2023 Honda HR-V

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

NHTSA ID

11764820

Incident

Sep 1, 2026

Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

NHTSA ID

11760094

Incident

Aug 23, 2026

In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety issue involving the rear window, that Honda would cover the replacement cost, and that I should submit a reimbursement claim. I submitted the AutoGlass Now receipt for $441.76 and my credit card statement. I paid a $100 deductible, and State Farm paid the remaining balance. Neither State Farm nor I should bear costs resulting from Honda’s acknowledged rear window issue. I requested that Honda promptly reimburse my $100 deductible and reimburse State Farm. It is a battle. The incident created a major safety concern. I am grateful it occurred while the vehicle was parked rather than on a major highway with family members inside, where sudden rear window failure could have posed a serious hazard. Still, I was left after work with an unsafe vehicle 40 minutes from home, had to cover the rear window in case of rain, arrange for my sister to pick me up, and wait several days for the repair to be completed. It is most disturbing that this issue was already known and could have been fixed before this catastrophic failure. Something should be done about this before lives are lost. Also, when reaching out to the Honda service center, they don't acknowledge the issue and direct you to your insurance company so that Honda is not responsible for the full cost of the repair.

NHTSA ID

11758855

Incident

Apr 22, 2026

The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.

NHTSA ID

11757991

Incident

Jun 19, 2026

Mileage

23,000 mi

My driver's seat when I raise the height lowers in 1 week whereby I cannot safely drive the car because the seat is to low and cannot see above the dashboard.

NHTSA ID

11757145

Incident

Aug 8, 2026

Rear windshield exploded

NHTSA ID

11749918

Incident

Jul 11, 2026

I got a "supplemental restraint problem. See your dealer." message on my car's dashboard. My car is available for inspection upon request. The air bags may not deploy in a crash, and this poses a critical safety problem. I haven't taken it to a dealer or independent center yet. It hasn't been inspected by anyone yet. There weren't any lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

NHTSA ID

11745676

Incident

Jun 19, 2026

I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.

NHTSA ID

11743468

Incident

Jan 28, 2026

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.

Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.

Service News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip.

Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.