Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2017 Ford E-250, most frequently naming the steering and suspension categories. 21 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
DRIVING AT 65 MPH AND GO OVER A BUMP OR ROUGH PATCH STEERING WHEEL SHAKES VIOLENTLY. STARTED THIS AT AROUND 20000 MILES DEALERDID A SERVICE AND ALIGNMENT ( CHARGING FOR SOME OF THE PARTS) STARTED AGAIN NOW WITH 48,000 MILES ON IT. IT HAS DONE IT 6 TIMES IN THE LAST WEEK EVEN WHICH MY 5 WHEEL ATTACHED. THIS IS A VERY DANGEROUS EVENT FOR ANYONE DRIVING A FORD F250
2017 FORD 250 DIESEL WHETHER TRAVELING OR STOPPED THE RECIRCULATION AIR MODE TURNS OFF AFTER 5 MINUTES AND GOES TO OUTSIDE AIR. THE TEMPERATURE INSIDE WILL CHANGE BY 10 DEGREES IN EXTREME COLD AND HOT WEATHER. THIS NECESSITATES TAKING ONES EYES OFF THE ROAD AND LOOKING DOWN AT THE CONTROLS TO RESET THE RECIRCULATION MODE. THIS HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED NEW AND IS CONTINUALLY OCCURRING. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP ON 12/5/2017 AND THE DEALERSHIP SAID NOTHING COULD BE DONE TO RECTIFY THE PROBLEM. THIS IS MORE HAZARDOUS THAN CELL PHONE USAGE AS ONE CAN RAISE THE CELL PHONE TO EYE OR EAR LEVEL TO USE IT. THIS COMPUTER PROGRAMMING FOR THE RECIRCULATION MODE WILL CAUSE NUMEROUS ACCIDENTS THAT WILL BE ATTRIBUTED TO RECKLESS DRIVING OR LOSS OF SITUATIONAL AWARENESS. THERE IS A SIMPLE FIX TO REPROGRAM THE COMPUTER HOWEVER FORD WILL NOT DO IT. SO FAR I HAVE AVOIDED AN ACCIDENT, BUT I CAN ASSURE NHTSA ACCIDENTS, INJURIES, AND FATALITIES WILL OCCUR BECAUSE OF THIS. PLEASE FORCE FORD TO RECALL THESE VEHICLES TO CORRECT THIS PROBLEM
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 0 | 1 | 0 | — |
| 2022 | 1 | 0 | 0 | — |
| 2021 | 0 | 0 | 0 | — |
| 2020 | 0 | 0 | 0 | — |
| 2019 | 0 | 0 | 0 | — |
| 2018 | 0 | 0 | 0 | — |
| 2017Viewing | 2 | 0 | 0 | — |
| 2016 | 1 | 0 | 0 | — |
| 2014 | 7 | 11 | 0 | — |
| 2013 | 11 | 11 | 0 | 49.1 |
| 2012 | 8 | 12 | 0 | — |
| 2011 | 6 | 18 | 0 | — |
| 2010 | 9 | 13 | 0 | — |
| 2009 | 2 | 19 | 0 | — |
| 2008 | 6 | 22 | 1 | — |
| 2007 | 6 | 27 | 1 | — |
| 2006 | 12 | 31 | 1 | 60.4 |
| 2005 | 11 | 11 | 1 | 61.1 |
| 2004 | 8 | 18 | 2 | — |
| 2003 | 17 | 8 | 2 | 65.8 |
| 2002 | 17 | 5 | 2 | 61.4 |
| 2001 | 18 | 3 | 2 | 62.3 |
| 2000 | 18 | 5 | 2 | 63.2 |
| 1999 | 31 | 6 | 2 | 58.8 |
| 1998 | 16 | 5 | 2 | 53.0 |
| 1997 | 24 | 4 | 3 | 62.4 |
| 1996 | 20 | 3 | 0 | 48.6 |
| 1995 | 15 | 3 | 0 | 55.1 |
| 1994 | 11 | 3 | 1 | 51.4 |
| 1993 | 7 | 3 | 1 | — |
| 1992 | 14 | 3 | 3 | 61.2 |
| 1991 | 8 | 1 | 5 | — |
| 1990 | 4 | 2 | 6 | — |
| 1989 | 7 | 2 | 5 | — |
| 1988 | 2 | 0 | 4 | — |
| 1987 | 0 | 2 | 3 | — |
| 1986 | 0 | 3 | 4 | — |
| 1985 | 2 | 5 | 4 | — |
| 1984 | 2 | 6 | 3 | — |
| 1983 | 0 | 6 | 1 | — |
| 1982 | 0 | 3 | 1 | — |
| 1981 | 0 | 1 | 1 | — |
| 1980 | 1 | 2 | 1 | — |
| 1979 | 1 | 4 | 1 | — |
| 1978 | 1 | 6 | 1 | — |
| 1977 | 0 | 2 | 0 | — |
| 1976 | 0 | 2 | 0 | — |
| 1975 | 0 | 5 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.