RoadVitals

2009 Honda Pilot Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
134
Latest Jan 7, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Honda Pilot, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

38
reports

From owner reports, verbatim

Serpentine belt tensioner bolt keeps snapping and or breaking has been replaced 3 times now. Research shows at least 10 years of part being defective.

NHTSA ID 11709543 · filed Jan 7, 2026

See attached document for complaint

NHTSA ID 11582445 · filed Apr 11, 2024
All 38 reports naming engine

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

29
reports

From owner reports, verbatim

DTC code 12-51 passenger air bag is on OBD. have not gone to dealership. been on for several years.

NHTSA ID 11617571 · filed Oct 1, 2024

I bought this car from Nalley Honda. After that I drove back to Birmingham. On my way airbag alarm pops up. Now they says I have to pay for this. But why should I pay for an safety issue as they should make sure its works fine.

NHTSA ID 11592760 · filed Jun 5, 2024
All 29 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

19
reports

From owner reports, verbatim

ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.

NHTSA ID 11343816 · filed Aug 7, 2020

I WAS INFORMED BY DEALER THAT MY COMPLIANCE BUSHINGS WERE LEAKING AND NEEDED REPAIR. FOUND THERE'S WAS A BULLETIN PUT OUT BY HONDA, BUT I WAS NEVER CONTACTED. SPOKE TO A HONDA REP THAT SAID THEY ARE UNDER NO OBLIGATION TO INFORM OWNERS ABOUT BULLETINS. SINCE THE VEHICLE IS OUT OF WARRANTY THEY WANT ME TO PAY FOR THE COST OF REPLACEMENT.

NHTSA ID 11267704 · filed Oct 10, 2019
All 19 reports naming suspension

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

14
reports

From owner reports, verbatim

The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.

NHTSA ID 11453866 · filed Feb 24, 2022

ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.

NHTSA ID 11343816 · filed Aug 7, 2020
All 14 reports naming brakes

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

13
reports

From owner reports, verbatim

THE STEERING WHEEL ON MY 2009 HONDA PILOT VIBRATES EXCESSIVELY AT ANY SPEED OVER 50MPH. I HAVE COMPLETELY REPLACED THE BRAKE ROTOR AND PADS WITH BRAND NEW PARTS. IT IMPROVED SOMEWHAT, BUT DIDN'T ELIMINATE THE VIBRATION PROBLEM. MY ONLINE RESEARCH SHOWS THEY ARE MANY OTHERS WHO EXPERIENCED THE SAME PROBLEMS ACROSS ALL MODEL YEARS. IT APPEARS TO BE A FUNDAMENTAL DESIGN/MANUFACTURING DEFECT. SOME PEOPLE CLAIMED TO HAVE THE VIBRATION PROBLEM FIXED BY REPLACING THE ENGINE MOUNT.

NHTSA ID 10817255 · filed Dec 31, 2015

THERE WAS A VEHICLE SAFETY LETTER SENT TO ME ABOUT MY CV JOINTS I TOOK THE CAR TO CULVER CITY HONDA IN SEPTEMBER YET HAVE THEY OR ANY HONDA REPAIRED MY CAR. WITH THE LETTER AND NOISE THE CAR IS MAKING IVE YET TO GET REPAIRED. WHEN I TURN THE WHEELS KNOCK CLICKING NOISE

NHTSA ID 10809748 · filed Dec 11, 2015
All 13 reports naming steering

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

10
reports

From owner reports, verbatim

WE HAVE LEARNED FROM OTHER Honda Pilot OWNERS AS WELL FROM THE DEALER THAT THE TRANSMISSION IS A VERY, VERY, VERY, VERY COMMON ISSUE. IT WILL COST OVER $6,000 TO FIX. THAT IS CORRECT, OVER $ 6,000 !!!!!!!! WE HOPE THE US GOVERNMENT WILL TAKE ACTION. WE DO NOT HAVE THE MONEY TO FIX THIS PROBLEM THAT HONDA IS WELL AWARE OF FOR YEARS NOW. PLEASE HELP US COMMON FOLK THANK YOU

NHTSA ID 11498297 · filed Dec 20, 2022

I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.

NHTSA ID 11318771 · filed Mar 20, 2020
All 10 reports naming powertrain (other)

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

8
reports

From owner reports, verbatim

I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to drive again. After driving for 10 min I found another place I could safely pull over. I once again got out of the car and pushing the knob in the direction that would bring the seat up with one had and pulling on the seat with the other hand finally got the seat in the full upright position. I finished my drive home and proceeded to call the dealership to schedule an appointment for the seat to be looked at. The dealership told me that the motor/drive system needed to be replaced as it was coming apart. The problem was that when they looked to see if a motor could be ordered a whole seat needed to be ordered. Now I have a seat that should I try to adjust the seat back I may never get it back into original position. I was quoted $1872.73 for a new seat and they would need the car for two days because the seat would need to go to the upholstery shop and that would be another $500 because the seat is leather.

NHTSA ID 11425067 · filed Jul 16, 2021

THE DRIVER'S POWER SEAT HORIZONTAL POSITION TRACK JAMMED SO THAT THE SEAT COULD ONLY BE MOVED ABOUT 2 INCHES FORWARD/BACKWARD. THIS LOCKED THE DRIVER INTO A POSITION VERY CLOSE TO THE STEERING WHEEL AND UNABLE TO REACH AUTO CONTROLS, SEAT BELT WITHOUT SIGNIFICANT DIFFICULTY. HONDA DEALER SAID THEY'RE HAD A RASH OF THESE POWER SEAT JAM-UPS ON PILOTS. HAD TO REPLACE THE "LOWER SEAT TRACK ASSEMBLY" WHICH COST $1,340 WITH PARTS, LABOR AND TAX.

NHTSA ID 11281354 · filed Nov 20, 2019
All 8 reports naming interior & seats

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

7
reports

From owner reports, verbatim

I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.

NHTSA ID 11318771 · filed Mar 20, 2020

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, IT SURGED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND AND DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. ADDITIONALLY, THERE WAS AN ABNORMAL SQUELCHING NOISE. THE VEHICLE WAS TOWED TO GROPPETTI AUTOMOTIVE DEALER LOCATED AT 830 S BEN MADDOX WAY VISALIA CA 93292 WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER 06627501 BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID 11064746 · filed Jan 24, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

7
reports

From owner reports, verbatim

I PURCHASED MY PILOT 4 YEARS AGO, IT WAS OWNED BY ONE PERSON PRIOR TO ME. ABOUT 6 MONTHS AFTER PURCHASE IT STARTED SEEING RUSTING BY MY TAILGATE HANDLE AND NOW ITS THE SIZE OF A BASEBALL ON BOTH SIDES. I SEE THAT THERE WAS AN ISSUE WITH THIS BUT WAS TOLD I DO NOT FALL UNDER THIS DUE TO THE TIME LINE. VERY UPSET THAT I WILL HAVE TO PAY FOR IT TO BE REPAIRED WHEN ITS A KNOWN ISSUE THROUGH HONDA! VERY FRUSTRATING BUYING A CAR AND SEEING THE ISSUES AND NO ONE CAN HELP. I CLEARLY GOT THE LEMON PILOT, WITHIN THE FIRST 6 MONTHS OF PURCHASING MY PILOT, I NEEDED NEW EXHAUST CATS AND ALL AND THEN A NEW MOTOR DUE TO OIL ISSUES AND A FUEL PUMP, THE LIST GOES ON.. WHEN WILL HONDA TAKE CARE OF THE ISSUES THAT THEY KNOW ARE PROBLEMS!

NHTSA ID 11180296 · filed Feb 15, 2019

WHEN RAINING WATER BEGAN TO ENTER INTO THE CAB OF MY VEHICLE AROUND THE SIDE CURTAIN AIR BAG. *TR

NHTSA ID 10632971 · filed Sep 13, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

check engine light manufacturer control

NHTSA ID 11470535 · filed Jun 22, 2022

THE CHECK ENGINE LIGHT CAME ON. I ADJUSTED THE FUEL CAP BUT IT KEPT COMING ON...SO I TOOK IT IN TO LEARN THAT I HAD LITTLE, IF ANY OIL. I HAD THE OIL CHANGED AT THE HONDA DEALER LESS THAN 2 MONTHS PRIOR TO THIS HAPPENING! NO INDICATOR LIGHTS CAME ON TO SAY THAT THE OIL WAS LOW. I DID RESEARCH ONLINE AND NOTED THAT SIMILAR HONDA OWNERS WERE HAVING THIS PROBLEM. THE OIL IS LEAKING AT AN EXCESSIVE RATE. SO I GOT THE OIL REPLACED. NOW, 2 MONTHS LATER, THE CHECK ENGINE LIGHT IS BACK ON DUE TO LOW OIL LEVELS, WHICH WERE JUST REPLACED. THERE IS AN ISSUE WITH THE OIL STAYING IN THE VEHICLE, AND THERE ARE SEVERAL COMPLAINTS WITH THIS ISSUE! *TR

NHTSA ID 10695346 · filed Mar 19, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

My driver's side seat belt is constantly releasing as I'm driving.

NHTSA ID 11513890 · filed Mar 27, 2023

TL* THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE SEAT BELT INDEPENDENTLY UNLATCHED. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR THE PAST SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

NHTSA ID 11297362 · filed Jan 6, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

THE DRIVER SIDE VISOR IS DEFECTIVE AND WILL NOT STAY FLUSH WITH THE ROOF; IT IMMEDIATELY DROPS DOWN ABOUT AN INCH AND A HALF WHICH OBSTRUCTS YOUR VIEW OF THE ROAD. I AM 5'8'', AND I CANNOT SEE DIRECTLY TO THE ROAD DUE TO THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT BECAUSE IT DROPPED DOWN FURTHER WHEN I HIT A SPEED BUMP. WHEN LOOKING FOR REPLACEMENT PARTS ONLINE, I CAM ACROSS HUNDREDS OF COMPLAINTS FROM PEOPLE WHO OWN PILOTS AND CR-VS THAT HAVE THE SAME ISSUE, AND AFTER PAYING FOR BRAND NEW REPLACEMENTS AND WARRANTY REPLACEMENTS, THOSE SAME REPLACEMENTS BECAME DEFECTIVE AS WELL CLOSE TO TWO MONTHS LATER. SOME PEOPLE HAVE GOTTEN INTO ACCIDENTS THAT CAUSED LAW SUITS. I WOULD LIKE TO SEE THIS ITEM RECALLED AND PERMANENTLY FIXED. I HAVE A SMALL CHILD AND AM NOW FEARFUL OF GETTING INTO AN ACCIDENT. *TR

NHTSA ID 10693780 · filed Mar 12, 2015

WHEN RAINING WATER BEGAN TO ENTER INTO THE CAB OF MY VEHICLE AROUND THE SIDE CURTAIN AIR BAG. *TR

NHTSA ID 10632971 · filed Sep 13, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

THE COMPLIANCE BUSHINGS ON MY PILOT NEEDS TO BE REPLACED. IT IS MY UNDERSTANDING THAT HONDA IS AWARE OF THIS ISSUE. THE OLD PART WAS REPLACED TO REPLACE THE DEFECTIVE BUSHINGS. SHAKING OF STEERING WHEEL WHEN BRAKING. ALSO, SMELL OF BURNING GREASE DUE TO LEAKING ENTERING AIR CIRCULATION. HOWEVER, THE CONSUMER BEARS THE BURDEN OF REPLACING THE BUSHINGS. THIS DEFECT CAN LEAD TO A SAFETY ISSUE IF DEFECTIVE AND NOT REPAIRED . *TR

NHTSA ID 10693543 · filed Mar 11, 2015

MY 2009 HONDA PILOT TOURING HAD A FRONT RIGHT TIRE SIDEWALL BLOW CAUSING ME TO CHANGE THE TIRE. I AM 55 YEARS OLD AND HAVE CHANGED NUMEROUS TIRES OVER THE YEARS. I LOCATED THE JACK, SPARE TIRE, LOOSENED THE LUG NUTS AND JACKED THE SUV ON THE PASSENGER JACK POINT. AFTER REMOVING THE FLAT TIRE, THE CAR TILTED FORWARD AND FELL OFF THE JACK. THIS WAS A RELATIVELY LEVEL ROAD. REPEATED THIS AFTER SETTING THE PARKING BRAKE AND CHOCKING THE REAR WHEELS AND IT HAPPENED AGAIN. THIRD TIME, SET THE JACK AT AN ANGLE AND AT THE POINT WHERE THE SUV WAS HIGH ENOUGH TO PUT THE SPARE TIRE ON, IT HAPPENED AGAIN. FINALLY PUT A 1-2 INCH FLAT ROCK UNDER THE JACK AND WAS FINALLY ABLE TO KEEP IT GET THE SUV HIGH ENOUGH AND STABLE ENOUGH TO PUT THE SPARE ON. NOTE THAT THE BASE OF THE JACK IS APPROXIMATELY 3 INCHES SQUARE AND THE JACK GOES TO THE MAXIMUM HEIGHT IT CAN TO BE ABLE TO JACK THE SUV. THIS IS THE SAME JACK THAT IS IN ALL OTHER HONDAS. LUCKILY NOONE WAS HURT EXCEPT FOR THE CAR - BENT ROTOR, WHEEL BEARING ALIGNMENT AND ROCKER PANEL PIERCED BY THE JACK. CONTACTED HONDA, GOT A CASE NUMBER, AFTER THE HONDA DEALER HAD PERFORMED REPAIRS CONTACTED THEM. TWO WEEKS LATER SPOKE WITH THE CASE OFFICER AND THEY INFORMED ME THAT THIS IS A WARRANTY ISSUE AND THAT THE CAR WAS OUT OF WARRANTY AND NOT COVERED FOR ANY DAMAGE. THE DEALER SHOULD HAVE INSPECTED THE JACK (NEITHER THE DEALER NOR I KNEW OF THIS) AND EVEN IF THE JACK WAS DEFECTIVE, AS THE CAR WAS OUT OF WARRANTY NOTHING WOULD BE COVERED. I INDICATED THAT THIS WAS A SAFETY ISSUE AND NOT A WARRANTY ONE. THEY INDICATED THAT IF SOMEONE HAD BEEN INJURED, AN ATTORNEY WOULD KNOW WHO TO CONTACT AT HONDA BUT AS AN OWNER, IT IS UP TO THEM WHETHER OR NOT TO HONOR ANY RECALLS OR SAFETY ISSUES. EVEN THE DEALER WAS AMAZED AT THIS! THE JACK IS NOT DESIGNED FOR THIS HEAVY AND TALL OF A VEHICLE, AND HONDA SHOULD DO SOMETHING ABOUT IT BEFORE THE SUV LANDS ON SOMEONE'S HAND, FOOT OR LEG. *KB

NHTSA ID 10419663 · filed Aug 16, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

MICHELIN LTX MS 245/65R17. 61,000 MILE, 4 MONTHS TO 5 YEARS AFTER INSTALLED. FOUND SMALL CRACKS ON TREAD AND SIDEWALL BECAUSE OF DRY ROT. AND TIRES LOST PRESSURE QUICKLY. REMAINED 4/32" TREAD, BUT FEAR TO POTENTIAL DANGER. I'M IN OHIO, THE RUBBER SUPPOSE NOT TO DRY ROT SO QUICKLY. I CALLED MICHELIN CUSTOMER CARE, THEY SAID TIRES PASSED 60K WARRANTY. I MENTIONED THEM THAT THIS PROBLEM IS NOT RELATED TO MILLAGE, BUT TIME. I BELIEVE THAT THE PROBLEM IS MATERIAL THAT DRY ROTS TOO QUICKLY.

NHTSA ID 10721219 · filed May 24, 2015

WE WERE TOLD DURING A ROUTINE ROTATE AND BALANCE SERVICE THAT THE TIRES HAD CRACKS IN THE SIDEWALL AND TREAD AREA. WE HAVE EXPERIENCED SEVERAL TIMES SUDDEN AIR PRESSURE LOSS DURING EXTREME WEATHER TEMPERATURE SWINGS. WE HAVE HAD THE TIRES CHECKED FOR PUNCTURES AND THE ALLOY RIMS CHECKED FOR POSSIBLE HOLES OR DEFECTS. I THEN APPROACHED THE DEALERSHIP AND (A MICHELIN RETAILER). BOTH ESTABLISHMENTS INDICATED THEY DID NOT HANDLE ORIGINAL EQUIPMENT WARRANTY ISSUES. I CONTACTED MICHELIN WHO REFERRED ME TO NTB WHICH CONFIRMED THE TIRE ISSUE. AFTER TWO CALLS TO MICHELIN I WAS ABLE TO FINALLY GOT THEM TO GIVE ME A 60% GOOD WILL CREDIT ON REPLACEMENT TIRES. THE TIRES HAD ONLY BEEN ON THE VEHICLE FOR TWO YEARS AND FOUR MONTHS. THEY HAD AT LEAST 50-60% TREAD LIFE REMAINING. MICHELIN WAS MORE INTERESTED IN MAKING EXCUSES THAN TRYING TO ADDRESS THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

NHTSA ID 10425838 · filed Sep 17, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE BEGAN SHAKING VIOLENTLY AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE ON MULTIPLE OCCASIONS. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND UPDATED THE PCM COMPUTER SOFTWARE IN THE VEHICLE. THE AUTHORIZED DEALER ALSO DIAGNOSED THAT THE LOWER CONTROL ARM BUSHINGS HAD BEEN LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID 10592511 · filed May 19, 2014

DISCOVERED MASSIVE WEEPING OF TRANSMISSION FLUID FROM THE CASE AFTER 3700 MILES. AUTOMOBILE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER. *TR

NHTSA ID 10253374 · filed Dec 31, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

I NOTICED GASOLINE SMELL FROM THE ENGINE WHILE DRIVING IN THE CITY AND WHEN IT IS IN PARK AFTER USE FOR SEVERAL DAYS. DID NOT SEE ANYTHING IN THE ENGINE OR UNDER THE CAR THAT WAS LEAKING. THEN ONE DAY, I OPENED THE HOOD AGAIN AND FOUND THAT A MIST OF GASOLINE WAS COMING FROM A HOLE/CRACK FROM THE FUEL FEED HOSE FITTING AND FUEL FEED LINE THAT RUNS BACK UNDER THE CAR TO THE FUEL TANK. I NOTIFIED MY MECHANIC AT AUTOMOTIVE SERVICE CENTER AND THE VEHICLE WAS TOWED TO HIS SHOP. THEY FOUND THAT THE GASOLINE MADE ITS WAY THROUGH THE O RING AND INTO THE PLASTIC COVERING OF THE METAL FUEL FEED FITTING HOSE LINE AND ATE THROUGH THE PLASTIC AND CAUSED IT TO LEAK. THE MECHANIC REMOVED THE FUEL TANK AND REPLACED IT WITH A NEW FUEL FEED LINE. IT COST ME $790.74 TO HAVE IT REPLACED.

NHTSA ID 11142414 · filed Oct 24, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

I WAS DRIVING AND A CAR WENT AROUND ME ON THE ROAD. IT HAD JUST STARTED FREEZING RAIN, AND WHEN SHE WENT AROUND ME SHE LOST CONTROL OF HER CAR AND HIT THE CONCRETE WALL ON THE RIGHT SIDE OF ROADWAY, AND I WAS ON LEFT LANE, GOING ABOUT 40 MPH AND ONCE SHE HIT THE WALL IT SLUNG HER RIGHT IN FRONT OF ME AND I T-BONED HER. SHE WAS SENT TO HOSPITAL IN AMBULANCE, AND MY DAUGHTER AND I WENT TO HOSPITAL WITH MY HUSBAND. HER CAR WAS TOTALED AND MINE HAD ABOUT $6K IN DAMAGE MOSTLY TO FRONT. MY SEAT BELT DID NOT WORK AND IT SHOWED MY AIRBAGS WENT OFF WHICH THEY DID NOT.WHEN I TOOK MY CAR IN TO GET IT FIXED THEY INFORMED ME MY AIRBAGS SHOULD HAVE DEPLOYED, AND IT WAS NOT SAFE TO DRIVE MY CAR, B/C THEY HAD MALFUNCTIONED AND COULD GO OFF AT ANY TIME. I HAD MY CAR FIXED AND A FEW DAYS LATER I GOT A RECALL NOTICE IN MAIL ABOUT MY AIRBAGS. NOTED THAT MY CAR IS 5 YEARS OLD, WHY AM I JUST GETTING A NOTICE AFTER I HAD A WRECK AND THEY DID NOT WORK. *TR

NHTSA ID 10565583 · filed Feb 24, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

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