RoadVitals

2014 Ford E-250

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 21, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Apr 18, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2014 Ford E-250, most frequently naming the engine, airbags and brakes categories. 11 safety recalls have been issued covering this model year; and 25 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine342.9%
  • Airbags114.3%
  • Brakes114.3%
  • Driver assistance114.3%
  • Powertrain (other)114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V313000

SEATS

Apr 18, 2019
2,080 units potentially affected
The defect: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Mobility Transportation ServicesView on NHTSA.gov
19V125000

EQUIPMENT ADAPTIVE/MOBILITY

Feb 26, 2019
3 units potentially affected
The defect: New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
The remedy: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
New England WheelsManufacturer number 18E-044View on NHTSA.gov
16V350000

EQUIPMENT ADAPTIVE/MOBILITY

May 24, 2016
2 units potentially affected
The defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England WheelsManufacturer number 16E-020View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Apr 21, 2025
Crash reported

The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash. After switching back to the drive position, the vehicle operated normally. During the crash, no injuries were reported, and no police report was filed. The contact used a scanner to determine that the PCU had malfunctioned and needed to be replaced. The contact also discovered that electrical wires in the vehicle were damaged by rodents. A Number 6 Injector Wire was chewed out by rodents, and the contact independently replaced the wire however, the vehicle continued to misfire. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered and was referred to the NHTSA Hotline. The manufacturer was aware that there was a software issue with the PCU and that it was a known failure, and the contact was concerned due to Ford acknowledging there was a fatality due to this known failure. The failure mileage was unknown.

NHTSA ID
11655888
Incident
Apr 18, 2025
Engine
Filed Apr 8, 2020

TL* THE CONTACT OWNS A 2014 FORD E-250. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID
11320508
Incident
Apr 1, 2020
Mileage
200,000 mi
Engine
Filed Mar 20, 2020

ON NOVEMBER 27, 2019 I WAS DRIVING BACK TO MY OFFICE AFTER COMPLETION OF A CHIMNEY JOB WHEN MY MOTOR WENT WITH ONLY 73,660. I THEN HAD TO HAVE MY VEHICLE TOWED AND THAT'S WHEN MY MECHANIC PULLED THE VALVE COVERS AND DISCOVERED A BROKEN VALVE SPRING THAT HAD CAUSED IT TO DROP THE VALVE INTO THE PISTON WHICH THEN CAUSED THE COOLANT AND OIL TO MIX. IN RETURN, THIS CAUSED A CATASTROPHIC FAILURE TO THE ENGINE. AT THAT POINT THE ENGINE WAS PULLED. IT WAS ALSO NOTED THAT THE SIDE OF THE ENGINE BLOCK WAS CRACKED AND BENT THE OIL PAN. UPON CLEANING THE INTAKE MANIFOLD GASKET SURFACES HE FOUND THAT DUE TO A POSITIVE CRANKCASE FROM THE VALVE DAMAGING THE PISTON THAT THE INTAKE WAS FULL OF OIL COOLANT MIXTURE AS WELL AS PIECES OF METAL FROM THE PISTON SHATTERING.

NHTSA ID
11318855
Incident
Nov 27, 2019
Mileage
73,660 mi
Engine
Filed Nov 13, 2018

NUMBER 2 SPARK BELOW OUT OF THE MOTOR,WHEN DRIVING

NHTSA ID
11151284
Incident
Nov 12, 2018
Mileage
123,500 mi
Brakes
Filed Oct 10, 2018

TL* THE CONTACT OWNS A 2014 FORD E-250. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, A SNAPPING SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE INNER BRAKE PAD HAD SEPARATED. THE BRAKE PAD WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. THE LOCAL DEALER (BASIL FORD, 1540 WALDEN AVE, CHEEKTOWAGA, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

NHTSA ID
11139476
Incident
Sep 1, 2018
Mileage
24,000 mi
Powertrain (other)
Filed Jan 10, 2017

THIS IS THE 11TH FORD WE HAVE REPLACED THE TRANSMISSION ON. BALSIE FORD IN HYANNIS,MA HAS NOW HAD THE VEHICLE FOR 32 WEEKS AND STILL NOT BACK YET.

NHTSA ID
10944073
Incident
Dec 29, 2016
Mileage
46,000 mi
Driver assistance
Filed Apr 15, 2014

THESE VEHICLES HAVE A ROLL OVER STABILITY CONTROL SYSTEM THAT IS DEFECTIVE. IF THE WIND IS BLOWING, THE ROLL OVER CONTROL STARTS SLOWING DIFFERENT WHEELS AND CAUSES THE DRIVER TO STRUGGLE TO MAINTAIN CONTROL. I RETURNED THE VEHICLE TO THE DEALER FOR SERVICE, BUT THEY CLAIM IT IS WORKING AS DESIGNED. THIS DESIGN IS A SAFETY HAZARD AND SHOULD BE INVESTIGATED IMMEDIATELY. IF YOU DRIVE IT ON A WINDY DAY, YOU WILL BE TERRIFIED. IN PERFECT CONDITIONS, YOU WILL STRUGGLE TO MAINTAIN YOUR LANE AS YOU DRIVE 60 MPH OR ABOVE. IT DRIFTS BACK AND FORTH LEFT TO RIGHT AT RANDOM INTERVALS. THIS VEHICLE SHOULD NOT BE ALLOWED ON PUBLIC ROADS. *TT

NHTSA ID
10582998
Incident
Apr 15, 2014
Mileage
400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 51854

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 51849

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 48130

VISIBILITY; VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E-250 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022100—
2021000—
2020000—
2019000—
2018000—
2017200—
2016100—
2014Viewing7110—
20131111049.1
20128120—
20116180—
20109130—
20092190—
20086221—
20076271—
20061231160.4
20051111161.1
20048182—
2003178265.8
2002175261.4
2001183262.3
2000185263.2
1999316258.8
1998165253.0
1997244362.4
1996203048.6
1995153055.1
1994113151.4
1993731—
1992143361.2
1991815—
1990426—
1989725—
1988204—
1987023—
1986034—
1985254—
1984263—
1983061—
1982031—
1981011—
1980121—
1979141—
1978161—
1977020—
1976020—
1975050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.