2023 Honda Odyssey Visibility Problems

This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.

NHTSA ID

11756123

Incident

Aug 10, 2026

The remedy for Safety Recall 23V-431 (MOST bus FAKRA connectors), performed 8/2023 at Joyce Koons Honda (Manassas, VA), has failed. The recall's stated safety risk, rearview camera failure when MOST communication is lost over 20 seconds, now occurs regularly on my vehicle. Symptoms began early 2025 and have worsened: intermittent loss of the rearview camera in reverse, infotainment reboots, and speaker popping (the warning signs listed in the Part 573 report). On [XXX] the infotainment system and backup camera were unavailable for over 50% of a long drive. Vehicle logs show 822 MOST network signal-loss events from [XXX] to [XXX] (avg ~15/week), predominantly "Tuner_Amplifier_Unit SUDDEN_SIGNAL_OFF" and "Meter SUDDEN_SIGNAL_OFF", the exact failure mode the recall remedy was meant to correct. I can provide the log data (chart and CSV). I reported the recurrence to the dealer on 5/31/2025; they said they could not reproduce it, and vehicle logs were cleared up to that date. I opened American Honda case #[XXX] in 10/2025 and escalated as case #[XXX] in 6/2026. On 7/1/2026 an American Honda representative told me Honda cannot authorize service without a dealer diagnosis and that I must pay out of pocket for diagnosis of this failed recall remedy, with reimbursement only as discretionary "goodwill." This appears inconsistent with 49 U.S.C. 30120, which requires recall remedies at no charge, including when the original remedy was inadequate. Honda revised Service Bulletin 23-046 to Version 3 on 12/18/2024, after my repair, revising parts and repair information, which suggests earlier repairs were performed with superseded parts or procedures. This is a rear-visibility (FMVSS 111) safety defect. Please record this as a failed recall remedy for 23V-431. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11747806

Incident

Jan 1, 2025

I was driving about 15 mph in my neighborhood when my passenger side mirror exploded and flew onto my passenger side door/window. It hit so hard that it left a scratch on the window and on the paint.

NHTSA ID

11685352

Incident

Aug 27, 2025

The contact owns a 2023 Honda Odyssey. The contact stated while his wife was driving 20 MPH, attempting to make left turn, she noticed the passenger side rear view mirror was shattered. The contact mention some of the glass did get into the vehicle. No injuries were sustained. a dealer was contacted. The vehicle was taken to the dealer, and they informed the contact there was no recall for the passenger side rear view mirror. The vehicle was not repaired for the mirror, however the vehicle is currently being serviced for oil change and tire rotation, and brake fluid flush. The contact was relating the failure to an article that he read online regarding this failure for the years 2020-2022. The manufacturer was notified of the failure and opened a case number. The failure mileage was 33,000.

NHTSA ID

11662297

Incident

May 12, 2025

Mileage

33,000 mi

While driving approximately 50 mph, vehicle sunroof glass spontaneously exploded spraying shards of glass in the vehicle. The vehicle was not driven under any bridges, and there were no vehicles within a reasonable distance ahead or behind my vehicle that could have thrown something at the sunroof causing it to break. My safety was put at risk as sharp pieces of glass were sprayed on me, into my clothing, and into the empty child safety seats in the middle row. Upon inspection, the Honda service department denies that this break happened spontaneously and the dealer states that they were able to identify a point of impact on the sunroof as to what caused the glass to break. A photo of said impact has been requested from the service department, but as of this writing has not yet been received. There were not any previous known damages to the sunroof, and there were no warning signs prior to the glass shattering.

NHTSA ID

11647789

Incident

Mar 6, 2025

Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.

NHTSA ID

11639025

Incident

Jan 28, 2025

The temperature in the mid-Atlantic has been below freezing for several weeks. Additional all of the roads have been treated for ice. My vehicle’s wiper fluid system will not work in these below freezing temperatures. As a result I have not been able to see out of our windshield that is dirty from the road treatments. We are having to clean the windshield with baby wipes. As soon as the temperature gets into the 40s and 50s, only once in the past few weeks, the wiper fluid system works again.

NHTSA ID

11638465

Incident

Jan 20, 2025

The vehicle makes a whistling sound form the front of the vehicle, while on a road trip the windshield got foggy and the defroster was not able to clear the windshield due to what I believe is an air leak from the windshield, that’s also causing the whistling.

NHTSA ID

11560445

Incident

Nov 30, 2023

The contact owns a 2023 Honda Odyssey. The contact stated while driving 30 MPH, the contact heard an abnormally loud sound. The contact became aware that the sunroof had shattered, leaving the inside of the vehicle covered in glass. No warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

NHTSA ID

11555231

Incident

Nov 14, 2023

Mileage

6,000 mi