2017 Honda HR-V

SAFETY HAZARD NOTIFICATION: INTERMITTENT IGNITION SWITCH FAILURE & STRAND RISK I am filing a formal safety complaint regarding a known manufacturing defect in the ignition start/stop switch of my 2017 Honda HR-V. This component is suffering from an intermittent failure that creates an unpredictable and immediate strand risk, compromising driver safety by leaving the vehicle unable to start or power down correctly in potentially hazardous or isolated environments. Manufacturer American Honda Motor Co. is fully aware of this systemic defect, having issued Technical Service Bulletin TSB 20-116 (Diagnostic Trouble Code DTC B12C5) specifically addressing ignition start/stop switch failure. Despite this being a documented engineering flaw admitted by the manufacturer, American Honda Case Management (Case 16436837) is actively enforcing predatory financial barriers to prevent remediation. They are refusing to issue a conditional diagnostic waiver to verify the code, choosing instead to force an upfront out-of-pocket dealer diagnostic fee onto the consumer with no guarantee of goodwill coverage. Furthermore, corporate representatives handling this file on July 1, 2026, actively refused to provide their names or employee identification numbers when requested. I request that NHTSA review this case file and investigate American Honda’s bad-faith deployment of cost barriers to intentionally depress the reporting and remediation of a documented, safety-critical manufacturing defect.

NHTSA ID

11747739

Incident

Jun 2, 2026

THE CVT TRANSMISSION BELT IS BREAKING APART WHICH SUDDENLY SLOWED THE CAR WHILES DRIVING ON A FREEWAY, AMERICAN HONDA QUIETLY SENT NEW BULLETIN TO DEALERS WITHOUT INFORMING ME AS A OWNER OF THIS CAR FROM 02/2019. AMERICAN HONDA NEW ANOUT THE BELT DETERIORATION AND DID NOT TOOK STEPS TO SAFEQUARD MY INVESTMENT, LIKE ADVISING TO CHANGE TRANSMISSION FLUIS MORE FREQUESNTLY THAN MANUFACTURER RECOMMENDATIONS. THIS IS LACK OF COPORATE GREED AND WHEN I ASKED FOR A GOODWILL REPAIR THEY DENIED IT WITHOUT ANY REMORSE OF THEIR WRONG DOING. AN APOLOGY WOULD HAVE BEEN ACCETABLE. SINCE AMERICAN HONDA ID NOT CORRECTING THERIR ACT, IAM REQUESTING NHSA TO ADVISE DMV TO NOT RENEW THESE UNSAFE CARS UNTIL HONDA FIXES ITS PROBLEMS.

NHTSA ID

11742593

Incident

Mar 26, 2026

The car suddenly was unable to move forward or back even though engine was still running. I was able to roll to a stop in the parking lot at work, but moments before had been on the highway. Tow truck driver noted cap to transmission fluid had popped off. The car was towed to Honda dealer which determined new transmission needed. Even though there had been Honda technical service bulletins describing issues with transmissions for Honda HRVs for years 2016 to 2020, both the dealership (not purchased there), corporate Honda and dealer where car was purchased, all refused to pay for the problem.

NHTSA ID

11741082

Incident

May 11, 2026

cVT transmission failure Honda Eatontown diagnosed and gave 8400 estimate to replace/repair it

NHTSA ID

11738312

Incident

May 14, 2026

While driving, starting from a stop sign / or traffic light, the vehicle will stall out upon light acceleration. Going through the recall information, it appears that many 2017 Honda HRV and 2018 Honda HRV have a safety recall for the fuel pump ( located inside the fuel tank / under the drivers seat). For whatever reason, my HRV is not included in the recall but suffers from the exact same problems as the recalled vehicles. This has happened numerous times, in light traffic and in extremely heavy traffic where my life was put in danger by this stalling issue.

NHTSA ID

11737980

Incident

May 14, 2026

BCM module failure. Car controls flash on and off. Vehicle won’t start. Alarm goes off randomly.

NHTSA ID

11737460

Incident

May 1, 2026

issues with my car paint peeling. many hondas and other makes have had issues with the white paint peeling off in specks and in sheets

NHTSA ID

11732977

Incident

Apr 22, 2026

Dear American Honda Motor Co., Inc. ,I am writing to formally document my experience with a premature failure of the Continuously Variable Transmission (CVT) in my Honda HR-V. The vehicle was covered under the extended warranty program Honda implemented specifically for the known CVT issues affecting 2016–2020 model years.In On 3/10/26 the CVT failed at approximately 96,000 miles. The vehicle was towed to an authorized Honda dealership, where technicians confirmed premature belt deterioration and breakage. Prior to the failure, I had the vehicle serviced at the dealership for the Powertrain Control Module (PCM) software update outlined in Honda Service Bulletin 21-047. During that visit, I reported a noticeable burning smell, which I now believe originated from the failing transmission belt. The dealership assured me there were no issues and stated that the software update had adjusted the gear ratio to reduce strain on the transmission. The vehicle was returned to me with no further action recommended. Subsequent communication with American Honda revealed that the company had been aware of widespread CVT belt issues in these model years. Rather than issue a full recall, Honda extended the powertrain warranty to 7 years or 150,000 miles (whichever occurs first). My repeated attempts to escalate the matter with Honda Customer Service, including multiple requests for contact information for a regional manager, were unsuccessful. After several weeks of delays—during which my vehicle remained at the dealership for over 20 +days—Honda Corporate initially offered to cover a remanufactured CVT replacement at a cost of $4,500 to me. The dealership ultimately assisted by reducing my out-of-pocket expense to $2,900.I find it unacceptable that a vehicle with only 96,000 miles required a major transmission replacement costing nearly $3,000, especially after Honda had already acknowledged the defect through a technical service bulletin and an extended warranty. The dealership’s

NHTSA ID

11730064

Incident

Mar 10, 2026

Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.

Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.

Servicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an indication that the condenser is leaking refrigerant. The source of oil residue can potentially come from other components.

Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.