2009 Honda Pilot Interior & seats Problems

I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to drive again. After driving for 10 min I found another place I could safely pull over. I once again got out of the car and pushing the knob in the direction that would bring the seat up with one had and pulling on the seat with the other hand finally got the seat in the full upright position. I finished my drive home and proceeded to call the dealership to schedule an appointment for the seat to be looked at. The dealership told me that the motor/drive system needed to be replaced as it was coming apart. The problem was that when they looked to see if a motor could be ordered a whole seat needed to be ordered. Now I have a seat that should I try to adjust the seat back I may never get it back into original position. I was quoted $1872.73 for a new seat and they would need the car for two days because the seat would need to go to the upholstery shop and that would be another $500 because the seat is leather.

NHTSA ID

11425067

Incident

Jul 5, 2021

THE DRIVER'S POWER SEAT HORIZONTAL POSITION TRACK JAMMED SO THAT THE SEAT COULD ONLY BE MOVED ABOUT 2 INCHES FORWARD/BACKWARD. THIS LOCKED THE DRIVER INTO A POSITION VERY CLOSE TO THE STEERING WHEEL AND UNABLE TO REACH AUTO CONTROLS, SEAT BELT WITHOUT SIGNIFICANT DIFFICULTY. HONDA DEALER SAID THEY'RE HAD A RASH OF THESE POWER SEAT JAM-UPS ON PILOTS. HAD TO REPLACE THE "LOWER SEAT TRACK ASSEMBLY" WHICH COST $1,340 WITH PARTS, LABOR AND TAX.

NHTSA ID

11281354

Incident

Oct 1, 2019

Mileage

75,000 mi

HEADRESTS (HEAD RESTRAINTS) IN ALL THE NEW CARS I HAVE SAT IN ARE EXTREMELY UNCOMFORTABLE. I AM A 5'10" WOMAN. THE HEAD RESTRAINTS PUSH MY HEAD AND NECK FORWARD. I WAS ADVISED TO RECLINE MY SEAT, BUT THIS IS NOT ERGONOMICALLY CORRECT FOR ME AND CAUSES ME HIP AND LOWER BACK PAIN. AFTER SPENDING YEARS AND MUCH MONEY GETTING MY SPINE IN GOOD ALIGNMENT I AM NOT ABOUT TO HAVE IT RUINED BY RIDING IN MY CAR. THE CAR INSURANCE COMPANIES MIGHT FEEL THAT THEY ARE COVERING THEIR **** BY HAVING THESE NEW RULES/RESTRICTIONS, BUT I HOPE THE HEALTH INSURANCE COMPANIES CATCH ON SOON THAT THEY WILL BE PAYING MANY MORE CLAIMS FOR CHIROPRACTIC AND OSTEOPATHIC ADJUSTMENTS, X-RAYS AND PHYSICAL THERAPY. THESE HEAD RESTRAINTS ARE RIDICULOUS AND UNCOMFORTABLE AND THEREFORE ENCOURAGE PEOPLE TO REMOVE THE HEAD RESTRAINT ENTIRELY, OBVIOUSLY NEGATING AND POSSIBLE BENEFIT TO THE DRIVER OR THE CAR INSURANCE COMPANIES. *TR

NHTSA ID

10628472

Incident

Aug 26, 2014

WHEN STARTING THE VEHICLE THE REAR "HATCH" DOOR UNLOCKS AND PARTIALLY OPENS. *TR

NHTSA ID

10432634

Incident

Oct 9, 2011

Mileage

78,000 mi

2009 HONDA PILOT - ISSUE WITH POWER MOTOR ON DRIVER AND NOW PASSENGER SEAT. MOTOR GRINDS, SEAT DOES NOT MOVE WITH EASE, OCCASIONALLY SEAT FEELS LIKE IT'S MOVING ON THE RAILS (WHEN IT SHOULDN'T BE). HONDA STATES 'TECHNICIANS ARE WORKING ON IT'. PROBLEM WAS FIRST REPORTED OVER 18 MONTHS AGO, HONDA IS AWARE OF ISSUE. *TR

NHTSA ID

10356795

Incident

May 1, 2009

Mileage

10,000 mi

2009 HONDA PILOT FRONT SEATS ARE LOOSE IN THE TRACKS... REPORTED THIS ISSUE TO THE DEALER, WAS TOLD THEY COULD NOT FIX THIS PROBLEM. *TR

NHTSA ID

10324135

Incident

Feb 10, 2009

Mileage

20,000 mi

2009 HONDA PILOT,TWO MONTHS AFTER I PURCHASED THE VEHICLE NEW,I WENT TO BUCKLE MY GRANDCHILDREN IN THE SECOND SEAT,AND THE SEAT LIFTED OFF THE FRAME. I AM ABOUT TO TAKE IT INTO BASNEY HONDA IN MISHAWAKA FOR THE FOURTH TIME . I'VE ASKED THE DEALERSHIP WHAT CAN WE DO TO FIX THIS PROBLEM PERMANENTLY, WE WILL HAVE TO LOOK AT IT . I CALLED HONDAS CUSTOMER SERVICE, AND WAS TOLD THAT THEY CANNOT DO ANYTHING,THAT THE DEALERSHIP WILL HAVE TO TAKE CARE OF IT. HONDA DOES HAVE PEOPLE THAT THE DEALERSHIP CAN CALL, TO HELP THEM . I ASKED TO TALK WITH SOMEONE ELSE(LIKE A SUPERVISOR) AND WAS TOLD THAT I COULDN'T. THIS IS A SAFETY ISSUE. I DOESN'T DO ANY GOOD TO BUCKLE THEM IN WHEN THE SEAT IF NOT ATTACHED TO THE FRAME. *TR

NHTSA ID

10299013

Incident

Aug 1, 2008

TL*THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS FALLING OFF THE TRACK AND SQUEAKING. HE WAS CONCERNED THAT THE SEAT WOULD FAIL WHILE DRIVING AND CAUSE A CRASH. THE MANUFACTURER WAS NOTIFIED AND IS CURRENTLY WORKING ON A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 15,000. UPDATED 07/17/09 *BF UPDATED 07/21/09. *JB

NHTSA ID

10274843

Incident

Jun 1, 2009

Mileage

15,000 mi