Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Honda GL1800 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING EQUIPPED WITH A 2015 RALLY WAGON PRL. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AXLE FOR THE TRAILER FRACTURED AND THE TIRES DETACHED. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE MATERIAL USED WAS DEFECTIVE. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
2002 HONDA GL1800 MOTORCYCLE. THE REAR SUSPENSION ADJUSTMENT MOTOR DOES NOT ENGAGE UNTIL THE NUMBER ON THE INDICATOR DISPLAY REACHES 7 OR 8. THIS MEANS THAT THERE IS NO SUSPENSION LIFT UNTIL THAT POINT, (7 OR 8), IS REACHED. HONDA MAINTAINS THE UNIT IS WORKING PROPERLY. IF IT WERE WORKING PROPERLY THE BIKE SHOULD BEGIN RISING WHEN THE DISPLAY READS 1. I HAVE READ THAT THERE HAVE BEEN MANY COMPLAINTS OF THIS DEFECT, BUT HONDA WILL NOT REPAIR THE ITEM, I SUSPECT BECAUSE IT IS A COSTLY REPAIR, AND OBVIOUSLY WIDESPREAD. AIKEN MOTORCYCLE SALES & SERVICE WILL NOT REPAIR, SAYING THAT THE SUSPENSION MECHANISM IS WITHIN HONDA SPECS. *JB
FRONT WHEEL WOBBLE WHEN REDUCING SPEED BETWEEN 55 AND 20 MPH. INDUCED ALSO BY THE USE OF CRUISE CONTROL WHEN IT DECREASES SPEED. NEAR LOSS OF CONTROL WHEN IT HAPPENS UNEXPECTED. MUCH WORSE ON ROUGH SURFACES. DEALER UNABLE TO REPAIR UNDER WARRENTY BECAUSE FACTORY WILL NOT PAY AS A AUTHORIZED FIX ???? *NM
2002 HONDA GL1800 GOLDWING FRONT END WOBBLES AT 35 TO 40 MPH. *MR HEADER/TAPERED ROLLING BEARINGS HAD TO BE REPLACED. NOW MOTORCYCLE IS FINE. MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. *TT
SINCE NEW I HAVE COMPLAINED ABOUT A WOBBLING WHEN BRAKING MY GOLD WING. THE VARIOUS DEALERSHIPS HAVE STATED TIME AND AGAIN THAT "THE PROBLEM WAS NOT EVIDENT". ON JANUARY 3, 2003 I WAS RIDING MY 2002 GL1800A AT HIGHWAY SPEED WHEN I LIGHTLY APPLIED MY REAR BRAKE PEDAL TO "CHECK MY SPEED" AND THE BIKE WOBBLED VIOLENTLY CAUSING ME TO CRASH AND SUBSEQUENTLY CAUSE ALMOST $10,000 DAMAGE TO MY BIKE, AS WELL AS PERSONAL INJURY. THE BIKE WAS "FIXED" ONLY TO HAVE THE PROBLEM RESURFACE SEVERAL TIMES. HONDA HAS STATED THEY "HAVE NO CLUE" AS TO HOW TO REPAIR THE MOTORCYCLE.*AK
LOW SPEED WOBBLE, DEFECTIVE STEERING HEAD BEARING, EXCESSIVE FRONT TIRE WEAR, UN-STEADY BRAKING. *AK
FRONT TIRE ON MOTORCYCLE WAS CUPPING.ALSO, SLIGHT WOBBLE IN FRONT END. *AK
THE FRONT OF THE MOTORCYCLE VIBRATED SEVERELY WHEN DRIVING SPEEDS OF 30-40 MPH. TS *JB
MORTORCYCLE WILL START TO VIBRATE WITH SPEEDS STARTING 38 MPH. OWNER HAS TAKEN MOTORCYCLE TO DEALERSHIP, BUT NO CORRECTIVE ACTION WAS PERFORMED. CAUSE STILL UNKNOWN, AND DEALERS ASKED CONSUMERTO PICK MOTORCYCLE IN SAME CONDITION. PLEASE DESCRIBE DETAILS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .