2013 Honda GL1800A

TL* THE CONTACT OWNS A 2018 HONDA GOLDWING 1800D (NA). WHILE OPERATING THE MOTORCYCLE AND USING THE GPS, THE VOICE GUIDANCE AUDIO WOULD STOP WORKING, FORCING THE RIDER TO LOOK DOWN TO READ THE NAVIGATION SCREEN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE FAILURE WAS DUE TO A SOFTWARE ISSUE; HOWEVER, NO SOLUTION WAS CURRENTLY AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2.

NHTSA ID

11093332

Incident

Apr 1, 2018

Mileage

2 mi

VIBRATION CRACKS MOUNTS ON REAR PORTION OF FRONT FENDER. (THIS IS THE SECOND TIME IT HAS HAPPENED TO ME AND HAS HAPPENED TO MY SON ALSO) IF LEFT UNNOTICED BOTH SIDES WILL FAIL AND THE FRONT FENDER COULD WEDGE INTO THE FRONT FORK/FAIRING AREA AND JAM STEERING, SEVERE A BRAKE LINE,OR CAUSE A BLOW OUT OF FRONT OR REAR TIRE.( VIBRATION CAUSED BY MOTION OF THE VEHICLE)

NHTSA ID

11080740

Incident

Mar 1, 2018

Mileage

12,000 mi

TL* THE CONTACT OWNS A 2013 HONDA GOLDWING. UPON INSPECTION, IT WAS DISCOVERED THAT OIL WAS PRESENT NEAR THE REAR AXLE DIFFERENTIAL. THE MOTORCYCLE WAS TAKEN TO THE DEALER, FREEDOM POWER SPORT OF FORT WORTH, TEXAS, WHERE IT WAS DIAGNOSED THAT THE O-RING IN THE REAR DIFFERENTIAL FAILED AND CAUSED OIL TO LEAK. THE O-RINGS NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 14,054.

NHTSA ID

10992912

Incident

Mar 1, 2017

Mileage

14,054 mi

TL* THE CONTACT OWNS A 2013 HONDA GOLDWING. WHILE DRIVING 70 MPH, THE STUDS ON THE WHEEL BECAME INOPERABLE, WHICH CAUSED THE REAR TIRE ON THE MOTORCYCLE TO FAIL. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED TWICE. THE MOTORCYCLE WAS TOWED TO A DEALER WHERE IT WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,100.

NHTSA ID

10764620

Incident

Jul 14, 2014

Mileage

5,100 mi

REAR BRAKE DRAGGING. REAR DISKS HEATING UP. DRAGGING BRAKE LED TO TIP OVER AT SLOW SPEED. THERE IS A RECALL ON EARLIER YEAR HONDA GOLDWINGS. THIS MODEL 2013 IS NOT INCLUDED IN THE PREVIOUS RECALLS.

NHTSA ID

10746031

Incident

Aug 3, 2015

Mileage

1,712 mi

I BOUGHT A BRAND NEW 2013 GL1800 IN JUNE 2014, I DON'T DRIVE TOO MUCH, SO FAR JUST 500 MILES. BUT I FOUND THE ENGINE OIL ON THE FLOOR AT DEC 11 2014, AND I TOOK SOME PICTURES FROM THE BOTTOM OF THE ENGINE, IT WAS WET. I TOOK MY BIKE TO DEALER IMMEDIATELY AND THEY NEVER MET THIS SITUATION BEFORE AND TOLD ME THE GOLDWING ENGINE NEVER LEAKS, JUST THE OIL FILTER LOOSE AFTER INSPECTION. BUT I STILL DOUBT IT BECAUSE THE FILTER IS NOT WET, AND IS LOCATED ON THE LEFT SIDE, BUT THE LEAK AND WET IS IN THE CENTER OF THE ENGINE, HOW DOES THE OIL GO FROM THIS SIDE TO ANOTHER SIDE? IT HAS BEEN A MONTH SINCE THE OIL LEAKED PROBLEM FIXED AT DEC 23, 2014, BECAUSE OF THE OIL FILTER LOOSE. BUT COUPLE DAYS LATER, IT LEAKS AGAIN, IT IS NOT OBVIOUSLY DROP, I CAN SEE THE OIL WITH MY FINGER. THE DRAIN BOLT AND THE CRUSH WASHER SEEMS OK AND DRY. THE LAST TIME FOR OIL CHANGE AND MAINTENANCE WAS JAN 25, 2015. I DO NOT DRIVE MY BIKE SINCE THE OIL LEAK, JUST IN CASE THE ENGINE MAY GET WORST. I FOUND THE OBVIOUSLY OIL LEAK AND OIL DROP ON THE FLOOR AGAIN ON FEB 26, 2015, THIS IS THE THIRD TIME OF THE OIL LEAK AND DROP IN THE SAME POSITION SINCE DEC 2014. *TR

NHTSA ID

10691893

Incident

Dec 11, 2014

Mileage

200 mi

BIKE EXHIBITS A LOW SPEED STUMBLE UNDER ACCELERATION WHEN THE ENGINE IS 1) STARTED COLD AND NOT UP TO FULL OPERATING TEMPERATURE AND 2) STARTED WARM AFTER SITTING FOR 30 MINUTES. THE LOW SPEED STUMBLE UNDER ACCELERATION IS A HAZARD BECAUSE IT CAN CAUSE LOSS OF STABILITY AT SLOW SPEEDS AND CAN CAUSE LACK OF ACCELERATION WHEN TURNING ONTO A MAIN HIGHWAY. THIS IS A KNOWN ISSUE IN THE 2012 AND UP MODELS THAT HONDA WILL NOT RECOGNIZE AS A WARRANTABLE DEFECT AND OFFERS NO SOLUTION FOR REPAIR UNDER WARRANTY. THIS ISSUE IS REPEATABLE AND IT SEEMS LIKE MANY 2012+ GOLDWING OWNERS EXPERIENCE IT SOONER OR LATER. *TR

NHTSA ID

10632569

Incident

Mar 1, 2014

Mileage

1,247 mi

TL* THE CONTACT OWNS A 2013 HONDA GOLDWIND MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE HESITATED BUT DID NOT STALL. THE FAILURE WAS RECURRING BUT ONLY WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

NHTSA ID

10572733

Incident

Mar 16, 2014

Mileage

16,000 mi

Technician newsletter - When troubleshooting it is good to have all of the tools at your disposal. If you are diagnosing a power trunk lock remote control issue on a GL1800, there is a Honda tool that you may not know is capable of testing the trunk lock remote.

DEALER MESSAGE - THE AVAILABLE STOCK OF THE REPAIR KIT FOR ‘13-’14 GL1800B/BD (F6B) HAS BECOME LOW. AS A RESULT, THE AVAILABILITY OF P/N 06454-MJG-306 WILL BE CONTROLLED BY TECHLINE UNTIL FURTHER NOTICE. ALL OTHER PARTS FOR THIS CAMPAIGN REMAIN AVAILABLE ON OPEN ORDER.

"SERVICE BULLETIN - HONDA IS LAUNCHING A SAFETY RECALL OF 2012-2015 GL1800/A AND 2013-2015 GL1800B/BD MOTORCYCLES, AND IS IMPLEMENTING A RECALL REMEDY FOR 2001-2010 AND 2012 GL1800/A MOTORCYCLES ALREADY SUBJECT TO SAFETY RECALL “JG6”. HONDA HAS DETERMINED THAT UNDER CONDITIONS WHERE THE BRAKE FLUID IS SUBJECT TO PROLONGED AGING DUE TO A LACK OF MAINTENANCE (I.E., THE BRAKE FLUID IS NOT REPLACED FOR A LONG PERIOD OF TIME DESPITE THE PUBLISHED MAINTENANCE SCHEDULE OF REPLACEMENT EVERY 12,000 MILES OR TWO YEARS, WHICHEVER COMES FIRST), DEPOSITS MAY FORM WITHIN THE BRAKE FLUID. IF SUFFICIENT DEPOSITS ARE FORMED, THEY CAN RESULT IN A MALFUNCTION OF THE SECONDARY MASTER CYLINDER, WHICH MAY CAUSE THE REAR BRAKE TO DRAG."

"DEALER MESSAGE - ON DECEMBER 11, SEVERAL SECTIONS OF S/B GL1800 #23 WERE REVISED TO INCLUDE INFORMATION FOR THE REPAIR OF TRIKE COVERSIONS."

NEWSLETTER - THE REPAIR PROCEDURE FOR THE SECONDARY MASTER CYLINDER (SMC) RECALL IS VERY INVOLVED, SO MAKE SURE TO READ THROUGH THE ENTIRE BULLETIN BEFORE HAND SO YOU CAN VISUALIZE THE PROCEDURES BEFORE YOU START. NOT ONLY WILL YOU BE INSTALLING AN UPDATED SMC AND A NEW REAR MASTER CYLINDER, BUT IT IS IMPORTANT TO CAREFULLY FOLLOW EACH STEP IN EXACT ORDER SO THAT THE PEDAL BRAKE LINE IS COMPLETELY FLUSHED OF ANY CONTAMINANTS.

"DEALER MESSAGE - EFFECTIVE IMMEDIATELY THE SECONDARY MASTER CYLINDER (SMC) KITS FOR THIS RECALL ARE AVAILABLE ON OPEN ORDER. AS INDICATED IN S/B GL1800 #23 AND OTHER COMMUNICATIONS ABOUT THIS RECALL, IT IS ABSOLUTELY CRITICAL THAT ONLY PRO HONDA DOT 4 BRAKE FLUID BE USED DURING THE REPAIR PROCEDURE. TO HELP ENSURE AN ADEQUATE SUPPLY OF BRAKE FLUID IS AVAILABLE FOR RECALL REPAIRS, AN ADDITIONAL ALLOCATION OF PRO HONDA DOT 4 BRAKE FLUID WILL BE SHIPPED TO DEALERS. THE ALLOCATION IS BASED ON YOUR DEALERSHIP’S PREVIOUSLY SUBMITTED GL1800 SMC RECALL WARRANTY CLAIMS."