2023 Honda Odyssey

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

XXXX purchased BFS weather peak tires from Costco Tire Center in [XXX]. Tires have 70,000 mile [XXX]. Took my Honda Odyssey Touring into get and oil change and have the tires rotated: Honda of [XXX] stated they could not rotate the tires because it was not safe to do so. LF tire and RF tire measure at 3/32 back measure at 4/32. They said it would not be safe to rotate the tires do to the depth of the tread on the front tires. I took the tires back to Costco to have a warranty claim filed and to get them replace. 70,000 mile tires on lasting 34010 miles. Tires 70,000 Miles tread wear breakdown. My Van had 35,746 miles on it when I got the tires. Then at 69,756 the 15 point inspection deemed the tires requiring immediate attention and in need of replacement after only 34,010 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765979

Incident

Sep 1, 2026

when on default idle stop, ie at a red light at an intersection, there's been a few times where the engine doesn't turn back on, leaving me stranded. battery has been checked and is fine.

NHTSA ID

11763612

Incident

Aug 7, 2026

Front passenger window completely shattered while vehicle was parked and unoccupied. Outside air temperature was 94° with dewpoint in the 80s.

NHTSA ID

11762034

Incident

Sep 3, 2026

The contact owns a 2023 Honda Odyssey. The contact stated that the windows were stuck and became inoperable. The contact stated that while driving 65 MPH, the windows only went halfway up before falling. The vehicle was taken to a local dealer, where it was determined that the window tracks were deteriorating on the driver’s and passenger’s sides. The contact stated that a new window motor was installed but felt that the issue might reoccur. The failure mileage was not provided.

NHTSA ID

11761053

Incident

Aug 31, 2018

After stopping the car in a left turn lane in the intersection, the car engine, dash board and infotainment system shut down. No warnings or other items appeared, the car died. After scrambling since it put traffic to a standstill, I shifter to park and returned on the car. Which worked and allowed me to continue. This happened again 1 week later while at a red light.

NHTSA ID

11758148

Incident

Aug 16, 2026

Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6 weeks later my car died, and it took 5 attempts to get it to restart with the external battery pack! each time there was NO issue with the electrical system- my A/C was running fine, the whole dashboard showed up fine. Seems like according to a class action suit in california this is an issue Honda KNEW about! People now know to press the Auto-off button so the car does not auto idle- but this needs to be done EACH time, or you will end up KILLING your engine! How is this allowed to be sold?? I was stuck in MIDDLE of a busy street with my DAUGHTER in the car!!!!

NHTSA ID

11757567

Incident

Aug 6, 2026

My 2023 Honda Odyssey (only 2.5 years old with 60,000 miles) recently had a complete tailgate failure. The dealership diagnosed the issue as a failed roof seal. This factory seal failure allowed water to leak inside the vehicle, directly shorting out the tailgate motor module causing the module to get very hot which could have caused a fire.The repair bill is $1,200. I contacted Corporate Honda to request Goodwill Assistance, considering the vehicle is so young and a roof seal should absolutely last longer than 2.5 years.Corporate Honda denied the assistance. They claimed a leaking roof seal is an "external factor" rather than a manufacturing defect. A vehicle's roof seal should protect the internal electronics from everyday weather. Labeling a structural seal failure as an external factor is an unacceptable excuse to avoid standing behind their product.

NHTSA ID

11756755

Incident

Aug 12, 2026

This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.

NHTSA ID

11756123

Incident

Aug 10, 2026

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Accords, 2022-2025 Civics & Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Accords, 2022-2025 Civics & Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Accords, 2022-2025 Civics & Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Accords, 2022-2025 Civics & Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brake pedal sticking or slow to return. This may result in delayed acceleration, dragging noise, or all 3 brake lights staying on without any pedal engagement. The vehicle may also experience issues with activating cruise control. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Accords, 2022-2025 Civics & Odysseys with a customer complaint of a detached or loose rearview mirror bracket/slug from the windshield. Failure between the mount spring and bracket will not be accepted. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.