EQUIPMENT ADAPTIVE/MOBILITY
2013 Ford E-250
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 11 NHTSA owner-reported complaints for the 2013 Ford E-250, most frequently naming the tires & wheels, fuel system and brakes categories. 11 safety recalls have been issued covering this model year; and 29 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2013 | 1 | 1 |
| Jul 2014 | 1 | 2 |
| Feb 2017 | 1 | 3 |
| Jul 2017 | 1 | 4 |
| Aug 2020 | 1 | 5 |
| Sep 2020 | 2 | 7 |
| Nov 2021 | 1 | 8 |
| Feb 2022 | 1 | 9 |
| Feb 2023 | 1 | 10 |
| Feb 2024 | 1 | 11 |
What owners report
Complaints grouped by the component NHTSA recorded
- Tires & wheels325.0%
- Fuel system216.7%
- Brakes18.3%
- Driver assistance18.3%
- Airbags18.3%
- Exterior lighting18.3%
- Other / unspecified18.3%
- Engine18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
11 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT ADAPTIVE/MOBILITY
EQUIPMENT ADAPTIVE/MOBILITY
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
HELLO I HAVE THIS 2013 FORD E250 VAN AND ITS STOP DRIVING AND TRANSMISSION STOP WORKING IN THE MIDDLE OF THE ROAD AND THERE IS A LINK SAY ITS HAS RECALL ON SAME PROBLEM LISTED ON RECALL BUT TODAY I WENT TO FORD DEALER AND THEY LOOK AND SAY THERE IS NO RECALL ON TRANSMISSION ISSUE PLEASE READ THIS LISTED ABOUT TRANSMISSION PLEASE HELP : 2009-2016 Ford Econoline Recalled For Loss Of Motive Power Issue Ford has issued a recall for 2009-2016 Ford Econoline / E-Series models over a transmission component that could result in a motive power loss issue. The defect: affected vehicles contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing the loss of the ability to move the vehicle. All normal engine, braking, and steering functionality is unaffected. Reports indicate that the majority of weld failures occur when torque is highest, which is when the driver attempts to accelerate from a stop. The hazards: an elevated rate of loss of mobility in school bus and ambulance vehicle applications could present a unique risk to passengers or occupants including a loss of mobility in school bus applications may result in the transfer of unchaperoned children when the vehicle is immobilized in a roadway. Loss of vehicle mobility in ambulance applications may result in delay of patient treatment. Ford is unaware of any accidents resulting from this condition. Components: coast clutch capacitive discharge weld (inside transmission).
- NHTSA ID
- 11571064
- Incident
- Feb 3, 2024
The vehicle Blew a spark plug while driving. It took place right as I attempted to accelerate up to highway speed of 50 MPH. When I had it checked the mechanic said the number 3 plug was blown out and I had a busted injector. Vehicle mileage is 164k. The repair was over $1100.00 with none being covered under my full coverage insurance policy. I need to let others know what to expect from their Ford vehicle... Found out that this is a frequent problem with Ford Engines 5.4 Liter V-8..
- NHTSA ID
- 11507184
- Incident
- Feb 5, 2023
The contact owns a 2013 Ford E-250. The contact stated that while driving at a very low rate of speed while approaching a stoplight the driver depressed the brake pedal to stop and the vehicle erroneously accelerated forward and crashed into the rear of a second vehicle. During the incident, no injuries were reported and no police report was taken. The vehicle was examined by an independent mechanic but the cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 53,200.
- NHTSA ID
- 11452199
- Incident
- Feb 8, 2022
- Mileage
- 53,200 mi
The contact owns a 2013 Ford E-250 equipped with Cooper Tires, Tire Line: Discoverer A/T, Tire Size: 245/75/16, DOT Number: (N/A). The contact stated that while he was inspecting the rear tires, he noticed that the tires were cracked with tread separation. The contact called a tire shop and the tires were replaced with another brand of tires. The manufacturer was not notified of the failure. The approximate tire failure mileage was 10,000. The vehicle failure mileage was not provided.
- NHTSA ID
- 11440788
- Incident
- Nov 17, 2021
TL* THE CONTACT OWNS 2013 FORD E-250. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THERE WAS A LEAK AT THE FUEL RELAY PRESENT AFTER AT START-UP. THE CONTACT WAS INFORMED THAT THE FUEL RELAY NEEDED TO BE REPLACED. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
- NHTSA ID
- 11361882
- Incident
- Jan 2, 2020
- Mileage
- 117,000 mi
MY HEADLIGHTS AND TAIL LIGHTS JUST COME ON ALL BY THEMSELVES, OR IF YOU OPEN OR CLOSE THE DOORS---THEY COME ON OR GO OFF. REALLY SCARY STUFF.I TOOK THE COVER OFF, AND THERE IS WATER INSIDE THE REAR LIGHTS. I HAD THIS SAME PROBLEM ON MY F-150 TRUCK IN 1998. WHY HASNT FORD FIXED THIS PROBLEM BY NOW???
- NHTSA ID
- 11352441
- Incident
- Sep 1, 2020
- Mileage
- 103,000 mi
ON 3/17/2014 WE HAD 4 2-LT225/75R16E HT 701 115S BW SENTINEL INSTALLED ON OUR VAN BY BIG BRAND TIRE & SERVICE IN LOMPOC CA. THESE TIRES ARE RATED FOR 50,000 MILES. WE HAVE DRIVEN ABOUT 13,000 MILES. ON 8/6/2020 WE WERE DRIVING FROM WA TO SOUTHERN CA. THE RIGHT REAR TIRE STARTED GOING FLAT WHILE DRIVING. WE HAD AAA INSTALL THE SPARE AND WE CONTINUED ON OUR TRIP. ABOUT 200 MILES LATER THE VAN STARTED SHAKING VERY BADLY. WE WERE ON I5 IN THE MIDDLE OF THE CA DESERT. USING OUR PHONE WE FOUND A TIRE SHOP ABOUT 50 MILES AWAY. WE MANAGE TO LIMP OUR WAY TO THE TIRE SHOP. THEY SAID THE THE TREAD WAS SEPARATING. WE HAD ALL FOUR BRAN NEW TIRES INSTALLED. I HAVE BEEN UNABLE TO FIND ANY CONTACT INFORMATION FOR THE SENTINEL TIRE MANUFACTURER. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED. WE ARE VERY LUCKY, THIS COULD HAVE ENDED IN A CATASTROPHE. WE WOULD LIKE TO FIND CONTACT INFO FOR THE MANUFACTURER TO TRY AND GET SOME COMPENSATION.
- NHTSA ID
- 11348719
- Incident
- Aug 6, 2020
- Mileage
- 40,000 mi
DRIVER'S SIDE DOOR LATCH IS BROKEN. DOOR WILL NOT REMAIN CLOSED WHICH IS A SAFETY ISSUE. THE PROBLEM STARTED ABOUT A WEEK AGO, WHILE THE VEHICLE WAS STATIONARY AND HAS GOTTEN PROGRESSIVELY WORSE. NOW THE LATCH DOES NOT ENGAGE AT ALL SO THE VEHICLE CAN NOT BE USED. IT IS A COMPANY MAIL VAN AND IS IN THE PROCESS OF BEING REPAIRED.
- NHTSA ID
- 11006727
- Incident
- Jul 11, 2017
- Mileage
- 27,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
VISIBILITY; VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 0 | 1 | 0 | — |
| 2022 | 1 | 0 | 0 | — |
| 2021 | 0 | 0 | 0 | — |
| 2020 | 0 | 0 | 0 | — |
| 2019 | 0 | 0 | 0 | — |
| 2018 | 0 | 0 | 0 | — |
| 2017 | 2 | 0 | 0 | — |
| 2016 | 1 | 0 | 0 | — |
| 2014 | 7 | 11 | 0 | — |
| 2013Viewing | 11 | 11 | 0 | 49.1 |
| 2012 | 8 | 12 | 0 | — |
| 2011 | 6 | 18 | 0 | — |
| 2010 | 9 | 13 | 0 | — |
| 2009 | 2 | 19 | 0 | — |
| 2008 | 6 | 22 | 1 | — |
| 2007 | 6 | 27 | 1 | — |
| 2006 | 12 | 31 | 1 | 60.4 |
| 2005 | 11 | 11 | 1 | 61.1 |
| 2004 | 8 | 18 | 2 | — |
| 2003 | 17 | 8 | 2 | 65.8 |
| 2002 | 17 | 5 | 2 | 61.4 |
| 2001 | 18 | 3 | 2 | 62.3 |
| 2000 | 18 | 5 | 2 | 63.2 |
| 1999 | 31 | 6 | 2 | 58.8 |
| 1998 | 16 | 5 | 2 | 53.0 |
| 1997 | 24 | 4 | 3 | 62.4 |
| 1996 | 20 | 3 | 0 | 48.6 |
| 1995 | 15 | 3 | 0 | 55.1 |
| 1994 | 11 | 3 | 1 | 51.4 |
| 1993 | 7 | 3 | 1 | — |
| 1992 | 14 | 3 | 3 | 61.2 |
| 1991 | 8 | 1 | 5 | — |
| 1990 | 4 | 2 | 6 | — |
| 1989 | 7 | 2 | 5 | — |
| 1988 | 2 | 0 | 4 | — |
| 1987 | 0 | 2 | 3 | — |
| 1986 | 0 | 3 | 4 | — |
| 1985 | 2 | 5 | 4 | — |
| 1984 | 2 | 6 | 3 | — |
| 1983 | 0 | 6 | 1 | — |
| 1982 | 0 | 3 | 1 | — |
| 1981 | 0 | 1 | 1 | — |
| 1980 | 1 | 2 | 1 | — |
| 1979 | 1 | 4 | 1 | — |
| 1978 | 1 | 6 | 1 | — |
| 1977 | 0 | 2 | 0 | — |
| 1976 | 0 | 2 | 0 | — |
| 1975 | 0 | 5 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.