2023 Honda HR-V Owner Complaints

The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

NHTSA ID

11764820

Incident

Sep 1, 2026

Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

NHTSA ID

11760094

Incident

Aug 23, 2026

In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety issue involving the rear window, that Honda would cover the replacement cost, and that I should submit a reimbursement claim. I submitted the AutoGlass Now receipt for $441.76 and my credit card statement. I paid a $100 deductible, and State Farm paid the remaining balance. Neither State Farm nor I should bear costs resulting from Honda’s acknowledged rear window issue. I requested that Honda promptly reimburse my $100 deductible and reimburse State Farm. It is a battle. The incident created a major safety concern. I am grateful it occurred while the vehicle was parked rather than on a major highway with family members inside, where sudden rear window failure could have posed a serious hazard. Still, I was left after work with an unsafe vehicle 40 minutes from home, had to cover the rear window in case of rain, arrange for my sister to pick me up, and wait several days for the repair to be completed. It is most disturbing that this issue was already known and could have been fixed before this catastrophic failure. Something should be done about this before lives are lost. Also, when reaching out to the Honda service center, they don't acknowledge the issue and direct you to your insurance company so that Honda is not responsible for the full cost of the repair.

NHTSA ID

11758855

Incident

Apr 22, 2026

The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.

NHTSA ID

11757991

Incident

Jun 19, 2026

Mileage

23,000 mi

My driver's seat when I raise the height lowers in 1 week whereby I cannot safely drive the car because the seat is to low and cannot see above the dashboard.

NHTSA ID

11757145

Incident

Aug 8, 2026

Rear windshield exploded

NHTSA ID

11749918

Incident

Jul 11, 2026

I got a "supplemental restraint problem. See your dealer." message on my car's dashboard. My car is available for inspection upon request. The air bags may not deploy in a crash, and this poses a critical safety problem. I haven't taken it to a dealer or independent center yet. It hasn't been inspected by anyone yet. There weren't any lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

NHTSA ID

11745676

Incident

Jun 19, 2026

I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.

NHTSA ID

11743468

Incident

Jan 28, 2026

On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken glass hole. I never rolled anything on the street and no none was in sight .. I approached my home and parked the car and immediately checked the back to see if a rock or some sort was in the trunk however there was no evidence of that . Researching I notice many others have experienced this random spontaneous shatttering related to manufacturing error of window/defroster glue on defroster coiling . This was a huge danger for anyone in the back including myself the driver .. I’m very upset that Honda has not set a full recall on this other customers . I could have or another person sustained a serious injury. Now I’m waiting to get this repair which is a huge inconvience because all weekend it has stormed and having a garbage bag as a cover is so embarrassing ., I’m very displeased with Honda right now .

NHTSA ID

11739775

Incident

May 22, 2026

The steering wheel hard to turn. Need more effort to turn. Feel a notch or sticking in the wheel. The steering makes squeaking sound when turning. The dealer where I bought the car cannot find the problem.

NHTSA ID

11736894

Incident

Nov 1, 2025

The contact owns a 2023 Honda HR-V. The contact stated that all the warning lights were illuminated. The vehicle stalled upon starting. The vehicle was taken to an independent mechanic, where the fuse was replaced. The vehicle was repaired, but the failure recurred. While depressing the start button, the look in the rear mirror was displayed. The vehicle failed to start. The brake pedal was kicking back. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 28,000.

NHTSA ID

11736027

Incident

Mar 1, 2026

Mileage

28,000 mi

Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026

NHTSA ID

11729760

Incident

Mar 30, 2026

slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again

NHTSA ID

11727544

Incident

Mar 15, 2026

Had my car parked in my house garage. Drove out of garage to go to work. While waiting on garage to close, heard an explosion and realized my back windshield shattered. When I got out to inspect and take pictures, it shattered even more. Took to dealership. Waiting to hear back from Honda corporate. Tired of issues with this car.

NHTSA ID

11713776

Incident

Jan 27, 2026

My back windshield shattered and when I went to the dealership they said there was a recall on the back windshield but I never received any notification about this recall

NHTSA ID

11710302

Incident

Dec 16, 2025

I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.

NHTSA ID

11707377

Incident

Dec 28, 2025

Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in. I found out there was a soft recall regarding the rear window and the adhesive used. I went to the Yonkers service center on 50 Yonkers Ave here in Westchester County on Saturday 12/13/25,spoke with a rep who was very courteous, explained the recall I found on-line regarding rear window recall and set up an appointment for that Monday 12/15/25. Dropped off car to service center, received a call the next day from the rep saying they cannot do anything about it because the Technician found nothing wrong. I explained it was a manufacturers defect and it should be covered. Then called the dealer and I explained the situation, called me back and gave me the same explanation. I then reached out to the corporate offices and they said I would have to pay out of pocket. I find this very unacceptable.

NHTSA ID

11706105

Incident

Dec 12, 2025

While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.

NHTSA ID

11704730

Incident

Dec 7, 2025

My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car

NHTSA ID

11704641

Incident

Aug 31, 2025

The rear window glass suddenly broke with a huge sound. The glass brokes to pieces completely. No warning light was activated. It happened 10 minutes ago. I haven't reported to my insurance or dealer. I used defrost function. Before this accident happened, I smelled a burning flavor a little. Also, the range dropped almost 10 miles over a 2 mile distance. I am not sure if those phenomena relate or not.

NHTSA ID

11700477

Incident

Nov 19, 2025

The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.

NHTSA ID

11699933

Incident

Nov 17, 2025

Rear view window shattered while driving

NHTSA ID

11697810

Incident

Nov 5, 2025

The back rearview windshield shattered. I got into my parked car in the morning, turned it on and heard a pop sound. I looked back and saw a hole in the windshield, the glass fell inside the truck in pieces. I looked around to see if something dropped to crack it, but there was nothing. The pieces of the windshield kept falling in the trunk and the hole got bigger as time went on.

NHTSA ID

11694389

Incident

Oct 19, 2025

The car is making a rotting sound when I start accelerating and it didn’t make that sound before. It feels like it is the catalytic converter. I bought this car brand new, so it is a bit annoying that I am having this issue with a new car that I been having it for less than 3 years

NHTSA ID

11682570

Incident

Aug 13, 2025

The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.

NHTSA ID

11682465

Incident

Jul 5, 2025

Mileage

60,000 mi