2010 Honda Pilot Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Honda Pilot, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags3224.2%
- Engine2821.2%
- Suspension1712.9%
- Brakes96.8%
- Electrical96.8%
- Steering64.5%
- Body & structure64.5%
- Powertrain (other)64.5%
- Visibility53.8%
- Fuel system43.0%
- Driver assistance43.0%
- Other / unspecified21.5%
- Seat belts21.5%
- Exterior lighting10.8%
- Interior & seats10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I recently bought this car used and the car and the airbag icon was on and the dealer from where I bought the car. He said that it was a honda air bag recall passenger side and I went to Honda to go and get it replaced and once they fixed it the airbag icon was still on. The car has never been in an accident and the driver side is the issue. I went to the dealership where I bought the car and they gave me a code that they read from the diagnostic test and it read 31-11. The car has never been in a car accident and the driver side is the issue. They said that when Honda made the car they didn't do it right so they should fix it. I need help!
MY BOYFRIEND HIT A DEER AT A HIGH RATE OF SPEED
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
oil burning
The contact owns a 2010 Honda Pilot. The contact stated while driving at various speeds and making right turns, the steering wheel lost power steering. The contact stated that the failure also occurred while the vehicle was in idle position. The low pressure oil warning light and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The dealer was contacted and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
the brakes and system isn't stablest shakes ,wobble left to right going over bumps.i fixed things over and over
FRONT CONTROL ARM BUSHING IS TORN AND LEAKING FLUID. THIS WAS DISCOVERED DURING AN OIL CHANGE AT 168K MILEAGE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
the brakes and system isn't stablest shakes ,wobble left to right going over bumps.i fixed things over and over
BRAKES SUDDENLY AND HARD TRYING TO AVOID A CRASH. BRAKES (OR ABS) DID NOT WORK. P BRAKE PEDAL WENT TO FLOOR AND NOTHING HAPPENED NO BRAKING OCCURRED AND RAN FULL FORCE INTO CAR IN FRONT OF ME. BRAKES DID NOT WORK AT ALL TO SLOW SPEED OR STOP TO AVOID OR LESSEN THE IMPACT.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My battery light was on and after charging the battery overnight my wife drove to her workplace, parked the Pilot and then a coworker stated there was a car on fire in the parking lot and it turned out to be mine! The fire department was finally able to put out the fire but the whole front end of the car is totally burnt and part of the cabin inside was also burnt.
MY BOYFRIEND HIT A DEER AT A HIGH RATE OF SPEED
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2010 Honda Pilot. The contact stated while driving at various speeds and making right turns, the steering wheel lost power steering. The contact stated that the failure also occurred while the vehicle was in idle position. The low pressure oil warning light and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The dealer was contacted and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.
STREEING WHEEL SERIOUSLY VIBRATES WHEN BREAKING OVER 60 MPH. FRONT BUSHINGS NEED REPLACED AT 76,000 MILES AND DEALER SAID THAT THERE WAS A LEAK IN THE HYDROLICS CONTROLING THE TIMING BELT WHICH WILL LEAD TO POSSIBLE ENGING REPLACEMENT. DEALER QUOTED $2500 TO FIX. THE INFORMATION ON THE BUSHINGS AND TIMING BELT WAS DISCOVERED WHILE HAVE THE AIR BAG REPLACED. ALSO, THERE WAS ANOTHER CUSTOMER THAT GOT THE SAME NEWS ON HIS CAR. AFTER LOOKING AT THE COMPLAINTS THESE ARE COMMON PROBLEMS WHICH HONDA DOES NOT HELP WITH AND YOU DON'T KNOW IF THE SAME PROBLEM WILL REOCCUR IF YOU DO FIX. IT DOES APPEAR TO BE A MANUFACTURING/ENGINEERING PROBLEM THAT HONDA KNOWS WELL BUT THERE IS NO HELP FOR THE CUSTOMER. THE DEALERSHIP SEEMS TO BE LOOKING FOR THESE KNOWN PROBLEMS FOR MORE PROFIT POTIENTAL. THIS VEHICLE HAS BEEN WELL SERVICED AND USED FOR MOSTLY LONG ROAD TRIPS. HONDA NEEDS TO FESS UP AND HELP THEIR CUSTOMERS SINCE THESE TYPE OF PROBLEMS/FAILURES CAN BE VERY DANGERIOUS TO THE PASSANGERS WHILE DRIVING NOT TO MENTION EXORBITANT COSTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE AIR BAG DEPLOYED WHEN SOMETHING HIT MY WINDSHIELD CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND ENDING WITH THE VEHICLE BEING ON ITS SIDE AND THE JAWS OF LIFE BEING USED TO REMOVE MY BODY. I LITERALLY DROVE 1/10 OF A MILE WHEN THIS HAPPENED AT A SPEED OF 40 MPH ON A SIDE STREET
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE COMPLIANCE BUSHINGS CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE SPARK PLUG #3 GOES OFF.
ENGINE SEIZED AT 109.369MI UNEXPECTEDLY ON THE HIGHWAY WITH REGULAR MAINTENANCE AND CLEAN FULL OIL AND GASOLINE. HONDA IS AWARE OF THE POTENTIAL AS PER THEIR CLASS ACTION SETTLEMENT HTTP://SETTLEMENT-CLAIMS.COM/ENGINEMISFIRE/COURTDOCUMENTS.HTML . HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2009/ENGINE/ENGINE_FAILURE.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2009/ENGINE/EXCESSIVE_OIL_CONSUMPTION.SHTML AFTER COMPLAINTS OF OIL BURNING AND MISFIRING AND LACK OF ACCELERATION, HONDA DID NOT ADDRESS THE ISSUE AND IS ALLOWING VEHICLES SUCH AS THIS TO REMAIN IN SERVICE RISKING THE LIVES OF THOUSANDS OF UNSUSPECTING OWNERS OF THESE FAMILY VEHICLES AS WELL AS OWNERS OF THEIR CIVICS AND ODYSEES. PLEASE DO SOMETHING BEFORE PEOPLE DIE. THESE CARS ARE COMING UP ON THE MILEAGE WHERE THE ENGINES WILL SEIZE!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Interior rear view mirror glass adhesive deterioration obstructing vision. This is the auto-dimming mirror with reverse camera integrated. This has been a documented issue in online forums. It is as though the mirror is scratched by polishing with an abrasive, but originates behind the mirror glass.
DRIVING ON HIGHWAY WITH NOT ROCK OR DEBRIS STRIKING THE VEHICLE, SUNROOF GLASS COMPLETELY SHATTERED . THIS IS THE ORIGINAL HONDA GLASS WITH 114,000 IN 93 DEGREE HEAT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
BLINKING CHECK ENGINE LIGHT, VAN-4 AND VSA LIGHT ARE ALL ON. I WENT TO GET A CODE AND IT WAS A MISFIRE. THIS HAPPENED THE PAST SUMMER AND I GOT IT REPLACED. HAPPENED AGAIN A FEW WEEKS LATER AND THEY FIXED IT. EVERY SINCE THEN IT HAPPENS FROM TIME TO TIME. I LOOKED THIS UP ON THE INTERNET AND IT SAID HONDA WAS FIXING THE ISSUE FREE OF CHARGE 2017 AND EARLIER. I DIDN'T PURCHASE MY VEHICLE UNTIL OCTOBER OF 2017. AND WAS TOLD NONE OF THIS.
WE WERE TOLD BY SEVERAL SERVICE TECHNICIANS AT THE WOLFCHASE HONDA IN BARTLETT, TN THAT THERE WAS A RECALL ON ALL 2010 HONDA PILOTS, (OURS IS A TOURING FWD), DUE TO A MISS-FIRING ISSUE. WE PURCHASED OUR PILOT 9/2015 AND REPEATEDLY REPORTED THAT THE CAR WAS MISS-FIRING, WHICH CAUSED THE CHECK ENGINE LIGHT TO APPEAR. WHEN WE TOOK IT IN FOR OIL CHANGES, THE TECHS WOULD TELL US TO DO A GAS TREATMENT, SUCH AS LUCAS (THEY DID IT ONCE THEMSELVES), OR TO CHANGE THE AIR AND CABIN FILTERS. WE DID THAT, AND THE PROBLEM PERSISTED. UPON EACH OIL CHANGE, THE DEALERSHIP WOULD JUST RESET THE CHECK ENGINE LIGHT AND TELL US NOTHING ELSE WAS WRONG. WE HAVE SINCE CHECKED FOR COMPLAINTS ON THE WEB, AND SAW THAT NUMEROUS CONSUMERS HAVE THE SAME ISSUE & A LAW SUIT SETTLEMENT . WE HAVE CONTACTED AMERICAN HONDA, AND NOW THAT THE RECALL IS OUT OF THEIR TIMEFRAME FOR REPAIRS, (ENDED 10/2017) THEY REFUSE TO DO ANYTHING ABOUT IT. WE HAVE COMPLAINED ABOUT THE PROBLEM EVEN BEFORE THE RECALL PERIOD ENDED, BUT ALL THEY DID WAS A "QUICK FIX" OF CHANGING THE SPARK PLUGS TO "APPEAR" TO CORRECT THE ISSUE. THERE HAVE BEEN UNEXPECTED "SURGES" OF THE ENGINE WHILE IN MOTION ON A CITY STREET, WHICH ALMOST CAUSED AN ACCIDENT THAT COULD'VE INJURED OR KILLED OUR FAMILY, WHICH INCLUDES 2 ELEMENTARY AGED CHILDREN. THEY NEVER DID THE SECOND STEP OF REPLACING THE PISTON RINGS IF THE PROBLEM PERSISTED, BECAUSE OF THE RECALL DATE. THIS WAS BY DESIGN SO THE BUYER WOULD HAVE TO EAT THE COST ($2448 + TAX). AMERICAN HONDA AND WOLFCHASE HONDA (DEALERSHIP), KNEW ABOUT THE RECALL ON THIS MODEL OF PILOT, EVEN AT PURCHASE TIME, BUT DID NOT TELL US, NOR DID AMERICAN HONDA EVER SEND A RECALL NOTICE FOR IT. ALTHOUGH THEY DID SEND ONE FOR THE TAKATA AIRBAGS THAT WAS ALL OVER THE NEWS. SINCE APPARENTLY, THE MEDIA HASN'T HEARD OF THIS PROBLEM, HONDA DECIDED TO JUST IGNORE IT AND DENY ANY CLAIMS HONDA CONSUMERS HAVE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE THAT WAS IN FRONT OF HIM. AFTER IMPACT, THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACTS FOOT WAS DEPRESSING THE BRAKE PEDAL. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,515.
MY WIFE WAS DRIVING DOWN THE STREET AND SHE WAS GOING TO GET INTO ANOTHER LANE SHE CHECKED HER MIRRORS AND TOOK A GLANCE OVER HER SHOULDER. WHEN SHE LOOKED BACK SHE NOTICED A CAR HAD STOPPED IN THE LANE. SHE THEN SLAMMED ON HER BRAKES IN WHICH AT THAT TIME SHE SAID IT FELT THAT LIKE THE CAR WAS STILL PULLING AGAINST HER BRAKING. AFTER SHE HIT THE PERSON IN FRONT OF HER PUSHING THE ADVERSE VEHICLE FORWARD. HER CAR THEN CONTINUED ACCELERATING AS SHE WAS BRAKING AND SLAMMED INTO THE ADVERSE VEHICLE AGAIN. HER CAR ONLY STOPPED BY PUTTING THE CAR IN PARK. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE AIR BAG DEPLOYED WHEN SOMETHING HIT MY WINDSHIELD CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND ENDING WITH THE VEHICLE BEING ON ITS SIDE AND THE JAWS OF LIFE BEING USED TO REMOVE MY BODY. I LITERALLY DROVE 1/10 OF A MILE WHEN THIS HAPPENED AT A SPEED OF 40 MPH ON A SIDE STREET
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING A SET OF WINTER TIRES INSTALLED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT WHEEL STUDS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
MY BOYFRIEND HIT A DEER AT A HIGH RATE OF SPEED
MY CHILD'S RADIAN 80SL SUPER-LATCH COMES LOOSE EVEN ON SHORT CAR RIDES. ONCE THE BELT IS TIGHTENED DOWN IT COMES LOOSE WITH NORMAL DRIVING. THE CAR SEAT IS INSTALLED CORRECTLY AND IS INSTALLED TIGHTLY. ALSO, I CAN PUT PRESSURE ON THE TILT-LOCK MECHANISM WITH ONE FINGER AND IT COMES COMPLETELY LOOSE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=PILOT, MODEL=HONDA). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED EVERY THREE MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
SINCE THE DAY WE BOUGHT THE CAR THE DOOR LOCKS (ESPECIALLY THE DRIVER SIDE) SQUEAL UPON LOCKING AND UNLOCKING. UPON REGULAR MAINTENANCE WE BROUGHT TO THE ATTENTION OF SERVICE AND THE DOOR LOCKS WERE REPLACED. THE PROBLEM CONTINUED. ISSUE WAS MENTIONED AGAIN TO SERVICE AND WE WERE UNDER THE IMPRESSION THE DOOR LOCKS WERE REPLACED AGAIN (HOWEVER, THEY WERE NOT - PARTS WERE ORDERED, BUT NOT INSTALLED). THE ISSUE HAS NOW MOVED BEYOND SQUEALING AS THE DRIVER DOOR OCCASIONALLY FAILS TO UNLOCK UPON TURNING OFF IGNITION. (THE DRIVER DOOR IS SUPPOSED TO UNLOCK AUTOMATICALLY, BUT NOW FAILS). WE FEEL THIS HAS CHANGED FROM BEING SIMPLY ANNOYING TO A SAFETY ISSUE. IF THERE WERE AN ACCIDENT THE DRIVER DOOR MAY FAIL TO UNLOCK AND THE DRIVER COULD POSSIBLY BE TRAPPED. HOWEVER, BECAUSE WE ARE 3,000 MILES PAST OUR WARRANTY HONDA WILL NOT REPLACE DOOR LOCKS AGAIN (EVEN THOUGH THIS HAS BEEN AN ONGOING ISSUE SINCE DAY OF PURCHASE). THEY HAVE OFFERED TO PAY FOR HALF HOWEVER, WE WERE TOLD IT WOULD NOT FIX THE PROBLEM AS HONDA HAS NOT CHANGED THE DOOR LOCK MECHANISM AND FIX WOULD MOST LIKELY BE TEMPORARY. WE WERE ALSO INFORMED THAT THIS IS A VERY COMMON PROBLEM. SEEING HOW IT IS COMMON A POSSIBLY A SAFETY ISSUE, WE BELIEVE HONDA SHOULD NOT ONLY REPLACE THE DEFECTIVE PARTS, BUT SHOULD REDESIGN THE LOCKING MECHANISM SO THE ISSUE WILL BE SOLVED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .