2025 Honda Passport Owner Complaints

The contact owns a 2025 Honda Passport. The contact stated that while stopped at a stoplight, the contact attempted to accelerate; however, the Start/Stop system failed to restart the engine. The check engine warning light illuminated, and there was an alarm sounded. The message "Shift to Park" was displayed; but the gear shifter failed to shift into park. The brake pedal was depressed with excessive force and waited for a while before the vehicle was shifted into drive and the vehicle was driven forward. The vehicle was driven to the desired destination and shifted into park. The dealer was contacted and an appointment was scheduled. The failure mileage was 30,600.

NHTSA ID

11764004

Incident

Sep 14, 2026

Mileage

30,600 mi

The Auto Idle Stop feature failed to restart the car after sitting at a stoplight twice this past week. The dealer (Frank Leta Hoda) diagnosed the problem as a "bad starter". I believe this falls under the active investigation EA22005 - No Start After Auto Start/Stop Engages. The vehicle is two years old with 40,378 miles at the time of reporting the problem to the dealer. I reported this to Honda Corp and was assigned case number 16619534 which is being reviewed. The two incidents happened without warning during drives when I had already pushed the button to disengage the Auto Idle Stop feature and was not expecting the engine to turn off at all.

NHTSA ID

11763158

Incident

Aug 28, 2026

The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted. The failure was a recurring failure. The screen was illuminated during the failure. The contact stated that while opening and closing the doors and pressing the Push-to-Start button to turn off the accessories, the vehicle operated as needed. The contact suffered emotional and mental distress from the failures. The failure mileage was approximately 10,000.

NHTSA ID

11762689

Incident

Aug 18, 2026

Mileage

10,000 mi

I have a 2025 Honda Passport with approximately 22,776 miles. Over the past several weeks, the vehicle has developed a progressively worsening starting problem that appears to be heat-related. After the vehicle is driven normally and reaches full operating temperature, then is shut off and allowed to sit for approximately 10 to 30 minutes, the engine will sometimes crank very slowly and sound as though the starter is laboring to turn the engine. The frequency and severity have increased over time. On two recent occasions, the engine barely turned over before starting. After the vehicle sits overnight and cools completely, it starts normally and cranks smoothly. A second related problem occurs when the Auto Idle Stop/Start system is active. Both my wife and I have experienced very slow restarts at stoplights. More recently, the engine failed to restart automatically after Auto Idle Stop shut the engine off. I had to shift the vehicle into Park and press the engine START/STOP button multiple times before the engine finally turned over and restarted. This created a safety concern because the vehicle was temporarily unable to move while stopped in traffic. The vehicle was taken to an authorized Honda dealer for three full working days. The dealer reported that the battery, alternator, starter, charging system, and starting system all tested normal, and no diagnostic trouble codes were present. However, the dealer’s written repair description does not state that the vehicle was road-tested and then allowed to sit through the 10–30 minute hot-soak period that consistently produces the problem. The dealer stated that they allowed the vehicle to idle for an extended period and performed multiple starts, but this did not reproduce the conditions under which the problem occurs. I also opened a case with American Honda. Honda advised that they would not escalate the issue to engineering until the vehicle had been returned to the dealer one or two additional times. The probl

NHTSA ID

11762545

Incident

Sep 4, 2026

“Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or shutting down the engine. This has happened numerous times in heavy traffic and creates a hazard. There is a button to depress to shut off the Idle-Stop but it must be done every time the car ignition is shut off then on. This is not a normal habit of long term drivers. After two inspections at the dealer and several phone calls Honda says they can not replicate the problem when serviced thus offering no solution. Searches online for assistance has revealed that this is a highly prevalent problem with Honda and Acura vehicles since 2019. As an elderly (over 75) driver with an excellent driving record it is creating a troublesome risk when driving.

NHTSA ID

11761607

Incident

Aug 28, 2026

I have a 2025 Honda Passport. When the start stop shuts off car it will crank very slow or not start at all and have to wait a few minutes for started to cool. After I did some testing on my own then went to the dealer with an appointment, they confirmed this is a know problem with Honda. They did some testing and assured me that my starter is bad. No light or warnings until it would not restart at the stop light. The dealer pulled information off the cars computer and showed me a graph on how low the voltage goes below the threshold.

NHTSA ID

11760808

Incident

Jul 14, 2026

On August 14th I brought the vehicle to Coconut Point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to Coconut Point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.

NHTSA ID

11760468

Incident

Aug 27, 2026

The car has failed to start on numerous occasions. The car has stalled due to the auto start/stop and the dealership told me that the battery needs to fail testing in order to replace under warranty. This is a major safety risk and the dealership said it’s a known issue but they can’t fix it. A recall needs to be put out immediately.

NHTSA ID

11757484

Incident

Jul 27, 2026

The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of July. The vehicle was taken to the dealer, where it was diagnosed with a faulty battery, and the battery was replaced; however, the failure recurred approximately one week later. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.

NHTSA ID

11756798

Incident

Mar 13, 2026

Mileage

22,000 mi

My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable car!

NHTSA ID

11756761

Incident

Aug 4, 2026

Over the past two weeks we have been experiencing issues with the Auto Idle Stop device on my 2025 Honda Passport. This has resulted in being temporarily stalled at several busy intersections. I have reported this issue to a Honda dealership where the issue was verified and it is scheduled for a Starter replacement when the part is received from back order.

NHTSA ID

11756352

Incident

Aug 8, 2026

Description: The vehicle suffers from an intermittent and dangerous "no-restart" defect involving the Auto-Idle Stop (AIS) system. When the vehicle comes to a complete stop and the automated stop-start system shuts off the engine to conserve fuel, the engine frequently fails to automatically restart upon release of the brake pedal. This results in a sudden, unexpected loss of engine power and complete immobilization in live traffic or intersections. ​This exact failure mode is the subject of an active federal Engineering Analysis by the National Highway Traffic Safety Administration (NHTSA EA25004, covering ~2.2 million Honda and Acura vehicles). Prior manufacturer service bulletins and part-replacement attempts have proven ineffective at permanently resolving the hazard, creating an ongoing and unacceptable collision risk.

NHTSA ID

11755360

Incident

Apr 1, 2026

For several months before the failure, the Auto Idle Stop (engine stop-start) system became progressively slower to restart the engine after stopping. Each restart sounded sluggish, as though the starter was dragging, and the vehicle would remain stopped for several extra seconds before moving. This occurred repeatedly at traffic lights and other stops creating a safety concern as drivers behind me expected my vehicle to begin moving when traffic started. The unexpected delay increased the risk of being rear-ended or causing confusion in traffic. The failure eventually became complete. While stopped on a two-lane road waiting for another vehicle to turn left into a driveway, the engine shut off as expected with the Auto Idle Stop system engaged but did not restart when I released the brake. Instead, the vehicle entered what appeared to be a neutral state and could not be driven. I was unable to restart the vehicle for several minutes, leaving it disabled in the travel lane while other vehicles had to drive around it. This created a safety hazard because the vehicle was stranded in an active roadway. The vehicle had not previously displayed any warning messages related to this condition. Looking back, the progressively slower and dragging engine restarts appear to have been warning signs before the complete failure to restart. The vehicle is scheduled for inspection the Honda dealership this week. The failed components should be available for inspection if requested.

NHTSA ID

11753210

Incident

Jul 9, 2026

The contact owns a 2025 Honda Passport. The contact stated that on several occasions, the Auto START/STOP intermittently failed to operate and the vehicle shut off while depressing the accelerator pedal. The contact stated that a battery warning light was displayed on the instrument panel. The contact was able to restart the vehicle. Due to the failure, the contact was forced to manually turn off the feature each time after starting the vehicle. Upon investigation, the contact's husband discovered NHTSA Action Number: EA25004; and associated the failure with the Action Number. The husband also associated the failure with the fuel injector or a possible software update. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,800.

NHTSA ID

11750811

Incident

Jul 6, 2026

Mileage

15,800 mi

Got to red light, auto stop idled down car, when going to move car shut off and stalled out. Also happened two times in a drive thru. All times messages popped up auto stop interruption and vehicle in accessory mode

NHTSA ID

11750353

Incident

Jun 27, 2026

While waiting at a stoplight, the car was in Auto Idle Stop System mode. When the light turned green, I stepped on gas pedal and the vehicle shut off. The brake was hard and I could not turn off the vehicle for a minute. I opened the drivers side and passenger front door and closed, then was able to turn off vehicle. After a few seconds, I was able to start vehicle with push start button. The vehicle has sounded sluggish when starting up lately but battery tested good.

NHTSA ID

11745789

Incident

Jun 20, 2026

Collision Mitigation Braking System ( CMBS) on occasion orange dash brake light illuminates doesn't stop vehicle , has occurred since purchase on 02/25/2025 at least 150 times , current mileage to 06/16/2026 6877 miles, ref Honda Case # 1641332 , now every time on short drives this occurs 1-2 times, contacted Holman Honda Centennial Co several times , again last week " told there is no fix, you can turn off CMBS each tine vehicle is started " this is a safety feature , there are numerous complaints on line also with NTSB , am concerned that at some point the brakes could be slammed on without warning and cause another vehicle to rear end me

NHTSA ID

11744542

Incident

Jun 16, 2026

Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.

NHTSA ID

11744324

Incident

Jun 15, 2026

With only 7688 miles, have been having transmission issues like hard shifting, not shifting when needing to speedup especially when trying to pass or on highway. In city hard shifting occurs constantly now. I had tried contacting Honda and the dealership to get the gaps issue resolved for past 2 years and nothing. This has been a poor experience for a Honda, which we have been very loyal for over 40 years. This transmission issue will only get worse and needing a resolution or fix as I have tried both dealership and Honda for help without being told my case has been transferred over and over.

NHTSA ID

11743922

Incident

Feb 2, 2026

Idle Stop has failed to restart on more than once occasion. Battery tested low @ 25,000 miles

NHTSA ID

11743183

Incident

Jun 7, 2026

The Idle-Stop feature is malfunctioning, the vehicle is equipped with an "Auto Idle Stop" feature that has a dangerous defect. The engine frequently fail to restart after shutting off at stops, unexpectedly leaving the driver stranded or immobile, with the risk of being hit from behind by incoming traffic.

NHTSA ID

11740940

Incident

May 20, 2026

At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant *car was in accident on 2/26/26 L front (driver side) was damaged Since accident, I have had issues even though car was repaired

NHTSA ID

11735943

Incident

May 5, 2026

25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.

NHTSA ID

11733550

Incident

Apr 24, 2026

car transmission issue not getting enough power while putting foot on gas pedal rpm goes upto 5k for getting speed not shifting gear properly

NHTSA ID

11727303

Incident

Mar 19, 2026

Vehicle has stalled multiple times at stop lights after the automatic engine stop engaged. Vehicle will not restart when accelerator is pressed and has to be placed in park before the engine can be started again. This happened (4) times on the most recent trip yesterday 3/19/2026.

NHTSA ID

11725780

Incident

Mar 19, 2026