER THE TRIM STRIP IS 1/2" OR GREATER. AT SPEED DURING A STORM, WHEN THE WIPER SWEEPS RAIN IN THE LEFTWARD ARC, IT IS NOT EJECTED ENTIRELY FROM THE WINDSCREEN, BUT IS "STORED" UNDER THE TRIM STRIP. WHEN THE WIPER STARTS ITS RIGHT-SWING, THE "STORED" WATER IS PULLED FROM ITS CHANNEL, THEREBY CREATING A SHEET OF WATER ON THE WINDSHIELD WHICH MAKES VISIBILITY NEGLIGIBLE. THIS, OF COURSE, ONLY HAPPENS ON THE DRIVER SIDE. THE SUDDEN AND DRAMATIC LOSS OF VISIBILITY IS A FRIGHTENING SAFETY THREAT. I AM TURNING MY NEW CR-V BACK TO THE DEALER, AND REFUSE TO PAY FOR SUCH AN UNSAFE VEHICLE. *TR

NHTSA ID

10511323

Incident

May 1, 2013

Mileage

150 mi

AFTER TAKING OUR NEW HONDA CRV ON ITS FIRST SHORT TRIP - MOSTLY HIGHWAY DRIVING, I BEGAN TO REALIZE THAT ON FREEWAY DRIVING THERE WAS A CONSTANT VISUAL DISTRACTION WITH THE DRIVERS-SIDE DOOR REAR MIRROR. MAINLY DUE TO THE "SPLIT" FROM THE DESIGN OF THE MIRROR. IT CAUSES A VISUAL IMPAIRMENT TO MY PERIPHERAL VISION, GIVING A FALSE SENSE OF PASSING CARS COMING" TOO CLOSE" TO THE VEHICLE AS THEY PASS TO THE RIGHT (FREEWAY DRIVING). THIS OCCURRED MULTIPLE TIMES ABOUT 5 TIMES IN A 120 MILE DRIVE. AT ONE POINT, A CAR COMING UP ALONG MY DRIVER'S SIDE FELT SO CLOSE I SWERVED INTO THE EMERGENCY LANE. WHILE AT THE SERVICE DEPARTMENT I ASKED ABOUT THE DRIVER'S MIRROR, IF THIS IS NORMAL FOR THE MIRROR TO HAVE THE "SPLIT" ON IT., THEY CHECKED INTO IT AND SAID THAT IT WAS. I ASKED IF IT COULD BE SWITCHED OUT FOR A "NON-SPLIT" MIRROR AND WAS TOLD IT COULD NOT. I JUST FEEL THIS MIRROR HAS A POTENTIAL DANGEROUS VISUAL FLAW AND SHOULD BE REPORTED FOR REVIEW. *TR

NHTSA ID

10510772

Incident

Apr 17, 2013

Mileage

1,075 mi

TL* THE CONTACT OWNS A 2013 HONDA CR-V. THE CONTACT STATED THAT THE MAGNIFICATION OF THE DRIVER'S SIDE MIRROR WAS TOO HIGH AND CAUSED AN UNCLEAR SIGHT OF ONCOMING TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE FOR THE REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. A CLAIM WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 23. THE CURRENT MILEAGE WAS 2,000.

NHTSA ID

10505799

Incident

Jan 16, 2013

Mileage

23 mi