SRS light is on they said it was the air bag or riverside buckle
- NHTSA ID
- 11579840
- Incident
- Mar 28, 2024
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2004 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SRS light is on they said it was the air bag or riverside buckle
SRS light is on, diagnostic test done at Honda Dealer ($149.00), drivers seat belt buckle was at fault, Dealer ordered part and to install at no cost to me. Light would come on for a week or two maybe longer when vehicle was started. Not sure if my airbags were compromised with this light On. Why was I charged for test, I feel this test cost should also be paid by Honda
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN
NEED A RECALL TO BE ISSUED BY NHTSA OR PROPER GOV ORGANIZATION. THE PASSENGER SEAT BELT TENSIONER AND THE BUCKLE WERE REPLACED AFTER THE SRS LIGHT WAS ILLUMINATED. NOW THE DRIVER-SIDE BUCKLE AND SEAT BELT TENSIONER IS CAUSING A PROBLEM AND SRS LIGHT IS ON AGAIN. HONDA IS USING DELAY TACTICS. WANT TO SCAN THE CAR FOR $100 TO RE-CONFIRM THE SAME PROBLEM EVEN THOUGH THE CAR WAS SCANNED IN THE PRIOR WEEK! SRS LIGHT STAYS ON AFTER ENGINE START (OBVIOUSLY STATIONARY)
I AM VERY, VERY DISAPPOINTED IN THE TREATMENT I HAVE RECEIVED AS A HONDA OWNER. I OWN A 2004 HONDA ODYSSEY. THE SEATBELT RANDOMLY STOPPED WORKING AND THEY ARE REFUSING TO FIX IT UNDER THE LIFETIME WARRANTY. I HAVE BEEN DRIVING HONDAS MY ENTIRE ADULT LIFE. CORPORATE MADE ME JUMP THROUGH HOOPS TO GATHER MY REGISTRATION INFORMATION FROM 2000! THEY SAID IF I COULD SHOW LOYALTY TO THE BRAND THEY WOULD FIX IT UNDER THE "GOOD WILL PROGRAM." THEY SAY THE CAR WAS WRECK BEFORE I BOUGHT IT AND THAT IS WHAT MESSED UP THE SEATBELT. HOWEVER, I PURCHASE THE CAR IN 2013. IT HAS BEEN WORKING FOR 5 YEARS AND THEN RANDOMLY GOES OUT BECAUSE OF AN ACCIDENT MORE THAN 5 YEARS AGO?! WHERE IS THE LOGIC?!!! WELL, SHOWING THAT I PREVIOUSLY OWNED A HONDA ACCORD WASN'T GOOD ENOUGH FOR CORPORATE TO CORRECT THEIR MISTAKE, BECAUSE I DIDN'T HAVE IT SERVICED AT A HONDA DEALERSHIP. I WAS LIVING IN BFE MISSISSIPPI AT THE TIME. HOW WAS THAT MY FAULT? THE HONDA DEALERSHIP IN ROCKWALL, TEXAS IS A JOKE. THEY DETERMINED THEY WEREN'T GOING TO FIX IT RIGHT OFF THE BAT. UPON FURTHER RESEARCH, IT SEEMS HONDA SKIMPS OUT ON SEATBELTS. THIS IS WHERE THEY CUT COSTS. I HAD NEVER HAD A MAJOR PROBLEM WITH A HONDA UP UNTIL THIS POINT. THIS ISN'T FIXING SOMETHING THAT IS NO BIG DEAL: LIKE THE SPEAKER THAT FADES IN AND OUT OR THE LOCKS THAT DON'T ALWAYS UNLOCK TOGETHER. THIS IS MY LIFE THEY ARE PLAYING WITH! IT IS DISGUSTING! DO NOT BUY HONDA! I NEVER WILL AGAIN. TOYOTA WOULDN'T TREAT A LIFE LONG CUSTOMER LIKE THIS.
SRS LIGHT IS ON.DEALERSHIP IS CHARGING A DIAGNOSTIC FEE AND POSSIBLY MORE CHANGES THEREAFTER. ANYTHING RELATED TO SEAT BELTS IS SUPPOSED TO HAVE A LIFETIME WARRANTY.
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR SEAT BELT REPAIRS. AFTER THE REPAIRS, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 04/22/16*LJ *CN
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
THE BACK SEAT BELT GOT TWISTED AROUND MY 14 YEAR OLD'S WAIST AND WOULD NOT LOOSEN. SHE WAS NOT ABLE TO GET OUT AND COULD NOT BREATHE, AS THE SEAT BELT WOULD ONLY TIGHTEN EVERY TIME SHE TRIED TO SQUEEZE OUT. WE MADE AN EMERGENCY STOP AT A GAS STATION AND HAD TO CUT THE SEAT BELT OFF OF HER. THIS WAS THE SECOND INCIDENT WITH THE SAME VAN BUT THE OTHER SEATBELT. MY 10 YEAR-OLD ALSO GOT STUCK ONCE BEFORE BUT SINCE HE WAS SMALLER, I WAS ABLE TO HELP HIM TWIST AROUND AND SQUEEZE OUT. *TR
CHECK ENGINE LIGHT ON AND TCS LIGHT FLASHING. DIAGNOSIS CODE P0740 INDICATES: TORQUE CONVERTER LOCKUP MALFUNCTION.VEHICLE WILL NOT SHIFT INTO THE HIGHEST GEAR AT FREEWAY SPEED, SHUDDERS WHEN ACCELERATING AT APPROX 20 MPH AND GAS MILEAGE HAS DECREASED SIGNIFICANTLY. DETERMINED THAT THERE IS INTERNAL SLIPPING REQUIRING A NEW TRANSMISSION. SEATBELTS DO NOT RETRACT AND GET CAUGHT IN DOORS. SEVERAL AREAS OF BODY HAVE MIDNIGHT BLUE PAINT PEELING. *TR
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS; UNEXPECTEDLY, THE REAR THIRD ROW PASSENGER SHOULDER BELT RETRACTOR BECAME INOPERATIVE. THE SHOULDER BELT WEBBING WORN BY THE OCCUPANT FAILED TO CORRECT ITSELF. THERE WERE SEVERAL ATTEMPTS BEFORE THE OCCUPANT WAS ABLE TO EXTRACT THE WEBBING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE SEAT BELT RETRACTOR SYSTEM WAS REPLACED. THE FAILURE RE-OCCURRED AND THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE WAS 46,000. UPDATED 4/5/10 *CN UPDATED 05/10/10*JB
DT: THE CONTACT STATED THE ADJUSTMENT STRAP TO THE HARNESS WAS TOO EASILY ACCESSIBLE TO THE CHILD IN THE SAFETY SEAT, ALLOWING THE HARNESS STRAPS TO BE LOOSENED. THE BASE WAS ALSO CRACKED. THE MANUFACTURER WAS CONTACTED. MANUFACTURER: BRITAX, MODEL: MARATHON, MODEL #: E9L0677.*AK
DT*: THE CONTACT STATED WHILE ATTEMPTING TO EXIT THE VEHICLE THE RIGHT REAR SEAT BELT WAS TWISTED AROUND THE OCCUPANT. THE SEAT BELT BUCKLE WOULD NOT RELEASE THEREFORE THE SEAT BELT HAD TO BE CUT. ALTHOUGH THE DEALER WAS ALERTED NO INSPECTIONS HAVE BEEN MADE.
2004 HONDA ODYSSEY EXPERIENCED PROBLEMS WITH THE AIR BAG EQUIPMENT DURING A MINOR ACCIDENT.***NO ANSWER REQUIRED***.*MR THE CONSUMER'S DAUGHTER'S FOOT BECAME STUCK WHILE TRANSFERRING HER FOOT FROM THE GAS PEDAL TO THE BRAKE THEREFORE WAS UNABLR TO STOP THE VEHICEL. AS A RESULT THE VEHICLE COLLIDED WITH ANOTHER VEHICLE WHICH WAS STOPPED AT AN INTERSECTION. THE DRIVER WAS PINNED IN HER SEAT AND WAS UNABLE TO REMOVER HER SEAT BELT. *NM
THE CHILD SEAT HARNESS CROSSED THE CHILD IN THE FACE, AND BECAME UNLATCHED. CONSUMER CONTACTED MANUFACTURER, WHO HAS SINCE THEN REPLACED THE VEHICLE AFTER TELLING HER THAT VEHICLE WAS NOT COMPATIBLE WITH THE SEAT. *AK
DRIVE SIDE SEAT BELT CONSTANTLY LOCKING UP AND WILL NOT RELEASE IMEDIATELY, CAUSING DISCOMFORT AND SHOULDER INJURY. *AK
PASSENGER SEAT BELT TENSION EXCESSIVE, CAUSING SHOULDER INJURY. *AK
WHILE DRIVING AT ANY SPEED AND WHEN THE CONSUMER DEPRESSED THE BRAKES SEAT BELT LOCKED. THE BELT WILL RELAX AFTER THIRTY SECONDS OR SO. THIS PROBLEM OCCURRED THREE HUNDRED TIMES, AT LEAST TEN TIMES A DAY. CONSUMER CLAIMED THAT WHEN THE BELT LOCKED IT CAUSED PAIN. *AK
SEAT BELT TENSION EXCESSIVE, CONTINUES TO LOCK UP, CAUSING SHOULDER DISCOMFORT, POTENTIAL SHOULDER INJURY. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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