RoadVitals

2017 Audi A5 Cabriolet

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 1, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2017 Audi A5 Cabriolet, most frequently naming the engine category. 2 safety recalls have been issued covering this model year; and 580 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V229000

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Apr 11, 2018
342,867 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
The risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc.Manufacturer number 19N3/19N4View on NHTSA.gov
17V150000

SEAT BELTS:PRETENSIONER

Mar 8, 2017
1,676 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A5 Cabriolet and S5 Cabriolet vehicles. A component within the front, rear, and rear center seat belt retractor pretensioners may detach after the seatbelt retractor pretensioner is deployed in the event of a crash.
The risk: Although, the seat belt will operate as intended in the event of a crash, the pretensioner component may be a projectile within the vehicle cabin, increasing the risk of injury.
The remedy: Audi will notify owners, and dealers will replace the safety belt retractors/pretensioners, free of charge. The recall began on June 28,2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69O8.
Volkswagen Group of America, Inc.Manufacturer number 69O8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Aug 1, 2018

SAFETY RECALL 19N4 (NHTSA 18V229) WAS ISSUED IN JUNE 2018. ATTACHED NOTICE INDICATES THAT VEHICLE SHOULD BE PARKED OUTDOORS AS A PRECAUTION, TO AVOID A FIRE CAUSED BY A SHORT CIRCUIT WITHIN THE ELECTRIC COOLANT PUMP. RECALL REPAIRS ARE NOT ANTICIPATED UNTIL LATE 2018. I DO NOT WANT TO WAIT 4 MONTHS TO GET A REPAIR SINCE THIS IS AN OBVIOUS SAFETY ISSUE. I TALKED TO MY LOCAL SERVICE PERSON AT AUDI DANVERS, MA WHO CONFIRMED THE RECALL REPAIR IS NOT YET AVAILABLE. I ALSO EMAILED AUDI USA BUT HAVE NOT RECEIVED A RESPONSE. WHAT CAN I DO TO GET THIS RECTIFIED?

NHTSA ID
11115059
Incident
Jun 25, 2018
Engine
Filed Jun 4, 2017

I PURCHASED THIS VECHILED 10 MONTHS AGO. AT 800 MILES, THE ENGINE LIGHT CAME ON. THE CRANKSHAFT, THROTTLE BODY AND CAM ADJUSTER WERE ALL REPORTED TO AUDI USA AND REPAIRED OR REPLACED. I WAS INFORMED BY THE DEALER THEY WANTED TO REPLACE THE ENGINE. AUDI USA IS SAYING IT WAS ONLY A BRACKET. THE CAR STILL PAUSES AND JERKS WHEN ACCELERATING, AND HAS AN ANNOYINGLY LOUD VIBRATION. I AM NOT CONFIDENT IN THE AUDI BRAND ANYMORE, AND AFTER 10 PREVIOUSLY OWNED AUDI - I AM MOVING ON TO THEIR GERMAN COMPETITOR.

NHTSA ID
10993098
Incident
Aug 31, 2016
Mileage
800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2074640_3

ENGINE

This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.

TSB_2059335_7

ELECTRICAL SYSTEM

This bulletin provides information when there are noises from the area around the instrument cluster.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 Cabriolet by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022010—
2021030—
2020010—
2019000—
2018010—
2017Viewing220—
2016010—
2015110—
2014110—
2013310—
2012142044.3
2011142043.7
2010162044.9
2009000—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.