Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TAKATA RECALL: I BOUGHT A USED 2002 ODESSEY WITH 200,000 MILES ON IT. AND AFTER I GOT IT HOME I NOTICED THE SRS LIGHT BEING ON. I THOUGHT IT IS A SIMPLE LOOSE CONNECTION. BUT AFTER SEARCHING ONLINE, IT SEEMS TO BE A SERIOUS PROBLEM WHICH NEEDS URGENT ATTENTION AND FIXING.
TOOK CAR IN FOR RECALL. ON PICKUP OF CAR NOTICED SRS LIGHT ILLUMINATED. DEALER WILL NOT FIX LIGHT UNLESS I PAY MONEY. BUT LIGHT CAME ON AFTER "FIXING" AIRBAG RECALL. *TR
PROBLEM: SRS LIGHT HAS BEEN ON SINCE 11/07/10. AT INITIAL VISIT TO HONDA DEALER ON 11/11/10, PROBLEM DIAGNOSED AS FAULTY SEAT BELT BUCKLE. HONDA STATED PART ON BACK ORDER UNTIL 11/24/10. NOW HONDA SAYS PART ON BACK ORDER UNTIL APPROXIMATELY 12/09/10. WITH SRS LIGHT ON IT IS QUESTIONABLE AS TO WHETHER AIR BAGS WILL DEPLOY IN A CRASH.
AFTER PURCHASING THE EVENFLO TRIUMPH ADVANCE, I ATTEMPTED TO INSTALL IT IN MY 2002 HONDA ODYSSEY. AFTER USING THE LATCH SYSTEM TO INSTALL THE CHILD RESTRAINT IN THE FORWARD-FACING POSITION OF MY 2ND ROW CAPTAINS CHAIR, I WAS NOT ABLE TO USE THE TOP TETHER ON THE CHILD RESTRAINT. THE REASON FOR THIS WAS THE TETHER STRAP IS TOO SHORT. THE STRAP WAS AT LEAST 6-12 INCHES TOO SHORT, AND COULD NOT REACH THE TETHER ANCHOR OF THE ODYSSEY. WHEN I CALLED EVENFLO, THEY INFORMED ME THAT I CANNOT CURRENTLY ORDER A LONGER STRAP. SINCE THE HONDA ODYSSEY IS A VERY UBIQUITOUS VEHICLE, AND SINCE MANY RETAILERS WILL NOT ACCEPT RETURNS OF OPENED CHILD RESTRAINTS, I AM SURE THAT MANY, MANY PARENTS WILL SIMPLY FORGO USING THE TOP TETHER. THEY WILL GIVE UP. BUT THE TOP TETHER IS AN IMPORTANT SAFETY FEATURE. WITHOUT A LONGER TETHER ON THE EVENFLO TRIUMPH ADVANCE, MANY PARENTS WILL NOT COMPLETELY INSTALL THEIR CAR SEAT, AND MANY CHILDREN WILL BE LESS SAFE ON THE ROADS. EVENFLO SHOULD LENGTHEN THE STRAP ON THE TRIUMPH ADVANCE IMMEDIATELY. OR, AS A LESS DESIRABLE ALTERNATIVE, THEY SHOULD PROVIDE A LONGER STRAP FREE OF CHARGE TO PARENTS WHO REQUEST ONE. *TR
UPON BUYING A 2002 HONDA ODYSSEY, WE EXPRESSED CONCERN THAT THE 2ND-ROW PASSENGER-SIDE SEAT BELT WOULD NOT LOCK AT THE SHOULDER/FRAME POINT (THE DEVICE RESPONSIBLE FOR LOCKING THE SEAT BELT IN PLACE SO AS TO RESTRICT FEED AND KEEP A PASSENGER FROM FLYING FORWARD.). THIS WAS NECESSARY TO PROPERLY ANCHOR OUR INFANT/TODDLER SAFETY SEAT. THREE DEALER EMPLOYEES TRIED TO PROPERLY TIGHTEN THE SAFETY SEAT, BUT DESPITE A METAL SAFETY-SEAT LOCKING CLIP ALSO BEING USED, THE SEAT BELT STILL LOOSENED UP WHEN THE INFANT/TODDLER SEAT WAS JIGGLED. THE DEALER EMPLOYEES GAVE UP CLAIMING THAT 1-INCH PLAY BETWEEN THE TODDLER SEAT AND THE VAN SEAT WAS LEGAL AND PROMISED THE BELT WOULD LOCK IN PLACE IN THE EVENT OF AN ACCIDENT AND MY CHILD WOULD BE SAFE. ON THIS ASSURANCE, WE LEFT THE DEALERSHIP WITH THE VAN. FOR OVER 3 YEARS I TIGHTENED THAT SEAT BELT ANCHORING THE SAFETY SEAT EVERY WEEK OR TWO. I COMPLAINED TO THE DEALERSHIP AT LEAST TWICE DURING THAT TIME WHEN THE VAN WAS IN FOR MAINTENANCE. THEY NEVER CHECKED IT OUT, ONLY TOLD ME NOT TO WORRY AS THE SEAT BELT WOULD WORK PROPERLY IF WE WERE IN AN ACCIDENT. THE TODDLER SEAT WAS RECENTLY REPLACED WITH A CHILD BOOSTER SEAT USING THE SEAT BELT STANDARD OVER THE SHOULDER. ON JUNE 2, 2006, ON IMPACT WITH ANOTHER CAR, THAT SAME SHOULDER-BELT LOCKING DEVICE DID NOT ENGAGE. THE FEED TO THAT SEAT BELT WAS NOT RESTRICTED, AND AS A RESULT OF THIS FAILURE TO ENGAGE, MY CHILD, SITTING IN THAT 2ND ROW PASSENGER VAN SEAT WAS THROWN TOWARD THE FRONT SIDE SEAT (APPROXIMATELY 2-3 FEET AWAY). SHE HIT THE FRONT SEAT FACE FIRST WITH HER BOOSTER SEAT NOW ON TOP OF HER AND WAS THEN THROWN BACK, INCURRING NUMEROUS INJURIES. THE VEHICLE IS BEING HELD AT THE COLLISION SHOP AWAITING INSPECTION BY SOMEONE FROM YOUR ORGANIZATION TO EXAMINE THE SEAT BELT AND, HOPEFULLY, DETERMINE WHY IT FAILED. *JB
DT: CONTACT STATES THE AIRBAG LIGHT KEEPS COMING ON. THE AIRBAG SENSOR HAS BEEN REPLACED TWICE. THE SERVICE DEALER STATED WHEN THE AIRBAG LIGHT ILLUMINATED THE AIRBAG BECAME INOPERABLE. *AK THE CONSUMER DISCOVERED THE PROBLEM WAS WITH THE SEAT BELT SYSTEM. *JB
THE RIGHT REAR SEAT BELT HAS BEEN REPLACED TWICE FOR TIGHTENING ON A CHILD. NOW THE MIDDLE REAR SEAT BELT BUCKLE HAS COME OFF. *JB
THE CONSUMER BELIEVES THE POSITIONING OF THE SEAT BELT IN THE MIDDLE SEAT OF THE BACK ROW, WHICH COMES DOWN FROM THE CEILING TO BUCKLE INTO THE SEAT, IS UNSAFE AND UNCOMFORTABLE. *NM THE SEAT BELT COMES DOWN, ACROSS ON THE TORSO AND USUALLY ACROSS THE NECK. *SC *JB
WHEN TRYING TO REMOVE HER CHILD FROM THE BOOSTER SEAT, THE SEAT BELT BECAME ATTACHED TO HIS FOOT AND IT WAS IMPOSSIBLE TO UNLATCH THE BELT AND IT HAD TO BE CUT OFF. *JB
3RD ROW PASSENGER REAR SEAT BELT LOCK UP, SEATBELT WILL NOT RETRACT. SEAT BEAT WAS NOT BUCKLED BUT A SMALL CHILD MANAGED TO GET ENTAGLED IN THE SEAT BELT. THE SEAT BELT CINCHED TIGHTER WHEN ATTEMPTING TO RELEASE SEAT BELT AROUND THE CHILD'S ABDOMEN TO THE POINT WHERE THE CHILD HAD DIFFICULTY BREATHING. SEAT BELT COULD NOT BE PULLED DOWN OR RETRACTED TO RELEASE CHILD FROM THE SEAT BELT. SEAT BELT HAD TO BE CUT TO RELEASE CHILD. *AK
THE FIRST FAILURE RESULTED IN THE BELT NOT RETRACTING, THE SECOND FAILURE RESULTED IN THE BELT NOT LOCKING AFTER BEING RETRACTED. (BOTH INCIDENT OCCURRED IN THE SAME SEAT) *JB *SCC *JB
ON NOV 2ND, MY 5 YEAR OLD DAUGHTER INSERTED HER FINGER INTO THE BUCKLE OF THE SEAT BELT NEXT TO HER. HER FINGER BECAME LODGED INTO THE OPENING AND WOULD NOT COME OUT. SHE WAS HYSTERICAL AND BECAME ILL IN THE BACK SEAT. WE TRIED UNSUCCESSFULLY TO REMOVE HER FINGER. IT WAS TOO SWOLLEN. WE HAD TO CONTACT THE CHICAGO FIRE DEPARTMENT. THEY HAD TO CUT THE SEAT BELT OUT OF THE CAR. THEY WERE GOING TO HAVE TO CUT THE BUCKLE OF HER FINGER, WHEN A INGENIOUS FIREMAN DECIDED TO WRAP HER FINGER WITH DENTAL FLOSS. AFTER ABOUT 15 MINUTES HE WAS ABLE TO REMOVE HER FINGER FROM THE BUCKLE. I AM DISAPPOINTED THAT HONDA ENGINEERS HAVE DESIGNED A SEAT BELT WITH SUCH A SMALL OPENING IN WHICH A CHILD'S FINGER COULD BECOME STUCK. I HAVE NOTICED ON SOME OTHER VEHICLES THAT THIS HOLE IS MUCH LARGER. GRANTED, THIS IS SOMETHING THAT A CHILD SHOULD NOT DO, BUT AT THE AGE OF 5 THEY DO NOT KNOW ANY BETTER. WE SINCERELY BELIEVE THIS SHOULD BE REDESIGNED SO AS TO AVOID THE EXPERIENCE THAT WE HAD WITH THIS. **** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****769326.*AK *TR
MY WIFE WAS BRAKING TO COME TO A STOP AT THE PRESTON-LEGACY LIGHTS. IT WAS NOT A HARD EMERGENCY BRAKE, BUT A QUICKER STOP DUE TO TRAFFIC AHEAD. OUR 4 YR OLD WAS RIDING IN THE FRONT FACING CAR SEAT IN THE REAR SEAT (SECOND ROW) PROPERLY ANCHORED WITH THE LAP AND SHOULDER 3 POINT BELT AS WELL AS HIS CARSEAT HARNESSES. HOWEVER, WHEN MY WIFE BRAKED, THE SEAT BELT BECAME UNLATCHED AND THE CAR SEAT FELL BEHIND THE DRIVER SIDE SEAT WITH MY SON STILL ANCHORED. THE SEAT BELT FULLY RETRACTED AT THAT TIME. AS A RESULT OF THE FALL, MY SON RECEIVED TWO DEEP LACERATIONS BEHIND HIS LOWER LIP FROM HIS TEETH. THE DOCTOR ADVISED WATCHING HIM FOR 24HRS FOR SIGNS OF HEAD INJURY. WE WERE INCREDIBLY LUCKY THAT HE ESCAPED WITHOUT SERIOUS INJURY. I SHUDDER TO THINK WHAT MAY HAVE HAPPENED IN A ACCIDENT SITUATION AND THE AM UNSURE ABOUT THE SECURITY OF THE OTHER BELTS IN THIS 1 MONTH OLD VAN. MY WIFE IS SURE ABOUT THE BELT BEING LATCHED CORRECTLY SINCE SHE DRIVES TO WORK WITHOUT THE CHILD IN THE SEAT. ANY BRAKING OR TURNS WOULD HAVE TOPPLED THE SEAT DURING HER COMMUTE SINCE IT IS QUITE LIGHTWEIGHT. WE CALLED THE HONDA MOTOR COMPANY BUT THEY ARE NOT AVAILABLE ON THE WEEKEND. I WILL BE TAKING THE VAN TO THE NEAREST HONDA DEALER FOR AN INSPECTION TOO. PLEASE LET ME KNOW IF YOU NEED FURTHER INFORMATION.*AK
HEAD RESTRAINTS (HR) DO NOT WORK AS DESCRIBED ON PGS 14 & 104 OF OWNERS MANUAL. I HAVE A LONG TORSO AND THE FULLY EXTENDED HEAD RESTRAINTS HIT ME BELOW THE BOTTOM OF MY SKULL. FROM THE TOP OF THE FULLY EXTENDED HR THERE IS STILL 10" TO THE ROOF. I CALLED THE LOCAL DEALER & HONDA AM ABOUT ALT. HR'S WITH LONGER POSTS. I WAS TOLD NONE EXIST EVEN THOUGH I CAN'T COMPLY WITH THE SAFETY INSTRUCTIONS OF THEIR MANUAL. TO ME, HONDA CAN BE SUIED FOR FAULTY EQ. IF I'M REAR ENDED AND RECEIVED NECK/SPINE INJURIES. THE LOCAL DEALER PARTS DEPT SAID I'M NOT THE FIRST TO ASK ABOUT THE SHORT POSTS ON HEAD RESTRAINTS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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