RoadVitals

2010 Ford E-250

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 12, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest May 24, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2010 Ford E-250, most frequently naming the electrical, brakes and driver assistance categories. 13 safety recalls have been issued covering this model year; and 29 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical218.2%
  • Brakes218.2%
  • Driver assistance218.2%
  • Suspension218.2%
  • Engine19.1%
  • Tires & wheels19.1%
  • Body & structure19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

13 campaigns cover this model year

View all 13

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V350000

EQUIPMENT ADAPTIVE/MOBILITY

May 24, 2016
2 units potentially affected
The defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England WheelsManufacturer number 16E-020View on NHTSA.gov
15V779000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 20, 2015
278 units potentially affected
The defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
New England WheelsManufacturer number 15E-068View on NHTSA.gov
15V763000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 17, 2015
285 units potentially affected
The defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Mobility Specialists, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Body & structure
Filed Jan 12, 2022

The rubber body mounts that are used between the body and chassis have deteriorated and crumbled to the point that there is nothing left but the bolt where a mount or bushing once was and this has happened within 100,000 or less on this vehicle when first noticed due to very harsh ride, body roll, popping and screeching noise from underneath van due to the rubber missing in places. This has been a constant problem with our f-250 Ford trucks as well and we do not drive the van or trucks off road and do not tow either and never drive in salt on roads in the winter so this is not due to road salt or muddy wet conditions of off roading as we are in the house cleaning business and never drive on anything other than paved or solid driveways on all jobs and do not work if bad weather is present. The bad mounts cause severe body roll, radiator damage due to bottom of radiator making contact with frame because rubber eventually fell apart and caused body to contact chassis cracking the radiator on bottom and the flexing due to instability cracked the side casing on radiator as well. This has been a safety issue for years and the new Ford trucks are still having this issue as we are dealing with this again on the new truck with less than 60,000 miles and this is the truck that we use to estimate jobs so it's basically a town truck and shouldn't be having failing body mounts. I believe during an accident the body could separate from chassis if this isn't corrected and it greatly affects the handling and ride of the vehicle when body contacts the chassis and also damages other components such as radiator. Reapirs about 2000.00 for new mounts replacement.

NHTSA ID
11447150
Incident
Jul 1, 2021
Electrical
Filed Mar 1, 2018
Fire reported

TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT THE ELECTRICAL WIRES MELTED ON HIS VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TONY BETTEN & SON'S FORD INC (3839 PLAINFIELD AVE NE IN GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRE HARNESS AND BLOWER SWITCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID
11075670
Incident
Jul 11, 2016
Mileage
110,000 mi
Filed Oct 17, 2017

WHEN I AM DRIVING IN MY TRUCK , MANY TIMES , WITH THE WINDOWS UP , I CAN SMELL EXHAUST IN MY CAB . MANY TIMES ON THE HIGHWAY , WHETHER THE WINDOWS ARE UP OR DON , WHEN I ACCELERATE , STRONG FUMES ENTER MY CAB AREA . THIS SITUATION ALWAYS HAPPENS AND CONTINUES TO HAPPEN !!

NHTSA ID
11033973
Incident
Oct 16, 2017
Mileage
25,000 mi
Suspension
Filed Sep 14, 2017

TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED. THE RANDALL REEDS PARK CITIES DEALER IN FORD, DALLAS WAS CONTACTED AT PHONE NUMBER: 214-358-8800, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,900.

NHTSA ID
11023428
Incident
Aug 31, 2017
Mileage
49,900 mi
Engine
Filed Sep 4, 2017

SPARK PLUG WAS PUSHED OUT OF THE CYLINDER HEAD BY CYLINDER COMPRESSION RESULTING IN POWER LOSS AND FIRE CONCERN. THESE ARE FACTORY INSTALLED SPARK PLUGS AND HAVE NEVER BEEN SERVICED. THE CONDITION OCCURRED AFTER A 200 MILE TRIP. THIS VEHICLE HAS 95K MILES AND HAS BEEN ROUTINELY SERVICED.

NHTSA ID
11021315
Incident
Sep 2, 2017
Mileage
95,000 mi
Suspension
Filed Feb 14, 2017

THE DEATH WOBBLE OCCURS WHEN YOU HIT A BUMP IN THE ROAD LARGE OR SMALL . I HAVE BEEN REPLACING EVERYTHING ON THE FRONT END . JUST ROTATED TIRES GOING TO SEE IF THAT WORKS

NHTSA ID
10954430
Incident
Dec 1, 2016
Mileage
150,000 mi
Tires & wheels
Filed Feb 24, 2014

2010 FORD E250. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SMD THE CONSUMER STATED ON MARCH 15, 2013, SHE EXPERIENCED A PROBLEM WITH ONE OF THE TIRES. AN INSPECTION REVEALED A BULGE ON THE SIDEWALL. THE TRUCK WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INFORMED THE TIRES DID NOT MEET THE OEM SPECIFICATIONS. ALL OF THE TIRES WERE REPLACED AT A COST OF $ 862.94. UPON RECEIPT OF THE RECALL, THE CONSUMER CHECKED THE SPARE TIRE ON THE VAN, AND DISCOVERED IT WAS ONE OF THE RECALLED TIRES IN THE NOTICE, AS VERIFIED BY THE LOCAL FORD DEALERSHIP. THE DEALERSHIP WAS ADDRESSING THE REPLACEMENT TIRE OF THE SPARE TIRE, THAT WAS STILL IN HER POSSESSION. THE CONSUMER STATED THE TIRES THAT WERE REPLACED BACK IN MARCH, WERE THE SAME AS THE SPARE TIRE, THAT WAS RECALLED. THE CONSUMER IS SEEKING REIMBURSEMENT.

NHTSA ID
10565131
Incident
Mar 15, 2013
BrakesDriver assistanceElectrical
Filed Jun 14, 2013
Crash reported

BRAKES LOCKED UP AND WOULD NOT RELEASE NOR SLOW THE VEHICLE RESULTING IN CRASH. *TR

NHTSA ID
10519816
Incident
Jun 13, 2013
Mileage
67,854 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 48130

VISIBILITY; VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

SSM 47976

POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

DOR-B8H4Z-11

STEERING

This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

SSM 47201

EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E-250 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022100—
2021000—
2020000—
2019000—
2018000—
2017200—
2016100—
20147110—
20131111049.1
20128120—
20116180—
2010Viewing9130—
20092190—
20086221—
20076271—
20061231160.4
20051111161.1
20048182—
2003178265.8
2002175261.4
2001183262.3
2000185263.2
1999316258.8
1998165253.0
1997244362.4
1996203048.6
1995153055.1
1994113151.4
1993731—
1992143361.2
1991815—
1990426—
1989725—
1988204—
1987023—
1986034—
1985254—
1984263—
1983061—
1982031—
1981011—
1980121—
1979141—
1978161—
1977020—
1976020—
1975050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.