RoadVitals

2007 Ford E-250

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Oct 1, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
27
Latest May 24, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2007 Ford E-250, most frequently naming the airbags, electrical and engine categories. 27 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags228.6%
  • Electrical114.3%
  • Engine114.3%
  • Fuel system114.3%
  • Other / unspecified114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

27 campaigns cover this model year

View all 27

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V350000

EQUIPMENT ADAPTIVE/MOBILITY

May 24, 2016
2 units potentially affected
The defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England WheelsManufacturer number 16E-020View on NHTSA.gov
15V779000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 20, 2015
278 units potentially affected
The defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
New England WheelsManufacturer number 15E-068View on NHTSA.gov
15V763000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 17, 2015
285 units potentially affected
The defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Mobility Specialists, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA10003ClosedEngineering Analysis

HVAC Switch Failures

Opened Apr 13, 2010
Closed Mar 5, 2012

This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 1, 2021

Airbags deployed for no reason. I was doing 70 mph on the freeway and out of nowhere both airbags deployed didn't hit any bumps just smooth driving. Could of killed me.

NHTSA ID
11435148
Incident
Oct 1, 2021
Fuel system
Filed Apr 1, 2017

SPARK PLUG BLEW OUT OF CYLINDER BROKE OFF COIL.

NHTSA ID
10969874
Incident
Oct 1, 2016
Mileage
139,000 mi
Engine
Filed Sep 7, 2008

ENGINE REVS UP WHILE POWER BRAKE PETAL IS DEPRESSED AND TRANSMISSION IS ENGAGED. IT REVS UP ENOUGH TO OVERPOWER THE BRAKE AND PROPEL THE VEHICLE FORWARD ( OR BACKWARD IF IN REVERSE). *TR

NHTSA ID
10241254
Incident
Aug 25, 2008
Mileage
23,000 mi
AirbagsOther / unspecified
Filed Aug 28, 2007

FORD E250 VAN 9000#GVW. NO REAR SEATS, OWNERS MANUAL STATES A ON/OFF SWITCH FOR PASSENGER SIDE AIR BAG FOR SMALL CHILD USE, THIS VAN HAS NO SUCH SWITCH, I AM UNABLE TO TRANSPORT MY GRAND CHILD SAFELY. FORD WAS INFORMED OF THIS AND STATED IT WAS A MISS PRINT IN THE OWNERS MANUAL. THEY SAY IT WAS DISCONTINUED BUT NOT REMOVED FROM THE OWNERS MANUAL THAT HAD BEEN REVISED TWICE. I HAVE A VAN THAT I CAN NOT TRANSPORT A SMALL CHILD IN. THE VAN WAS JUST BOUGHT NEW FROM FORD THIS MONTH. *JB

NHTSA ID
10201066
Incident
Aug 24, 2007
Electrical
Filed Apr 30, 2007
Fire reported

TL* THE CONTACT OWNS A 2007 FORD E-250. THE CONTACT'S VEHICLE IGNITED IN FLAMES WHILE PARKED. AFTER THE FIRE WAS EXTINGUISHED THE CONTACT CALLED THE INSURANCE COMPANY AND THEN CALLED FORD. THE VEHICLE WAS TOWED TO A SHOP, WHERE IT HAS REMAINED FOR EIGHT DAYS. THE CAUSE OF FAILURE HAS NOT BEEN DIAGNOSED. HOWEVER, THE CONTACT SUSPECTED AN ELECTRICAL FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 20,000. *AK

NHTSA ID
10189244
Incident
Apr 20, 2007
Mileage
20,000 mi
Suspension
Filed Dec 5, 2006

DT*: THE CONTACT STATED WHILE DRIVING 56 MPH, THERE WAS A PRONOUNCED VIBRATION THAT WAS PHYSICALLY FELT THROUGHOUT THE VEHICLE. THE DEALER WAS NOT ALERTED. *AK UPDATED 2/27/2007 - *NM

NHTSA ID
10175208
Incident
Dec 5, 2006
Mileage
499 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 51909

POWER TRAIN:AUTOMATIC TRANSMISSION

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

DOR-T7F8K-08

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM:SOFTWARE; TRAILER HITCHES

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a false check trailer brake message and Trailer Brake Controller fault whenever the brake pedal is pressed. This will cause the part to be replaced, due to repetitive dashboard warning light, even though it sends signals to the trailer brakes properly.

ASI-44534

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: WHEN SHIFTING BETWEEN PARK, REVERSE AND/OR DURING 2-3 SHIFT, AN INTERMITTENT CLUNK OCCURS WITH A TORQSHIFT TRANSMISSION. MODEL 2003-2014 F-SUPER DUTY, E SERIES, EXCURSION, F-53 MOTORHOME CHASSIS, LOW CAB FORWARD. *PE

ASI-44404

ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

FORD: ON SOME TRUCKS, THERE IS A NO CRANK SITUATION AND IF VOLTAGE ON TRANSMISSION RANGE SENSOR AT PIN 21, IS LESS THAN 5 VOLTS, DISCONNECT THE ENGINE COOLING FAN CLUTCH, ELECTRONICALLY, AND RECHECK VOLTAGE. MODEL 2003-2007 F SUPER DUTY, 2004-2010 E SERIES, 2003-2005 EXCURSION.

AS-21769

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE; POWER TRAIN; SERVICE BRAKES, AIR:ANTILOCK

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

TSB-10-17-7

ENGINE AND ENGINE COOLING:ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: THERE ARE DRIVEABILITY CONCERNS SUCH AS HESITATION, LOW IDLE, OR LOSS OF POWER. 2007-2008 E150/250. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E-250 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022100—
2021000—
2020000—
2019000—
2018000—
2017200—
2016100—
20147110—
20131111049.1
20128120—
20116180—
20109130—
20092190—
20086221—
2007Viewing6271—
20061231160.4
20051111161.1
20048182—
2003178265.8
2002175261.4
2001183262.3
2000185263.2
1999316258.8
1998165253.0
1997244362.4
1996203048.6
1995153055.1
1994113151.4
1993731—
1992143361.2
1991815—
1990426—
1989725—
1988204—
1987023—
1986034—
1985254—
1984263—
1983061—
1982031—
1981011—
1980121—
1979141—
1978161—
1977020—
1976020—
1975050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.