RoadVitals

2014 Audi A5 Cabriolet

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 29, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Audi A5 Cabriolet, most frequently naming the engine category. 1 safety recall has been issued covering this model year; and 959 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V229000

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Apr 11, 2018
342,867 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
The risk: A blocked pump or a short-circuited pump can increase the risk of a fire.
The remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc.Manufacturer number 19N3/19N4View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 29, 2019

THE ENGINE STOPPED RUNNING ON TWO SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY IN EXTENDED STOP AND GO TRAFFIC ON VERY HOT DAYS (IN THE 90'S). AFTER COOLING DOWN FOR AN EXTENDED TIME (1/2 HOUR OR MORE), THE CAR STARTED AGAIN AND ACTED NORMAL. IT HAPPENED LAST LABOR DAY (2018 AND YESTERDAY (6/28/19). ONCE THE ENGINE STOPPED I COULD NOT RESTART THE CAR UNTIL IT COOLED DOWN. I WAS STUCK ON THE HIGHWAY UNTIL I COULD MOVE THE CAR TO SIDE OF THE ROAD BY PUTTING IT INTO NEUTRAL. THESE ARE THE ONLY TWO TIMES THIS HAS HAPPENED SINCE I ACQUIRED THE CAR ON 3/15/14. I BELIEVE IT IS SOMEHOW RELATED TO THE CAR OVERHEATING AND SHUTTING ITSELF DOWN TO PROTECT THE ENGINE FROM DAMAGE. COULD THIS BE RELATED TO THE SAFETY RECALL 19N4 -ELECTRIC (AFTER RUN) COOLANT PUMP (NHTSA 18V229)?

NHTSA ID
11228410
Incident
Jun 28, 2019
Mileage
54,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2074436_3

This bulletin provides information when the horn sound quality is poor.

TSB_2069904_3

SERVICE BRAKES

This bulletin provides information for all models regarding brake sounds.

TSB_2069078_4

SERVICE BRAKES

This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).

TSB_20741717_15

VISIBILITY/WIPER

This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.

TSB_2072304_4

SERVICE BRAKES

This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.

TSB_2075120_3

SERVICE BRAKES

This bulletin provides information about the general approach for brake vibration concerns.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A5 Cabriolet by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022010—
2021030—
2020010—
2019000—
2018010—
2017220—
2016010—
2015110—
2014Viewing110—
2013310—
2012142044.3
2011142043.7
2010162044.8
2009000—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.