2021 Honda Pilot Problems

I am filing this complaint regarding a recurring “Network Communication Lost” issue with my Honda Pilot. I am aware that Honda has issued a recall related to network communication issues; however, when I checked my vehicle’s VIN, it is not included in the recall. My vehicle is experiencing the same network communication problem described in the recall. I am concerned that my vehicle may have the same underlying defect but is not currently covered by the recall. I believe this issue should be investigated because a loss of communication between vehicle systems can potentially affect the operation, reliability, and safety of the vehicle. I should not have to wait until my vehicle experiences a more serious failure before this issue is addressed. I am requesting that NHTSA investigate whether the recall should be expanded to include additional Honda Pilot vehicles, including vehicles with VINs that are currently excluded but are experiencing the same defect. I would also like this complaint documented as part of any investigation into Honda’s network communication system issue and any related safety defects.

Multiple times at a stoplight, car switched into Neutral I have to turn on my hazard lights, turn off the car and restart it

The entire ADAS suddenly failed. the vehicle started cycling through all warning indicators (adaptive cruise control problem, abs problem, lane keep assist problem, brake mitigation system problem etc) brought it to Honda today and they confirmed that the "multi purpose camera/millimeter wave radar unit with aiming" had failed and needed to be replaced. Honda charged $1764.14 for all work to fix this on 9/15/2026

The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under an unknown recall; however, the recall repair failed to prevent the failure. The contact stated that while shifting in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

Our pilot is experiencing similar issues found online with catastrophic engine failure due to a misfire caused by a knocking rod. Honda so far has not responded to our claim despite it being a known issue around the same time ours was manufactured.

My 2021 Honda Pilot has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while the vehicle is stopped. When the system activates, the engine can fail to restart when I need to move, leaving the vehicle stalled in active traffic. This has happened multiple times and creates a serious safety risk, particularly at busy intersections. Honda previously performed the software update intended to address the Auto Idle Stop failure-to-restart condition, but the problem continued after the update. I brought the vehicle to an authorized Honda dealership because the problem persisted. The dealership has now diagnosed the starter as the cause of the failure-to-restart problem and recommended starter replacement. The vehicle and affected components are available for inspection. Honda has acknowledged Auto Idle Stop failure-to-restart problems on Honda Pilots and has extended warranty coverage for starter replacement on certain affected vehicles. However, American Honda has informed me that my specific vehicle is not included in the starter warranty extension, despite experiencing the same failure-to-restart condition, despite Honda's software update failing to correct it, and despite the Honda dealer diagnosing the starter as the cause. American Honda is considering partial goodwill assistance toward the starter repair but has told me that the repair will not be covered at 100%. I am reporting this because the Auto Idle Stop system can intentionally shut off the engine and the vehicle can then fail to restart, leaving the driver unable to move out of the way of traffic. I am concerned that Honda's existing remedy and the VIN population included in the starter warranty extension may not adequately address all vehicles experiencing this safety-related failure.

The contact owns a 2021 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 26V365000 (STRUCTURE, SUSPENSION) and 24V064000(AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My wife was driving at about 40mph and hit a curb while driving straight. The car’s swerved and hit the front right and right rear tire with the curb. The right side curtain airbag deployed. This vehicle was taken to the Honda dealership a few months ago to address the exact same problem that was addressed through a safety recall with a sensor that was supposedly replaced but the Honda dealership in Waco Texas. I am requesting assistance to hopefully get the vehicle inspected and repaired at no cost by the dealership. This should not be happening.

My 2021 Honda Pilot has a recurring electrical/network communication failure that causes “Network Communication Lost” and “MOST Net Off” messages to appear on the infotainment screen. When this occurs, the infotainment system malfunctions, audio becomes unavailable, and the backup camera display is lost without warning. The problem is intermittent, unpredictable, and has occurred numerous times. The loss of the backup camera is a serious safety concern because it occurs while the vehicle is otherwise operating normally. During reversing, rear visibility is reduced, increasing the risk of striking another vehicle, pedestrian, child, cyclist, or object. The error messages and loss of infotainment functions also create driver distraction and raise concerns about the reliability of the vehicle’s electronic systems. I reported the issue to an authorized Honda dealership multiple times. They recommended replacement of the audio/display unit, and I paid for the repair. However, the same failure returned. The dealer later advised that the root cause may involve wiring, MOST network components, or another electrical defect and estimated approximately $3,000 in additional repairs. Despite multiple visits and approximately $983.29 in diagnostic and repair costs, the defect remains unresolved. Honda Service Bulletin 20-058 describes similar MOST bus symptoms, including communication errors, loss of audio, infotainment malfunctions, and multimedia network failures. My vehicle exhibits the same symptoms. Because the dealer-recommended repair failed, the problem appears to involve the vehicle’s electrical communication network rather than a single component. This recurring defect affects the backup camera, infotainment system, and other electronics relied upon for safe operation. I believe it may affect other 2019–2021 Honda Pilot vehicles and may represent a widespread safety defect. I request NHTSA investigate to determine whether a recall / other corrective action is warranted.

The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

When the brake is pressed at a light or when idling, the gear shifts automatically to neutral and will not drive. I have to press and hold the power button to restart the car. It is happening more frequently. I have taken it to the dealership several times and they have not been able to replicate it. It also doesn’t give any codes. This is a true safety concern because I have impeded traffic multiple times when it occurs. I tried to add pictures of the invoices that I received from the dealership but was unsuccessful.

One day my wife was driven the car to a friend on [XXX] push the brake pedal and the car fail to stop, thank GOD the cars in front of her moved before impact for . She took the car to the dealer, she asks if any recall for power break buster .They reply NO. She ask how much is to check the problem with the breaks. They reply $ 350 just to tell her the problem . The repair is $1000 dollars or more .She took the car to King Muffler Hollywood were they drove the car to see the complain . They check the car give her an Price for $ 880 for parts and labor . After 3 mounts she whent to the Nation wide honda to see if is any reimbursement . They told her to call Honda Corp.we call Honda Corp says NO . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When the brake is pressed at a light or when idling, the gear shifts automatically to neutral and will not drive. I have to press and hold the power button to restart the car. It is happening more frequently. I have taken it to the dealership several times and they have not been able to replicate it. It also doesn’t give any codes. This is a true safety concern because I have impeded traffic multiple times when it occurs. I tried to add pictures of the invoices that I received from the dealership but was unsuccessful.

I am having an issue with the start stop function on my 2021 Honda Pilot. When active, the start stop struggles to restart after it is engaged at a stop light. There have been two instances in the last two weeks where the vehicle did not restart on its own and needed to be restarted manually. Spoke to the dealer service team and they indicated there were no known recalls and it would be out of pocket for me to diagnose and repair.

My current 2021 Honda Pilot (purchased used May 2024) is stalling out in live traffic - the most recent on XXX creating a massive safety hazard. (In addition, the engine is making the same exact clicking noise that the 2015 Honda VIN:[XXX] made right before the engine catastrophically seized on my way to work. That 2015 Honda Pilot seized due to a defective Variable Cynlinder Management (VCM) system. This defect was covered by a court-ordered federal class-action settlement warranty extension (Alex [XXX] v. American Honda, Case No. XXX), extending coverage to 10 years/150,000 miles. While that vehicle was fully within this window - Honda of [XXX] wrongfully denied this legal warranty.) The CURRENT 2021 Honda Pilot (Purchased Used) VIN: [XXX] suffers from intermittent engine stalling in live traffic. The dealership has failed to resolve this issue across three separate visits, while exploiting the emergencies. The timeline of failed repairs includes: 2/14/25: The vehicle stalled in live traffic. The dealership charged me $420.48 for diagnostics and a failed repair. 8/13/25: The dashboard lit up and the vehicle suffered engine failure leaving my family stranded for 9 hours waiting for Honda Assist. It was brought to the Honda of New Rochelle service center where they exploited this emergency to charge me an exorbitant $1,300.00 out of pocket for unrelated work financed via Sunbit loan. 9/24/2025: The vehicle stalled in live traffic for a third time. The dealership charged me an additional $572.00 for another failed repair. They reguse to give me the RO's and the car has 29 active codes including U3006-16 (ECU Power Source Failure), proving a severe electrical or fuel delivery hazard remains completely unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has failed to restart several times with the auto idle start feature enabled while stopped at a stoplight. I was in a turning lane the first time it happened, so other vehicles had to make a left hand turn from a lane that was meant to go straight to get around me. The starter has not been inspected There weren't warning lamps prior to the auto start feature not working. When the car would not turn back on. I had to put the car in park, turn off "Accesory mode", turn the car back on, and put the car back in drive. There have been several other instances the car has hesitated to restart, but it does.

I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifically, my tires developed cracking/localized tread wear/vibration and visible separation in the tread/sidewall area. This matches the recall descriptions of carcass breaks and belt‑edge separations that can cause sudden air loss or partial/full tread and belt loss, leading to loss of vehicle control and increased risk of a crash. I believe these tires were manufactured with a similar defect and should be investigated and included in the recall.

Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT on a recall list. Many of the Continental tires of this type have been recalled. Obviously since 3/4 tires are falling apart, it is not environmental or from road conditions or driving. These tires should be included in a recall. They are not safe and should last much longer than 30,000 miles of wear. We are going to have to replace them as soon as possible so they are not available for inspection. If they had failed, we could have crashed. There were no warning messages or lamps. I noticed they looked odd but it was just confirmed last week during the service visit that they had “dry rot” and needed replacing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is already an active recall , OHB 24V-064, on this vehicle for a seat weight sensor circuit board. I have made numerous inquiries at two local Honda dealerships in Phoenix over the last 9 months about getting this fixed, but they never have the part(s) available. One dealership, Bell Honda, promised six months ago to call me when they got the parts; I have not heard back from them. I went to another dealership, Right Honda in Scottsdale, yesterday for some other maintenance. They just told me that the parts were not available and could not tell me when or if they would have them.

I would like to present an issue with the third row seat headrest in my 2021 Honda Pilot. After stowing the third row seat to utilize the rear storage area the third row driver side head rest on the seat would not return to the upright position. After a few attempts to fold the seat/reset the position of the seat and still the headrest not folding up - took to dealership and upon their inspection determined the seat folding mechanism (which also folds the headrest) needed to be replaced. This was not covered by the factory warranty nor the extended warranty company which the dealership uses. As such, the mechanism needed to be replaced by the dealership (the third row in my vehicle is used everyday for occupants).

The contact owns a 2021 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 26V365000 (STRUCTURE, SUSPENSION) and 24V064000(AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.

The contact owns a 2021 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 26V365000 (STRUCTURE, SUSPENSION) and 24V064000(AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Rear sub-frame welds failed. On January 1st 2023 while driving the vehicle a loud noise was observed. We got an appointment at the local Honda service center and we were told in fact it was the sub-frame and that Honda is refusing to cover this under the factory warranty. We are almost 500 miles from home and have a two year old vehicle with a broken sub-frame

There is an electrical malfunction which causes all of the electrical components to flash on/off, glitch. This has occured while driving but primarily when the vehicle is parked and unattended. I’m afraid it can short and cause a fire. The vehicle will turn istelf on and off repeatedly and rapidly while unattended. This has been going on for 2 years with our vehicle and not under warranty.

LED Headlight burned out and is not possible to change or remove, dealer indicated it is not something that normally goes out, and wants to charge $2,000

Steering rack and pinion worn with approx 38,000 miles. Dealerships (2) advised the” clunking” was “normal” on the model. Another dealership advised it was more likely the CV-axles worn. Took to two independent garages who advised steering rack was bad. I advised them the dealer stated it was CV-axles. They stated the axles were fine. No wrecks, no driving off-road, and no driving in a manner that would cause failure. 2 years of asking about the clunking noise (now at 54,000 miles) and no ownership or accountability by the OEM for garbage parts. A steering rack should not be worn out in 5 yrs or 54,000 miles. I have my late father’s 1977 truck and it still has the original steering from the day he bought it in the fall of 1976. Forums and many other owners tell me it’s a safety concern and I agree. If Honda thinks sub-par steering components are ok… then I’ll be sure to replace every aircraft component on the executive jets with the same cost savings. It’s not insignificant parts, theirs is truly placing cost savings per unit above lives of people.

It's been a while my vehicle acting up, the brake is not working the way it was, had complained to the dealer but stating everthing looks ok, but i know how my car drives, steering is getting hard something is wrong its not normal, I have another suv I can tell something mechanical is wrong

I have had numerous issues with the car stalling while in idle- it will shut off but still display all the warning lights on the dash. It would require the car engine to be restarted. Has happened at stop signs, stop lights, carpool lights. This has happened at least 10 times over 3.5 years. Last week I had a similar issue but this time it was much scarier- it did that same shut off but completely shut off the engine. All systems were black and the start button did not trigger a response for at least a minute. Once it finally restarted it displayed a “lost power” message on the screen. More similar issues to report.

I have no idea

The contact owns a 2021 Honda Pilot. The contact stated that while the engine was idling and with the gear shifter in the park position, the contact reached into the vehicle from the front driver's door, and suddenly the vehicle began to slowly roll backwards. The contact was pushed to the ground, causing the front driver's side wheel to roll over the contact's right leg. The vehicle continued to roll backwards before making a U-turn and then rolling forward down the inclined street and increasing speed. To avoid having the vehicle roll down hill into a crowded street with pedestrians, the front passenger inside the vehicle turned the steering wheel, causing the vehicle to crash into the rear of another parked vehicle. During the incident, the contact suffered an injured right leg and was transported to the hospital. A police report was taken at the scene, and the vehicle was towed away. The both air bags had deployed, and the vehicle was destroyed. The contact indicated that during the incident, the emergency brake was not activated. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 20,000.