Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Honda HR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 41, in the owner's own words
Honda sensing error codes started lighting up all of a sudden. My HRV has never been in any kind of minor or major accident. We bought it new back in 2019. It currently has 13424 miles. This error is unexplainable as we have maintained this car so thoroughly. This error is not safe for drivers as it causes confusion especially when it just suddenly pops out while driving.
Lane keeping, adaptive cruise control, auto high beam lights, forward collision warning. It is available for inspection. This is the whole reason we went with this car was the safety features. Now none of the forward Saftey features are currently working because of the front safety camera failure. Have not returned to dealer since it is out of warranty now. No warning lamps before this problem started.
All safety systems warned of failure due to faulty camera. Camera needed to be replaced.
Driving on the highway then all of a sudden the display lights come on, forward collision warning, driver assist, headlight,lane assist and brake light comes on. Pulled over and started the vehicle but still no change. Took to dealer,found faulty camera
Unknown cause. Multiple smart features prompted errors. Replacing battery did not solve issue. Replacing camera temporarily solved issue, but returned.
The forward camera mounted on the windshield failed which means all of the advanced safety features will not work that is a safety hazard when you rely on these systems. Looking on the internet, this seems to be a common problem and is very expensive to fix. There are multiple warning lamps that appear. They are Brake System, Auto High-Beam Problem, Collision Mitigation System Problem, Lane Keeping Assist Problem, Road Departure Mitigation System Problem, & Adaptive Cruise Control Problem. I don't understand how there are recalls when the rear camera does not work but not the front camera. They are both safety features.
Flashing all LPAS warnings. Also displaying 'brake system' on dashboard
The contact owns a 2019 Honda HR-V. The contact stated that the infotainment system display became inoperable while driving. Additionally, the rearview camera became inoperable while in reverse(R). The vehicle was taken to the dealer to be diagnosed. The contact was not provided with official diagnostic information; however, the dealer informed the contact that the Audio Display Unit had failed and needed to be replaced. The contact informed the dealer that the VIN was included in NHTSA Campaign Number: 24V384000 (Back Over Prevention), which the contact related to the failure. The dealer informed the contact that the vehicle would be repaired at the owner's expense. Additionally, the dealer advised the contact that the part needed to be ordered from the manufacturer; however, the manufacturer was unreachable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000.
Verified by dealer failure of multipurpose camera unit . As documented by Honda dealership the failure is due to internal electric defect (DTC U3000-49). This is a safety related electronic system and is not result of wear, misuse, or maintenance- related issues.
The contact owns a 2019 Honda HR-V. The contact stated that while slowly pulling into a parking space, while in the process of depressing the brake pedal to stop the vehicle, the vehicle unintendedly accelerated and crashed into a building. There were no reported injuries, fire, or an air bag deployment. A Police report was filed. There were no warning lights illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,500.
The camera associated with the Honda Sensing features has failed, resulting is multiple warning lights and non functioning safety features.
all the lights for the honda sensing systems (LKS, ACC, road departure, etc) are on periodically with notifications that they were not working. There is nothing wrong with the battery or anything else. They are gonna charge me 1,500$ to get this fixed when it’s their equipment that’s at fault.
Front View camera behind rear view mirror suddenly stopped working. All advanced safety mechanisms stopped working, replacement is said to be $2500 with no known reason for this part to stop working besides it "went bad".
Several warning lights came on. No collision or glass damage occured. Took it to the dealer. DIAGNOSIS was CODE U3000-49 "multipurpose camera unit/millimeter wave radar internal electric failure due to heat. They said fix it would be $2237.49. However, they said they could not fix it then because the part is back ordered. Due to so many cars with this problem. I went online and see other 2019 hr-v owners having the same issue.
The Multipurpose camera that controls all advanced driver assistance fuctions malfunctions causing these systems to intermittenently not work properly or at all. It has caused the vehicle to fail to brake, and brake on its own without cause. Upon doing my own research I found numerous reports online of other owners of this make/model having the same issue. The problem first occured when my vehicle reached about 50,000 miles. It has been ongoing since. It caused damage to my vehicle when the automatic collision assist failed to brake for a vehicle that stopped abruptly in front of me. The alerts that these systems are not working do not always show up when the vehicle starts. Sometimes they stop working in the middle of the route. I have been in correspondence with the dealership who informed me the cost to fix this issue is $1968 (this does not include the $150 diagnostic fee while the vehicle was being serviced for a recall related to the fuel pump - I already paid to the dealer that fee and for which I've attached my receipt.) There is clearly some issue with the part that was installed by the manufacturer. It makes the vehicle unsafe to drive not knowing if these systems will fail or malfunction at any given moment. I do not feel as the customer this should be my responsibility to have repaired, as many others report the same issue with this part. There is clearly a widespread issue that needs to be addressed in a recall in order to replace the faulty part.
Car has 40000miles, started posting warning for lane keeping, lane departure, Adaptive Cruise control, emergency braking, and the car disabled all the features in ADAS, also posted brake system warning indicator. The honda dealer diagnosis the multi-purpose camera failed. Car has low miles, and should not have failed this soon, and also creates dangers for the driver, the dashboard lights all these warning, quite concerning. Cost was also extremely expensive, over $2k to repair.
I have only 40,000 miles on my 2019 Honda HRV. Due to utilizing the lane assist, my rack and pinion, inner tie rod ends and steering shaft assembly have all came lose. When I drive, I can turn my steering wheel to the right and left one inch and the wheels do not move. I need to move my steering wheel more than an inch for the wheels to engage due to everything being faulty and loose. I believe this stems from the vibration caused in the lane assist. I will now need to do a $2,000+ repair on a element of my vehicle that should last between 100,000 - 150,000 miles where my vehicle is only at 40,000 miles. I do not have invoice for the repair yet as I'm shopping around due to high cost. I have a video showing what the incident is, but the form won't allow me to send videos. I'm happy to send that video in a follow up.
Around July 2024 my 2019 HRV began displaying warnings regarding the Honda sensing camera and the features associated with it. After spending my own time and money diagnosing the issue, the dealership explained the Honda sensing camera is malfunctioning. Without any further explanation they expected me to pay almost $2,000 to fix it. Now my car will not pass inspection unless I pay out of pocket to fix the malfunctioning camera despite the lack of reasoning. This feature should be removed from Honda vehicles if it is going to malfunction for no reason.
I bought this car new in 2019. It was never in an accident. While driving normally, the car started throwing warnings saying the lane keep assist has a problem, the collision mitigatuon system hhas a peoblem, the auto high beams have a problem, the road departure system has a problem. I paid Honda in Surprise AZ $210 for a diagnosis and they told me that it needs a new U3000-49 Multipurpose camera unit will cost $1,730 to replace and install and possibky another $1,420 for a new SRS unit. The car was never in an accident, and both of these should not be breaking after just 5 years of ownership. Clearly the multipurpose camera unit and also likely the srs are defective and should be recalled.
Adaptive cruise control, lane keep assist, collision avoidance, regular cruise control, and more all shut down after my cars Honda sense camra died.
i made an appointment with Garden State Honda of Passaic, NJ located (225 River Drive Passaic, NJ 07055) after waiting months for an appt. finally took my car today 01/20/2025 and when at the Counter rep named Chelsea state that their honda dealer could not honor nor repair my car due to how I purchased the car in an action.. My understanding is even though I purchase a salvaged vehicle the issue is with a recall part from Honda not the car..Now my vehicle has been parked for months waiting for this appt. Has too many lights due to this fuel pump recall and I cant even get my inspection sticker since its now expired with NJ due to the many lights the car has on. I need some help and guidance as to what can be done
The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to operate and use a car where the safety features will just out of nowhere disengage risking my life and my families life. The vehicle was brought into the dealership and the cost for replacement is incredibly large.
Faulty front camera sensor resulted in all ADAS systems to not work. (Auto braking, auto high beams, lane keeping, adaptive cruise control). Forums have shown that this is an issue across platforms of the HRV, and happens at different mileage of vehicle. Mine happened at around 70k miles. Repair is $1800-$2500.
Driving and car suddenly will stop completely then accelerate. Has happened many times. Most recently last Sunday while passing a slowing car that was making a right hand turn into a driveway.
Speedometer, fuel gauge, mileages, Temperature, not showing up on the dashboard! It’s dark when the car it start up! Just dark screen on the odometer side. It’s start blinkering when you drive for while. It’s happened to the las 3 years and getting worse this year. It’s happened every morning and fewer times in the evening.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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