2025 Honda Passport Problems

On XXX, my 2025 Honda Passport failed to restart after the automatic idle-stop system activated while I was stopped in heavy traffic. When I released the brake, the engine would not restart despite multiple attempts. The dashboard warning lights illuminated, including the red battery warning light. My vehicle was completely immobilized in an active lane of heavy traffic, blocking other motorists. I was unable to move the vehicle out of the roadway, creating a serious risk of a rear-end collision or other traffic accident. I remained stranded until a passing motorist stopped to assist me and successfully jump-started the vehicle. This was the second occurrence of this malfunction. In XXX, the same failure occurred at a busy [XXX] intersection. Following that incident, an authorized Honda dealership replaced the battery under warranty. Despite that repair, the problem recurred approximately three months later. I am taking the vehicle back to the dealer as soon as I can for this latest incident. I am extremely concerned that this recurring malfunction could cause a serious collision, particularly if the vehicle fails to restart in another busy intersection or roadway. The failure occurs without an advance warning that would allow me to move the vehicle to a safe location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is equipped with Auto Idle Stop (AIS). When coming to a complete stop at traffic lights or intersections, the engine shuts off as designed. However, upon releasing the brake pedal, the vehicle fails to automatically restart. The engine stalls completely, leaving the vehicle immobilized in active traffic. This has occurred multiple times with increasing frequency over the past six months, creating a severe rear-end collision hazard. The most recent occurrence was 11/7/2026.

Vehicle is equipped with Auto Idle Stop (AIS). When coming to a complete stop at traffic lights or intersections, the engine shuts off as designed. However, upon releasing the brake pedal, the vehicle fails to automatically restart. The engine stalls completely, leaving the vehicle immobilized in active traffic. This has occurred multiple times with increasing frequency over the past six months, creating a severe rear-end collision hazard. The most recent occurrence was 11/7/2026.

When the IDLE LOCK system engages and the engine shuts off, there is an intermittent issue where the car will not automatically restart the engine. The vehicle will go into neutral and require shutdown and restart before going into drive. This has resulted in extremely dangerous situations when it occurs on highways or in traffic. The Honda service department was unable to replicate this occurrence and recommended that I disable the Idle lock system each time I started the car.

Vehicle is equipped with Auto Idle Stop (AIS). When coming to a complete stop at traffic lights or intersections, the engine shuts off as designed. However, upon releasing the brake pedal, the vehicle fails to automatically restart. The engine stalls completely, leaving the vehicle immobilized in active traffic. This has occurred multiple times with increasing frequency over the past six months, creating a severe rear-end collision hazard. The most recent occurrence was 11/7/2026.

My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks

My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks

Collision Mitigation Braking System ( CMBS) on occasion orange dash brake light illuminates doesn't stop vehicle , has occurred since purchase on 02/25/2025 at least 150 times , current mileage to 06/16/2026 6877 miles, ref Honda Case # 1641332 , now every time on short drives this occurs 1-2 times, contacted Holman Honda Centennial Co several times , again last week " told there is no fix, you can turn off CMBS each tine vehicle is started " this is a safety feature , there are numerous complaints on line also with NTSB , am concerned that at some point the brakes could be slammed on without warning and cause another vehicle to rear end me

When I sitting at red light and the start/stop system Engages,the vehicle will shift into neutral and the brakes will not hold the vehicle in place when pressing the brake pedal .State that the vehicle would still move forward even when brake pedal is being pressed.

Having problems with sudden braking and not accelerating after stopping at lights or stop signs. No warning lights came on. I dropped it off at dealership. They are keeping the vehicle due to safety concerns while driving the vehicle

My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks

There are major gaps on both top non rail tracks, this is the base exl model without rails. I have been having to remove debree and dirt where gaps located rear top spoiler where I was told by service manager that it looks defective but never got reply. Its been over a year now and honda keeps saying to contact dealership which I have done many times. There shouldn't be any gaps that would cause this issue that would cause dirt and possibly rust. I have owned several vehicles that had no gaps on top trim and am a loyal honda/Acura customer for decades. I just want this defect confirmed and fixed. The suv only has 6k and had nothing but problems with support from honda and dealership. They said due to no models of 2025 exl on lot would take pics and call me about this. Its been a year with only honda rep saying this is dealerships issue to diagnose? Always had great support from honda, but shouldn't honda know specs of this issue? Plan on keeping this great suv for decades but not wanting rust of body problems years down the road. Honda I am disappointed in how this has not been resolved in a timely matter.

25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.

I am submitting this report regarding a serious safety issue with my 2025 Honda Passport related to the auto stop/start feature. When this feature is enabled, the vehicle frequently struggles to restart smoothly after coming to a stop. The engine often hesitates and sounds as if it may not start at all. On September 26, 2025, the problem escalated into a complete failure. While turning left at an intersection, the auto stop/start feature engaged, shutting off the engine. When I attempted to accelerate, the vehicle failed to restart and became fully disabled in the middle of traffic. This created an immediate and significant safety hazard. Law enforcement was called to the scene, and a tow truck was dispatched. However, due to incorrect information and safety concerns, I did not proceed with the tow. Fortunately, the police were able to jump-start the vehicle, allowing me to drive it directly to the dealership. The dealership confirmed that there is an issue but has been unable to replicate the complete failure. They have performed two battery tests, both of which returned normal results. While they acknowledge the problem, they have not been able to formally diagnose it. I have since learned that similar issues and recalls have been reported for earlier Honda model years, suggesting that this problem may still exist in newer vehicles, including the 2025 Passport. Since the incident, I have been disabling the auto stop/start feature every time I drive in order to avoid being stranded again. However, hesitation during restarts continues to occur daily when the feature is active. Given the severity of the safety risk and the inability of the dealership to diagnose or resolve the issue, I am requesting that Honda conduct a formal investigation into this malfunction and take appropriate corrective action. This issue should be fully addressed under warranty, as it directly affects the safety and reliability of the vehicle.

When the IDLE LOCK system engages and the engine shuts off, there is an intermittent issue where the car will not automatically restart the engine. The vehicle will go into neutral and require shutdown and restart before going into drive. This has resulted in extremely dangerous situations when it occurs on highways or in traffic. The Honda service department was unable to replicate this occurrence and recommended that I disable the Idle lock system each time I started the car.

Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstable. Car is available for inspection upon request.

Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstable. Car is available for inspection upon request.

I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improves when high beams are manually activated; however, driving continuously with high beams is unsafe and inappropriate. This creates an unreasonable risk of collision, particularly on unlit roads and downhill grades, as pedestrians, road curvature, and hazards are difficult or impossible to see without improper use of high beams. In addition, multiple ADAS systems operate erratically. Adaptive cruise control delays braking on downhill grades until the vehicle accelerates approximately 9–10 mph above the set speed, delays acceleration after braking and resuming, and disengages with minor steering inputs. Automatic high beams operate inconsistently. These issues persist despite recalibration. The condition has existed since early ownership and continues at approximately 20,000 miles despite multiple service visits. A Honda field technician confirmed all systems were calibrated but did not perform a nighttime drive. A dealership shop foreman conducted a nighttime drive but did not share findings, and I was told he was unavailable and had already spent “enough time” on the vehicle. My initial service record included the notation “do not diagnose.” I was initially told the dealership had never encountered this issue; later I was told they had seen it on other vehicles but did not know how to fix it. A dealership-recommended nighttime comparison drive with a 2026 Honda Passport did not exhibit these issues. I also regularly drive a 2024 Honda CR-V that shows none of these nighttime visibility or ADAS problems.