2015 Honda CR-V Problems

The contact’s daughter owns a 2015 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with no warning lights illuminated. The vehicle was able to restart. The contact also stated that the vehicle would not accelerate over 80 MPH. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,893.

The contact owns a 2015 Honda CR-V. The contact stated that while driving at various speeds, the vehicle stalled unexpectedly. The failure also occurred several times while stopped at a stoplight. The vehicle was taken to the local mechanic and a dealer; however, neither was able to determine the cause of the failure. The contact was informed that no fault codes were retrieved. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was approximately 175,000. The VIN was not available.

The contact owns a 2015 Honda CR-V. The contact stated that while driving at various speeds, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated that while making a turn from a complete stop, the vehicle temporarily stalled. There was no warning light illuminated. The contact attempted to contact the local dealer several times, but the dealer was unreachable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.

While driving at normal speed, the vehicle suddenly began to shudder and produce unusual mechanical noise. Within seconds, the car lost all ability to accelerate despite pressing the gas pedal. The vehicle lost power in live traffic and had to be coasted to the side of the road. There were no warning lights, no error codes, and no fluid leaks. This was a sudden, dangerous failure. A family member who is a new driver was operating the vehicle at the time, with passengers on board. This created a serious safety risk to both my family and surrounding drivers. The situation could have resulted in a serious accident if it had occurred on a highway instead of a city street. The problem was diagnosed by a trusted independent repair shop as a complete internal failure of the CVT transmission. They confirmed the component failure occurred without any external damage or signs of neglect. The transmission had to be replaced at significant cost. The component has not been inspected by Honda. However, I have dashcam video showing the moment of failure, including the vehicle shuddering, power loss, and driver reaction. The video clearly shows the dangerous nature of the incident and is available for inspection upon request. To my knowledge, this is a known issue affecting this generation of Honda CR-Vs with CVT transmissions. Honda refused reimbursement assistance despite full documentation, citing the vehicle being out of warranty — even though this is the type of premature mechanical failure their Goodwill Assistance policy is supposed to address. No warning lamps, messages, or prior symptoms appeared before the failure.

CHRONOLOGY OF CASCADING VEHICLE SAFETY FAILURES VIN [XXX] Vehicle 2015 Honda CR-V. 1 STRUCTURAL BODY FRAME DEFECT. Vehicle has a chronic upper body structural alignment defect allowing massive water intrusion to bypass factory headliner and moonroof seals. Multiple consecutive factory OEM headliners have been destroyed by water logging, proving the upper tracking architecture is permanently warped and cannot maintain an environmental seal. 2 ELECTRICAL FAILURE ENGINE STALL HAZARD. Saturated water tracking through the upper frame has migrated into primary engine bay electrical lines. This chronic moisture caused a severe short circuit that fried the vehicle alternator, voltage regulator, and primary battery requiring emergency replacement. This infrastructure breakdown creates an imminent safety risk of sudden loss of vehicle charging power and dangerous engine stalling while operating at highway speeds. 3 ADAS INFRASTRUCTURE FAILURES. Moisture migration has breached the primary dashboard wire harnesses causing active continuous power dropouts and glitching across the center infotainment screen and main driver instrument display interface, blinding the operator to speedometers and critical crash avoidance alerts. 4 AIRBAG HAZARDS ACTIVE BIOHAZARD. Saturated water tracking down internal pillars runs directly over Side Curtain Airbag modules and electronic connectors, risking sensor corrosion. Cabin flooding has saturated seating foam, endangering electronic Occupant Classification Sensors OCS that regulate passenger airbag deployment forces. Unremediated moisture left toxic mold spores festering beneath the seating infrastructure, causing severe respiratory irritation to occupants. REPAIR STATUS. Unresolved safety defect. Repair networks failed to remediate structural hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2015 Honda CR-V. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 203,000. The contact stated that the dealer stated the mileage was altered to provide a better discount. A Carfax report was not obtained. No other agency was contacted regarding the issue.

CHRONOLOGY OF CASCADING VEHICLE SAFETY FAILURES VIN [XXX] Vehicle 2015 Honda CR-V. 1 STRUCTURAL BODY FRAME DEFECT. Vehicle has a chronic upper body structural alignment defect allowing massive water intrusion to bypass factory headliner and moonroof seals. Multiple consecutive factory OEM headliners have been destroyed by water logging, proving the upper tracking architecture is permanently warped and cannot maintain an environmental seal. 2 ELECTRICAL FAILURE ENGINE STALL HAZARD. Saturated water tracking through the upper frame has migrated into primary engine bay electrical lines. This chronic moisture caused a severe short circuit that fried the vehicle alternator, voltage regulator, and primary battery requiring emergency replacement. This infrastructure breakdown creates an imminent safety risk of sudden loss of vehicle charging power and dangerous engine stalling while operating at highway speeds. 3 ADAS INFRASTRUCTURE FAILURES. Moisture migration has breached the primary dashboard wire harnesses causing active continuous power dropouts and glitching across the center infotainment screen and main driver instrument display interface, blinding the operator to speedometers and critical crash avoidance alerts. 4 AIRBAG HAZARDS ACTIVE BIOHAZARD. Saturated water tracking down internal pillars runs directly over Side Curtain Airbag modules and electronic connectors, risking sensor corrosion. Cabin flooding has saturated seating foam, endangering electronic Occupant Classification Sensors OCS that regulate passenger airbag deployment forces. Unremediated moisture left toxic mold spores festering beneath the seating infrastructure, causing severe respiratory irritation to occupants. REPAIR STATUS. Unresolved safety defect. Repair networks failed to remediate structural hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield camera and all its functions does not work. The following systems do not work. LKAS ACC CMBS LDW I drive 3 hours to work and back and not having these safety features is dangerous for me because my foot and ankle hurts to keep a consistent speed, and when I am drowsy the LKAS helps me stay in my lane. All of these warning lights are on my dash. I bought this vehicle in 2018 and the lights have been on since 2024. I am just now learning that I could report this.

The contact owns a 2015 Honda CR-V. The contact stated while driving approximately 35 MPH, the "Steering Assist Fault" warning light illuminated. The contact was able to pull over. The contact turned off and restarted the vehicle several times and was able to reset the power steering assist. The contact stated that the power steering failure had reoccurred. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

The contact owns a 2015 Honda CR-V. The contact stated that when the vehicle was started, the traction control, steering, and ABS warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part was not available. The vehicle was not repaired. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with the same failure as the dealer. The independent mechanic made the contact aware of Technical Service Bulletin: C0044-4-9 (Rear Brakes sticking after bleeding with the Park Brake set); which the contact related to the failure. The dealer confirmed that the vehicle was not under recall, and that the contact had to pay out of pocket for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.

The contact owns a 2015 Honda CR-V. The contact stated that while driving at an undisclosed speed, the sun visor failed to stay secured, potentially obstructing visibility. The vehicle was taken to the dealer, who determined that the visor would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 68,000.

The contact owns a 2015 Honda CR-V. The contact stated that while the vehicle was either idle or while driving at various speeds, the steering wheel, seats, and dashboard all would sporadically start to vibrate. There were no warning lights illuminated. The vehicle was then taken to the dealer who advised him that they did not recognize the failure. The vehicle was not repaired. The contact stated that while conducting his own research, he found there were many complaints about what he was experiencing with his vehicle. The manufacturer was notified about the failure and advised that he contact the NHTSA for assistance. The failure mileage was approximately 30,100.

On 8/14, As I was pulling away from a gas pump and into a parking space (going 5 mph or less), the automatic braking system alarms went off, and the brakes applied, causing the car to seize up completely. My foot was already on the brake and I was at least 5 feet away from the barrier at the end of the parking spot. In addition to this experience, the emergency braking alarms tend to go off in unexpected/unneeded situations, such as when I'm coasting to a red light with my foot already on the brake. And it does NOT go off in other situations where I would expect it, such as when a car stops short in front of me. These situations happen approximately once every two months or so. The automatic/emergency braking is unreliable, unpredictable and when it engages unnecessarily, could be dangerous.

The contact owns a 2015 Honda CR-V. The contact stated that while his son was driving 45 MPH in the rain, the son rear ended the vehicle in front. The contact's vehicle was in the middle lane and the vehicle in front was stopped at the traffic light. The contact stated that the brake pedal was depressed but failed to stop the vehicle immediately. The air bags did not deploy. The contact's son, and the contact, who was a passenger, were not injured. A police report was filed. The insurance company was contacted. However, the contact was informed that the vehicle could not be repaired and referred the contact to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that the right side brakes and rotor had frozen and failed. The contact was informed that the brakes, exhaust and muffler had a leak. The vehicle was repaired. The contact stated that in March the vehicle had maintenance work and no leaks were found. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

High pressure fuel pump failure cost $1400

Fuel pump failure around 101000 needed to be replaced $1400

CHRONOLOGY OF CASCADING VEHICLE SAFETY FAILURES VIN [XXX] Vehicle 2015 Honda CR-V. 1 STRUCTURAL BODY FRAME DEFECT. Vehicle has a chronic upper body structural alignment defect allowing massive water intrusion to bypass factory headliner and moonroof seals. Multiple consecutive factory OEM headliners have been destroyed by water logging, proving the upper tracking architecture is permanently warped and cannot maintain an environmental seal. 2 ELECTRICAL FAILURE ENGINE STALL HAZARD. Saturated water tracking through the upper frame has migrated into primary engine bay electrical lines. This chronic moisture caused a severe short circuit that fried the vehicle alternator, voltage regulator, and primary battery requiring emergency replacement. This infrastructure breakdown creates an imminent safety risk of sudden loss of vehicle charging power and dangerous engine stalling while operating at highway speeds. 3 ADAS INFRASTRUCTURE FAILURES. Moisture migration has breached the primary dashboard wire harnesses causing active continuous power dropouts and glitching across the center infotainment screen and main driver instrument display interface, blinding the operator to speedometers and critical crash avoidance alerts. 4 AIRBAG HAZARDS ACTIVE BIOHAZARD. Saturated water tracking down internal pillars runs directly over Side Curtain Airbag modules and electronic connectors, risking sensor corrosion. Cabin flooding has saturated seating foam, endangering electronic Occupant Classification Sensors OCS that regulate passenger airbag deployment forces. Unremediated moisture left toxic mold spores festering beneath the seating infrastructure, causing severe respiratory irritation to occupants. REPAIR STATUS. Unresolved safety defect. Repair networks failed to remediate structural hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle unlocks if you approach it, all doors unlock without using the keyfob or putting your hand into the drivers or front passengers door handle. This happens with both keyfobs. Fresh batteries are in both keyfobs.

I was hit on 5/29/26. I was going 40mph or so and a car turned left into the front and side of my vehicle. My airbags did not deploy and was wondering why? I got whiplash bad and hurt myself as well as slamming into steering wheel.

Systematic safety opponent failure - passenger side air bag. It deployed into my daughter's face. I took it to Hayward Honda for repair. No police, no insurance as of yet. The dealership is claiming that the impact occurred in the undercarriage, but no report, no pictures, no EDR data provided. This was simply a spontaneous, non-impact, faulty airbag deployment. I was able to continue to drive my vehicle with no problems. They had suggested I file a claim with my insurance, but I requested the information. I want to report this, for they still have my vehicle with no resolution.

I TOOK THE VEHICLE IN TO HAVE OIL CHANGE, TIRE ROTATION AND ALIGNMENT. THE DEALERSHIP STATED THAT THE REAR CAMBER IS AT ITS UPPER LIMITS SO WE WOULD HAVE TO REPLACE BOTH REAR SPRINGS, UPPER LINKS, PERMANENTLY REMOVE THE HITCH AND REPLACE ALL 4 TIRES. TOTAL COST WOULD BE $2165. THEIR REASONING WAS THE WEIGHT OF THE HITCH CAUSED THE SPRINGS TO WEAKEN. THE VEHICLE WAS PURCHASED NEW WITH 32 MILES AND NOW HAS 84,000. ALL SERVICE HAS BEEN PREFORMED AT THE DEALERSHIP WHERE IT WAS PURCHASED AT FACTORY RECOMMENDED INTERVALS. THE HITCH WAS INSTALLED THE SAME MONTH THE VEHICLE WAS PURCHASED AND HAS NEVER BEEN USED TO HAUL ANYTHING OTHER THAN A HITCH HAULER WITH A 40 QUART COOLER FULL OF ICE AND DRINKS. I FIND IT HARD TO BELIEVE THIS CAUSED THE SPRINGS TO FAIL.

TOOK VEHICLE IN FOR IT REGULAR OIL CHANGE AND TIRE ROTATION (ALIGNMENT WHEN DEALERSHIP STATES IT IS NEEDED) ON 12/21/19 TO THE DEALERSHIP THAT HAS DONE ALL MAINTENANCE SINCE PURCHASE OF BRAND NEW VEHICLE 12/4/15. AFTER PERFORMING THE ALIGNMENT THAT THE SERVICE DEPT. COULDN'T DO THE DAY BEFORE 12/20/19 I WAS TOLD DUE TO A MANUFACTURING DEFECT THE LEFT REAR CAMBER IS NOT ADJUSTABLE BY THE MANUFACTURER AND IS OUT TWO TWNTHS OF A DEGREE AND THE DEALERSHIP RECOMMENDS AN ADJUSTABLE AFTER MARKET REAR CAMBER ARM THAT CAN BE INSTALLED FOR OVER $306.20 TO AVOID ABNORMAL WEAR ON THE TIRES(WHICH ARE BRAND NEW) AND IN ADDITION TO THE AFTERMARKET PART PLUS TAX ANOTHER ALIGNMENT WOULD NEED TO BE DONE TO ENSURE THIS RESOLVED THE MANUFACTURING DEFECT.

The contact owns a 2015 Honda CR-V. The contact stated that while inspecting the vehicle, she became aware that the sunroof glass was cracked. The vehicle was taken to an independent mechanic, who informed the contact that it was a common failure with the year, make, and model vehicle. The contact stated that while driving at an undisclosed speed, the sunroof shattered. The vehicle was then taken to the dealer; however, the dealer did not provide any assistance. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Windshield wipers randomly do not turn on. There is no warning of malfunction I turned them on in rain and they would not start. This could potentially cause an accident in heavy rain. After a few minutes they worked. This has happened 3 times. I looked on internet and there are other Honda CRV owners experiencing similar issue.

Around February of 2022 I noticed air started leaking from my driver's side front tire. When I took it to be looked at, I was told the rim was cracked and that's why the tire leaked air and began running flat. I bought a new rim and had no further issue with that wheel. Now as of the beginning of June, I noticed it happening again but on the front passenger side wheel. I took it to a tire repair shop who submerged the tire in water but found no leak. They replaced a valve, filled the tire with air and a week later it was completely flat again. I was told by a local mechanic that cracked rims are a common occurrence on this model year vehicle but I have seen no recalls for this issue. I have contacted several salvage yards and independent repair shops to get another replacement rim for the passenger side wheel but rims are either unavailable or extremely expensive. I am forced to use the donut tire on my vehicle which is not as safe as having a full size tire and proper rim on my vehicle. Honda needs to investigate this issue and fix it.

I HAD TO HAVE 3 WHEEL BEARINGS REPLACED SO FAR ON A HONDA CRV 2015 THAT HAS 65,000 MILES.

AIRBAG SEAT BELT LIGHT REMAINS ON BUT IS INTERMITTENT WHEN THIS HAPPENS. NOT COVERED THROUGH HONDA OR EXTENDED WARRANTY. UNABLE TO GET A CODE USING A BOSCH LIVE DATA PLUS CODE READER. SEAT BELTS DO NOT RETRACT PROPERLY. I DO NOT KNOW IF THIS IS PART OF THE HONDA RECALL OR RECENT FEDERAL INVESTIGATION OPEN ON THE AIRBAG CONTROL UNIT. THIS AIRBAG/SEATBELT LIGHT WILL STAY ON THE ENTIRE TIME I AM DRIVING. BU MAY NOT DUPLICATE THE NEXT TIME I START UP THE ENGINE. VERY CONCERNED AS HONDA MA NOT BE ABLE TO DUPLICATE AS LIGHT INTERMITTENT. PLEASE INVESTIGATE THOUROGHLY:

TL* THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE REAR DRIVER'S SIDE SEAT BELT TIGHTENED AROUND A YOUNG PASSENGER AND IT WAS DIFFICULT TO RELEASE THE SEAT BELT. THE CONTACT STATED THAT THE SEAT BELT WAS CUT TO RELEASE THE CHILD. THE VEHICLE WAS TAKEN TO DARCARS HONDA (2260 CRAIN HWY, BOWIE, MD 20716, (301) 218-3100) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

[XXX] 2015 Honda CRV would not start, called AAA who determined battery needed to be replaced. AAA replaced battery on the spot upon purchase. [XXX] 2015 Honda CRV would not start, called AAA who determined battery was bad, needed to be replaced, AAA replaced with a AAA battery. Battery drain continued, exhausted the AAA road side allotment. 10/2023 Local Service Center checked battery and determined AAA was bad. Purchased and had Interstate Battery installed. Battery drain continued. Purchased AllStart Microburst to jump start the 2015 Honda CRV. 12/15/2023 Went to Balise Honda (see attachments) for diagnostic testing. Balise Honda provided a diagnostic result for the "good" battery, but determined that the Remote Start System that was installed by Boch Honda when I purchase the 2015 Honda CRV on [XXX] was the problem. The remote start was disconnected. 9/17/2024 Went back to Balise Honda requested another diagnostic test. Car needed to be "jump started" almost daily even though the CRV is driven daily to charge the battery. Disconnecting the remote start did not solve the battery drain. Balise determined a $3212.12 Instrument Panel Wire Harness and Keyless Access Unit was needed. No diagnosis report provided. 10/9/2024: To date the electrical cause is uncertain. Found a Consumer Reports article that confirmed there are issues with the 2015 Honda CRV: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

JUST PURCHASED A 2015 CRV EX. EVERYTHING WAS COPASETIC UNTIL THE FIRST TIME IT WOULDN'T START UP. WHEN I PRESSED THE IGNITION I LET OFF THE BRAKE SEEMINGLY TOO EARLY, BECAUSE AS SOON AS I DID SO, IT PUTTED TO A HALT. TURNED IT OVER ON A JUMP AND CHALKED IT UP TO LEAVING A LIGHT ON OR OLD/WEEK BATTERY. THE SECOND AND THIRD TIME, ABOUT TWO AND THREE WEEKS LATER WAS REASON TO BE BECAUSE OF THE SAME CAUSE. THEN THE OCCASIONAL NOT STARTING TURNED INTO NEEDING A JUMP EVERY TIME I USED THE VEHICLE. I TOOK IT TO TWO AUTO SUPPLY STORES TO GET CODES ON THE ISSUE. ONR SHOP SAID BAD ALTERNATOR DIODE, THE OTHER A BAD ALTERNATOR AND BAD BATTERY. THEN THE BATTERY BLEW UP. I KILLED THE CAR WHEN I GOT HOME AND TRIED TO START IT UP AGAIN TO SEE IF THE BATTERY HELD A CHARGE. WHEN I TRIED TO TURN IT OVER AGAIN, I PUSHED THE BUTTON IMMEDIATELY AFTER PRESSING IT OFF. I IMAGINE I TRIED TO START IT TOO SOON TO WHEN I KILLED IT BECAUSE THERE WAS A DEEP BOOM, TO FIND OUT THE BATTERY BLEW UP. THERE WAS A LARGE HOLE IN THR SIDE OF IT. SO I PUT IN A NEW/USED/ LARGER BATTERY THAT WAS NEVER ABLE TO START THE CAR ITSELF SO I CONTINUED JUMPING IT EVERY TIME I USED IT SND NEVER TURNING IT OFF WHILE RUNNING ERRANDS. AT ONE POINT I HAD A FRIEND PUT HIS MULTIMETER TO USE TO TEST THE ALTERNSTOR. THOSE NUMBERS WHERE ALL OVER THE PLACE, JUMPING UP AND DOWN ON AN IDLE. AT THIS POINT IVE CHALKED IT UP TO A BAD DIODE, PARASITIC DRAIN, OR BAD WIRING. HELP! I CAN'T AFFORD TO FIX THIS THING.

The contact owns a 2015 Honda CR-V. The contact stated that after completing a routine oil change and tire rotation, the TPMS warning light continuously remained illuminated. While the vehicle was parked, the vehicle moved and made an abnormal transmission sound. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 5,000.

MAY 23RD, 2016 AMERICAN HONDA MOTOR CO. INC. DEAR SIRS: I WOULD LIKE TO CALL YOUR ATTENTION TO A CHRONIC PROBLEM I HAVE BEEN EXPERIENCING WITH MY VEHICLE. ONE THAT IN SPITE OF INNUMERABLE VISITS TO MY LOCAL DEALER AND WHAT WOULD APPEAR TO BE A SERIOUS CONCERN ON THEIR PART, REMAINS UNSOLVED. THE VEHICLE IS A 2015 HONDA CRV, VIN # [XXX] PURCHASED FROM GILLMAN HONDA IN RICHMOND, TEXAS, BUT SERVICED LOCALLY BY VICTORY HONDA IN VICTORIA, TEXAS. THE CURRENT MILEAGE IS THAT OF 9,838 MILES. THE PROBLEM I HAVE ENCOUNTERED IS THAT OF A " CHECK TIRE" MESSAGE THAT DOES NOT CORRESPOND TO REALITY. THE SIGNAL HAS TURNED ON, ABOUT ONCE A WEEK SINCE I PURCHASED THE CAR. VICTORY HONDA HAS EXAMINED THE CAR ON AL LEAST TWELVE OCCASIONS, I HAVE TAKEN IT TO MY TIRE DEALER AT LEAST ONCE A MONTH AND THE SOURCE OF THE PROBLEM HAS NOT BEEN IDENTIFIED. THIS HAS BECOME VERY ANNOYING, ON ONE HAND BECAUSE I NEVER KNOW THE TRUE STATUS OF THE TIRES AND I HAVE EXPENDED A LOT OF TIME AND HAVE BEEN FORCED TO FIND ANOTHER MODE OF TRANSPORTATION EACH TIME THE VEHICLE HAS BEEN KEPT AT THE DEALER. I NEED A SOLUTION TO THIS PROBLEM, AND I NEED IT NOW! I HAVE DONE SOME INTERNET SEARCH AND I DO NOT SEEM TO BE THE ONLY OWNER WITH SUCH A PROBLEM, YOU HAVE BEEN MADE AWARE OF THE DEFECT AND IT NEED THIS RESOLVED. I WOULD EXPECT ATTENTION TO THIS MATTER, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR