Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest May 29, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 668 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 33, in the owner's own words
CHRONOLOGY OF CASCADING VEHICLE SAFETY FAILURES VIN [XXX] Vehicle 2015 Honda CR-V. 1 STRUCTURAL BODY FRAME DEFECT. Vehicle has a chronic upper body structural alignment defect allowing massive water intrusion to bypass factory headliner and moonroof seals. Multiple consecutive factory OEM headliners have been destroyed by water logging, proving the upper tracking architecture is permanently warped and cannot maintain an environmental seal. 2 ELECTRICAL FAILURE ENGINE STALL HAZARD. Saturated water tracking through the upper frame has migrated into primary engine bay electrical lines. This chronic moisture caused a severe short circuit that fried the vehicle alternator, voltage regulator, and primary battery requiring emergency replacement. This infrastructure breakdown creates an imminent safety risk of sudden loss of vehicle charging power and dangerous engine stalling while operating at highway speeds. 3 ADAS INFRASTRUCTURE FAILURES. Moisture migration has breached the primary dashboard wire harnesses causing active continuous power dropouts and glitching across the center infotainment screen and main driver instrument display interface, blinding the operator to speedometers and critical crash avoidance alerts. 4 AIRBAG HAZARDS ACTIVE BIOHAZARD. Saturated water tracking down internal pillars runs directly over Side Curtain Airbag modules and electronic connectors, risking sensor corrosion. Cabin flooding has saturated seating foam, endangering electronic Occupant Classification Sensors OCS that regulate passenger airbag deployment forces. Unremediated moisture left toxic mold spores festering beneath the seating infrastructure, causing severe respiratory irritation to occupants. REPAIR STATUS. Unresolved safety defect. Repair networks failed to remediate structural hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11740946
Incident
Jan 5, 2023
Body & structure
Filed Nov 21, 2025
Vehicle unlocks if you approach it, all doors unlock without using the keyfob or putting your hand into the drivers or front passengers door handle. This happens with both keyfobs. Fresh batteries are in both keyfobs.
NHTSA ID
11700896
Incident
Nov 1, 2025
Body & structure
Filed May 29, 2025
MY BATTERY KEEPS RUNNING DOWN, EVEN AFTER I HAD IT REPLACED BY AAA. TOOK IT TO KINGSPORT HONDA AND HAD IT CHECKED OUT. THEY SAID IT WAS THE DRIVER SIDE DOOR HANDLE THAT WAS DRAWING DOWN THE BATTERY. THEY ALREADY KNEW WHAT THE PROBLEM WAS, BUT TO MAKE SURE THEY PUT A METER ON IT. THE HANDEL HAS GOTTEN SO HOT IT HAS VISIBALY DAMAGED THE INSIDE DOOR PANEL. THEY ONLY WANT 795.00 TO REPLACE THE HANDLE. SOUNDS LIKE A MANUFACTURING PROBLEM. THIS IS VERY UNSAFE
NHTSA ID
11663829
Incident
May 28, 2025
Body & structure
Filed Dec 27, 2024
Paint is starting to peel from the lower edge of the upper sill of the lift gate.
NHTSA ID
11632778
Incident
Apr 6, 2024
Body & structure
Filed Jan 15, 2024
UNKNOWN
NHTSA ID
11565517
Incident
Jan 15, 2024
Body & structure
Filed Apr 5, 2022
While driving during clear weather and around no highway overpasses, the sunroof on our Honda CRV spontaneously shattered. No evidence of an object or projectile were found.
NHTSA ID
11459732
Incident
Apr 4, 2022
Body & structure
Filed Aug 1, 2020
DOOR LOCK ACTUATOR FOR THE PASSENGER SIDE REAR DOOR BINDS WHICH MAKES IT DIFFICULT TO MANUALLY UNLOCK THE DOOR FROM THE INSIDE. THIS IS AN ONGOING PROBLEM. IT WAS REPORTED TO SCOTT ROBINSON HONDA IN ON 8/15/15 AND AGAIN ON 3/4/2016. THEY REFUSED TO ACKNOWLEDGE THE PROBLEM CLAIMING THEY COULD NOT DUPLICATE IT. THE VEHICLE WAS TAKEN TO DCH HONDA ON 7/16/20, THE PROBLEM WAS ACKNOWLEDGED BY THEM. A CLAIM WAS SET UP WITH HONDA CUSTOMER SERVICE, CLAIM NUMBER 11441768. HONDA IS NOW REFUSING TO PAY. THIS IS A SAFETY ISSUE AS A PASSENGER SITTING IN THE BACK MAY NOT BE ABLE TO MANUALLY UNLOCK THE DOOR IN ORDER TO EXIT THE VEHICLE.
NHTSA ID
11342634
Incident
Aug 15, 2015
Mileage
19,672 mi
Body & structureDriver assistance
Filed Aug 2, 2019
Crash reported
HAS THERE BEEN ANY PROBLEMS WITH ACCELERATION ON HONDA CRV ESPECIALLY 2015. I RECENTLY HAD A PROBLEM WITH MINE. WHILE PARKING IN A SPACE, THE GAS PEDAL TOOK OFF AND I RAN INTO A ANOTHER PARKED CAR.
NHTSA ID
11241279
Incident
Jul 27, 2019
Mileage
14,000 mi
Body & structure
Filed Sep 27, 2018
TL* THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT THE LIFTGATE INTERMITTENTLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HENDRICK HONDA EASLEY (4609 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, 864-236-4187), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 21,236. *TT CONSUMER STATED CAR IS BEING CURRENTLY LOOKED AT BY BREAKAWAY HONDA AND CANNOT FIURE OUT THE PROBLEM. UPDATED 11/30/18*JB
NHTSA ID
11131944
Incident
Dec 1, 2017
Mileage
21,236 mi
Body & structure
Filed Jan 20, 2018
THE EXTERIOR REAR LIFT GATE DOOR SWITCH SWITCH DOES NOT OPERATE PROPERLY IN COLD WEATHER CONDITIONS (BELOW APPROX. 30 DEGREES F.). IN THE EVENT OF AN EMERGENCY IN COLD CONDITIONS THE REAR GATE CANNOT BE OPENED FROM THE OUTSIDE. THERE IS ALSO NO EASY WAY TO OPEN THE GATE FROM THE INSIDE QUICKLY.
NHTSA ID
11063858
Incident
Dec 27, 2017
Body & structure
Filed Jan 3, 2018
THE SUNROOF SHATTERED. WE COULD HEAR NOISES WHILE DRIVING AS IF ICE WAS SLIDING OFF THE ROOF. EARLIER, WE THOUGH NUTS WERE HITTING THE ROOF. IN RETROSPECT, IT HAD TO BE PIECES OF THE SUNROOF AS WE WERE IN SOUTHERN LOUISIANA. NO PEOPLE WERE ON OVERHEADS OR TRAFFIC AROUND US.
NHTSA ID
11058254
Incident
Dec 19, 2017
Mileage
55,800 mi
Body & structure
Filed Dec 28, 2017
2015 HONDA CR-V SEVERE VIBRATIONS FELT IN VEHICLE WHILE IN DRIVE- IDLE (STOP LIGHTS, SIGNS, SITTING IN DRIVEWAY) OR SLOW SPEEDS. SO SEVERE CAUSING HEADACHES AND NAUSEA. ALSO, EXTREMELY UNCOMFORTABLE FOR A FEMALE TO SIT ON WHILE THAT INTENSE. IN A BAD WAY. TOOK TO PRIORITY CHESAPEAKE IN VIRGINIA FOUR SEPARATE TIMES, WHERE THE FOURTH TIME BOTH THE DEALERSHIP AND AMERICAN HONDA REFUSED ANY ASSISTANCE IN THE FIX. THEY ADMITTED THIS WAS NOTICED IN THE 2015 MODEL, AND IS NORMAL FOR THE 2015 CR-V (ALBEIT NO OTHER CR-V HAS THESE ISSUES). BOTH AMERICAN HONDA AND DEALERSHIP REFUSE TO ACCEPT ANY RESPONSIBILITY AND REFUSE ANY ASSISTANCE IN REACHING A SOLUTION.
NHTSA ID
11057056
Incident
Mar 1, 2017
Mileage
36,000 mi
AirbagsBody & structureSeat belts
Filed Sep 9, 2016
Crash reported1 injury reported
THE CRV WAS INVOLVED IN A LARGE ACCIDENT AND THE LEFT FRONT LOWER FRAME RAIL IS CRUSHED FROM A HEAD ON COLLISION. THE LEFT AIR BAG DID NOT DEPLOY NOR THE SEATBELT LOCK UP CAUSING A MINOR INJURY TO THE DRIVER. HONDA USA WAS CONTACTED BUT REFUSED TO SEND AN ENGINEER TO INSPECT THE CAR.
NHTSA ID
10904988
Incident
Aug 24, 2016
Mileage
11,000 mi
Body & structure
Filed Sep 6, 2016
TL* THE CONTACT OWNS A 2015 HONDA CR-V. AFTER EXITING THE VEHICLE AFTER PARKING IT IN A GARAGE, IT CONTINUED TO RUN WHILE IDLING. AS A RESULT, CARBON MONOXIDE FILLED THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT AND HIS SPOUSE WENT TO THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,000. THE CONSUMER STATED THE VEHICLE WAS ACCIDENTALLY LEFT RUNNING., DUE TO THE VEHICLE BEING EQUIPPED WITH PUSH START. UPDATED 11/08/16.*JB
NHTSA ID
10903814
Incident
Sep 1, 2016
Mileage
14,000 mi
Body & structureElectrical
Filed Aug 17, 2016
TL* THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT HIS VEHICLE WAS EQUIPPED WITH A KEYLESS IGNITION. THE CONTACT STATED THAT HE CAME HOME AND PARKED THE VEHICLE IN HIS GARAGE AND LEFT. THE CONTACT STATED THAT WHEN HE CAME BACK AFTER ONE HOUR AND FIFTEEN MINUTES, THE ENGINE WAS STILL RUNNING, CAUSING THE GARAGE TO BECOME HOT, WITH TEMPERATURE OF ABOUT 110 DEGREES. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. ...UPDATED 09/20/16 *BF THE CONSUMER STATED HE AUTOMATICALLY LEFT THE VEHICLE RUNNING AND THE MANUFACTURER SHOULD HAVE A TIME PERIOD AFTER WHICH THE ENGINE SHUTS OF AUTOMATICALLY. HONDA INFORMED HIM, THEY DO NOT HAVE THAT FEATURE. UPDATED 09/26/16.*JB
NHTSA ID
10896614
Incident
Jun 27, 2016
Mileage
8,000 mi
Body & structureEngine
Filed Nov 23, 2015
VIBRATION/SHUDDER/LOW RPM'S. NOTICED 2 DAYS AFTER DRIVING THE CAR HOME FROM THE DEALER. DEALER WAS IMMEDIATELY CONTACTED. WAS TOLD TO CONTNUE DRIVING THE CAR, THAT IT WAS PROBABLY NOTHING. TOOK THE CAR BACK WITHIN 2 WEEKS OF PURCHASE AT WHICH TIME I WAS TOLD THAT HONDA KNOWS ABOUT THE PROBLEM AND THAT THERE IS NO SOLUATION AT THIS TIME. THEY REFUSSED TO REPLACE MY BRAND NEW HONDA CRV 2015 WITH A TROUBLE FEE CAR. AND TO THIS DATE (7 MONTHS LATER) THEY STILL HAVE NO SOLUATION. MY CAR VIBRATES AND SHUDDERS ALL THE TIME THE RPM'S ARE LOW CAUSING A DISCONNECT WHEN ENGAGING THE GAS PEDDLE. HONDA SAID IT'S A SOFTWARE PROBLEM----WHICH THEY KNEW ABOUT WHEN THEY SOLD ME THE CAR---BUT AGAIN---HAVE NO SOLUTION. AGAIN, THE HONDA CRV 2015 VIBRATES/SHUDDERS/LOW RPM'S WHEN ITS IDLING OR IN MOTION----ALL THE TIME!!
NHTSA ID
10806253
Incident
Mar 29, 2015
Mileage
9 mi
Body & structure
Filed Nov 16, 2015
Crash reported
UNINTENDED ACCELERATION WHEN BRAKING. I COULD NOT MAKE THE CAR STOP WHEN I MADE A RIGHT-HAND TURN INTO A SHOPPING CENTER PARKING SPACE. I DAMAGED THE RIGHT SIDE OF MY VEHICLE AS I SIDE-SWIPED THE REAR BUMPER OF A TRUCK. IT SEEMED THAT THE MORE I PUSHED ON THE BRAKE, THE MORE THE ENGINE SPED UP, AS IF I WAS PUSHING ON THE GAS PEDAL. THE FLOOR MAT IS ANCHORED. I HAVE VERY BIG FEET (SIZE 16 WIDE). THE GAS PEDAL AND THE BRAKE PEDAL ARE VERY CLOSE.
NHTSA ID
10790515
Incident
Nov 13, 2015
Mileage
3,990 mi
Body & structureEngine
Filed Nov 8, 2015
VEHICLE SEATS VIBRATES ON D MODE IF YOU STOP THE VEHICLE. RPM MOVED AUTOMATICALLY BETWEEN 600 TO 800 RMP ON VEHICLE STOP IN D MODE AND AC IS ON
NHTSA ID
10789086
Incident
May 23, 2015
Mileage
30 mi
Body & structureEngine
Filed Nov 6, 2015
BOUGHT THIS VEHICHLE MONTH AGO. AROUND 1000 MILES ON ODOMETER NOW. VEHICHLE HAVE TERRIBLE VIBRATION WHEN STOP IN DRIVE GEAR AT STOP LIGHTS OR IN SLOW TRAFFIC. VIBRATION ARE STRONG AND MADE ME NAUXIOUS IN SLOW TRAFFIC ONE DAY. I TOOK CAR TO DEALER BUT THEY NOT ACCEPTING IT AS A PROBLEM BUT SAYING ITS A CHARACTRISTIC OF THIS VEHICHLE. THEY UPDATED THE ECM SOFTWARE BUT PROBLEM STILL THERE. I AM AFRAID THIS CAN GET WORSE AND RESULT INTO MAJOR COMPONENT FAILURE OR SAFETY HAZARD. HONDA SHOULD FIND THE FIX OR STOP SELLING
NHTSA ID
10788952
Incident
Oct 17, 2015
Mileage
600 mi
Body & structureEngineSteering
Filed Nov 4, 2015
I BOUGHT A BRAND NEW 2015 HONDA CR-V EX FWD A MONTH AGO. WHEN THE VEHICLE WAS LITTLE OVER 600 MILES, I STARTED FEELING A SEVERE VIBRATION INTERMITTENTLY AT IDLE IN DRIVE MODE WHEN I STOP AT STOP SIGNS. THE FREQUENCY AND SEVERITY INCREASED NOW WHEN IT IS ABOUT 1000 MILES. JUST TO CHECK ITS SEVERITY I PLACED AN EMPTY PLASTIC BAG ON THE PASSENGER SEAT AND I COULD HERE THE NOISE MADE BY THE BAG DUE TO VIBRATION. IT WAS AS IF LIKE MASSAGING ON MY BACK AND BACK OF HEAD. WHEN I REPORTED IT TO SERVICE DEPARTMENT, THEY CHECKED AND TOLD ME THAT ITS A KNOW ISSUE WITH ALL 2015 MODELS AND NO FIX HAS BEEN IDENTIFIED. I CALLED AMERICAN HONDA ALSO AS PER THEIR SUGGESTION AND THEY ALSO ACKNOWLEDGED THIS ISSUE BUT SAID NO FIX IS AVAILABLE. I'M WONDERING IF THERE IS ANY BODY THAT ACTUALLY REGULATES AUTO MAKERS TO NOT SELL VEHICLES HAVING ISSUES. IF THERE IS A KNOW ISSUE LIKE THIS HOW CAN THEY KEEP SELLING THE VEHICLES WITH ISSUES AND HOW DOES HONDA SALES PEOPLE DON'T KNOW ABOUT THIS ISSUE? ITS ALMOST END OF 2015 AND WHEN ARE THEY GOING TO DEVELOP A FIX?
NHTSA ID
10788424
Incident
Oct 21, 2015
Mileage
600 mi
Body & structurePowertrain (other)
Filed Oct 30, 2015
VIBRATION FELT AT 20-25 MPH AND AT HIGHER SPEEDS THROUGH THE STEERING WHEEL AND BY SOUND WITH THE VIBRATION BECOMING STRONGER AS THE MILEAGE INCREASES. DISCUSSIONS WITH THE HONDA DEALERSHIP CONCERNING A REFUND HAVE NOT BEEN FRUITFUL. I AM CONCERNED THAT THE PROBLEM MAY RESULT IN A CRASH; BUT HONDA IS VERY SLOW TO RESOLVE THE ISSUE.
NHTSA ID
10787261
Incident
Jun 16, 2015
Mileage
5,000 mi
Body & structure
Filed Oct 30, 2015
UNUSUAL VIBRATION WHEN CAR STOPS AT RED LIGHT. IT IS SO DISTURBING THAT I FEEL NOT COMFORTABLE IN THE DRIVING SEAT. I AM STARTING TO HAVE NAUSEA AND MY BACK ACHES (PART TIED WITH THE SEAT, BECAUSE VIBRATION) IF I DRIVE IN TRAFFIC FOR A LONG TIME. I HAVE PURCHASED A BRAND NEW CAR AND I WAS NEVER TOLD BY THE DEALER OF THIS PROBLEM WHICH IS A KNOWN ONE AND I FOUND IT LATER WHEN I STARTED GOOGLING. THIS IS A CASE OF BREACH OF TRUST TAKING ADVANTAGE OF BUYERS IGNORANCE AND IS AGAINST THE FAIR SELLING PRACTICE. I CALLED UP HONDA ON THE VERY 1ST WEEK, MOST LIKELY ON THE 3RD DAY AND LODGED MY GRIEVANCE (CASE NO[XXX]). I HAD SPENT CLOSE TO $30000 ON THE CAR AND I DO NOT WANT TO DRIVE THIS [XXX]. I BELIEVE I HAVE BEEN DECEIVED BOTH BY HONDA AND THE HONDA DEALER. ITS BEEN 4 MONTHS NOW I AM DRIVING AND STILL HONDA DOES NOT HAVE A FIX. IT IS EFFECTING MY HEALTH... HONDA SAYS IT DOES NOT HAVE ANY SAFETY HAZARD IN THE WEBSITE, BUT IT DOES HAS HEALTH HAZARDS WHICH HONDA CANNOT DENY. MY COMPLAINT IS GENUINE AND THE DEALER HAS ENDORSED IT AS WELL LATER SHAMELESSLY IMMEDIATELY IN THE VERY FIRST WEEK AFTER THE SELL WAS COMPLETED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10787221
Incident
Jul 7, 2015
Body & structureEngineInterior & seats
Filed Oct 28, 2015
I BOUGHT A BRAND NEW CR-V EX-L BASED ON EXCELLENT REVIEWS FROM CONSUMER REPORTS AND EDMUNDS. I EXPECTED THE CAR TO BE PERFECT. HOWEVER, HONDA SOLD ME THE DEFECTED CAR WITHOUT ANY NOTICE EVEN THIS DEFECT WAS KNOWN FOR MONTHS. THE ISSUE IS A VIBRATION DURING IDLE. FOR EXAMPLE, WHEN I STOP ON THE TRAFFIC LIGHT, THE PASSENGER SEAT STARTS TO SHAKE. IF I RELEASE BREAKS VIBRATIONS WILL GO AWAY. IT IS NOT NORMAL. I NOTICED THIS PROBLEM 2 MONTHS AFTER THE PURCHASE (OR 600-700 MILES). THEN I WENT TO THE DEALER AND HE TOLD ME THAT HONDA'S ENGINEERS WERE "WORKING ON IT", NO SOLUTION WAS FOUND YET AND I HAD TO WAIT FOR A FURTHER NOTICE. VISIBLE VIBRATIONS MEAN THAT THERE IS MECHANICAL RESONANCE IN THE CAR. AN EXAMPLE OF DESTRUCTION DUE TO MECHANICAL RESONANCE WOULD BE A COLLAPSE OF TACOMA NARROWS BRIDGE. THUS, MY SAFETY CONCERN IS THAT THE CAR CAN BE DAMAGED STRUCTURALLY. FOR EXAMPLE, FEW BOLTS MAY COME LOOSE AND THE CAR MAY DISINTEGRATE DURING THE DRIVE. THE PROBLEM COULD BE THAT A NEWLY INTRODUCED CVT TRANSMISSION IN HONDA CR-V 2015 DOESN'T GO ALONG WITH THE ENGINE AND THEY PRODUCE EXCESSIVE VIBRATIONS THAT SPREAD THRU A CAR FRAME TO THE SEAT. PROBABLY, THE CAR WASN'T TESTED PROPERLY DURING DESIGN PROCESS. THUS, HONDA ENGINEERS OVERLOOKED THIS PROBLEM. I HAVE A VIDEO FILE OF VIBRATIONS BUT IT'S TOO BIG FOR UPLOAD. ANYWAY, YOU CAN SEE THIS ISSUE HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SR-YQAJRRB8
NHTSA ID
10786879
Incident
Aug 10, 2015
Mileage
650 mi
Body & structure
Filed Sep 2, 2015
ON MAY 2ND, 2015, WE PURCHASED A 2015 HONDA CR-V. AT THE TIME OF PURCHASE A WATER STAIN WAS NOTICED ON THE PASSENGER SIDE B PILLAR ROOF. PART OF THE PURCHASE AGREEMENT INCLUDED REMOVING THE STAIN THAT SEEMED TO BE FROM A PARTIALLY OPENED SUNROOF DURING SHIPPING. THE STAIN WAS REMOVED BY THE DEALERSHIP AND CHECKED BY THE DEALERSHIP AND ALL APPEARED TO BE RESOLVED. A SHORT TIME LATER ANOTHER WATER STAIN DEVELOPED IN THE SAME AREA. AGAIN THE STAIN WAS REMOVED AND THE VEHICLE CHECKED. AFTER THE CR-V'S THIRD VISIT TO THE SHOP IT WAS DETERMINED THAT AN "INSUFFICIENT AMOUNT OF SEAL SEALER" WAS USED IN THE ASSEMBLY OF THE VEHICLE AT THE FACTORY. OUR HONDA HAD TO BE SENT TO AN OUTSIDE HONDA APPROVED BODY SHOP FOR REPAIRS. ON DISCOVERING THE EXTENT OF THE PROBLEM, WE NO LONGER HAD CONFIDENCE IN THE QUALITY OF OUR "NEW" VEHICLE. GIVEN THE FACT IT HAD SUSTAINED WATER DAMAGE MULTIPLE TIMES AND HAD TO BE TAKEN TO AN AUTO BODY SHOP TO BE PROPERLY REPAIRED WITH ONLY A FEW HUNDRED MILES. WE HAD CONCERNS ABOUT WATER BEING TRAPPED BETWEEN THE MULTIPLE LAYERS OF METAL ROOF PANELS. IN TURN THAT COULD LEAD TO RUST, WHICH COULD LEAD TO THE RELEASE OF THE SEAM SEALER THAT HELPS PROVIDE THE RIGIDITY NEEDED FOR ROLLOVER CRASHES. ALSO, THE CONCERN OF MOLD DEVELOPING IN THE ROOF AND CARPET. UPON HEARING OUR CONCERNS THE DEALERSHIP AGREED TO TRADE IN OUR WATER DAMAGED CR-V FOR A NEW ONE. WITH LESS THAN 100 MILES THIS CR-V ALSO DEVELOPED A ROOF LEAK. NOW THE DEALERSHIP AND BODY SHOP HAS HAD OUR CURRENT CR-V TWO WEEKS, TO FIX THE LEAKED CAUSED BY HONDA NOT USING ENOUGH SEALER ON THE PASSENGER SIDE ROOF PANELS AND RAIL STUDS.HONDA IS NOW USING OUR CR-V AS FIELD REPORT CASE STUDY TO SUBMIT TO HONDA ENGINEERS. WE WOULD LIKE HONDA TO ISSUE A RECALL OUT OF CONCERN FOR OTHER CR-V OWNERS. MANY OWNERS MAY BE UNAWARE OF MOLD DANGERS AND STRUCTURAL ROOF WEAKNESS.
NHTSA ID
10761059
Incident
Jul 18, 2015
Mileage
100 mi
Body & structure
Filed Sep 2, 2015
ON MAY 2ND, 2015, WE PURCHASED A 2015 HONDA CR-V. AT THE TIME OF PURCHASE A WATER STAIN WAS NOTICED ON THE PASSENGER SIDE B PILLAR ROOF. PART OF THE PURCHASE AGREEMENT INCLUDED REMOVING THE STAIN THAT SEEMED TO BE FROM A PARTIALLY OPENED SUNROOF DURING SHIPPING. THE STAIN WAS REMOVED BY THE DEALERSHIP AND CHECKED BY THE DEALERSHIP AND ALL APPEARED TO BE RESOLVED. A SHORT TIME LATER ANOTHER WATER STAIN DEVELOPED IN THE SAME AREA. AGAIN THE STAIN WAS REMOVED AND THE VEHICLE CHECKED. AFTER THE CR-V'S THIRD VISIT TO THE SHOP IT WAS DETERMINED THAT AN "INSUFFICIENT AMOUNT OF SEAL SEALER" WAS USED IN THE ASSEMBLY OF THE VEHICLE AT THE FACTORY. OUR HONDA HAD TO BE SENT TO AN OUTSIDE HONDA APPROVED BODY SHOP FOR REPAIRS. ON DISCOVERING THE EXTENT OF THE PROBLEM, WE NO LONGER HAD CONFIDENCE IN THE QUALITY OF OUR "NEW" VEHICLE. GIVEN THE FACT IT HAD SUSTAINED WATER DAMAGE MULTIPLE TIMES AND HAD TO BE TAKEN TO AN AUTO BODY SHOP TO BE PROPERLY REPAIRED WITH ONLY A FEW HUNDRED MILES. WE HAD CONCERNS ABOUT WATER BEING TRAPPED BETWEEN THE MULTIPLE LAYERS OF METAL ROOF PANELS. IN TURN THAT COULD LEAD TO RUST, WHICH COULD LEAD TO THE RELEASE OF THE SEAM SEALER THAT HELPS PROVIDE THE RIGIDITY NEEDED FOR ROLLOVER CRASHES. ALSO, THE CONCERN OF MOLD DEVELOPING IN THE ROOF AND CARPET. UPON HEARING OUR CONCERNS THE DEALERSHIP AGREED TO TRADE IN OUR WATER DAMAGED CR-V FOR A NEW ONE. WITH LESS THAN 100 MILES THIS CR-V ALSO DEVELOPED A ROOF LEAK. NOW THE DEALERSHIP AND BODY SHOP HAS HAD OUR CURRENT CR-V TWO WEEKS, TO FIX THE LEAKED CAUSED BY HONDA NOT USING ENOUGH SEALER ON THE PASSENGER SIDE ROOF PANELS AND RAIL STUDS.HONDA IS NOW USING OUR CR-V AS FIELD REPORT CASE STUDY TO SUBMIT TO HONDA ENGINEERS. WE WOULD LIKE HONDA TO ISSUE A RECALL OUT OF CONCERN FOR OTHER CR-V OWNERS. MANY OWNERS MAY BE UNAWARE OF MOLD DANGERS AND STRUCTURAL ROOF WEAKNESS.
NHTSA ID
10761055
Incident
May 2, 2015
Mileage
21 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own